Wayne did a great job inspecting the chimneys in the antique home we're looking at and explaining…read morewhat was going on with them.

Perfect experience! They booked us super fast, came when they said they would and fixed a gas fire…read moreplace that another company said would have to be replaced-- they saved us thousands of dollars!

Mark and Rich know chimney and do the work themselves. They are highly professional and their price…read moreis unbeatable. My chimney needed a cap and to be repointed. I chose to have it rebuilt. They arrived on time. Very easy to communicate with. Finish the work in 4 hours.

Richard was amazing! He is clearly very knowledgeable but since he's a smaller operation he's…read morereally accessible. There's no BS with him, he's a straight shooter with a kind attitude. We had received a quote from another company for $6,000-$9,000 for a new flue and cap. Richard took a look and said we didn't really need a new flue, just some patching. Thanks to Richard's expertise, honesty, and swift work, we were able to get our fireplace up and running for less than $1,500. He completely some work for one of our neighbors as well which further confirmed our choice to work with him. Highly recommend Richard for your chimney and fireplace needs!

We hired them for an inspection. They gave us an estimate for $6,000-$9,000 for a new flue and…read morechimney cap, saying our flue was too cracked and damaged to use as per images from the scope camera. We got a second opinion and the other company stated our flue looked fine, we got some minor cracks patched and a new cap for under $1,500. It seems like Best Chimney Services may have just zoomed in on small cracks to make it seem like a worse problem. The only useful thing they did was give us a recommendation for where to get help with our gas fireplace. Wouldn't come back here for any chimney service.

I have been using Best Chimney for over 20 years and would not go with any other company. The…read morecustomer service, professionalism, talented staff, quality of work, in addition to the positive attitude and value for the services provided, is second to none in the Boston area. I have been very fortunate to have worked with Rich since 2003 and so happy to hear his voice every time I call with a service question or to schedule a service call. More recently I have had the extreme pleasure of having Mason be the lead on installing a stainless steel chimney liner for me and conduct a fire test for work recently completed. Even though there was a challenge with the size of the liner, due to my chimney being narrower in the middle, Mason was able to easily troubleshoot, find the correct size and have the installation completed shortly after the initial visit. Mason returned today to conduct a fire test to ensure everything was in working order and supplied the necessary paperwork for my property management company at our condo association to prove that my fireplace is in working order and safe to use. Mason's professionalism, leadership, critical thinking skills, positive/can-do attitude and easygoing manner were most impressive. I want to also commend the trainees that I met on both visits, Ron, Julio and Leo. All were models of customer service and professionalism and very happy to be with Best Chimney. It was obvious they were very pleased to be training under Mason and had a high level of respect for him. Best Chimney is doing something very right by having someone as capable as Mason and trainees as eager to learn as the three gentleman that I met during my service calls. Thank you!

We called Chimney Chap because our boiler had a persistent lack of draft - exhaust would back up…read moreinto the basement, and the burner wouldn't draw properly, no matter what we tried with adjustments. On the inspection day, which did cost $250 (a very fair price if you call around for a licensed inspector), they arrived on time, did a thorough inspection, explained the issue clearly, and provided a fair, transparent quote for the repair with no surprises. Only a few days later, Scott (the owner) and his crew installed a high-quality dual-lined stainless steel chimney liner that perfectly addressed the draft problem by improving airflow and boosting overall safety and efficiency. The work was clean, professional, and completed quickly - they left everything spotless, no mess at all. Our burner now draws beautifully and burns efficiently. We're thrilled with the results and the great customer service. As stated earlier, Scott, the owner, even came out and worked on our project. You can tell that he takes pride in his work and business. I am not sure what the issues others are having, but some of the reviews don't make sense to me. I highly recommend The Chimney Chap for chimney liners or any fireplace-related work - we'll be calling them back for sure!

Terrible Company to do business with. After contracting with them to do an extensive chimney…read more/fireplace cleaning , and inspection ; they left the flue damaged and unable to be closed. Their claim that the chimney needed Thousands $$$$ of dollars of cleaning /repair work has since proved to be UNTRUE. They refused to answer my phone call , and I had to go in person to get any result. They would not take responsibility . When I asked to see the supposed interior fiber optic video/ pictures , they claimed somehow they had been erased. Even when I said I was considering a New Gas Insert , on my phone message , they never called me back. I find this a tough Industry: you have no way of seeing what's actually going on in your Fireplace and Chimney. They have the tools and expertise , and you're totally dependent on their Ethical approach . It's like being held ransom , trying to keep your Family safe . These guys are Not the ones to Trust.

Don't know anything about chimneys but I called Four Seasons just based upon quick Google search…read more Their reception was extremely helpful and booked us ASAP despite giving her vague directions on what I was looking for. Two gentlemen came by exactly on time, assessed the chimney and told us what we needed immediately vs what could wait. I called reception again and she squeezed me in again despite having almost no schedule room. Same two guys came by, explained everything in detail, extremely helpful, and planned to meet again next year to finish work. Incredible service, friendly people, would recommend 100 out of 100 times. If you're like me and no knowing about this part of your house, this company has your back and we'll guide you whole way.

They were great! They set up tarps to keep my floors clean and even wore masks in the house. I…read moreoriginally asked to have my two flue's cleaned, but upon inspection they said my second flue was super clean already and didn't need a sweep, so the price was half of what I expected! Will call them next year for another sweep.

What a GREAT company to do business with. Jeremy was prompt in returning our phone call and came…read moreout the next day to look at the job. The 2 technicians, James and Hugh, couldn't have been more courteous and efficient. They laid paper down on the floor for protection, set up a plastic booth to contain the mess and removed all of it when done. We couldn't be happier with their work. Having been in business for 42 years we expected excellence and got it! By the way, every time I called Jeremy he answered the phone!!! Tom and Linda Charlton Concord, Ma.

Mark Sullivan(Reconstruction Manager) is a joke, and I'm shocked by his level of lacking…read moreprofessionalism and communication. This guy came to my house doing measurements in May, and then never followed up and never provided any rebuild estimate (even after I spoke with him twice on the phone asking him to make progress). It's just unbelievable to see there are companies like this that do not want to do business. After wasting my time with AirCare, I proceeded with another company who followed up with me very quickly. My home insurance company is also deeply disappointed with AirCare and said they will never work with AirCare again in the future.

Spoke to Gary on the phone told him the issue with the chimney. He came by spoke with my husband…read moreand when I got home all was fixed and done. The quality was perfect the value as well. It was well worth my phone call to American Chimney Pros! Will definitely recommend. Gary was pleasant funny and honest, Most important to me and in today's business world.

Reliable services, reliable rates, good value. Gary maintained and cleaned the chimney for the…read moreprevious owners of my house, and has been incredibly helpful in understanding the history of the house. All interactions with him have been straightforward. Furthermore, the chimney has worked extremely well.

I've had multiple flue cleanings and maintenance for over 9 years as well as had a chimney cap…read moreinstalled. They are *always* courteous, knowledgeable, honest and leave the house spotless. I can't believe they don't have more reviews here. They are top notch and reasonably priced!

I cannot believe how good the service was. I was given a qoute to reline my chimney which far…read moreexceded the fairness of any other quote given to me. The guys came when they promised and did the job as promised in an expected amounted time. The man in charged of the job was Ryan Sexton and he handled himself with the utmost professionalism and compassion. I would totally recomend This company for you chimney services above all others. I have yet to come in contact with any other service that met my expectations as well as they did. They were the best.