I had my eyebrows tinted with henna on June 21 after not having this service for several years due…read moreto not being local. Before the appointment, I mentioned that I have sensitive skin. Despite that, there was no discussion about whether the henna formula had changed since my previous visits, no explanation that the product contained PPD (a common allergen), and no offer to perform a patch test before applying the tint. Within hours of leaving the salon, my eyebrows became swollen, red, and intensely itchy. By the following day, I had developed clusters of blisters where the tint had been applied, and my skin was clearly having an allergic reaction. I spent Sunday treating the symptoms with Benadryl and Cortizone-10, and by Monday I had to seek care at urgent care, where I was diagnosed with allergic contact dermatitis and prescribed a stronger steroid cream. On Tuesday morning, I wrote an email requesting a refund and attaching a photo to which I have received no acknowledgment or reply. Unfortunately, the experience didn't end there. On Tuesday morning, I experienced an anxiety attack because of how severe the reaction had become. Later that afternoon, I developed a severe migraine, and over the following days I noticed eyebrow hairs beginning to fall out in the affected areas. The urgent care provider explained that my reaction was consistent with an allergy to PPD, a chemical commonly added to henna dyes to create a darker, longer-lasting color. While I understand that allergic reactions can happen and that salons are not medical professionals, PPD allergies are well documented. Given that I specifically mentioned having sensitive skin, I believe the salon should have informed me that the product contained PPD, discussed the risk of allergic reactions, asked about prior sensitivities, or at minimum offered a patch test before proceeding. I've had this same service at this salon in the past without incident, which makes the lack of any conversation about the product or potential risks even more disappointing. What should have been a routine cosmetic service resulted in weeks of pain, medication, medical treatment, significant stress, and temporary hair loss. I cannot recommend this service or salon based on my experience and the fact that I've received no reply to my email. Note that I am too upset over the event to call the salon again. I hope the salon takes additional precautions to better inform clients and help prevent someone else from going through what I did. While I previously supported this small business, I will never return.

Alanna did a fantastic job with my Brows! I've been looking for a new person and I'm thankful that…read moreI found her.

I have been having my lashes done for years. Not only did I get duped and overcharged (she removed…read morelashes from one of my eyes and charged me for a new set without warning) but I also had a terrible reaction to the glue she used! I had to go to doctors for treatment and removal and could not see or work for a week. It was the worst experience! There was no offer of refund (partial or full). She did not even respond to anything for days. Absolutely AWFUL!

Mimi charged me $350 for a full set of hybrid lashes. I did not realize this price was appalling…read moreuntil I did additional research for lash studios in the DC and Arlington area. $350 is nearly DOUBLE the price of most lash studios in DC/Arlington that have similarly great reviews on Yelp. I am not sure if this place ripped me off because I was a first-time client, but this does not sound right. Shame on me for not doing additional research before coming to this place. I came to this place for its great reviews. It is also suspicious when the price isn't posted on a website etc. Do they charge subjectively depending on the customer who comes in? I'd love to hear more about what prices others are paying at this studio. As a side note, the "bed" was very uncomfortable. It was not a bed. There was a thin layer of blanket/comforter for you to lay on the surface underneath was HARD. I had back pain after laying there for 2 hours. Mimi had the gall to text me and remind me it was time for a refill, checking in multiple times. I support small businesses but since coming here, I have been to 2 other small-business studios who are charging approx $150-200 for new clients / full set. The $350 I paid PLUS the $40 I paid in tip is criminal

I got my lashes done by Liz and she did a excellent job. She was very professional and gave me the…read moreexact look that I wanted.

Liz is the only girl I trust with my lashes. She's super good at communicating and her work is…read moreemasculate! I would have my set last a really long time and I always can rely on her if something wrong is happening with my set. Plus her Aussie is the cutest. 10/10 would recommend

I had made an appointment for 12 PM with Mary, for a removal, full set Gel X, and design and when I…read moregot there they told me they didn't understand and they called Alex who told me he could do it but pushed forward to 2 PM. After texting him my design and going back and forth, he pushed it forward again to 4 PM. As I was getting my nails done, several customers came in and were told to wait because they were understaffed, so it's best to make an appointment but even then it will probably get pushed forward. Line work is chunky, the 3d mold kept falling on to the ground and was put back on. Was a really trust the process, not really. Left with glue and top coat surrounding my fingers.

Excellent. The shop is designed very beautifully, with crystal chandelier lighting. It's a very…read morerelaxing and eloquent atmosphere. Anna did my fingernails and toenails and she did an excellent job. She was very pleasant and patient. I will return there again in the future.

Gladys has been my hairdresser for a couple of years now and does an amazing job every time. She…read morelistens to what I want and never tries to push additional services on me. I always leave feeling fabulous. If you want someone who cares about what she does and not rushing to finish so she can fit in more customers than the other hairdressers she is the one. I highly recommend her. It is obvious she loves what she does. I am so happy I found her.

I got my highlights with Gladys and could not be happier. She listens and has the patience to…read moreensure you get the color you envisioned. Her haircuts are great too and make my hair feel healthy and full. I love how my hair looks every time I go to her. She is great!

