Can't say enough good things about Spear America, and specifically Noah…read more Came back from a trip to Mexico where a local shop had installed the wrong spear tip on my speargun. The gun was unusable for the entire trip. Total disaster. When I got home, I reached out to Spear America and Noah immediately diagnosed the issue, identified the correct spear, and went a step further. He swapped out the incorrect European tip so I wasn't stuck paying twice to get the job done right. That kind of service is rare. He didn't have to do it. He chose to. Saved me money, solved the problem, and turned a frustrating trip into something I can laugh about now. Customer for life. Shops are only as good as the people they hire, and Noah is exactly the kind of person you want on the other end of the counter. Thanks again.​​​​​​​​​​​​​​​​

5 star service. Thanks for the setup for the company outing on Catalina . The owners dog is…read moreamazing , kept My daughter entertained. Great customer service set up all my Hawaiian slings.

If I could give them 100 stars, I would! Andy, Sophia and…read moreAllen are so awesome! This shop has gone above and beyond for us and we will continue to shop here and take classes. This shop is fantastic!

I really want to write something nice, as my original experience was good, but it slowly went…read moredownhill after that. In 4 months of purchasing an underwater cert course, the dive shop only offered one class. After not being able to attend this course and me moving states, I asked for a refund. This process has been conducted very poorly. In email threads, they have accused me of ignoring the invitation to the course when I have given them proof of my contact with the instructor, saying I won't be able to attend. Still, they say I have never been in contact with the dive shop. Now going to PADI to try and get a refund. Overall, I have not had a good experience with Dive and Photo.

This place just gets "better" (WORSE). After waiting almost 3 weeks to finally get our tank back…read morefrom viz/hydro - since they were always conveniently "closed due to unforeseen circumstances", - they forgot to attach a sticker proving visualization had been done. So now we can't fill the tank. I called yesterday and Jeff neither apologized or offered to rectify the situation. He just told me I'd need to come in when the "viz specialist" was there. Why? If they're so good at their job, how did they miss that step?! Or, I could go to the Cypress location and any manager there could affix the sticker. Ok, so...only a "viz specialist" at the HB store, and a manager at Cypress?! Make it make sense! Horrible staff and customer service. You guys should stay closed due to "unforeseen circumstances".

I had an issue arise and my scuba trip ended up getting canceled after renting all my equipment…read more The shop gave me a free tank rental on my next visit to absorb some of my losses.

I was here last week to get my tank hydro'd, then needed a tank fill today, and it appeared they…read morewere open on Sundays. But YELP had wrong info. They are NOT open today.

I went in there to fill up my scuba tank. I have a smaller one. The gentleman that filled up my…read moretank was really kind, really knowledgeable. He answered all my questions about scuba stuff. I'm new so I need to ask a lot of questions and he was eager to give me answers. I appreciate this business and I will be back again soon these people are awesome.

*Highly recommend - especially if you are an anxious diver, or nervous about trying scuba for the…read morefirst time!* Ruth is the only one that I look to dive with when visiting Avalon. My first dive post-certification was with Ruth, and her enthusiasm for sharing her dive park "office" with everyone is contagious! She took her time going through the steps, getting to know us, and preparing us for our dive. Fast forward 2 years to now, and I planned a trip with my boyfriend who wanted to try diving. I knew exactly who to call! Ruth made sure we were all set throughout the booking process, gave clear instructions for accessing the training beforehand, and explained what we would need to bring the day of. She has such a fantastic teaching style, helping to make scuba skills more relatable to everyday tasks. She is patient and does not rush. Once in the water, my boyfriend was feeling stressed about completing the initial skills and getting used to breathing underwater. Ruth maintained her patience and composure the entire time. She was encouraging and lead with kindness, and helped him through the initials nerves and panic. Once we were off, Ruth does a great job of leading dives, pointing out sea life and many things that you might miss if you are new to diving. It is by far my favorite dive experience, and we will be lifelong customers!

Was able to compete my first dives here and the experience was great. The instructors do a great…read morejob here

THANK YOU SO MUCH and BIG SHOUTOUT TO JEN IN THE RUNNING SHOE DEPARTMENT SHE IS ABSOLUTELY AMAZING…read moreGIVE HER A RAISE AND EXTRA VACATION DAYS! I recently went to snails pace, but Jen WAS ABSOLUTELY AMAZING. I was just exploring different options and she was able to give my gf and I some pointers. Without any equipment or fancy machines she grabbed our shoes and was able to take a look at how we walked. She said I was normal, but my girlfriend's feet were supinated looking at the bottom of the shoe. WE WERE ABSOLUTELY AMAZED. I tried 5 different pairs but she was able to give tips on running a marathon as well! My pair of Saucony Guide 18 were only $98 with the discount we get. I got some Feeture socks as well and it was very comfy on my run. Thank you so much!

We absolutely love Sports Basement--this location has quickly become our go-to. The store is super…read moreclean, well organized, and has a great selection for everything from camping to everyday outdoor gear. We actually prefer this one over the Long Beach location. The only downside (and the reason for 4 stars instead of 5) is that no one mentioned the Basementeer membership discount to us during our first visit--even while we were checking out. We ended up discovering it ourselves later and signed up online, and it's such a great deal that we definitely would've used it on that first purchase. Overall though, still a fantastic store with a lot to offer--we'll definitely keep coming back!

Came in to return something and finally get the right item. Huge thanks to Mike for all the help,…read moreand to Jake for his mathematical register superpowers that put the cherry on top of my shopping experience for the great low price as well! Thank you guys -- I'll definitely be coming back again, like always.

I was here early today, i need it some pellets for a hunting rifle i just buy, i didn't know the…read morecaliber so i took the magazine, well they lady that help me didn't know anything about it and i was expecting some help that's why i chose this place but i guess they just hired anyone this days, i try on google but unfortunately i got the wrong ones and i spend 10 dollars for a useless pellets i won't be able to use, i hope they worried a little more on their customer and hired people with the right skills to perform, thanks for making me waste my time going here....