Unethical upselling practices! I scheduled them for furnace…read moreand plumbing to fix a pipe that busted and leaked when our furnace failed. We recently closed on our home and haven't even moved in yet. When two workers came for the furnace and found water, they cancelled themselves AND THE PLUMBER, refusing to help pump out the water unless I signed a contract for $7-14K in repairs right then. They wasted valuable time knowing that an upcoming severe freeze warning could cause further damage to my home. I immediately scheduled on line to have them come and pump out the water and there was same day availability. They cancelled my service call because I hadn't signed the contract, which they never even sent out. They were greedily trying to upsell me when I was under pressure and cost me valuable time. That's unethical and it made them lose my business.

Called on Sunday regarding my furnace going out and Magda came within an hour. very professional…read morequick service .

Issacs helped me out the same day. Left a msg, Got a call back. Knock on the door faster than I…read moreexpected. Serviceman recharged and cleaned the A/C condenser and cleared a clog in the water supply for whole house humidifier. The price seemed fair enough to me. Probably get it back in lower utility bills in a year or two.

Our furnace stopped working this morning. A friend recommended Isaacs Refrigeration. I gave them a…read morecall and they were able to squeeze me in. Matt was able to figure out what was wrong and had my furnace going in no time. I couldn't be happier!

Great family owned business. Honest and Fair. Very happy with service work and new install of…read morefurnace and air.

Was contacted by plumber before they left their shop. Thirty minute drive out, at house for an…read morehour, then thirty minute drive back. I was charged three hours and then tried to be charged one hour for a leak on a call back. $100 dollars in parts. $500 in labor. Will not be fooled again.

Just wow. I have been putting off replacing my AC unit outside the house. NEEDS DONE. I am so…read moresick of begging contractors for help/ bids/ responsible communication. I would rather take a beating from 25, 10 year olds, than try to get a home improvement job done. Found Eads on Yelp. Called. Ron answered, we scheduled a consult to investigate my need. Ron showed up right on time. Walked me through a couple of options, answered my questions and the job was DONE and paid for in less than 24 hours. Price was very reasonable. I can't remember a job that completed and left me feeling treated as fairly as I was by Eads, on this job. I will never call a different company for HVAC work. THANK YOU EADS!

I have used this company twice now and am extremely pleased with the service and prices they…read morecharged. They fixed my furnace and disconnected a gas line in my basement. Wonderful kind and fairly priced company. Thank you Eades.

I hired Aire Serve Springfield, IL to furnish and install an AC condenser, coil, and fabricated box…read morefor my 950 sq. ft. mobile home. After the installation I noticed the exterior disconnect was installed behind the condenser, the line set not supported from condenser to interior unit, drain line not present, floor penetration not properly sealed, no permit. I spoke with Joe and Jill and they explained they would send the technician out to correct the deficiencies. Jill squared away the permit. The technician came out to relocate the disconnect, install two support straps for the line set, sealed the floor penetration for the line set, and a surprise pvc drainage line installed for condensation. The city of Springfield, IL inspector came out and noticed the condenser was not level and the code required safety caps were not installed on the refrigerant connectors. Apparently, code required for theft purposes. Aire Serve was very responsive with scheduling the technician back for eliminating the code violations. My suggestion to Aire Serve is to educate/retrain technicians on industry codes. Three stars for a basic installation to take three trips for code compliance and for the technicians parting words "Try to have a good day."

I called about a repair on my furnace. We had a poor installation, and the inspector asked for…read moresome repairs. I was told by Air Serv that no one could pull a permit for an existing furnace, and that I would have to replace the entire furnace and air conditioner system. I told them that the inspector specifically asked me to have licensed HVAC guy pull a permit to have it repaired - it was mostly an issue of placement - and they tried, again, to sell me on a whole new system. They were polite about it, and if you want a whole new system, maybe they're great. But repair was not something they were interested in.

Our air conditioner wasn't putting out enough cold air to turn thermostat off. I called Bob Bergen…read moreto ask a few routine questions such as: How much was a service call?, When could he come out?, and Was there anything I could try to maybe fix myself or help me help him diagnose my trouble? He gave me a couple suggestions to try. He was dead on with his suggestions. I called him back told him what I discovered and we scheduled Bob to come out the next day in between 10 am and noon. He showed up at 9am and was out of here by 10 am. He charged me exactly what he said the price was probably going to be if that was the only problem. I am very satisfied with Bob Bergen/ his team and would recommend him to anyone. He will always receive my business.

Unfortunately on a January Saturday with a foot of falling snow, my furnace went out. Bob and I…read morewere both snowed in, but he talked me through ways to keep my house warm. He came Sunday to inspect the damage. Unfortunately as I had feared due to the smoke coming out of my outside vent, the entire furnace needed replaced. Bob showed me exactly what was wrong with a video scope inside the furnace and told me how much the replacement would cost. He also offered me space heaters, but fortunately I already had two and a gas fireplace. On Tuesday, his employee James came and replaced the furnace and I was relieved to have heat again. They were both very courteous and helpful and I would definitely use them again. I had also used Bob several years ago to replace an air conditioner.

Everything was great on time and quick technician was knowledgeable and helpful. Reasonably cost…read morefor service

They sign me in of a membership and did not explain anything about it. Now that I tried to…read morecanceled, they are saying that it is a 6 months period before I can cancelled. super dishonest people. I will never make business with them again.

Honest businessman! Didn't try to say there was an issue to just make money. And I have had…read morecontractors to our house who have. Would not hesitate to contact or refer.

From the owner: 24 Hour service. New system installation…read more High efficiency furnaces and boilers

We'd had an ongoing issue at a rental property that 8 plumbers had been in and out trying (and…read morefailing) to figure out. Zach Wood and Wade got to the bottom of it and got it fixed. We're had consistently good experiences with them and highly recommend them!

From the owner: Midstate Mechanical is a heating, air conditioning and plumbing contractor in Springfield, IL…read more Owner, Mike Wood has over 50 years experience in the business. Midstate Mechanical services Springfield and the surrounding communities. We provide sales, service, and installation on all makes and models. We perform the following services: Furnace Repair, Replacement & Sales, Boiler Repair, Replacement & Sales, A/C Service, Replacement & Sales, Plumbing repairs & maintenance. We work with both residential and commercial customers and are happy to serve your family and business! We are fully insured and accepted Visa and MasterCard. For a free estimate on new systems, call us today!