SCAM ALERT if I could give them zero stars, I would! My boyfriend purchased a truck from here, and it has been an absolute nightmare. The truck is a complete lemon ..it has NEVER worked since we purchased it . When we tried to contact the dealership to resolve the issue, they took the car in and pretended to make repairs and when we confronted them , they refused to help / ignored our calls / told us it wasn't their problem. They knowingly sold us a lemon and completely took advantage of us! We've been without a car for over a year. We've had it in the shop for months at a time and thousands later ..new engine and catalytic converter and it's still doesn't work :( Save your time, your sanity, and your money. Do not buy a vehicle from these people. They cannot be trusted. read more

***SCAM/SCHEME ALERT!!!!*** Price on website and on car window tag is nowhere near what they will actually charge you due to their MANDATORY add ons that you don't ask for, don't want and don't need. Because we "were" gonna pay cash, they gave us a huge discount on the three MANDATORY dealer add ons which brought them down to the low price of $995/ea ($3000 worth of add ons) 1. Gps $995: a glorified $30 apple air tag to track where your car is at. MANDATORY $995 add ons 2. "Etch" $995: serial/vin number written on major components of the car in case it's stolen. This is already done by the manufacturer themselves so not sure if they do it to more parts but a $30 engraver you could do yourself or pay $100 and have it done professionally. Nope, $995 MANDATORY 3. 3m protection on paint: new cars come with this...this car did not have it installed anywhere that we could see but regardless: $995 MANDATORY That's over $3000 after taxes for unnecessary (not requested) add ons. When confronted about them: "oh, Steven didn't show you them? Let's call Steven. Where's Steven let's have him show you these features." When asked why the website doesn't reflect these add ons in the price: "we have several thousand cars and sometimes we don't get around to updating them in time but it's in the disclaimer" (it sure is in the fine print last sentence and hidden that their may be extra cost). We then attempted negotiating in any direction back toward what we were expecting to pay ($3000 less than this surprise invoice) and long story short (not exact words): we don't make much profit on the cars, all our profit is here (in the add ons). Short story: scheme and lie to get you through the door, get ready to sign papers and final price won't be anywhere near what you expected due to MANDATORY several thousand in add ons features (actual cost less than $100). read more

The sticker/online cost is NOT the actual costs- that's the base cost and then they add additional fees for "add ons" that "can't" be removed. Will never go here again. Beware- read the many poor reviews. read more

This Bussiness will sell you a vehicle, knowing it has problems and lie to you in your face about it. They gave me the wrong key for my truck and I never even took the truck off the lot after I paid for it. They said it had electrical problems and it had a lot of other problems like engine problems ended up having to pay for a whole new engine exhaust problems. Cadillac converters needed to be replaced to fix this vehicle ended up costing $30,000 what the vehicle is worth their repair department in the back of the shop they are scammers. They'll give you fake paperwork saying there's nothing wrong with the vehicle will change the dates on their paperwork read more

BELIEVE THE REVIEWS! Don't waste time looking through the reviews in hopes of finding something that makes you want to take a chance here. This is your sign....RUN! I would not recommend this place to anyone. Don't My brother and I had a 1:00 p.m. appointment with Khuram Khan. Mr. Khan walked into the office at 1:10 p.m. with no sense of urgency, made no eye contact with anyone of the customers waiting and had to be told by the receptionist that we had been waiting for him. No apology for being late to the appointment, then proceeds to tell my brother the car we had an appointment for is already in a deal an hour before we showed up, but that there were other trucks for us to look at if we wanted. Drive to their other yard to look at a car that was already 90% complete, looked at one other truck then drove back to the first lot which was a waste of time. Before checking our qualifications he runs down the numbers of the truck. What was listed on the website as a $55,000 truck ended up coming to be a $66,000 truck. To justify the price, he breaks down all these "added accessories" that are mandatory to even purchase the truck. SMH, nothing he said justified the price of the truck, and the overall experience from start to end made us feel as if we were less than. We will never be back here and don't recommend it to anyone. read more

