The team at Fontana Nissan is great. Especially Nathaniel, Daniel, and Omar!! Nathaniel, thank you…read morefor all your help today. You and everyone else had made this very easy for us. The other dealerships we went to were either talking us out of buying the car we want or were judgmental when it came to the payments we wanted. Nathaniel and Daniel were super awesome, so was Omar. You all worked with us in getting the payments we wanted and the color we wanted. Thank you, Fontana Nissan!!

I've been debating about whether or not to leave this review but I have to, to let people know what…read morethis dealership does. So I bought a Frontier from them a couple weeks back. While I love the truck, the way they did the deal was pretty scummy. We had agreed upon a price, with interest rate and monthly payment and everything. I took a couple days to think about it and decide to buy the truck. I called in and confirmed price, interest rate, monthly payment. When I got in there they lowered the interest rate and kept the same monthly payment. Effectively raising the price. Then they lied and said they never agreed to the interest rate blah blah. "Oh I forgot what the interest rate was". They literally said that when we confirmed in the phone that morning. Be careful of this little maneuver and I would advise spending your money elsewhere. If you hear the name Semaj, run far far away!

Juan the technician is amazing. Always so helpful with my car! been going there for years…read more Albert the technician is also great!! Definitely recommend going there!!

I had a very disappointing experience at this dealership. From the moment I arrived, I felt…read moredismissed and disrespected simply because I was a woman shopping for my own vehicle. Roberto referred to me as "picky," then looked at my husband and called me "spoiled." When I explained that my husband does not buy my things and that I purchase and pay for my own car myself, the response I received was, "Oh, you can do that?" It was incredibly rude, condescending, and unprofessional. To make matters worse, I asked to work with the salesperson Traveron I had previously worked with months ago and was absolutely amazing , but I was refused and told he "doesn't know the product." The entire interaction felt dismissive and sexist. Women are fully capable of making their own financial decisions and purchasing vehicles without needing a husband's approval or involvement. I expected professionalism and respect and received neither.

Very happy with how my vehicle turned out when I came in for an initial alignment inspection…read more Turns out the diagnosis required a more extensive repair and I thought it was going to cost me an Arm and a leg. All the team members: Christopher Cervantes, Kirby, Ryan, Henrik and Michael all did a fabulous job at making sure I was taken care of. The Technician, Michael, spent extra time walking me through the diagnosis and gave me a rundown of what I needed exactly. Per other Dealerships and other auto parts locations, CDJR gave me the best quote and finished the job in under 3 hours. The team was great and I will be back to buy them lunch! Thank you guys

I honestly don't understand how this service advisor continues to represent this dealership given…read morethe number of similar complaints I've seen. (Christofer Cervantes) Unfortunately, I've now had two separate experiences with him, and both have been extremely disappointing. The first visit involved a major issue with my Jeep. The biggest problem wasn't even the repair itself, it was the complete lack of communication. I was repeatedly told, "I'll call you Monday with an update." Monday would come and go with no call. I'd call on Tuesday, only to be told I'd receive an update by the end of the day. That call never came either. This pattern continued throughout the repair. As the customer, I shouldn't have to chase my service advisor every few days just to find out what's happening with my own vehicle. My second visit was for a TPMS issue after installing Fuel Rebel wheels using my original factory Mopar TPMS sensors. Three tires report pressure perfectly. One tire consistently displays "-". The explanation I received was simply that the aftermarket wheel was causing interference and that I should replace the sensor with an aftermarket one. I asked a reasonable question: if the wheel is the problem, why are the other three identical wheels working perfectly with the same factory sensors? Instead of performing additional diagnostics, such as swapping the wheel or sensor to determine whether the problem followed the wheel or remained at the same corner of the vehicle, I was essentially told, "Sorry, nothing I can do." When I suggested swapping the wheel or trying another sensor to actually confirm the diagnosis, his response was, "Well, you are not going to pay for the labor right?" It came across as dismissive rather than someone interested in identifying the actual cause of the problem. If the testing proved my aftermarket wheel was responsible, I would have gladly paid for the labor. I wasn't asking for free work. I was asking for a proper diagnosis instead of assumptions. Customer service isn't just about fixing vehicles. It's about communication, professionalism, and making customers feel like you're genuinely trying to help. Unfortunately, I experienced the opposite on both visits. I hope management reads this because this dealership has the potential to provide excellent service, but experiences like mine make it difficult to want to return. Now I'm at a tire shop doing the work they should have done to identify the root issue. Is it the sensor or the jeep? Stay tuned... UPDATE:******** After I swapped the entire front right wheel and tire assembly with the rear left, the issue remained at the front right. I brought this information back to the dealership because I wanted them to continue diagnosing the problem rather than simply blaming my aftermarket wheels. When I asked to speak with a manager, I was told there were no managers on site and that if I wanted to speak with one, I would have to come back on Monday between 8:00 AM and 4:00 PM. I then asked if there was a phone number I could call to speak with a manager or someone above the service department. I was told there wasn't one. As a customer, that left me feeling like there was no way to escalate my concerns or have someone else review the situation. What makes this even more disappointing is that I contacted another Jeep dealership afterward. Their lead service advisor told me they had no reason to immediately conclude that an aftermarket wheel would prevent a factory TPMS sensor from working. They invited me to bring the Jeep in for a proper diagnosis and explained that if the issue was covered under warranty, they would take care of it. If it wasn't, they would explain why. The difference in customer service and willingness to diagnose the issue between the two dealerships has been significant. STAY AWAY from this place.. and more importantly this service advisor.

Gracie was very helpful helped all my needs always had answers if she didn't know she found out…read moredefinitely helpful! JJ is great had a lot of information on the product definitely recommend them helping they get the job done!

JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

it's always stressful bringing your car in service anywhere. Freddy really made my experience…read morecompletely stress free. He checked me in. Told me exactly what they were doing and how long it would take and he was spot on. I really appreciate the efforts of Freddy and the service department. And i appreciate the cool waiting room with complimentary drinks and snacks. And a complimentary car wash. How nice is that? Thank you Fontana Hyundai. :)

Be very careful shopping here…read more First, when we located the car that was advertised for sale online, the sales guy (Daniel?) said that car wasn't the same one. BUT I checked the VINs, which matched, and he backtracked saying he was new and didn't know. Second, the prices advertised online are not what you will actually pay. The dealership adds thousands in "dealer accessories" that were already installed (original sticker in glove box!) leaving you no real choice but to pay for them. This inflated our out-the-door pricing dramatically. Example: 2025 Hyundai Elantra SEL Sport (Intense Blue) * Internet listed price: $17,938 * Out-the-door: $24,350 * Original sticker listed the features now being "added on" by the dealer That's a dramatic increase and feels like classic bait-and-switch tactics. McKinley Grant was aggressive and apparently did not want to sell a single car to us that day. (We later bought two cars at Norm Reeves Hyundai in Cerritos!) On top of that, this nearly new vehicle had a faulty seatbelt--a serious safety issue and probably illegal to sell. A car with known defects should not even be offered for sale until fixed which was not offered. This experience felt dishonest and unsafe. Further to that, one of the staff started photographing the car and discussed within earshot of everyone that the car was sold over the phone. Very deceptive. I would strongly advise shopping elsewhere. Should've checked Yelp beforehand as this seems to be a pattern. By contrast, I visited Norm Reeves Hyundai in Cerritos. Check my review. Not only did they sell me the car listed on the internet for the actual price, I decided to buy a second car in the same transaction.