Great at doing the job, explaining, and letting you know if you do or don't need the work done…read more Helped me the other day over the phone on how to fix my issue - thanks Dan!

I could not have asked for more in terms of responsiveness and service for my two Trane heat…read morepumps. Ask for Daniel and you will not be disappointed. He knows what he is doing, and he is very reasonably priced for his services. Thanks again, Daniel forgetting my house warm again.

Mr. Valenti upgraded our AC unit, and in the process provided us with a more energy efficient heat…read morepump hybrid system that we are thrilled to have. Our heating is now comfortable - with appropriate humidity levels and real control over the two zones in our home. Mr. Valenti was patient and expansive answering our many questions during the proposal phase, providing information that enabled us to complete the upgrade and stay within our budget. The work included a redo of our zoning controls, so now each operates independently and as needed, with new thermostats that tailor system operation to our zone preferences. Mr. Valenti completed the work on schedule and with minimal disruption to our household routines. We are quite pleased with Mr. Valenti, his candor and professionalism during the proposal process, and his execution of the work. We look forward to further collaborations with Mr. Valenti for other upgrades in our home and the ongoing maintenance of our system.

Anthony is our go to person for HVAC. Long story short,…read moreour heat pump decided to retire in the middle of the 2021 winter season (out of nowhere). I left Anthony a message and he quickly responded to my call and scheduled a time to check out the unit within days. After assessing the unit, he explained that the unit is dead and provided me with a few recommendations, replace what's required or the entire unit. He was very patient with me and explains the pros and cons. At the end, I decided the right thing to do is to replace the entire HVAC unit since the original unit is more than 13 years old. He helped replace my thermostat with Nest and even found a vent that was not connected and fixed it! Anthony is very thorough, professional and made the entire process very easy and not stressful! Price is very reasonable!

"The two person crew who came to our were efficient and very professional. They didn't mind my…read morepresence or all my questions. We had a small space so a door had to be temporarily taken off its hinges. It was overall a pleasant experience from booking the appointment to completion. I would recommend them to anyone else. They live up to their name as their pricing was also very fair as well."

Amazing experience every time I need their service, they arrive on time and take care of whatever…read moreissue we have or if we are upgrading. Reasonably priced reliable service. I will always call them for any pluming needs we have

Our serviceman was excellent. He communicated his estimated arrival, was very personable. Completed…read morethe project in a timely manner; left the kitchen looking better than when he arrived. Not only would I highly recommend Chris, I will absolutely request him for any future plumbing issues I have at my home.

I have a GeoSpring Hybrid water heater. The fault code told me I needed a new lower heater element,…read moreGE sent me the part for free. I called Botticelli. They needed to do a diagnostic to determine that I needed a new lower heater element then they replaced it. Total bill from Botticelli: diagnostic: $69 replacement procedure: $212 total: $281 He was there for an hour.

Great job done by Tyler replacing the HVAC in the house and installing new system int he attic…read more Hiring them second time in 10 years and they keep the high standards and great pricing. Thank you guys!

Tyler Air Conditioning of Stratford is the best company for your job. My family is forever grateful…read moreto them and their generosity. Everyone member working there is caring and generous. This year, my wife and I were blessed with twins. This also means our expenses caring for a little own are multiplied. While facing a financial hardship, our furnace started leaking dangerous levels of carbon monoxide and we needed a replacement. We couldn't afford the cost of a new own and care for our babies equally. With temperatures on the decline, it was imperative that we replaced it as soon as possible. When Tyler Air Conditioning heard our story, they offered to help. During an extremely difficult and stressful time, they offered to donate their time to help offset the cost of a new furnace. Within a few weeks, a new boiler was installed. We now have heat at night, our babies are thriving, and we are living with less stress. The entire staff on board truly amazing people. They were all willing to help a local family in need and I will always support them. I want to especially thank Donny, Vinny, Fred, and Jennifer for going above and beyond. They are extremely responsive, hardworking and so fantastic job. I highly recommend them to you all and couldn't have asked for a better group of people to help us.