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Don't come here! I was interested in buying a Tesla from them and remember a month prior to arriving to the dealership I inquired the same tesla. So after awaiting a month I saw they listed the tesla for a phenomonal price and was eager to purchase it. I spoke with the salesman Giovanni and we arranged to coming the following day for a test drive and possibly purchasing the car. After driving 1.5 hours towards this location in Fontana to see the car at the dealership, Giovanni tells me theres good and bad news. Good news its still available, bad news is that they moved the car "that morning" to their Costa Mesa location. When me, my sister, and my elderly father arrive we speak to Giovanni who tells us that he saw the vehicle on the lot yesterday and he told me they move their "luxury cars" to Costa Mesa location if it doesn't sell within a few days, which is a LIE because I inquired about the same Tesla a month ago. We spoke with the manager who at first wanted us to try to sell us a Tesla model variety, when we only came for that specific vehicle and model. He first asked if we were willing to drive all the way to Costa Mesa which is over an hour away from Fontana and he told me he couldn't move the vehicle since "it's not covered by their insurance to move it back" by one of their employees or a truck. I believe this car DOESNT exist and is only posted to pray on scamming other people to come onto the lot to try to be taken advantage of by buying another variety of lower grade Teslas. Also they STILL have the vehicle listed on Cargurus and everywhere else, they must advertise this fake car to have more people to come, scam them or take advantage of their time. Shame on them read more

Scam so at all cost STAY AWAY FROM HERE!! Read the reviews!!! Same issues I had ... the "list" price isn't the actual price because they hide the "options list" that isn't really an option because you can't tell them you don't want them!!! These aren't New Vans they are USED so you tell me if it has cruise control installed and they list it as an "option" and don't reflect it in their list price?? They can't take it out !!! They do this to show a lower price so if you're checking around it comes in as a fair price..... BS!!!! STAY AWAY FROM HERE!!! read more

UPDATE:!!! They refused to give me anymore than $500 for my trade in. I just sold it to carmax for $3000!!!! DON'T SETTLE FOR THESE LOW BALLERS!!! SCAM ARTISTS!!! Please avoid this place, seriously. Alan was supposed to be their good guy but he's part of the scam also. They kept us there for 5 hours before they even told us a monthly payment. They refused to disclose our credit score after running it and told us a 9% interest rate when we know our score is 700+ Nadia in finance is a crook, she's the one playing these games and trying to absolutely rip people off. I feel so sorry for everyone else that experienced what we did and anyone who's been sucked into tbeir I really hoped I would have a positive experience here like the few reviews said but I'm starting to think those were desperate/inexperienced people that settled for whatever they threw at them. read more

BEWARE! - full time scam artists and con men. Bait and switch, tried to sell me a car with a broken electrical system and with a screw in the tire. Once I called them out they reluctantly agreed to repair items (after 2 days and 12 hours at their dealership). They said 7-10 days to fix... 45 days later and it still wasn't done as I was making my first payment and never drove the car I bought. Then just wanted my money back. That was a nightmare too. From the beginning of the issues: none-stop avoidance and no return calls, gaslighting, lying, blame shifting and false promises. Like a bunch of children raised by liars and con artists. It took me getting a lawyer involved and making threats to sue them and go after their surety bond to get anything done. They were slimy at every level. And every time I would get transferred to someone higher up, it was like going from the frying pan to the fire. Nothing but slimy scum that will gladly knowingly sell you a lemon. read more

Sageel Durrani was very nice over the phone which led us to Pacific Auto in Fontana. We were pleasantly surprised at the large inventory of used cargo vans. Though Sageel was new on the job he was helpful in finding the answers to our questions and very patient as we looked at several vans in the rain. I would recommend Pacific Auto if you are looking for a used Sprinter and if you have any questions regarding the Mercedes Sprinter ask Michael he is very knowledgeable. read more

