We moved into a new home in Naples in January. We purchased every appliance in the home from…read moreFerguson. We have had issues with literally every unit. Many issues were simple fixes. , but it took their service department multiple trips to resolve. The follow up from their sales rep to their service team is literally nonexistent. The only way we have obtained resolutions is to consistent call with our builder until they finally address the issue. Under no circumstances would we recommend Ferguson!

Not impressed with delivery and customer service at the Naples Ferguson Showroom…read more I ordered plumbing items for a master bath remodel totaling $11k from the Ferguson Showroom in Naples, FL (Goodlette location). Order took over 4 weeks to fulfill and deliver. Yet ordered 2 large medicine cabinets from Ferguson Inc. direct and received them via FedEx within 2 days. Toto toilet was on backorder 2 months so I finally cancelled that item as construction had begun and my plumber needed a toilet to install. Ferguson Naples set up delivery of 1 item and the pickup of 2 of 3 items attached to the toilet. Ferguson delivery never showed and my calls to inquire "why" were Not returned. ..meanwhile I'm chasing after a $900+ refund from Ferguson Naples Showroom. Be forwarned. Order directly from Ferguson online and ship to your home. You'll get your items much, much quicker and easily tracked!

We thought paying a premium to this locally owned store was to benefit the local community but when…read moreour parts to the $6000 bathtub we purchased began to fail, they were quick to send us to the manufacturer rather than assist us. We were thinking they may have reached out to the manufacturer for us while we were in the store but not so much. We are of the opinion that next time, we just go directly to the manufacturer and save some money since there was no benefit to us going to the store.

We went to Gorman to check out plumbing fixtures for our home renovation. Jason was extremely…read morehelpful and spent ample time with us to help us understand our options for faucets, tub/shower fixtures, etc. Sharp contrast with our experience with a large showroom in the area -- they steered us to their own brand and were very pushy. Jason was low key and highly professional. Highly recommended!

Mia and her husband are amazing! After checking out a few other places I was so happy we found…read morethem! The process was painless and Mia kept us in the loop as well as being very informative! If I ever have to redo countertops I will be going back to them without a doubt!

Mia was the design specialist that assisted me. She was very helpful and provided excellent…read moreservice. She designed a new kitchen layout for me. She gave me great ideas for cabinets and countertops. The job was completed quickly and at a fair price. I highly recommend!

The Crazy Flamingo restaurant on Marco Island, has been using Rocky & Team at Commercial glass for…read moreover 30 years. They are professional and knowledgeable of our needs. I do recommend them and will continue to. RoseK

Always friendly and professional service with great advice !!!!…read more Thoroughly recommended!!

Ann is a meticulous designer who knows her way around kitchen and bath new design and remodel…read more She recognizes the customers styles and tastes to provide precisely what they asked for and usually beyond expectations. Having been in business over 20 years in Naples is testament to her success with some clients returning now to update what she designed for them prior!

Buyer beware! The owner Ann Porter of Kitchen Studios of Naples is not who she appears to be. She…read moreclaimed she would work full time on our home renovation of our kitchen, several bathrooms and outdoor kitchen. She asked us to sign a contract and give her a large retainer. Ann said 80% would be applied to our cabinet purchase. She works another job at a day spa and when you ask to meet her or see samples or work on your project, she is either at her other job, has a headache or will text you she doesn't work weekends. We have been asking to see what materials are used for outdoor kitchens and what our choices are, so we can get a price. She will only text back cryptic messages like: "specs ?" when you call, she doesn't answer. When you ask what she means she won't tell you. We continue to ask her what she means, as she is the designer and we are open to ideas. She replies with "that offer expired" Again we have no idea what is wrong with this person and her business. She has kept our deposit and won't do any work to provide us with the outdoor kitchen cabinet choices or prices. Do not give this person your money. Very deceitful and shady.

Cabinets delivered damaged, missing cabinets, separate deliveries, delivered weeks earlier than I…read morewas told. It has taken weeks to try and get resolved, parts sent but still missing items to complete my kitchen. They design, create a cart, you pay. If something is not correct, it's your problem and they are no help getting it resolved. I'm a contractor, I purchase several hundred homes worth of cabinets every year. This is s the first time ordering from wholesale cabinets, definitely my last.

My cabinets are amazing(EUROPEAN TRUE BLACK MATTE), excellent quality, excellent hardware, the only…read morething that disappointed me is that I asked if I could buy from them some extra paint or a repair kit just in case for a future repair and they said no, but other than that Im satisfied And Nathan the designer did an amazing job designing my cabinets!!! Thick and stable cabinet boxes, good quality drawers, good quality GOLA system, cabinet feet very good quality and adjustable, if you are wondering about the quality that wont be a problem. After I finish installing my fillers I will upload some pictures, thank you wholesalecabinets

I am so very upset !!! They Charge top Dollar you are expected to get what you paid for. They are…read moresuppose to be a highly Reputable Company? Any way dealing with a " Senior Specialist" ordering a simple sink faucet for a bathroom. They took order and did not order what was specified. So upon returning it found out that the entire product was not ordered at all. now going back they insist that there is an upcharge for the faucet that they quoted on? Asking if the situation was reversed what would they expect? they all agreed with me. Seems like they made a mistake and now that I am in a bind get forced into paying for a mistake that they made. I now have to reschedule my Plumber with the install and going to be put an additional week and pay extra because they messed up? I will never expect anyone else to go thru that so buyer beware!!!!

This plumbing supply store is the best , they have a great staff , very knowledgeable and great…read morecustomer service and the prices are very reasonable.

Excellent quality and workmanship. It takes awhile to get the finished product from start to…read morefinish. They have their way of moving the process. You have a large section with unlimited colors. Our refaced cabinets are everything we could have hoped for.

Robert and his staff delivered more than they promised. We changed our Kitchen Layout, Robert made…read morenew custom cabinets,. He coordinated the teams that tour out our tile floors and replaced them along with some Sheetrock repair. They accomplished this within 3 weeks from the day they arrived at our homes until they finished. We lived in part of the house during the project and we where impressed at the quality of work done and how well they cleaned up every day. If you have a big kitchen or bathroom project and are afraid to do it Robert and Custom Cabinet Refacing of Naples is your person.