Got a Groupon for hair cut and style was amazing they did such a great job highly recommend

Great customer service and quality! Awesome staff! Lots of fun! I truly enjoy my visits! Thank you!

Had a groupon for this place that I bought for my boyfriend for Valentine's Day. I booked the massage, which had to be one after another since only one massage therapist was doing the deal. I booked it in March and they were booked ALL the way until June. I was hesitant but thought, sure, I'll book in June, it'll be a nice pick me up then, even though it's over two months wait time. Then, this week, I got a reminder for the massage. My schedule has changed so I called to reschedule and learned I would have to pay the dividend of the Groupon for the massage because I was "cancelling" the appointment even though I told the receptionist I was just rescheduling and the lapse on the Groupon date was due to THEIR having to schedule out so late, not MINE! I decided to forfeit it all together. Especially after the receptionist called me "honey" condescendingly on the phone. No thanks. read more

Can't do eyebrows. I am not sure about the other services . After the eyebrows fiasco I wasn't giving them another try. Some creepy gut asking questions. He was the owner. read more

Needed this massage more than I knew! I feel so good right now, and could feel the tension just melt away. Cant wait for my next apt, Tks Jamie read more

Please save your money and time even if you purchased a Groupon- do not subject yourself to the rude, obnoxious behavior of the owner's fiancé- Doug Taber. We went in for a hair service and a 60 min massage- Bronwyn the female "massage therapist" was not one bit friendly or just plain old "nice." She gave me a one - handed (not sure what was going on with the other hand) so-called relaxation massage- I think she was the one who was relaxed. It was barely 40 min and she did not even do my neck, head or shoulders. This was such a HUGE disappointment- I took the day out of work to drive to Moosup CT for this service with my sister who had a trim to her hair by a cute little young stylist (who was very pleasant and sweet). Unlike Bronwyn (maybe the chip on her shoulder is due to having to go thru life with this name?) or maybe she is just plain a miserable person who hates her job or the ownership. The fiancé Realtor---Doug tried to convince me how wonderful she is and that she did give me a full one hour massage because he times it and has cameras. Really? Is that legal to have cameras in a salon/massage room? I just can't spend any more time on Dirty Disgusting Doug or the massage person after all of the time and money I wasted today. He did not offer to give a refund or gift cert for a return visit- or offer any type of solution or remedy to this horrible, horrendous, abusive situation. We got a very weird feeling when we first met Bronwyn- and should have high-tailed it right out the door. Suffice to say- do not visit their Warwick or Plainfield/Moosup CT locations- you will be sorely disappointed. Wow----so bad- so sad. Stay away. read more

I had to leave my regular salon for a salon closer to home, and Nicole has made me feel very comfortable about this decision. She always bring my ideas to life! read more

DON'T GO HERE. GO TO WAVES IN PLAINFIELD, CT! THEY HAVE EXPERIENCED STYLIST AND GOOD MANAGEMENT THAT CARES ABOUT THEIR CUSTOMERS! I had been going to this salon almost monthly for either a massage or an all over color/cut until this past week. Like I said, I would only get an 'all over color' done as the stylists were levels 1 and 2 and I typically don't venture for more unless I know the service will be great. But, I had a really horrible experience with both my hair and the owner this week. First, I was getting highlights which were not meant to be very blonde (stylist said she would never recommend me going very blonde)c, and then when she checked the foils my hair was super blonde and she told me to 'trust the process' - fine. Then after it was washed and we got to the chair it was obvious that something went wrong. The hair around my face was white/blonde and the length was ORANGE! I was not showing my emotion because I was waiting for the stylist to address it, to which she only said 'if I dry it and we decide it's too light we can go darker' - I said ok, skeptically. Before she was finished drying it she stopped and said 'we need to go darker'. To which I was VERY nervous for and lost total confidence because this really should have been simple. Also, there really was no contrast for the highlights throughout the rest of my hair and if you looked at the photo I brought - it was EXTREMELY off base. Keep in mind, I had a Zoom call at 7am the next day and was not going to chance looking like this on a call. So I decided to do an all over dark, which she did and the front of my hair still turned out brassy. While I was waiting for my dye to set she said 'ten minutes in the dryer, ten off'. That time had past and another customer came in, she expected me to wait to have this woman's hair done before getting to mine! I have been there since 4:15pm and it was already after 7 and I had to cancel my plans and she was going to have me wait even though she confirmed that the longer the dye set it wasn't going to get darker so I was only waiting because she chose to inconvenience me instead of the other person. She never apologized or admitted that she made a mistake or anything and the other people working there went from talking with me, to avoiding eye contact because it obviously bad! After my dark hair was dried they tried charging me $180 for a medium highlight, 2 all over refreshers, 2 shampoos and hair drying and some other thing too. I was shocked and said I shouldn't be paying for anything I'm not leaving with or for the stylists errors. She went and talked to the owner, Doug Tabor (who I bought my house from) in 2019, and he said all they could do was discount me for 1 refresher! I disagreed - that is bas business. Their competitors will correct issues and charge you for only the product (about $12) rather than $70 for the service to be fixed and the remaining product. He also told his front desk worker that if I didn't pay the total - the stylist wouldn't get paid. First off, the owner should be taking the loss. Second, do not put the responsibility of your employees getting paid onto the customer! I told the worker I'd like to talk to him away from where the stylist was cutting someone's hair so they wouldn't feel uncomfortable and instead, he called his wife and had the front desk worker relay more info to me. THAT IS HORRIBLE CUSTOMER SERVICE. To be a coward and make your front desk worker who cannot make decisions by herself come talk to me, instead of dealing with my while your vanity plated car was sitting in the no parking zone outside IS TERRIBLE BUSINESS MANAGEMENT AND RUDE. Message received - my feelings, distress, time and money did NOT matter to this guy, instead he cared more about holding on to some of his money than ensuring that his customers received the quality services that they asked for the first time. He continued to have the front desk worked talk to me instead and also said if I didn't change course it would be a different issue. In what world, would I want someone to continue making my hair look Eminem's circa 2000? I lost confidence in the worker and anyone else would have too. I was cutting my losses and walking out with almost the same hair color I walked in with, when I was looking for something entirely different. While I was there, I had made 2 appts for massages and cancelled both. I am blown away that someone could continue to avoid talking first hand with a customer and then charge them for their employees mistakes. Consider if you ordered food at a restaurant and the server dropped the food in front of you, then brought out a meal that was different to replace what you ordered and then charged you for both and NEVER APOLOGIZED or gave you any kind of amends for the future. I will never go back, and it partly because my hair looked terrible and still has signs of brassy color in my bangs, and because of the terrible business management from Doug. read more

The salon was great! My stylist was patient and took the time to get my haircut perfectly. Definitely would love to go back again. Great experience, I highly recommend read more

I've been getting my hair done by Nicole for over a year and it's never looked better! The salon is beautiful, the products are great and the service is always top notch. I even started taking my 2 yr old there! read more

My wife and I used this local, new-ish establishment for anniversary massages, and were delightfully surprised at this Salon! While we didn't use the nail or hair section, they looked modern, clean, and very nice! We both had hour long massages, and the massage section was quiet, relaxing, and was very nice as well. Our massage therapist was Amy, who was exquisite at her job, and was one of the best massage therapists for deep tissue massage that i've gone to. We enjoyed this place so much we bought a large gift card for ourselves, so we could go back there repeatedly!! read more

Amazing staff and beautiful place! Had the look of upscale but has regular prices. And it's full service from hair to massage therapy! Locally owned, not a chain! read more