I have been going to Pooja for a couple of years now. It is really easy to get an appointment with…read moreher via the Genbook website. Very quick. Wait time is nonexistent. I started off doing my eyebrows and then moved to full body wax with her. She tells me the process so I am not nervous.Keeps me talking to avoid pain lol Upon reading some comments, she could trim after she threads your eyebrows. Sometimes the hairs aren't align and look symmetrical. She does offer aloe at the end. She does put a cleaning oil after the waxes. Prices are great! I can't complain. ESP someone on a budget. I don't plan to seek another person unless I move!

The best in West Springfield! Pooja is great and doesn't over thread my brows. She's booked…read moreappointment only so sometimes hard to see spare of the moment. Otherwise, best brow service..period.

MAKE AN APPOINTMENT WITH ANNA…read more I had been going to Magical Eyebrows just downstairs on the lower level of the same Springfield mall, for about 3 years. To the point where just before a big trip, the ladies their gave my two eyebrows with completely different shapes, angles, and not NEARLY symmetrical. I give my thanks to Anna for fixing their mistakes and helping me restore my natural shape. She takes her time and truly cares about your experience and results. I couldn't recommend her enough!

I no longer have eyebrows. These places are only about removing hair, they are not trying to shape…read morebrows. Never again.

Wow. This place is great. I was serviced as soon as I sat down. The ladies here are professional…read moreand thorough. My eyebrow clean up waxing was pain free and my brows are shaped perfectly. Threading was useful to do some clean up. But it was minimal. I tried the place just out of convenience, but I will be back as a regular. If you're in this area you should definitely check them out. And I purchased a really cute anklet that I love.

Quick and easy service, cost $12 and honestly is worth the price. I went when it wasn't busy so I…read morewas in and out, will be going back!

Alanna did a fantastic job with my Brows! I've been looking for a new person and I'm thankful that…read moreI found her.

I've been getting my brows done here for years and always have a great experience. Their work is…read moreexceptional, I highly recommend!

My husband and I have received facials from Jenny a couple of times now…read more The location is in a more residential area - I love the neighborhood and the fact that there is free parking onsite. As there's nothing worse than worrying about if you're going to have a ticket waiting for you after your spa service SMH. Upon entering, we're always personally greeted by Jenny. Now, I'm not the warm and fuzzy type, but there is a certain draw about her. She is so warm and caring, which directly translates into her work. Her products and methods are top notch. At the start of the facial, she always steams your face to open those pores up - then she gets to work with a lovely exfoliating mask and then layers on all the goodies. By the end of my facial, I kinda feel like a princess. And my husband, who is a very easygoing guy, says "that was nice," which is huge for him lol. He approved of the men's skincare products used, and he was absolutely radiant for the following week. So, while spending time with Jenny, I was also introduced to cupping. As I understand/lived it - Jenny has a gun that she attaches a cup to, then she attaches the cup to wherever you're tense. For me, my left shoulder/upper back get really tight, so she attached a few cups to my tense area using the suction gun. Then for a few minutes she left them on and they did their thing... The suction cups lift the skin, allowing more blood and oxygen flow to the tense area, relieving pain and stiffness without medicine. It was a weird sensation, but it did work almost instantly. The only downside is the bruising. It has been seven days and I still have a faint set of circular bruises where my cups were.

8/3/21 After reading the reviews on this place, it got me…read morethinking about facials and other treatments like waxing. I saw the website for this business, but upon clicking on it, I am taken to other businesses that have nothing to do with Jenny's business. I don't think this is intentional, but Jenny might want to get her own webpage set up for herself. Right now her webpage is going to other businesses and one can't get the prices for her lists of services. I hope this problem is fixed soon. As for now, I will have to call and find out. Update: After speaking to Jenny, She informed me that there are different types of facials she does. Costs go from $150, $170 and $200 not including tip. Waxing is only for the eyebrows and Jenny only works on the face. Jenny doesn't do body treatments of any kind except the face. Hope this helps. As for going here, the prices I was told about seem a little to step for me. I would also want body work done and Jenny said she doesn't do that. I might make an appointment, but until that day..."C'est la vie", say the old folks, it goes to show you never can tell..."

