Lovely salon and the friendliest staff. I always get an amazing cut and color from Brittany Miller. Whole staff is great.

The professionalism displayed was very distasteful. I took my niece here to get her hair washed and styled. Apparently they don't do or like doing any African-American hair. The stylist, David, who was listed as a Master Stylist, was as far from a Master Stylist as possible. Have you every heard of a stylist asking you to stand while he trims your hair? Who pays extra for a style? Nobody! He was very rude to my niece and made her feel like her hair was a problem. When she came out of the Salon she was upset and crying. I of course stormed in and the clerk said that my niece was not specific in what she asked for which is BS. I didn't raise a stink but will NEVER visit this place again and will make sure everyone I know and on every platform I am on will know how terrible this place is! read more

I was a long time client 2/2017- 2020 Eventually My stylist left, and I left too, I returned to this salon on 2/5/22and was happy to have a new beginning today was to be my second appointment with the new stylist. what a surprise to show up and be told I don't have an appointment? My original stylist did my wedding and for 3 years I accepted the many cancellations due to her health, and screw ups that blamed the girl not putting me in the computer. I'd drive 40 minutes to discover I could not have service ( this occurred a total of 8 and now 9 times) . I always schedule my appointments when I am checking out from the service. Here we go again just a "oh we don't have you in the computer " can you come back. I am sorry to see such disrespect and disregard of my time at this salon If you are looking for a new salon DO NOT waste your time with Distinctive Salon and Spa (no spa there anymore).I will Never Go Back. read more

Distinctive Salon and Spa East is my absolute favorite salon and spa to go to and they completely set the standard for excellent customer service for the east valley. Ashley the owner genuinely cares for all of her clients and she has absolutely saved my hair after years of over processing. This is absolutely going to be my go to place and I would absolutely recommend this salon to anyone and everyone! read more

I sure lucked out. Was in need of a cut and color quick before a family trip and did not know where to go. I found Distinctive Salon on yelp and made an appointment with Sidney. She did an amazing job with a drastic style change and wonderful summer color. I am so happy with my new summer look and also very relieved to have found a new stylist that I will continue to use. read more

I went in for a haircut and got a spa experience! I was very pampered and was treated as an honored guest. This is not a $20 haircut, but paying for experience and creativity was worth it! This a complete salon with massages, top-notch stylists and even a wonderful lady to expertly apply your make-up. This salon is also Aveda; which I'd quality. read more

I went in to see Ashley for the first time on 1/2/19 for a haircut. She looked at my hair and asked how I would like it. I told her and she gave me an excellent hair cut and set. I love the look and will definitely be going back to her. I am very happy with what she did. read more

Ashley was great!! She styled my hair to exact expectations! She was very friendly and knowledgeable. You pay for what you get. Her expertise was worth paying a little more than your average haircut. read more

I went to Distinctive Salon based on location and reviews. I was not disappointed. I had previously gone to Cosmos and found them not to be very friendly at all. In fact I think only two words were said while fixing my hair. I was treated at Distinctive Salon really well, Devon greeted me, gave me a tour and made me feel right at home. David was the stylist. What a charming man he is and a wonderful stylist. I told him what I had in mind and asked for his input. He nailed it. The color looks like I have had it all my life and is a wonderful blend. He chose a shade that will bring out my bone structure and hazel eyes. The cut is the best I have had. They both made my experience a fun and fulfilling one. They introduced me to the owner and she is just a open and friendly. I will be going there from now on. read more

I started going to Kelsey when the salon was True Essence Salon and have continued to see her since the salon was purchased by a new owner and the name changed to Distinctive Salon. I was so happy that the salon remained an Aveda salon because I only use Aveda products on my hair! I have been going to Kelsey for more than four years and there are not enough words to express how wonderful she is. Not only is she one of the sweetest people I have ever met, but she is highly skilled at her profession! She does an exceptional job cutting and coloring my hair and I get compliments on it all the time! I look forward to my appointments and always leave knowing I have a high-quality haircut! I watch the other stylists with their customers and all seem very professional and attentive. I highly recommend Kelsey! You will not be disappointed!! read more

