Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

I LOVE, LOVE, LOVE this place. The grounds are beautiful, the staff is super friendly, they are…read moresuper organized with pick-up and drop off and very reasonably priced. They offer full days and half days too. They have little pools for the dogs to walk in, trees everywhere and lots of shade for the Summer months. They have live cameras (accessible through the web site) in all areas to watch your kids throughout the day. They ensure all vaccinations are current so your dog will be safe and complete temperament tests before your dog interacts with the pack. My boy was recently adopted from the Animal Defense League and he was so scared. I am sure he never experienced Doggy daycare before. They were patient with him and loved on him as if he was their own. When he got really nervous they separated him and gave him some space. He is now a regular several times a week. They have great financial packages, offer tons of services and soon they will opening the area to wash your own doggies. They also offer free day care if you have a primary dog and foster another and they are dropped off together. How amazing is that!!!!!! Ten stars goes to Lucy's.

I cannot recommend Rubber Doggies enough! We have been coming here for years, and they treat my dog…read morelike family every single time. We recently joined their monthly membership, and it has been a total game-changer. Not only is it convenient and affordable, but my dog stays looking and smelling good. It's so clear how much they genuinely care about the animals. If you want a groomer who is patient, kind, and incredibly skilled, this is the place! Not to mention we love the holiday backdrop.

Rubber Doggies always does an amazing job on my pups when I take them there . The staff are always…read moreprofessional and my dogs are never nervous when I get them back . The are always happy .

Mike takes great care of our pups. After his bath and cut, our schnauzer knows he looks good and…read morestruts around the house! At other groomers, our pups come back to us kinda lethargic and sad. But after Movin' and Groomin' they both come back to us fresh and clean, walking around like they own the place. The fact that Movin' and Groomin' comes to our door is a bonus. I'd drive to them if I had to.

Yesterday we had Movin' n Groomin' come to our home right after work to give our pooch a spruce. We…read morehad chatted with them while we were at the Vegan stop-n-shop and were excited to try out their services. Brianna was super punctual, actually beating us home, and messaged when she arrived. While I did the paperwork, my husband ran inside to get Tennant for his appointment. MnG has a ton of shampoo selections to aid with different issues your pooch may be experiencing.. not to mention, they are all Vegan products! We went with the rose-scented, anti-itch shampoo for Tennant as he tends to scratch often due to his doggie eczema. After the choices were made, we shared how we'd like to get his hair trimmed, and Brianna took our notes and we walked our puppy over to the van and dropped him off for his appointment. About and 1 and a half later, Tennant was walked up to our door step at home, and he looked like a whole new dude! We had to check to make sure he was still the same pup, he looked so good. This is the first time I actually loved his cut. Brianna was able to cut his hair and shave his ears with no nicks or cuts occurring. She even got close to his tush, which tends to be a problem area for all groomers who trim him. I don't know how she did it, but he came home extra-soft, tail wagging, and he just seemed more confident, which is not something I'm used to experiencing when he's had his hair cut. Brianna also gave us some Vegan doggy treats, a cotton toothbrush for him, and was really sweet during the checkout. The price is reasonable considering the convenience, the fact that your dog is their only client, and the quality of the groom. Overall, I am super-impressed and a huge fan of this service. I felt that my dog wasn't stressed out, he got more than enough attention and love, and he came out looking the best he has ever looked after a haircut. I'll definitely recommend these services to anyone looking for a doggy groomer.

I have been using this dog boarding and grooming retreat intermittently for the past three years…read more Recently, I boarded two of my dogs for three days, which included playtime and grooming for my standard poodle, as well as a bath for my teacup yorkie. The online booking process was quite easy. Unfortunately, my last visit was disappointing due to overbooked grooming services and poor check-in communication. I received multiple calls with various frustrating excuses, including one that said they couldn't find the paperwork detailing the grooming style I wanted for my poodle and another that cited staffing shortages. These were just a couple of the reasons provided. I received these calls while I was at work, which was exactly why I had boarded my dogs--to avoid interruptions unless absolutely necessary. Since I remained in San Antonio, I expected better communication and reliable follow-through, especially given the high costs involved. I wish I had been informed from the start about the issues so they could have been addressed while I was not in the middle of giving presentations. After all my troubles, I was offered a 10% discount on the grooming, but they ultimately did a subpar job. I am very disappointed with the staff I spoke to, including the manager. I didn't want to express my frustration immediately, so I waited three weeks before posting this review.

Many dogs and all were happy to walk in on their own from the cars…read more Day care and overnight available, They have outdoor fenced in area for dogs to play and small little plastic pools for the summer months Staff always watched the dogs and there were many various sizes. The rates are comparable to other places. Perfect to drop off our furry baby on the way to the airport and staying next door at a hotel.

Hailey is amazing! She is professional and communicated well with me from the booking of my appt…read moreto the final touches she did for my pups at the appt. I have 2 Great Pyrenees who had never been professionally groomed before and she was so good and patient with both of them during the entire process. She went above and beyond with them, and me, making sure they were comfortable and I was happy with their groom and the experience itself. My girls truly needed a deep deshedding and she did a great job and took the time she needed to make sure it was done right. I highly recommend her and she has a customer for life!

Pawderosa has a great team. Clean & professional. I would highly recommend any of the three…read morePawderosa locations.

Today our dog Amelia was brought in for daycare at the Schertz location. Upon my husband picking…read moreher up we where informed they where training new people and my dog was NOT fed her food. When my husband came home with Amelia I was told this. I then called and was told ¨Oh yeah she had a couple treats and because YOU bring food that needs to be kept cool we forgot to feed her¨ For three years we have fed her Fresh Pet when we bring her to day care. This totally throws off her feeding for the day. She cannot eat after 7:00pm for she takes Oral Vet for dental and cannot eat after taking this. I was also told ¨well our Mang. knows this¨ Next day care day I told them she is going for free since YOU did NOT provide her basic needs.

The first time I went here my dog was overdue for a haircut, and I normally groom her, but life is…read morebusy, so wanted to try taking my Maltese/Shih Tzu here. I made sure that she was brushed out well. I asked for a full grooming, etc. and it was $73. They left her looking very pretty, but didn't do much on her head/face. I had to blend the body and head and trim up her face. I knew it wasn't going to last long. The 2nd time I took her I called and said that I'd already groomed she, but I wanted them to grind her nails and trim her feet/pads. They said they could do that. I brought her in and they did a hack job on her face! I'll never go here again. They don't verify or communicate before charging ahead. The groomer scolded her with the wrong name and was very rushed, grabbing her chin hair and cutting even as my dog wasn't holding still at all.

Happy to update my rating from a few years back. Different dog groomers working there and we gave…read morethem another chance. Our little guy cooper has been getting treated like a prince for his last couple of sessions and he loves going. They always follow our requests and we've been very happy.

They have my pups tired and clean after playcare . Have not used them for boarding yet but hope…read moreto soon

I have been a customer for years at Lucy's and have never had any issues with my dog boarding…read morethere. The last 2 times I have picked him up, he had lost a significant amount of weight. This most recent stay, my dog was completely emaciated after staying there for 10 days. I could see every rib and bone in his back and haunches. I am disgusted. There is no way that the staff could not notice how visibly skinny he had become. I should have been notified if he wasn't eating and they should have taken him to the vet next door. Instead, I received a report card saying that he cleaned his bowl every day. That is impossible. He eats the same amount at home and gets the same (if not more) amount of exercise. He was completely neglected by the staff and the amount of weight he lost staying there is criminal. The first 2 photos are how he looked before Lucy's at 70 lbs, the second 2 are after Lucy's. I will never take my dog there again. Ever.