We were stuck 2 hours from home late at night with a tire that was losing air and the valve seem…read morewouldn't hold the air in or let us put air in the tire. Other roadside assistance said they couldn't help us except to tow the car, which isn't much help after 10 pm in a strange city. Big D came out to see if he could help and within minutes had it working and ready to go ! Highly recommend them for professional, caring and affordable service!

Our pickup rear tire hit a sharp piece of metal that we felt & heard the air escaping. We were…read morefortunate enough to pull over where there was a wide area by the main highway 40. I was concerned that my road service showed 90-120 minutes ETA, but he showed up in less than 15 minutes. Very nice guy who knew his stuff. If you get fortunate enough to have Big D'S roll on your call you'll be set.

Very quick and Very genuine and honest thankyou again so much !!!for sure recommend!!!!!!read more

Very quick. Drove three of us and our car 90 miles. Chris was very friendly and fun to talk to!…read moreThey really helped us out of a jam

Everything! I want to say Corey arrived...he was so cool, didn't make me feel anymore stupid than I…read morealready felt. My wife and i were following our GPS and happened down a sand road where we buried our car to the hubs before we knew it. This man pulled us out and had us on our way in no time. Considering where we were, we can't tell you enough how much we appreciate Carter's towing for having such a professional come to the rescue.... Guy and Elaine Hartford of Ocala Florida

Matt from Carter's Towing was a literal life saver. Back in May my teenager totaled my car in a 4…read morecar pile up on I-75. We live hundreds of miles away and I couldn't get to the accident scene. Florida Highway Patrol left the girls in the middle of the median after he wrote up the accident report. My daughter and her friend were literally stranded in the middle of one of the busiest highways in the US with no way to get across the road without getting killed. I called AAA and their dispatch took hours and was really awful so I called my insurance company and they dispatched Carters instead. Matt was awesome about communicating and got the girls to a safe location. Carters was also great when the insurance adjuster came to total the car. They turned a bad situation into a good one. If Matt ever reads this the lady with the little red Lexus says thank you!!!!!!!

If you need a locksmith call Sean , Not only a great locksmith a good guy. Called him at 10:30 he…read morehad a a new key fob done for my daughters car by 11:30 am Great service Good guy. Don't call any one else you your keys or locks.

Great stuff! Sean was here in less than a half hour!!!! Great work! Will be using for all my future…read morebusiness and referring everyone!!!!!!i

I must say that this gentleman is way more knowledgeable than what you may expect from someone…read morerandom showing up to jump you off. I explained to him what the car was doing, that I did some research and it sounds like a phantom drain on the battery, told him that I unplugged the (-) term for 1/2 hour and was only reading 8.12vDC. So, I guess he recognized that we spoke the same language, he made a very prompt diagnosis and proved it to be correct quickly. He advised I go to Autozone and have the battery analyzed and guess what... bad battery! Dude was right again. He also advised that I had 1 week to have the vehicle "serviced". Now, I'm a Service Technician myself in a separate trade, but I recognize what he is saying. Essentially, someone who specializes in the extremely broad area which happens to cover your car also needs to use their skills to address the situation. They have the tools and training, you don't. It's my son's car so he will have to take it from here. Lol! In summary, so far the dude made 2 calls that were accurate, so I'm banking the one week warning I got was also a "heads-up " you don't always get. So yeah, got nothing bad to say about this cat. And might I add, he even preceded the automated ETA that the dispatch service gave me by 1/2 an hour. He showed up less than an hour from the time I submitted the request in the little app.

Dwain quickly arrived at my location and delivered superior service! He taught me how to fix the…read moreproblem and instructed me on what to do next. I really appreciate his service and his patience. Thank you!

So My Wife was traveling with our U-Haul and our trailer attached to the back of it when a tire…read moreblew out at 3 o'clock in the morning she made several phone call to get help with the tire Taylor transportation service was the only company to answer. He reassured us that he will be there within 30 minutes to take care of our problem. He was there in 15 minutes. Had the tire changed in no time very professional courteous highly recommend in time of need, he also went above and beyond by checking all of our tires on the trailer to make sure they were inflated to the proper psi. If you need 24 hour service this is the man to go to highly recommended.

Arrived quickly and replaced my shredded tire and got me back on the road super fast! Great service…read moreand nice people

Saved my a$$ !! My phone call was answered, other company's had me on their voicemail asking for a…read morecall back while I was sitting on the side of the road mid day in the Flordia heat. I got a tow to their local repair shop and I was back on the road within a few hours. Very nice customer service and prompt response time. Would recommend their service.

From the owner: Ocala Towing & Roadside Service is here to help drivers across the Marion County area. When you…read morefind yourself in need of reliable towing service or emergency roadside assistance, we're the team to call. Contact us today to get the dependable light and medium-duty wrecker service you need during your emergency.

If it were possible I would have given ZERO star for this company and its service. Being an…read moreAllstate member I requested service to replace a flat tire with my spare. The car was in my garage at home. Allstate gave me a window for the service and the name of this vendor. About 25 minutes BEFORE the specified time Allstate gave me I got a call from the driver of this tow truck, telling me he has been sitting outside my house for 15 minutes! I mentioned the window Allstate had given me, and said I would arrive at my home in 3 minutes, requesting him to wait for me. I had gone to put air in my spare tire. The driver was VERY rude and cut me off on each sentence I spoke on the phone. He told me I should provide him with the jack and other tools, since he didn't have these on his truck! I told him now I was only 2 minutes away, and he said he was going to wait. As I pulled into my driveway in less than 2 minutes, I saw him drive off around the corner, and he left. Tried calling him back on the phone. I got no answer. I spoke to a man at the company office, and he was also very rude and obnoxious, telling me how the driver waited for me for a long time. Again, the window that Allstate gave me was of no interest or importance to this man. I will never recommend this company to anyone.

No stars. Absolutely terrible experience with this company, specifically Bob. I scheduled and PAID…read morefor a tow from Marion Oaks to Sam's club at noon. I was givien an ETA of 2:56. At 3:00, I called to see where my assigned driver was and met Bob, who was extremely rude right off the rip. Bob informed me that my driver was on 441 dropping off another vehicle, then would head my way, he also informed me that it is not his responsibility to inform his customers about any type of ETA nor any ingot regarding his drivers. After telling him that was bad business practices and that he should be informing his customers, I told him he was extremely unprofessional and the. He told me "fine, I'm canceling your tow" and then he hung up on me. I've read several other reviews on this company and it seems to be one individual there that treats women like this. Must be an incel.

If I could give this company zero stars, I would…read more My family and I had a very concerning experience with one of this company's drivers. We were traveling in the correct lane to proceed straight, while the company vehicle was in a designated turning lane. When the light turned green, we proceeded straight as expected. Instead of turning, the driver also attempted to continue straight, nearly forcing our vehicle off the road. This was extremely dangerous and could have resulted in a serious accident involving my entire family. The driver's demeanor afterward also gave me the impression that he was aware he had made a serious driving error. I strongly believe this company needs to be aware of how its drivers are operating their vehicles and should take incidents like this seriously. When a company vehicle is on the road, the driver's actions reflect directly on the company. Thankfully, we were able to avoid an accident, but the situation could have ended very differently. I hope management addresses this matter and takes the necessary steps to ensure the safety of other drivers and families on the road. Please do better.

Do not use this place. These people are thieves! Requested we pay in cash, which we did, and then…read moreput a lien on our tag stating we didn't pay! Sign says they take credit cards but the rude woman at the front states they only take cash. No policies or procedures to show this request. Refuses to sign receipt or give information for us to have proof of payment. Gave one star because you can't give zero!