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    Sportsman's Finest - Slide failure to battery

    Sportsman's Finest

    3.9(81 reviews)
    7.7 mi
    $$

    Whike I haven't spent thousands of dollars here, I had been satisfied with my purchases until…read morerecently. Under their recommendation, I purchased a suppressor, good quality red dot, and red dot mount for a PCC. When I was finally able to get the suppressor attached, the mount that I bought under the recommendation did not co-witness with the iron sites. When I tried to return/exchange for something else, I was told that it was past their 30 day return policy. I asked if they could simply allow me to exchange it for other merchandise, but again stuck to their policy. Needless to say, I am very disappointed. I had to wait more than 30 days for the adapters to mount the suppressor on the PCC, but I never went back and told them to cancel that order so I could purchase somewhere else. I was very patient and respectful with them while I waited. While I am not a huge customer, I will no longer be a customer.

    I've been a long-time customer of Sportsman's Finest and have spent well over $6,000 here over the…read moreyears, but this recent experience was extremely disappointing. My friend purchased approximately $800 worth of hunting gear on November 21st that ended up not being used. The items were completely unworn and still had all tags attached. We attempted to return the items before he had to fly out, but the store is closed on Sundays. Due to the holidays and both of us being from out of town, we were unable to return the items until December 26th. At that point, we were told the return was refused because it was outside of their 30-day return policy. What's frustrating is that the policy does not reasonably account for store closures and holidays. This was not an abused return--everything was new and unused. When I called back to calmly explain the situation and ask if there was any flexibility, I was laughed at and told I was wrong. That response was unprofessional and upsetting. I expected better customer service from a company I've supported for years. Policies are one thing, but how customers are treated matters just as much. Unfortunately, this experience has made me reconsider shopping here in the future.

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    Capitol Saddlery

    Capitol Saddlery

    4.3(8 reviews)
    19.2 mi

    UPDATE: This location is now closed. I think they've moved north somewhere like Research blvd…read more Walking into this store, I felt seriously silly for bringing in four pairs of heels to fix (where the nail starts poking out of the bottom of the heel). It is one of those rough-and-tumble serious cowboy-gear-fixing shops, and here I saunter in with some cutesy narrow high heels. Nonetheless, they got the job done right quick, in a matter of two days. Original cost for heel repair is $12.50 but because I had brought in 4 pairs, he discounted it to $10 a pair. I've heard of other shoe repair shops that charge less, but I figured the cost of driving to Round Rock to save $2/pair wasn't worth it. All in all, good quick job, decent prices, pretty helpful service. It does in a pinch, but like I said my job request was rather simple & straightforward.

    I had taken my briefcase to a shoe repair shop to have a patch put over a business logo and to be…read moreembossed with my initials. After almost 2 months I got my briefcase back with the ugliest leather patch imagineable on it and they said they couldn't emboss it because their tools were too old. I took the briefcase to Capitol Saddlery and the incredibly helpful gentleman quickly embossed the patch while I waited and did a perfect job. After looking at it for a while when I got home, I decided the patch is just too ugly and is ruining my nice briefcase so I ripped off the hideous patch and I plan to return to Capitol Saddlery next week to have them cover up the shoe shop's horrible work. Incredibly friendly and helpful staff!

    DLS Feed - livestocksupply - Updated May 2026

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