We moved into a new home in Naples in January. We purchased every appliance in the home from…read moreFerguson. We have had issues with literally every unit. Many issues were simple fixes. , but it took their service department multiple trips to resolve. The follow up from their sales rep to their service team is literally nonexistent. The only way we have obtained resolutions is to consistent call with our builder until they finally address the issue. Under no circumstances would we recommend Ferguson!

Not impressed with delivery and customer service at the Naples Ferguson Showroom…read more I ordered plumbing items for a master bath remodel totaling $11k from the Ferguson Showroom in Naples, FL (Goodlette location). Order took over 4 weeks to fulfill and deliver. Yet ordered 2 large medicine cabinets from Ferguson Inc. direct and received them via FedEx within 2 days. Toto toilet was on backorder 2 months so I finally cancelled that item as construction had begun and my plumber needed a toilet to install. Ferguson Naples set up delivery of 1 item and the pickup of 2 of 3 items attached to the toilet. Ferguson delivery never showed and my calls to inquire "why" were Not returned. ..meanwhile I'm chasing after a $900+ refund from Ferguson Naples Showroom. Be forwarned. Order directly from Ferguson online and ship to your home. You'll get your items much, much quicker and easily tracked!

So easy to work with. Mike and Mary were on top of everything and our completely remodeled bathroom…read moreis beautiful. We highly recommend Academy for their expertise, excellent pricing and attention to detail.

I had Academy install new granite in my kitchen. The price was right on point, the material is…read moreflawless, the personnel I dealt with were professional and did everything on time and to my specifications. ( Amanda and Danny) were my scheduler and installer. My granite looks amazing; it was a real pleasure to deal with Academy and I would use them again and again in a heartbeat.

Chloe greeted me as soon as I walked through the door with a large tile in my hand... she said "I…read moreknow the exact match for that tile"! She was right! Not only was she wonderfully personable, she was very efficient, animated, beautiful and knew/knows her job very well. She also came across as if she loves her job. She went out of her way to show me other options at the same time of picking out a tile for me to take home and match. She never asked me to do any survey or anything, however I said to her and the cashier that I wanted to write a refernce/survey on the incredible service I received. If I choose to go with Floor and Decor (again as I love your company), it will be due to a large part thanks to your wonderful employee by the name of Chloe! 10 out of 10 is what I rate your company and your employees! Thank you ~ Victoria

Jurate is AMAZING! She listened to what I was thinking and took my vision to the next level. The…read morechoices she showed me I never would have found without her. She was super attentive, on the ball and just fabulous on every level. I was not in town during the entire project and she made sure that my contractor could pick up whatever was needed... more grout, the schluter I forgot, any extra tile, ANYTHING. Will never use anyone but Jurate.

Made appt after explaining our plan in detail . Arrived for appt, , sat down at table and they…read moreinformed us if we added more to our project, , like kitchen remodel, they would consider but they don't do "small jobs." Very rude.

There is a serious shortage of good contractors here in Naples to the point that some won't even…read morereturn calls. We were lucky with Naples Kitchen & Bath but be warned they usually don't do small jobs under $50,000. We had our kitchen countertops and island replaced and the workmanship is outstanding. It took awhile to get scheduled because they are in high demand but it was worth it. You get a project manager to oversee your remodel but there were some problems. The tile was not installed even though we were told he would be here on 2 days. As of this review we are still waiting to find out when he is going to show up. Good craftsmanship is hard to find so you are usually at a disadvantage when hiring. Naples Kitchen hires good people but they need to do a better job at communicating schedules.

Please avoid this company. A partial bath and small kitchen remodel took way too long. The company…read morewas not reliable about coming when they said they would come. My emails and texts were ignored at one point so I had to go to the office to get answers. The owner yelled at me over the phone numerous times before hanging up on me. Unfortunately, Daniel Cuenya, the owner, passed away this past August. Interesting that Daniel C of Smart Buy Kitchen replied to the other reviews after his death. I wrote a 1 star review on another website. Jack Crifasi emailed me that I needed to change or delete that review before he would get the work finished that he had been promising to get done for over 2 months. Unless you want a challenge to get the work done correctly, hire a different company.

Could not recommend a better contractor then Smart Buy Kitchen! They remodeled our entire condo and…read morestood by every promise they made. Not only did they take a person interest in our project they made so many suggested that added to the final look. Since we were out of town when much of the work was done we received daily updates and photos of the progress. These were definitely the most honest enjoyable people we have worked with.

