We had a blowout on the very busy and narrow shoulder on Alligator Alley in our RV…read more We rolled the dice and called Charlie's emergency tire company. An amazing young man called us right back and figured out our situation. He came as quickly as he could which was not easy as there are very few turn arounds on AA. With the help of the Road Ranger ( who was also incredibly helpful), he took the tire off, switched tires for us to safety drive to the tire shop where he finished the job. I can't say enough about Charles, his expertise, friendly and helpful attitude, he turned a bad day into a palpable one. Thank you Charles for everything!!

Charlie was prompt and courteous. Most importantly did exactly what he said he would for the price…read morequoted. Namely plug a tire. Definitely recommend.

From the first time to speaking with Art & Family felt a comfort of working with a good family…read moreBusiness. Quality and Care! Communication was spot on! Felt like i was in good hands from the beginning to the end :) Happy to have my car back & running like it should be. Thank you Art & Family!

No matter what insane situation I find myself in, Art is always there to save me. Whether he's…read moresqueezing me in for a last second appointment, working late into the night to get my vehicle back to me on time, or letting me stop by when I call him day of, hes always available. He has never once overcharged me, and always gone the extra mile. I will undoubtedly always come back to his shop.

Called several places to get my car towed. They had the best price, arrived quickly! The guy was so…read morenice, and my car was in a tricky spot. Very professional. Also the lady on the phone was nice for the initial quote

First, in all fairness, the operator of the truck was excellent. Went above and beyond to place my…read moremotorcycle where it was convenient for me. They were asked by police at the scene to tow to my house which was a 1/2 mile away. After my hospital stay, I found the vehicle not at my house. They had towed it some 15 miles away. When I asked why they did not do as requested, the answer was that there would have been no one home to pay them, when , in fact , my friend was there waiting. This eventually resulted in a $500 plus bill for towing both ways and storage which could have been avoided. Crooks!!!

Docket full for the day. They could not help me. The Dispatch was direct, but must have had…read moreanother call.

Requested vehicle towed from Jeep dealership to AutoWorks. Very polite and excellent communication!read more

Absolutely terrible!! I called and was told 30 mins after 40 minutes I called and was told…read moresomeone was heading my way and would contact me , after 60 minutes I called again , finally got a call after 70 minutes of waiting, I called someone else, they were there in 15 minutes , I called to cancel and no one picked up the call

My car would not start and the shifter would not rely. Tony was great. Very knowledgeable,…read moreexceptionally nice and a very hard worker

We have been utilizing both locations for years. Very highly recommended for the front desk girls…read morepoliteness and efficiency and Jim's service in fixing our daughter's car. He was extremely helpful and explained in detail what we needed to know. 5 stars for sure.

My college age son took my car (Mercedes) in. I was charged $2800 for brakes. (My son approved the…read morecost, not knowing that it was a ridiculous amount of money). The reason I went to Windermere instead of the dealer is because Windermere came highly recommended, turns out they charged double what another retailer would've charged and even more than the Mercedes dealer would've charged. My boyfriend tried to talk with them, asked how they could've charged so much. They said my college age son approved the cost and they had to get parts from Europe, tariff, etc., etc. I believe my son and I were taken advantage of. I don't recommend this business.

i was charged $40.00 storage for the day they towed my car onto their lot, and $40.00 for the next…read moreday when I moved vehicle out of their lot. initial day when $430 was charged for the 22mile tow is not day 1. the next EARLY morning I had my car brought to my home and they again charged me $40.00. my car was on their propertyfor 26 hours. That is not 2 days. Then I was charged $40.00 because I paid with my credit card. They charged me $131.94 for an "adai/lien fee (w e TF THAT IS) My total bill was $740.18. These $ grubbers are hideous. Do not think of using their service unless you are looking to get ripped TF off.

Horrible people..did not notify me when accident occurred..racked up charges..limited…read moreconversation..would NEVER use them..dirty establishment..everyone sitting..looking to screw the next person over.

Horrible experience, owner Alberto Cabrera is committing 3rd degree felony and several misdemeanors…read moreaccording to Florida Statute Chapter 715 Title XL. 1. Towed a vehicle without appropriate signage on property. 2. After finally getting their information from the property management it was impossible to get a hold of them for 3 days. No voice mail, text messages not returned, no call back, nothing. According to FL law they need to answer calls 24 hours 7 days a week and provide the vehicle back within 1 hour of customer request. 3. No notification of Police Department within 30 min. Long story short, they charged me $323 for not being able to recover my vehicle for 3 days, as they do not answer their number. I have filed with the BBB and am also filing a lawsuit for predatory towing practices with Morgan & Morgan. I attempted to be reasonable with the owner and offered to pay for the towing, just wanted a discount on the storage fees as it was not my fault that they wouldn't follow the law and allow me to pickup my vehicle within 1 hour of request. He was extremely rude and told me to get lost and it wasn't his problem. I had a printout of Florida Chapter 715 underlined all 3 ways his company was breaking the law, he told me that wasn't true and refused to even look at the document. No problem, I have all the time in the world and plan on spending reasonable amount of money to ensure that his company doesn't scam anyone else. See you in court, Ablerto...

Service was excellent. Needed a 23 mile tow. The driver was personable and extremely helpful. Will…read moredefinately recommend their service.

Before anything we are all human beings, regardless of any situation speaking to someone as if they…read moreas less than a person is unacceptable. This company exhibits qualities of an untrustworthy politician. What is the name you give people when you take their property without consent? When is it legal to damage property during the process of a tow? Dixons towing or Victory towing? Are your proper documents and certifications up to date? Do your drivers have cameras in their trucks? How do you answer calls on the weekend but are not open? Are you a repair shop or a towing company ?

Had a medical emergency and the car was parked on the side of the road for 15 min so we could drive…read moresomeone home and come back to pick up the car. Refused to forgive the $215 bill for a MEDICAL EMERGENCY.