I had the Best car buying experience at Pacific Auto Center! My sales guys Nestor and Alan were very helpful and not pushy at all! Anthony the finance guy made the loan process practically painless! Love my 2017 Jeep Cherokee! I will definitely be referring all my friends & family! read more

Pacific Auto Center West - Used Car Dealers Near Me - Fontana, California

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i just wanted to say I bought a $45k truck last week and the sales manager was super cold and rude. The tonneau cover was busted so he told me thats the way they got it so thats the way they are selling it to me and won't fix it. Also I found out that I got a battery with 1% life which AAA needed to jump but Robert in service helped alot. Also when I notices the TPS sensor was giving an issue the sales rep said that it was reset and would be good to go. Not so. Missing the sensor completely. All this place does is push cars and trucks and doesn't give a crap about the customer. Only Robert in Service is concerned and goes that extra mile to fix what sales is incompetent and so rude about covering. Also gave me such little gas then had me run around to the bank then home for the pink on my car so then I had to fill the tank on my own. Come on, just fill the damn tanks in appreciation of buying a car form you guys. read more

Fernando Garcia and the entire staff at Pacific Auto Center, were in a word, INCREDIBLE!!! After some unfortunate life events, my credit took a hit, but these guys got me hooked up. Got me financed with the monthly payment I was looking for on the exact truck I wanted. VERY HAPPY WITH THE GENTLEMAN AT PACIFIC AUTO CENTER!!!! Go check them out, you won't be disappointed, I guarantee it!!! read more

Pacific Auto Center West - Used Car Dealers Near Me - Fontana, California

Bought a Honda crv with a shot engine. They tried to play me like a fool. They added all the optional items and refused to take them off stating that they were already applied to the vehicle. They said they fixed the rattling sound in the engine by cleaning out the dust... my mechanic said wasn't holding oil pressure. After discussing my options with an attorney and contacting the BAR, they took back the vehicle and gave me a refund. I was lucky but as other reviews show some are not. Do yourself a favor and go to a reputable auto dealership. read more

Salesman said there is no point in the test drive if you don't get the low jack that you have to purchase for 2500 . LOL

They are pretty shady slipping optional items into contract & DO NOT return phone calls (lie & say they tried 12x). I'd make sure potential buyers read ALL Yelp Reviews before doing business with them. Not just the posted good ones. read more

HORRIBLE CUSTOMER SERVICE. We stopped by this morning and asked where we could park, since there was no parking, and their very rude salesman was bothered we asked. He made a mad face and told us we could park on the side of the street if we wanted. He was so rude and I honestly don't know how he's in sales. We didn't even decide to stop and look at trucks since clearly he was bothered we were there. RUDE! read more

Came here today as a walk-in. Looking for a specific model car. The gentilem who helped me today was nice but not very talkative. Probably figured since I'm a young Woman here alone I probably wasn't serious about buying (but I was) for reasons unrelated to the customer service I was not able to purchase today but I do think they have a pretty good inventory of other cars and SUVS even though they specialize in truck sales. I would probably return here in the future read more

We had the best experience today at Pacific Auto Center. We were helped by a salesman named Jason, super friendly not pushy at all. Actually took time to walk us through the entire "sea of trucks". He answered all our questions, and didn't rush us. We did find the perfect truck today and bought it. Jason really is a terrific salesman, felt like we were looking at trucks with a friend instead of s salesman. I highly recommend Jason if you want a honest non pushy salesman. Also Pacific Auto Center has a huge lot full of nice cars and trucks. read more

Pacific Auto Center West - Thank you Jason for finding us the perfect truck! - Used Car Dealers Near Me - Fontana, California

I was promised a tailgate with a pull out step. I got a tail gate with no lift spring installed. Now my tail gate is extremely heavy.

