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    DNA Detailed

    5.0 (2 reviews)
    Open • Open 24 hours

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    Services - DNA Detailed

    Auto bug and sap removal

    Auto paint restoration

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    9 months ago

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    9 months ago

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    David A.

    Thank you so much i appreciate your feedback

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    Burbank Auto Detail - 2024 BMW X4M Exterior Detail

    Burbank Auto Detail

    (411 reviews)

    Northwest District

    Researching PPF application services via Search Engine GOOGLE, I came across Burbank Auto Detail…read moreand a few others. I reached out to each via their online chat/text feature as this was the easiest way for me to document my research with replies in writing. I found this method to be most helpful in avoiding any misunderstandings. Burbank Auto Detail staff member Mark was highly attentive and transparently provided all information necessary for me to make an informed decision on which service provider I would opt to work with. The cost for services rendered was competitive and when the warranty duration for it was explained, it became a no-brainer. He made it easy to schedule my vehicle's visit to the facility. On arrival, the experience was smooth. The requested service for my vehicle was performed with pure excellence. In following up post-visit, Mark even sent photos of the work as it was performed on my vehicle. Team Burbank Auto Detail is professional in every sense of the word. They are experts in their arena and I highly recommend use of their services.

    Mark and company did better than I could have even imagined, and went above and beyond with…read morecleaning areas I didn't even think to ask for, let alone want. Came by to pick it up and Mark goes "here look", and pops open the hood to show me the cleaned engine bay. It looks fantastic inside and out with ceramic, and while I don't plan on getting rid of this car anytime soon, whenever I do replace it, the first stop will be Burbank Auto Detail.

    Doc Auto Spa

    Doc Auto Spa

    (101 reviews)

    James did an amazing job on my BMW X3! He applied the ceramic coating, removed a few scratches, and…read moremy car looked brand new. Everything was done the same day in about 3 hours. He was professional, easy to work with, and the results were even better than I expected. I also found out he offers car wash services and can come to your house, which is super convenient. Definitely recommend him!

    Carr handed over still dirty/ not finished. Didn't respond to the follow up text. Discovered after…read moreI was driving that he had taken a special card made for my mother folded it in half and put it in the center console. It was made of veneer wood and is now ruined. Very disappointing overall would not recommend. 9/21 reply to James comment below. 1. I didn't change the time you texted me requesting a later time to start and I said no because I had an appointment at 9 AM you said that was no problem 2. Even at the lower price it wouldn't have been worth it, especially with destroying the special card that you folded over and put in the console 3. you apparently do this every day, you were the one that promised you could do it in the time and when you got to the car you still said it was no problem and if it was a problem maybe you could've said hey I didn't finish it this time but I'll come back and finish it instead you didn't say anything and left it to me to point out all the problems 4. You did discount the rate from one $75 to $100. I texted you and said if you wanna finish the job one morning this week you can come back and do that and I'll give you the rest of the money. You did not respond. After 2 hours I said "never mind" and you thumbs up emoji'd that message, so clearly you were sending me a message that you had no interest in following up to finish the job 3. Pictures attached. Would you want your car returned like this after a detail? Third comment to reply to his updated reply below - you texted me at 8:34 AM, which was already late when I said I needed to leave by 8:30. - you say rude, I say I paid you your Venmo pointed out that the work was a little sloppy and went to my appointment. You've already fabricated the story about me telling you the time was different in the morning and now you're saying I'm rude. I guess you really only should get one star. All of which was avoidable had you just accepted my offer to take the rest of the payment and finish the job. Integrity would typically dictate that in someone but I guess there's a generational value of quality between us that you don't share. Good luck.

    DNA Detailed - auto_detailing - Updated September 2026

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