Wonderful! I went here to get a failed haircut repaired and Sydney did a wonderful job. Really, she was top-notch! She took great care with me, which I really appreciated. She looked at my hair, I described what went wrong, and she was very attentive every step of the way. We had to go a bit shorter to get it right, which alarmed me at first, but there was no cause, it turned out terrific! Also, the staff filled me in on their facials and massages, they sell Aveda products here (I love their hair paste), and- this was kind of funny - I think some of the staff were off but they were sitting on couches and having an intelligent but entertaining discussion (what I call infotainment) for about 15 minutes. I thought that was great, no breakneck pace to get people in and out. So, great haircut, great experience, I'm definitely returning! Oh, and this was the Mesa location. read more

I am a snowbird and was looking for someone to color my hair. I called and Ashley took me in the next day. She did a great job on my color and the staff was very friendly. Now I don't have to be nervous about getting my hair colored while in AZ! Thank you for a great experience! read more

This hidden gem in northeast Mesa, is a garanteed place of beauty. I went in for a hair cut and color and it was a magical makeover. I had Brittany and Joel as my hair stylists, but I think they are magicians. The other clients there also left the salon looking amazing. Everyone was friendly, fun and professional. They offer so many services like facials and massages and even actupuncture and laser therapies. This is an "everything" salon and spa and I am so excited to have a place close to me that offers Amazing talent and great products like Aveda. I am a new person.. read more

Brittany gave me a beautiful color and really unique cut. I'm in love with it! I knew I was in good hands right off the bat, with her inquiries on what I like and what troubles me with my hair. Not many stylists ask me questions anymore, and it definitely made a difference. I showed her some pictures of some extreme lob cuts and the color I was after, and she did perfect in matching it. Super excited to show it off! Highly recommend! read more

I have super fine, very straight hair. Ashley is a magician when it comes to cutting hair, and is one of the few stylists who still does perms. My hair is getting grayer, and Ashley has adjusted my perm so I still get great results. Would recommend to anyone who wants a super hair experience! read more

I am new to the area and was looking for a good massage therapist. I hit the jackpot with at a very nearby location. I got a great massage from Carol. I hadn't had a massage in months and she made all my stress and sore spots melt away in just 60 minutes. She was very professional. I can't wait to return. read more

This salon and spa is clean when you enter and the products are nicely displayed. The staff was pleasant and helpful and gave me water soon after I entered. My hair artist listened to what I exactly said and she produced. She took her time and did not seem rushed. She educated me on products that I could use to make my styling easier and also some oil to help destress. I highly recommended this place. read more

This place was amazing! I had my haircut with Darlene, and she really took the time to get to know what I wanted. My hair turned out GREAT! I usually dread getting my haircut and do not look forward to it, not anymore! The staff was so incredibly nice. Thank you Distinctive Salon and Spa. :-) read more

Beautiful little gem in an unexpected place like NE Mesa. BRITTANY MILLER - fantastic cut and highlights, I am from NYC and extremely picky, and have tried the "top" salons in the area as well as some in Scottsdale and Phoenix...SEE HER, now! Additionally: love the Aveda concept and products, pricing is fair, front desk assistants are courteous and helpful, scheduling has email and mobile reminders which is great, and the decor is clean and cool. Will return. read more

Darlene is the best! So personable and knows what she is doing with thher scissors! I always feel confident I will like my haircut when I am in her hands!! read more

This spa does not take spa finder as a payment although they are listed on their website. I signed up for spa services thinking that they would be covered by the total on my spa finder payment cards. What was supposed to be a restorative birthday today has turned into a financial hardship. I was surprised with the news that they do not accept SPA Finder as I was getting ready to pay. The receptionist and another employee simply stated "we don't take these and we asked to be removed from their website". I also find it interesting that you would ask to be removed from the SPA finder website but then not verify that they have been removed. It clearly states on the website that they accept the cards. I made my displeasure known and absolutely no solutions were offered. What was a relaxing experience has turned into an anxiety provoking experience where I am now concerned about my finances. Stay away, the customer service is non-existent!! If you run into an issue the chances are good no one will care or try to problem solve with you. read more

If there was a lower rating for me to choose I would give this place a zero plz anyone thinking of going here plz don't showed a pic of what I wanted done and nothing at all close to it especially after 4 and a half hours for just a cut and highlights I also took this one,step further and reported this awful place to better business bureau I won't ever step foot back in the salon because of my first and only beyond terrible experience all I want is a refund so I can go to another salon to try and fix this awful mess they gave me again PLZ DOOO NOT GOOO HERE U WILL B SO SORRY IF U DO read more