This is a 5 star review thanks to the great customer service of salesman Moses Cowart. He is genuine, a rare trait in used car salesman. We had a few challenges along the way (missing trim pieces & a pre-inspection error by the service department, but Moses stuck with me the entire time & did all he could to resolve the difficulties. Thankfully, all ended well. read more

Today I went to Pacific Auto Canter to test drive and hopefully buy a F350 crew cab that I found on autotrader so I called and spoke Joaquin at Pacific Auto Center and wanted to find out if the truck is still available so he verified that it was. Let me just say from start to finish this was the easiest car buying experience I've ever had! The salesmen Joaquin made it so easy and painless. The managers were very friendly and helpful... very genuine. This was without a doubt the easiest buying experience I've ever had! Thank you so much to everyone at Pacific Auto Center in Fontana. You guys rock!!!! I love my new truck! read more

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Probably the worst dealership on the street. If I could give 0 stars I would. Luis initially helped me and was a nice dude, but didn't know much about the vehicle. FERNANDO is a straight A - hole with no people skills whatsoever. They only cared about the sale once we started driving away. Drove off the lot and called me a few minutes later to turn around and wouldn't give me the numbers he came up with until I did. Definition of a low class used - stealership. read more

Came down from San Diego and drove 2 plus hrs to look at your trucks and your staff didn't want to give me a sale sticker price with fees like a bill of sale of something I liked to bring back to my bank I was already pre-proved for. Because 1. I didn't let them run my Credit; 2. I wasn't going to do the deal that day and as a military member I felt offended if that's how you treat people that's serve this country, I wonder how you treat the rest of local community. I'll take my trade in and money else where where I'm treated with a little more respect. Thank you. read more

If I could give them zero stars I would, I don't recommend coming here. I got approved at a real actual dealership for a brand new car. I'm glad I didn't go through them. read more

