I brought my 2021 Toyota RAV4 to Dixon Auto Body 04/04to get an estimate on a nasty scrape and…read morescuff marks on my tailgate. I had backed out of my garage and had the tailgate up and the moulding in the garage raked the surfacesurface of my SUV. AA very helpful Gentleman came out to my vehicle, looked at the area, after I told him my take of woe, and said " wait just a minute, I think I have something They will fix this". He returned a few minutes later with a cloth and a bottle of some grayish liquid. Before my eyes ,just like a Miracle ,he began to run on and polish the bad scrape 2 inches long and 6 in scratch right off !! No Body work required !!! I asked to go inside and settle the forthwith him and he said there was no charge !! He even refused to let me give him any cash for his Lunch at least !! Honest to GOD ,there ARE ANGELS among us and he was one for me today !! REMEMBER THIS BUSINESS...DIXON AUTO BODY CLINIC IN ROUTE 2 IN DIXON ILLINOIS !! CH. McKenzie Oregon Illinois

From the owner: Full-service auto body collision and refinishing facility and 24-hour towing service.read more

Today I went to visit a friend for the first time at Dixon Correctional facility. When I left the…read morefour hour visit, a fan under the hood of my car was still running and my battery was dead as a doornail. I have jumper cables, but a prison parking lot didn't feel like the kind of place you wander around asking strangers for help. I called AAA but they couldn't find any tow trucks within a 90 mile radius. So I called you guys because your website mentioned roadside assistance. The lovely woman who answered the phone said there was no one available. I asked if she could recommend another tow company and explained (somewhat panicked) that I'm from Chicago and I have no idea where I am or what I'm going to do. She put me on hold and then came back to say she's got a guy but it'll be about 20 minutes. I told her I'd already been waiting an hour so 20 minutes sounded like a dream. Sure enough, 20 minutes later a nice man in a red truck pulled up and jumped my car in one try. I called to pay, thanked everyone profusely, and was on my way! I couldn't believe the kindness of your team in figuring out a way to get me home.

STAY AWAY!!! I took my Hyundai Sonata to Slim n Hanks in Dixon for hail damage repair. I dropped…read morethe car off July 31st, 2025 before close for the August 1st at 7:30am. When I dropped the vehicle off, I was told that service typically takes 4-5 days. I figured this would be a little bit longer since I knew a supplement would be needed to the original service estimate done by my insurance company. I called on 8/8 at 4:03pm and left a voicemail. I asked for the status of my vehicle and left a phone number for call back. I did not receive a return phone call. I called again on 8/12 at 12:49pm and was able to talk to someone. I was told that the supplement was approved, and that the car should be ready soon. I was told that they would call me back and let me know when I could expect my car to be finished. I did not receive a return phone call with a more precise timeframe. I called again on 8/19 at 2:24pm, I was told that the finishing touches were being done and that it would be ready in 1-2 days. On 8/22, I stopped in since I hadn't heard anything, and it was over the 2 days I was told. The lady at the desk called in back and asked for the status. Now I was told that it would be ready on Wednesday, 8/27. I asked the front desk lady what the holdup has been with this because initially I was told 4-5 days. She said that the supplement held it up. I said that was approved two weeks ago. She responded that it wasn't approved on their end, to which I replied, you guys told me it was approved on 8/12. Then she said that the hood/trunk was the issue and implied that it was on the supplement. I told her that was on the initial quote so that shouldn't be the hold up. Then the reason became that it's the PDR guys. At this point, I left since I knew I wasn't getting a straight answer from her. I reached out to the owner to let him know what was going on. He assured that my vehicle would be ready on 8/27. I was able to pick up my vehicle on 8/27, however it was not finished. When I picked it up "Sonata" was not placed on the trunk, there were dents in the chrome trim, and a dent in the driver's side door. Slim n Hanks had to turn in a secondary supplement because the dents in the trim were not originally quoted in their supplement. This secondary supplement would have totaled my car with my insurance company, if the original supplement had not been almost completed. I was then told that one part was on backorder. I checked in frequently to see when the part would be in. I was told I could call the service department and try to hurry them up. I was told that the part finally came in once I said let's go ahead and get the other parts installed. I was then told to take my vehicle in on 11/11 to have everything finished. When I dropped my vehicle off, the person at the desk did not have me scheduled for the day and didn't know why I was there. After letting them know that I was speaking with the owner and he told me to bring it in for the trim, dent in door, and to have the Sonata placed on the trunk. He said okay we will get it done today. I went to pick it up, "Sonata" wasn't on the trunk, the dent was still in the driver's door, and a trim piece still needed fixed due to coming in damaged. I then took my car back 11/25, to get everything finished. When I picked it up, there were still dents on one of the trim pieces and the dent in the door. I was told that the dent in the door was from the ordinally stamping of the vehicle, however another body shop said it was from the hail and fixed it along with the last trim piece. They had my vehicle for 21 working days, after being told 4-5 days, and still couldn't complete the job.

Do not call that company for tow service, one trucker came through Sterling, Illinois, on November…read more19, 2024, the truck driver was charged $27,000 to have the truck towed one mile to the repair shop, now his truck is being withheld until he pays the extortion.

I called crying after my car made a horrible sound on the road and it wasn't drivable. Located me…read morequickly and were very kind and efficient. Very quick process. Amazing place. I appreciate them a lot.

these are our regular tow guys. affordable and amazing customer service. we really appreciate this…read morecompany and its employees.

I had body work done here and they did an excellent job. But then had car trouble called the…read moreSterling location and never received a call. Called the dixon tow truck and he told me to call police and have the sterling driver dispatched as he would not answer or do a tow unless the police called it in. The sterling driver had the police call back and tell me that they did not tow to residences. As he drove past me with a car on the flat bed. As I was on a main road. Then he never. drove back by. He went out and around on am alternate route to not go by me As instructed but the dixon location i called him back and at 11pm said he would be on the way. I waited till 1 am texted the driver and was then told he had a tow on interstate for an arrest. He then told me that they would get it in the morning they started working at 7. Even though it clearly states on their trucks they are a 24 hour tow service. Finally they towed it at 8:30 the next morning. Even though I had stated the back end of car was in the road way. When I spoke to an employee please have the owner call me and here we are a week later and have heard nothing from anyone. For body work you will find no one better. But save your time and call someone else for a tow because they clearly don't care. As i have worked with the public for 37 years in a management role and would never blow off a customer like this. The sad part is the father made the business what it is and would have mever handled it like this.

never return calls ive been stranded for hours and ive called numerous times and no still no call…read moreback.

doug is great! He came and jumped my car due to cold weather this past weekend. Was on christmas…read moreEve. He offered to bring a new battery to me if needed. The battery was reading okay so he did not charge at the time. He offered me to come to his shop to make sure the battery/alternator is in great shape. I travel alot for work so he didnt want me to get stranded. Definitely reccomend if you're in the Oregon IL area.

I would highly recommend Orzech Auto Truck and Tow if you want good, honest repairs to your…read morevehicle. He has helped me out on several occasions. He's always been fair in his pricing. All of us should support our small-town businesses. His shops is open five and a half days a week. Plus, towing 24/7. One of the hardest working guys I know. Give him a call if you want good, honest work.

My Husband & I both recommend Orzech Auto Truck & Car Towing. The Owner Ethan Orzech is a Great…read moreMechanic. He is Honest, does Quality Work, has Fair Pricing, for his excellent work.