I used to get my hair done at an Aveda salon and the products worked well for my hair type. I found this salon with Aveda products in the area of where I'm visiting my family. I called ahead of time to schedule a hair appointment. I specifically said I wanted my hair washed, styled, and cut. The scheduler said that the services would be $80. When I got there the stylist, David, kept saying "oh wow" as if he'd never seen curly hair before and would be severely inconvenienced. He proceeded to tell me he cannot do styling (despite the fact that his title is "master stylist.") He didn't do a very good job of washing my hair. After that, he blow dried it and lightly went through my hair with a flat iron. Then he tells me to stand up so he can cut my hair. I've never heard of a stylist telling a client to stand while cutting their hair. After that he thanks me and asked me if I liked my hair. I didn't even know what to say. I have never ever gone to a hair salon and not gotten my hair done! As in styled! I went to pay and the receptionist says the services were $80. I tell her $80 was the price given to me with a style. She insists that she's right and says a style would be $15-$20 extra. The receptionist could sense I was upset so she offered to take $20 off the overpriced services (which didn't include what I was told over the phone.) As if things couldn't get worse, my stylist kept getting walk-ins from obviously current clients while "doing my hair". He kept pulling out his printed schedule and fitting people in for the day. When I brought that up to the receptionist she blatantly lied and said he wasn't taking walk-ins. If you are biracial or black or basically anything other than white, do not even waste your time coming here. In my experience with this salon, they do not care to take the time to do hair the right way. They expect 15 minute money and for you to be on your way. I do not normally leave reviews unless the service is horrible, and this called for the same thing. This is ridiculous. read more

I had a gift card from SpaFinder and found this gem this way. I had an amazing massage by Carol. She has been in the business for 25 years and teaches others as well. I feel so relaxed and I am so glad I found this place so close to my home. I will definitely be back to see Carol. Ask for her when you come, she's an expert in massage therapy! read more

It was my first time in Mesa at the salon. I was greeted by a delightful person. Everyone was super friendly. Ashley was amazing, extremely professional and friendly. Last but not the least, she did a fantastic job read more

Stephanie was awesome! I've never had someone take the time she did on my hair. She really wanted to make sure I liked my new style. The salon was nice and clean and smelled great. read more

I just had the most phenomenal massage I have ever had in my life! It gets absolutely no better than this one. Good for my mind, body and spirit! read more

Recently I visited Distinctive Salon and Spa for deep tissue laser therapy. I have had severe neck and shoulder pain for many months. Just on the first visit I experienced dramatic results. The next day I couldn't believe my improvement. Ask for Jason, he is a licensed professional and has years of experience using this innovative technology called (LightForce). I went back for a second treatment and again, experienced great results and I feeling and sleeping much better than I have in months. I highly recommend it. Thanks Jason! read more

If you are in need of a great massage, Carol is your gal. Before I had my first massage with Carol, I was one of those gals that had a massage once a year when someone gave me a gift certificate. Now I see her every three weeks without fail!! She has wonderful "healing" hands! You don't know what you're missing until your first visit!! read more

I have been getting a massage from Carol for several years! She is amazing, she truly has a gift. She is professional, and in tune with what areas are in need of special attention. I love that I get to select my oil fragrance selection.This is the only place I ever get a massage and it has to be with Carol! The salon underwent some cosmetic changes and they are beautiful. I am a huge fan of Aveda and I love that they are in Mesa! read more

I had a massage with Jason recently. The massage was average. I did not like the extensive variety of essential oils used. By the time I was done there were so many competing scents I had to go home and shower. I also felt like the entire experience was a sales pitch for the oils they wanted to sell me. I still would have give the experience a 3.5 except, within an hour of coming home I developed pain in my neck. By the next morning I felt like the time I had whip lash from a car accident! This took several days to resolve and while Jason did work out the knot in my back, I ended up feeling much worse than when I went in for several days! I have had dozens of massages, including some deep tissue massages and have never suffered like this. I feel like I wasted $80! I have never felt like a massage was a complete waste of my time and money before! I would NOT recommend a massage with Jason, read more