Yeah....today was the last straw. The lady doing my pedicure rushed so she could get her manicure…read moredone. On the phone the whole time, polish everywhere, half done massage.. Subpar execution. I'll go to the more expensive spot to get better service.

Disappointing experience at Aura Day Spa. My friends and I arrived together, and my chair simply…read morehappened to be ready first, so I started soaking before they sat down. But once th mail tech/Hanna began my pedicure, she rushed through it so quickly that I was finished before my friends, despite us all getting the same service. She also skipped the hot lotion foot massage entirely -- both of my friends received it, I did not. I also couldn't help noticing that I was treated differently than my friends, who are white -- I can't say for certain why, but it's something I noticed and want to be transparent about. Given how rushed and incomplete the service was, I chose not to tip. When I raised the issue with the manager (Ashley) , I was met with a dismissive "oh" and nothing more -- no apology, no effort to address it. I would not recommend Aura Day Spa. Equal service shouldn't be a surprise -- it should be the standard, and that's where I'll spend my money!!!

Great customer service, the ambience is nice and comfortable definitely will be coming backread more

I came to Annie Salon & Day Spa on 5/20/26 after being recommended by my sister, who had wonderful…read morethings to say about their pedicures after I moved from California. To be fair, the gel pedicure absolutely met expectations. Andy did an amazing job with my pedicure -- he took care of my ingrown nails, the French tip line work was sharp and clean, and overall I felt he deserved the tip I left him because I truly needed that level of care and attention. Unfortunately, my Gel-X full set was a completely different experience. I originally requested almond French tips. Andy then suggested with my nail bed stiletto would be best. Andy did beautiful line work on 7 out of the 10 nails, but halfway through the service he ran out of the stiletto tips and used coffin tips for the remaining 3 nails, saying he would shape them to match the others. I brought up my concerns multiple times throughout the appointment because the process already seemed off to me, but he continued reassuring me that everything would look the same in the end. The problem is -- they didn't. Those 3 nails ended up bulky, wide, and visibly different from the others. I also found it odd that my nails and cuticles were not properly prepped beforehand, and the replacement tips were glued further up the nail bed instead of properly seated at the base like traditional Gel-X application. By the end of the appointment, I still voiced concern about how bulky the nails looked, but unfortunately I was actively working remotely and had urgent matters to return to, so I paid the $153 total $80 of that for my Gel-X full set including $10 tip and left hoping it just needed minor adjustments. After work, I called the salon and explained the issue. The receptionist scheduled me for a correction appointment the next morning at 10 AM and confirmed it would be free of charge. On 5/21/26, I arrived at opening time, though staff did not arrive until about 10:05 AM. Tracy and another employee inspected the nails and decided they only needed reshaping, despite me clearly explaining that the issue was not just the shape -- it was the bulkiness and placement. One employee even commented that I "should have said something yesterday," which was frustrating considering I had already voiced my concerns multiple times during the original appointment. To Tracy's credit, she did acknowledge that I had in fact spoken up. I could tell Tracy did not want to fix someone else's work, which honestly I understand. That responsibility should have fallen on management or ownership to properly resolve by having the original nail tech correct the issue. Instead, the fix felt rushed and dismissive. Tracy continued filing the nails despite me repeatedly stating they still looked uneven and off. At that point, I didn't want to argue further or create a scene, so I let her finish. Unfortunately, one nail on my left hand ended up looking even worse afterward, and the French tip line work became sloppy and uneven. This experience was disappointing because I really wanted to love this salon after hearing such positive recommendations. Their pedicure services absolutely deserve praise, and I will likely return for pedicures. However, I cannot recommend Gel-X full sets here unless you have the time and energy to closely monitor every step, repeatedly advocate for yourself, and stop the service the moment something feels wrong. I would much rather a salon simply tell me they do not have the proper supplies to complete a service correctly than improvise and still charge full price for incomplete or inconsistent work. The pedicure earned my trust, but the nails -- and especially the customer service during the correction appointment -- turned what could have been a minor mistake into an overall disappointing experience.

Made an appointment for 10 AM on Jan 2. Will never come back I rushed here to make it in time for…read morethe doors to be locked and luckily another customer that was getting their hair done new the stylist personal number she called her and she let us in, but there was no person there to do nails and I had scheduled an appointment. I sat down for 10 minutes. There was no one else in the salon, not even a receptionist, and the lady hair stylist took the other customer woman back to do her hair which was fine. But extremely poor customer service since no one was there to even do my nails and I see this is an ongoing issue. I will not come back..

Friday after work I called to see if they had an availability for a walk-in and they were able to…read moretake me right away. I got a basic combo manicure and pedicure. They were very sweet and offered me a drink as soon as I sat down. The spa is very spacious and very clean. They also have a big wall of color options to choose from. I felt the nail tech was very thorough and efficient with my nails and I was really pleased with the quality. Will definitely return here!

"My lashes look so natural and flawless! Briana took her time and really listened to what I wanted…read more I've gotten so many compliments" I'll be coming again!

From the owner: Providing exceptional customer service, ensuring high quality products and service, and maintaining…read moremeticulous attention to detail