I've been coming to this waxing studio for 5 years now, and I honestly wouldn't trust anyone else!…read moreFrom the moment you walk in, everything is always spotless and beautifully maintained--it immediately puts you at ease. The level of cleanliness and professionalism here is consistently top-notch. Helen and Samina are both absolutely amazing--so kind, welcoming, and attentive. They always make sure I'm comfortable and take the time to explain anything if needed. Their expertise and warm personalities are a big part of why I've stayed loyal for so long. If you're looking for a clean, professional, and genuinely friendly waxing studio, I can't recommend this place enough. I'll definitely keep coming back!

Excellent service, good prices. (TMI ALERT) As a man getting a Brazilian, I appreciate their…read moreprofessionalism and unflappable demeanor.

I've been coming here for 3 years, and Jennie has been my lash tech the last year now -- that alone…read moreshould tell you everything. I always get the signature classic look, and she executes it perfectly every single time. It's clean, soft, and enhances my natural beauty without ever looking overdone. The placement is flawless and the symmetry is always on point. What really sets Jennie apart is her attention to detail. She takes her time, makes sure every lash is placed properly, and truly cares about the health of your natural lashes. When I come in for my 2-week refill, I still have so many lashes left her retention is amazing. Professional, consistent, and talented. After 3 years, I wouldn't trust anyone else with my lashes. If you're thinking about booking do it. Ask for Jennie.

Luiza did an amazing job at my pedicure. They really get the calluses off your feet here (and it's…read morenot an extra charge like some salons). I left with my feet being SOOO smooth!!!! The chairs are super comfy too, they recline your feet so you don't have to hold your leg up or be pulled, which is also probably easier on the tech too!

I've been a very happy customer of Tuull for 6 years. She's done Combo Nano and color correction…read more(for Microblading I had in the past) and I love her work! She's a perfectionist and pays careful attention to facial symmetry. A true artist. It's a huge commitment to let someone do semi-permanent makeup, but I completely trust her. Booking was easy online, the location was very convenient to get to, I had no trouble finding parking, and the new location looks fantastic! The appointment took just under 2 hours and was very comfortable. The new studio is much bigger, very clean, and has a relaxing ambiance. If you're in the fence about getting your brows done, I highly recommend going to Borte.

I've gone to Tuull now a handful of times and I can say that she is an extremely talented artist…read more The first time I got my ombre brows, it was elsewhere. Although that person did a good job, I started following Tuull on social media around that same time and knew she would be the next artist I went to once I was due for a touch up. The person that first did my brows did a good job keeping things conservative (which I appreciated.) But at the one year mark, the work had shrunken and faded enough that it only looked a tad different from my natural brows so I went to Borte for that little extra razzle dazzle. It was super easy booking online and during our consultative visit, Tuull walked me through some options, asked me lots of questions and even sketched different stylistic approaches on my brows to then go home and think about. I then returned for my follow-up appointment and since then, two more touch up appointments over the past couple of years. She is a total pro and really knows what she is doing. My brows now frame my features in a much more defined way and it's freeing to not have to do my brows daily and still enjoy their framing once I wash my face or go swimming. Like with any powder brows, you've got to get your annual touch-up to keep them looking fresh (because fading is inevitable.) However, it's also nice to know that if you ever decide you no longer like that aesthetic, Borte also offers removal services as well. Thanks so my for the beautiful brows, Tuull!

Ally @ Fairfax Brows is amazing! She is great about walking you through the process so you know…read morewhat to expect, making sure you're happy about the shape/color throughout, and super professional about symmetry and a great end result. The offices are clean and hygenic, and the overall experience is very pleasant. (Not to say you won't feel a little bit of discomfort - but Ally talks you through what to expect and offers to pause if you need a break). If you want your brows down, check out Fairfax Brows' IG page to see what an artist she is!

Ally microbladed my eyebrows in 2021 and again in 2025. I was so pleased both times. I was really…read moreworried they would end up too dark or too thick, but they turned out perfect both times; very natural looking. I can't recommend her enough!

Went in on a Saturday afternoon- super clean shop, fast service, and my brows look amazing!read more

Randomly stopped in today to get my eyebrows cleaned up. Must say, service was quick! I appreciate…read morethe shop being nice and clean. Would definitely return when in need of services again.