My Air conditioning went out on a Saturday night, we were all so hot by the morning and I had to…read moretry to call someone out to fix it on a Sunday. I called 3 different places, the only one who answered was Mike from Kona Air Conditioning. He was so professional and friendly, he knew it was around 83 degrees and humid, and he said he would be out within the hour!! On a Sunday! I cannot tell you in words how much I appreciated that he came out so soon, And he fixed it within the hour!! :) There are not many businesses like you in this world today! Thank you, thank you, thank you!

Simply an amazing company. Katie, who runs the front end of the company, is incredibly friendly and…read moreFAST. Like OMG. Given how short-handed everyone is these days: How in the world was she and Desmond able to get their crew over here so soon to do our project (replace a dead mini split with a 3-pronged system). But they did it. And they came in, right on time as promised, and did all the work as explained, left our home absolutely SPOTLESS (I mean, really, it was cleaner than it was before!), and then left us with a brand-spanking new air-conditioner system in our home. It was all in one day (again, as promised). So many people show up late, or leave half-way through a project and return days later, to finish without so much as an excuse. Not these guys. They were rock solid, reliable, dependable, responsible. And the icing on the cake: They gave us the best bid on the job. Loved these guys. Absolutely not one negative thing to say about them.

Installment was perfect. It operates beautifully. For a resident of Hamburger Hill it is a…read moregod-send! Thank you so much!

Aloha Air installed a new mini-split unit in my vacation rental 18 months ago. As of last month the…read moreunit has been acting up and wouldn't stay on. Aloha Air came out on a service call and it worked fine for a few weeks but is now again not staying on. When I called today, Margo (wife of the owner) was extremely rude and confrontational. She stated that I must have not maintained the unit, which is further from the truth as maintenance has been performed every 6 months. She told me to find a new AC company and HUNG UP the phone on me. Unbelievable. I'm speechless. Beware... Aloha Air will turn their backs on you.

Just called this company to ask if they work in Hilo. The women who answered the phone was very…read morerude & condescending. I have worked as a manager for the resort, spa & movie industries... so, I know a little about customer service & public relations. This lady answering the phone is the first contact for many potential customers & if this is her normal behavior, then I find her wanting & very unprofessional. It makes me wonder how the rest of the company functions. Personally, if she was my employee, I would have disciplined her for her disrespectful attitude & put her through customer service training. Good luck.

My experience was totally 5 Star ...after researching and contacting several local air conditioning…read morecompanies in the area Kona Industries Inc. was my choice . Tiffany who answered my call was extremely patient , informative and courteous . I purchased a new home on the Big Island , cooled by natural breezes there are days when you went out and closed your windows or those windless days in the summer when your comfort needed air con. I met with `Tony and his recommendation to purchase a split system was perfect for our needs for efficency and aesthetics. He and his crew installed the units in hours, great job. It's been a year now and we are still very happy with the decision we've made.

Starting with getting an estimate to execution of project, the entire process was professional, and…read moredone with "aloha." Estimator Bryan was very detailed in designing the project details, and accurate in the time / materials required. The delivering team of Brent / James executed the project with professionalism. They completed the entire project without any issues, and cleaned up the work area satisfactorily. I'm definitely using Big Island Electric for future projects, as well as, recommending them to neighbors, family, and friends!

After losing power to the water heater and no hot water over the weekend, my landlord called…read moreseveral companies first thing this morning to find an electrician. Big Island Electric came through!! Brent was very nice, friendly, professional, and efficient! He called to let me know when he'd be by and updated me with time status. Thank you SO much Brent and Big Island Electric for restoring my hot water!!! So thankful!

I've been using Tropical AC to service the central AC in my Mauna Lani condo for 7 years. The…read moreservice technicians, Alex, Andre and Vlad, have always been professional and friendly. If there are any issues that might pose problems in the future, they point them out. They always arrive on time. I even had them do a small repair that another company failed to do on an install and they did the project correctly at a fair price.

We have had a completely different experience with Tropical Air Conditioning. We have contracted…read morewith them to service our A/C over 2 years ago. They have always been on time, courteous, helpful and competent. Most recently, we contracted with them to install a new Daikin Air Conditioning system and they were very easy to work with and expert in their installation. Our installer was Vlad and he was a pleasure to work with and really knew his stuff. The Whole staff over there is wonderful.

Called No Sweat AC based on reviews. My split AC wasnt working properly. Mike showed up and had to…read morecontact Daikin based on the issue. I was leaving town and have someone house sitting so getting it repaired for them was important. No Sweat made it happen, got back to me, replaced the part under Daikin warranty. Everything works great. Clean, efficient, and professional.

Very good service my to go air conditioning repair business Always get the job done with aloharead more

The internet and electrical outlets stopped working at our home after the recent storm and power…read moreoutage. I called VP Electric to rescue us, and they did not disappoint. Service Technicians, Allen and Garrett, arrived at our home on time, and immediately honed in on what was causing the electrical outlet problem inside our home. Allen found 2 electric outlets on our lanai that were completely corroded due to the recent storm. Upon cleaning out and completely replacing the corroded outlets, the power to the previously non- functioning outlets inside our home became fully restored. Allen and Garrett then installed outlet covers to protect the outlets on our lanai from the same corrosion problem happening again in the future. Last but not least, Allen addressed our downed internet service. He installed a new router we provided him, and got our internet service back up and running. Yay! Allen and Garrett proved to be experienced electrical pros, and delivered friendly, expert service. In summary, I look forward to patronizing VP Electric for our future electrical contractor needs.

We called around 4 electricians and handymen on the Big Island, and VP Electric was the only…read morecompany who wad able to reach my 20ft bolted ceiling to replace an old ceiling fan with a new one. Also they provided me with a comprehensive estimate upfront, scheduled a time & date right then. They are experienced, and I can tell that they've done this many times. Very skilled, thorough, confident and efficient. Careful with our walls, floors and furniture with a huge, 250lb 16ft step ladder and they did an amazing job replacing a very high ceiling fan. I was glad to have VP Electric handle this difficult job. I also really appreciate them showing up on the promised day and right on time. VP is a company that you can trust!

Hawaiian Solar & Plumbing are absolute professionals from the Office personnel to the Inspection…read morewhich possibly saved us from a fire due to a damaged electrical component. He also found that the old unit was leaking water damaging the garage ceiling. The installation team were excellent, showed up early and got the new system installed and operating even working in the rain. Fantastic folks! This all started with the professionals in the office who know their jobs and how to professionally work with their clients. I highly value this Company and the products that they sell. You cannot go wrong with Hawaiian Solar.

New water heater system work was professionally done and the office staff was easy to work with by…read morekeeping in touch especially during this hurricane season. The 3 day job was done in 2 days!