UNLESS YOU WANT ADDITIONAL BS FEES ADDED TO THE OVERALL PRICE TO A VEHICLE DO NOT WASTE YOUR TIME! LOL First off we tried calling to get an appointment and NOBODY answers the phone. So we drove in and asked to see a sales rep. We went off to a waiting area and the receptionist called for an available sales rep to the floor. After a bit of waiting in their lobby area, we noticed another guy came in and told the receptionist the same thing...he tried calling and couldn't get thru. Yet that guy got a sales person before we did. So I went over to the receptionist and asked if we were going to have to wait longer or go to another dealership? This was after about 30-45 mins of waiting. That's when we met up with sales rep DANIEL (insert eye roll here! Lol) who happen to be standing at the reception desk and said he was available now. We told him what we wanted to see and he went and he went to grab the car. He was a MORON to put it nicely. Asked us if we were waiting long and we told him we had waited for about 30-40 mins. He arrogantly replied, "Oh that's NOTHING! On the weekends people are here waiting for SIX HOURS before getting a sales associate" SURE THEY ARE...NOT!! He then went to get the vehicle. The 2015 Ford Escape he brought for us to see had small dings ALL around the car but overall it was some what clean looking for a car that old but right before we were going to agree to test drive the car, this JACK said he wanted to be "transparent" with us and "EXPLAIN" to us how "they worked" and told us that the dealership does not negotiate price because they are a "high volume" dealership LMAO and that to protect us as well as their fleet of inventory they have installed "additional features" in ALL their cars that was going to add an ADDITIONAL $1,950 to the price. WHAT!?!?!? Lol THIS IS WHERE THIS SALES GUY LOST A SALE! LOL He started with some BS that the dealer added some "chip resistant plastic coating to the liners of the doors to protect it if anyone dings the doors (forget that the vehicle already had a little paint chipped underneath it lol) Sounds good but we are not stupid. IF YOU WANT EDGE GUARDS ON YOUR CAR DOORS, THE KIT COST LESS THAN $10 ON AMAZON. SEE LINK BELOW https://www.amazon.com/dp/B07WR8Z829/ref=cm_sw_r_cp_apa_i_qTznFbA4YRTZB Then he said they ALSO added some "Vin Etching" on the doors and how it was going to protect us if the car got stolen. Trust me, my brother in law is a cop specializing in car theft. It is a slim to none chance this helps you. However, IF YOU WANT TO VIN ETCH A CAR THE KIT COSTS $20 ON AMAZON. SEE LINK BELOW https://www.amazon.com/dp/B004EMC1CK/ref=cm_sw_r_cp_apa_i_CrznFbWDXBT65 THEN He said they ALSO installed a "Lowjack system". So I asked him wait if you are telling us that you are a high volume dealership and turn cars over really fast that you guys barely have time to clean the car let alone detail it. Why would your dealership invest in putting in these things. He said because they have had so many cars stolen from their lot. As a business person myself and someone who has worked for the owners of a HUGE dealership (DTLA Motors) Let me tell you that's what a company's insurance is for. Like I said Sales Rep Daniel is not that bright! IF YOU WANT A DECENT TRACKING SYSTEM FOR A CAR YOU CAN GET ONE FOR $25 ON AMAZON. SEE LINK BELOW https://www.amazon.com/dp/B07N4DHFZM/ref=cm_sw_r_cp_apa_i_pIznFbHTX0TFB ALL OF THESE ARE BS FEATURES THAT DO NOT ADD ANY EXTRA VALUE TO A CAR!! Not only that, they are NOT worth the the almost $2,000 Its nothing more than a cheap sales tactic! Also, if you are financing a vehicle, banks do not cover these additional costs as banks are only concerned with financing the value of the vehicle. Whatever down you put at a small dealership goes directly to the dealership which is why this dealership adds these things to their cars and then tries to create value to them. To make matters WORSE lol apparently Daniel also does finance! He started trying to "explain" to us by drawing a four square graph on the window of the car as to what we would need to "put down" you know because Daniel wants to be transparent (eye roll lol) before he even gave us an opportunity to DRIVE the car!?!? And guess what he was suggesting we needed to pay upfront for? Yup ALL the BS Extras I mentioned above...WHY? Because the bank probably won't finance them, that's why! Needless to say we WALKED OUT AS WE ARE NOT GONNA BE SUCKERED TO PAY FOR BS COSTS! DO NOT WASTE YOUR TIME AND SAVE YOUR MONEY. BEFORE BUYING A CAR DO YOUR RESEARCH! We ended up buying a MUCH CLEANER 2015 Ford Escape CASH and WITHOUT the hassle of all the BS added features I spoke about above at Norm Reeves Honda Superstore in Huntington Beach. We dealt with a nice sales guy by the name of Nick Kharb. If you want a no pressure HONEST car buying experience DM me and I'll be more than happy to give you his information. read more

I drove 2 hrs with my family in the car from San Diego to make a purchase on an SUV. The salesman (Christopher) was keep on texting me that they had the suv i was looking for. So i told him that i would be there to see the suv and hopefully make a deal. So i get there and from nowhere one of the shady salesmen approached me and asked me if i needed help. So i told him about the whole situation. First he showed me an suv that was not even to my interest then he tells me that i would have to wait 5 minutes to bring the suv over from their other lot 5 minutes away. So i wait and wait with my little kids in the car then he comes out from the office and tells me that the suv was sold last night. Never believe a car salesman. read more

If I could I would give zero stars. This guys are by no means people you wanna deal with. I had a sales guy name German or so as soon as we got there his demeanor was awkward and weird. He didn't act like a sales man. On the contrary I had to make conversation with him. When we got to numbers this guys won't own up to the sale prices on CarsGuru, they're a big waste of time. I was playing their game and made a low ball offer to see how well they would work with me, what this guy never asked or didn't know is that I wanted to pay cash for the car. Ran my credit gave me some bs price for a used car trying to sell it to me what is worth new. He totally lost 30,000 cash for his dumb ways of speaking and not paying attention. Went down to Toyota of Ontario and paid cash to a fellow that not only helped me out but knew about cars and didn't make me feel like I didn't have money. Moral is your sales man suck and your bs run arounds got 3 people out of your business the same day. I witness all of it! read more