I hired them to install my hvac system for my restaurant. From the beginning I got horrible…read moreservice,not responding the calls or messages nor having answer for my questions on time. However I decided to use them they gave me reasonable quote and told me it will take about 2 weeks to get permits etc. They wanted to have the complete job with materials and labor, I didn't want to have materials from them bc was expensive and need to pay 50% down. I decided to order materials from ecomfort with lower price and installment agreement, it was easy to pay for me. Michael (owner) came to my business checked everything, measured etc.and told me what he needs as material. I asked him to confirm what exactly I need to order,3 indoor units 1 outdoor condenser 1 heater pan, 1 condenser pump,3×50ft total 150ft line sets and clear hose. I checked with him the capacity of the units and the rest of the equipment I need to order. He checked the list and told me order everything in the list i sent him by text message. After him and his staff finished the installation I saw the condenser pump in the box unused! I asked him that you want me to order this pump but you didn't use it! He goes ah I thought we will need it but not any more, I got angry and said ok take it back then you use it and I'll deduct from your balance. He took it with him and left. Later I was checking the materials and I saw he didn't use at least 60% of the line sets he made me order it! I put everything into box and put in basement. When he came to ask me to pay the balance I told him you told me to order 150ft of line sets and you didn't use easy 100ft of it!!! I paid nearly $700 for 150ft of line sets. I told him I will deduct $500 from his balance with returned condenser pump (paid $120) then I can give his check. He said no it's not my responsibility you bought the materials I just installed it. If you want you can sell it on ebay he told me. I said I have whole text messages saved in my phone that you told me to order all this materials I didn't order myself! As a contractor you came to my business you inspected you measured it and you told me exactly what I have to order then I ordered whatever you told me. He ignored and said no I won't take it back and left my restaurant! A week later he emailed me that saying he won't take the material back that's not his problem or responsibility, he needs his money by end of the week otherwise he said I will place lien on building and go to court. Plus he prepared wrong paperwork for permit, after a month building department respond that they need to fill out correct paperwork, imagine I lost just 1 month bc of their mistake to fill out wrong paper work. Another issue happened at last when I have my building inspection which was inspector came for inspection and found out they completed the job but didn't get the permit yet so they finished the job without permit! I was suffering to open my business asap I lost a week because of their irresponsible work ethic. Finally they got all paper work done and I passed the inspection. As I mentioned I had a lot of issues with this company called MFB MECHANICAL and absolutely advise people stay away from them if you don't want trouble!

Excellent service on my central air conditioning during a heat wave. Others could only tell me it…read morewas broken and a costly replacement needed. He came with diagnostic equipment, replaced a part, cleaned and tested the system and after 3 sweltering days during which we pondered spending many thousands to replace our system (the only option according to the other company) we are now comfortable and the price was extremely reasonable. Cannot recommend highly enough! We should have called him first!!

Climate shield recently serviced our ac unit. On a positive note, they did fix the problem…read more However, they quoted one price and then doubled it after the technician saw our house and neighborhood. They also charged $100+ after adding $15 worth of refrigerant. All in all, the tech was here for a few hours and handed us a $500 bill to change the air filter, clean the coil and top off the refrigerant. We paid it but won't ever hire them again.

Loved that they showed up with a mask and booties. Showed us that they were really dedicated to…read moresafety. They were timely with my service request and honored the time they said they would arrive. The technician was a professional and took the time to fix our thermostat. The bill was definitely reasonable. Will definitely call again!!

Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

.As a member for many years, I found recent service unacceptable and overpriced. For the second…read moreyear, I lost A/C during dangerous heat AFTER Artic Mechanical service adding refrigerant. This year I lost A/C after paying Arctic Mechanical to inspect and replenish proper refrigerant levels. Two weeks after Arctic Mechanical service, I lost A/C during dangerous heat. Failing to detect leakage BEFORE adding refrigerant is the service problem. Arctic solution is to now install a new A/C, after spending over $3,000 dollars on Arctic Mechanical service. In past, Artic quoted me a heat/hot water unit, and after accepting the quote installed a different brand. No explanation for this bait - and- switch maneuver. No longer quality service, little value, but unreliable response to emergency. Buyer beware.