From start to finish Chris and his team were responsive, experts in their field, and super helpful…read moreand gave us our dream kitchen. We would highly recommend them for anyone looking for quality craftsmanship and great customer service. Thank you Reyes Countertops and Cabinets!

I couldn't ask for much better, Chris and his team perform professionally and the finished product…read morewas better than expected. I would recommend Reyes to anyone who expects quality work and high quality products.

My kitchen....finally the way I always wanted it to be - I had always wanted to convert a large…read moreisland in my kitchen to make part of it into a bar while leaving the other half at counter height. After seeing the fantastic work that Ideal Kitchen and Bath did on a friend's kitchen re-model, I contacted Ideal for a bid and eventually decided to go with them for the project. Danny did a great job managing every detail of the project, and their carpenter did an absolutely fantastic job with the cabinet work. Danny ran all around town finding tile to match the slate that was already down in my kitchen, and they were also able to find a great match for my granite counter tops. The completed job looks exactly the way I had envisioned it; Ideal Kitchen and Bath did a great job every step of the way.

After almost a year of deliberating on a kitchen remodel we decided to take the leap and go with…read moreIdeal Kitchen and Bath. We wanted to make the right decision for our family because we have two young kids and our complete remodel would have been disruptive to regular schedules. The whole process was seamless and we couldn't be happier with the results. The whole team was extremely professional and prompt in resolution. I cannot wait to work with them again.

As an interior designer for over 50 years, I've used many companies. For the last 15 years I use…read moreRock Solid exclusively! Hugo and his entire staff are knowledgeable in every aspect of the design process, the prices are incredibly reasonable and the turn around speed is incredible! The inventory is huge and diverse, which I require as a designer. Anyone who doesn't give this company a chance to quote is doing themselves an injustice!

We used Rock Solid for a cut out in our existing granite countertop in our Naples condo. Reason:…read morethe new electric range we bought did not fit our granite counter. The counter needed to be cut down ---the measurements had to be precise, down to exactly 1/32 of an inch! We were pessimistic that the cut could be so exact, but we had no choice. In fact, the cut was spot on, and nicely finished with a light polish. The range looks beautiful in its precisely measured cut out. Thank you, Rock Solid.

From start to finish, we were very happy with the owners of AFK and their service. Our remodel was…read morecompleted in a timely fashion. The showroom is lovely, and the products we chose were of good quality. The company is competitive in their pricing and provided us with a stunning and functional new kitchen. We would highly recommend them.

We selected AFK for a full kitchen remodel after interviewing multiple vendors, and we are pleased…read morewith the final result. The quality of the materials is excellent, and the new design has improved the appearance and functionality of our kitchen. We've received several compliments from guests and are enjoying the space more than ever.

Lowe's is a good store to shop in, it's clean with a great selection of everything from appliances,…read moreceiling fans and garden supplies. The staff knows their stuff, they always ask if you need anything and they often help with finding items. Customer service is good, if you need a return, the process is fast and easy as long as you bring a receipt. Prices are competitive and the selection is good, after all, Lowe's is a big store. If a handyman sends me there for supplies, I can always ask the guys in the store if I can't locate a #9 x 1-1/2 in deck screw. Kudos to these hard working and knowledgeable employees, if they don't know, they will look it up on their phones. Lowe's is in a good location and parking is easy. This is a low stress store to shop in, and I'll be back soon.

(2/5) Today I…read morepurchased a brand-new garbage disposal from Lowe's in North Naples for one of my customers. When I arrived at the job site and opened the box, I found old, dried food still inside the disposal. It was clearly a used item that had been returned and placed back on the shelf without being properly inspected. As a handyman, this meant I had to stop the job, pack everything back up, drive all the way to Lowe's, exchange the product, and then return to my customer's home. I lost approximately an hour of work because of a mistake that should never have happened. When I explained the situation to the service desk and asked if there was any way they could compensate me for the time I lost due to their error, one employee actually laughed and dismissed me with, "Have a nice day, sir." That response was far more disappointing than the original mistake. A manager eventually offered a 30% discount on a future purchase, which I appreciate, but it still doesn't change the fact that I lost valuable work time or that I was treated disrespectfully. Mistakes happen. Selling a returned item as new is one thing. Laughing at a customer who has been inconvenienced by your mistake is another. As someone who spends thousands of dollars each year on materials for my business, I expect better quality control and much better customer service. Going forward, I'll be taking my business elsewhere.