Bought a Ford transit here and had several problems after leaving the lot. Phone calls go unreturned, emails ignored. Once they make the sale, they don't care about anything else. Do not buy here. read more

From my personal experience, I am a very happy customer! My husband needed a a truck for work. He wanted diesel. He wanted a megacab. He wanted a Ram 2500 or 3500. We got what we wanted!!! At such a great price. Due to our credit getting reestablished, we did have to get a co-signer to get the APR where I thought was fair. I am so happy . Felipe was our salesman. Victor came to explain things a little further in detail during the whole financing part and at the end we finished the contract part with Luis. Luis was so nice and tried his best to get us the best warranty for our budget. As a matter of fact, I am set to come back today because of a key issue and to double check our contract to make sure it's the best that was done for us. Why am I giving 5 stars: Felipe was SO patient and was happy during our shopping of our truck. Victor was very open and understanding during the financing part. Luis finished it the deal perfectly. I live in Fontana and can't believe I found what I wanted and needed here at home. I went searching everywhere. We went to the dodge dealers and they were all a-holes. Not like here, where they were so mindful of us, the buyers!! read more

We were interested in a Sprinter van that Pacific Auto Center has listed for sale on multiple websites (stock number 32807). The ones that I saw this van on are craigslist, autotrader, and their own website. The advertised price for this van on all of the sites is/was $30,995. When I called to confirm the van was still in inventory before I made the drive out to their dealership in Fontana, I learned that the listed price in the ads is not the actual price. There is an additional $2k+ added on for accessories. The salesman claims that the ad states that there may be additional costs for installed accessories. While there is some questionable text on the autotrader ad and on the ad on their own website that is very vague, the craigslist ad doesn't mention additional accessory costs at all. Both autotrader and their own website state that there may be additional costs for after market add-ons but with the exception of the "PRE-INSTALLED THEFT DETERRENT DEVICES", it does not state that these accessories are (or may be) already installed and it infers that they are optional. The craigslist ad does state that pricing information may be different from the actual dealers price but infers that any differences between the list and the actual price are not intentional. The salesman also stated that it is common for their vehicles to have additional accessory costs that are not in the listed price (even up to $7k in additional costs on some vehicles). This speaks to a pattern of behavior that is extremely deceitful and not just a one off incident. read more

Went in to look at a truck because they had a deal for veterans, $400 discount, bought the truck and never received my discount. Left the parking lot with an empty tank, without the navigation sync card even though the packaging was inside, when I asked the sales guys he said he didn't have any available and he said he will contact us when he received one. read more

Pls be careful with these people. The window sticker is not the real price!!! I came here 2months ago and test drove a conversions van. Sticker price said 15.9k and Sales person Chris confirmed. I didn't want to finance so I saved and came back to pay cash. Talk to a different salesman that told me also 15.9k and I told him I didn't need to see it again because I was here 2months prior and I ready to buy it. We came to the office started paperwork and he said stop he needed to talk to his manager Eddie about something. Came back to tell me the price has been changed to 44k he made a mistake and nothing t5/6 hey can do about it! I was still willing to buy if they can honor they price or at lease discount something off of the 44k.... they did absolutely nothing and said this is now the price period!!!! Horrible business and not a good sales place!!!! read more

Our experience was TERRIBLE!!! We drive out here an hour from home. We called to look at a blue Tacoma. When we arrived, they didn't know what we were talking about AND had a white one to look at. We sat in the office after driving to a second lot for the truck we wanted. Before anything even started... the price rose $2500 for add ons they put onto the truck. If you are buying a new car you get the option for add ons. Don't charge me for something advertised as an upgrade. Frank Rodriguez ( I believe that was his name, since we were never properly introduced) was unable to complete any paperwork correctly. We had to continually correct his errors. He then left with out paperwork and after 15 minutes came back so we could write in information that "didn't" print. He left again for another 20 minutes, AND finally took information for our trade in. After leaving again... he comes back to say we are too far apart. We had a $15,000 trade in and my sons credit score is in the mid 700's. They would never know that, since they refused to run it. Frank said he wasn't running credit because our numbers were too far apart. They wanted a payment of over $600 and we wanted one closer to mid $300's. This would have been our 3rd car purchased from them. After this experience, everyone will know how bad their service is. We will no longer return here to purchase anything. read more

I live in the sf bay area and was shopping around for a truck near me but couldnt find anything I wanted. I found pacific auto center and got really great help. Everything was handled over the phone and all I had to do was show up sign paperwork and leave with my truck. Moses Cowart was the biggest help I appreciated everything he did to make it easy for me. read more

Worked with Jason he was awesome! Helped me get what I needed, the best and most easy experience I've had with a dealer. Thank you Jason and Jasmine for your help! read more

My husband and I came in to purchase a truck on 8/18/19. For starters all the trucks they show online are not all at this one specific dealer they are spread out at their multiple locations but say they are at this one. This dealership mainly only sells TRUCKS and none of the sales employees know jack shit about trucks. We came in looking for a specific truck with specific needs and the people there didn't even know where their own inventory was. Fast forward to $70,000 later that we paid for this truck. We have been waiting almost two months now to get our license plates since the temporary paper ones expire this coming month. I called the DMV only for them to tell me the dealer has not processed any of the paper work for the plates. I called the dealer to ask them if they can file the paper work with the DMV and the girl in charge of it said she "would look into it" one week later which is today they still haven't filed the paper work. My husband spoke to Anthony Silva today 8/7/19 to simply go over all the things that have gone wrong including giving us a truck on basically empty it's a diesel where the hell am I going to get on a quarter tank. What a slap in the face. I just spent $70,000 and you can't even fill it up for $100 at most?! Wild. Also the air intake box didn't have any screws holding it in so we've basically been sucking up dirty ass air right into our engine. The air filter literally has never been change. The only reason we even notice this is because we swapped out the headlights. Both windshield wipers were broken as well. Just a hot ass mess of an experience. Anthony claimed that he personally is going to "expedite" the DMV process. I'm sure that's a complete lie and he is just going to get it filed normally like it should have been from the beginning. This dealership in general is a complete failure. If by next week my paperwork is not filed I will personally be stopping in to make sure every employee and customer knows how shitty the customer service is at this dealership. Anthony Silva ill be asking for you personally. read more

Do not waste your time here. They list cars under the wrong color. They don't call you back when you request information. Fernando Garcia even tried to argue with me about certain details I know to be true. I could not get a manager on the phone after I needed help. Then Fernando sent me messages harassing me because he was upset. Go somewhere else & let someone who deserves to sell a car take your hard earned money. read more

Overall great experience thanks to salesman Allan Aguera. He wasn't pushy at all and very patient definitely love my new truck!

This place is definitely doing business outside of the law. BUYERS BE VERY AWARE!!! My son was going to purchase a 2011 truck. He got to the dealership and some of the accessories that were on the truck in the photos were missing. When asked about it my son was told they were rusted out so they were removed. The interior of the truck was all new. My son was given a carfax that was clean. He drove it off the lot and about 30 minutes into his drive home a warning indicator came on. He pulled off to check a couple things and thought he had to add coolant. Bad sensor I guess because the coolant was fine. He drove it down to SD and to his Dads shop, plugged it in and the truck threw 11 codes. My son then looked the truck over more closely and found there was rust "hiding" throughout the truck. His dad looked up the last time the truck had been smogged and it was almost 2 years ago. And that was the ONLY reason this dealership agreed to let my son out of this truck. Because you can not legally sell a vehicle in the state of California that is not smogged. This truck was more than likely flooded at some point and they dressed it up and sold it. The salesman and managers were rude and disrespectful. You are basically dealing with a bunch of con men. SAVE YOURSELF THE HEADACHE!! read more