If I could do a negative review I would. We booked a stay through AirBnb, not realizing it was a…read morevacasa property. We sent a message to the host (it stated they would respond within 30-60 min) about their pet policy (it stated it was a pet friendly home) and they replied just after 24 hours (the cut off for a full refund) stating they were not able to accommodate us and our pets. We replied multiple times subsequently, including that same day, requesting a full refund but received no response at all. If this was for a reservation with a short turn around, we would completely understand. But this was for a reservation for 4+ months out -- completely unreasonable. We phoned AirBnB who were unable to help beyond telling us to message the host, which was not helpful. Tried calling Vacasa and spoke to them for 30 min and they were completely unhelpful. A complete money grab on their part. Will never use Vacasa again -_ RUN-- and will stay away from Air BnB vacasa properties as well since they were completely unhelpful.

Vacasa - A Dreamer's Getaway - Roswell, GA…read more I put off writing this review in hopes that Vacasa would come up with a reasonable offer to address the items I am going to write about, but it doesn't look like that's going to happen. So first and foremost, DO NOT BOOK THIS VACASA HOUSE. AND DO NOT BOOK THROUGH VACASA. Pay the additional AirBNB fees and book through them. They will take care of you. They look out for the clients. Not what I experienced with Vacasa. This stay was nothing short of a nightmare. I had some concerns at the beginning (if you view the 3D view you will understand why), but I did call and talk with the local host and she assured me that the house was clean and in great condition and that all of my concerns had been addressed after the pictures were taken. To say that the house was "professionally cleaned (per Vacasa's website) is a flat out lie. I'm not going to get into the back and forth that we had with Vacasa because quite frankly it's not worth it. Instead, I'll just share my pictures that were taken of the place. Pictures A - the two-car garage that was advertised and available and also confirmed it was available by the local host during our phone call. Pictures B - the "clean" kitchen. We didn't even want to cook in this kitchen. The pots and pans weren't very clean either. Pictures C - the advertised working washing machine (which by the way never worked the entire length of our stay and we were there for a baseball tournament). The local representative stated she didn't know it wasn't working. The bucket, rag on the floor and rags in the stationary tub should have given it away when you did your pre-rental walkthrough. Guess she missed that mess. She did come and get the towels and wash them for us on the last night, but that didn't help with the ball uniforms and clothes that needed to be washed. All of the kids wore dirty sweaty uniforms to their ball games. And it was never even looked at by someone during our trip. Completely ignored by both Vacasa and the local host. Pictures D - don't think your going to be grilling anything on this grill. Pictures E - Hope you like dust in your vents. Pictures F - The Air Conditioner temperature upstairs for the entire duration of the trip. They did send someone out to try and fix it, but ultimately it was never fixed. One night it got up to 87 degrees. Sweated through the sheets, would have been nice to be able to wash them... but...no wash machine. Pictures G - The outside of the house. Looks clean to me. Anybody missing a license plate? Pictures H - Electrical outlets and lights exposed. Don't stick anything in there. You might get a big shock. Pictures I - Don't get too close to this metal bar. You could get a bad cut if you weren't paying attention. Guess it was too hard to remove before renting. Pictures J - Master closet - Hope you didn't need to hang anything up. Hall closets - Again, good luck if you needed to hang anything up on your trip. The house was full of personal items. Was very odd. Pictures K - Hookah pipes - there were two in the house. Great family vacation memory. Especially with teenage boys. Pictures L - Wireless Connection to the TV - this stopped working on day two. Never could use the TV's after that. Wireless internet was spotty. Had several of us that needed to work and we had to use our hotspots. Pictures M - Dust in Theater Room - Looks like it was just cleaned, right. Again, should have been noticed on the pre-rental walkthrough. This house was totally misrepresented on Vacasa's website and unfortunately Vacasa was okay with that. I texted Vacasa daily updates and was told "we're looking into it". And then later to be told we "refused their help". It's was disgusting how we were treated. I begged for help. Spent my whole vacation trying to get it. Truly the worst customer service I have ever experienced. So just to sum it all up... No A/C upstairs (where 3 of the bedrooms are) for the entire duration of the trip. No Wash Machine for the entire duration of the trip. TV's were only available for 2 of the 4 days. No two car garage was available. And definitely not a "professionally cleaned" house. Please do yourself a favor and go to AirBNB or VRBO's website and search for your next vacation rental on their website. You will have a much better vacation experience. This one will go down as the worst vacation ever for 4 families. 7/10/24 update - After many "were looking into it and will get back to you" (and probably seeing several reviews), Vacasa did agree to refund 50% of our stay. Still would never book with them as it shouldn't have been this hard for them to respond and get this resolved. Shout out to Felicia as she was the only one from Vacasa that seemed to give a hoot about customer service.

What a find we had this weekend! We found ourselves needing a room for 3 nights over the Memorial…read moreDay weekend at the last minute. Chip and Buffy, the owners, went out of their way to be so warm and accommodating! Breakfast each morning was fabulous with Bagels, coffee, yogurt, fresh fruit and freshly baked coffee cake. One morning we had eggs in addition to the above. Everything was sparkling clean and they had all kinds of extra touches like mints, coffee in the room, snacks, and fresh baked cookies every day. The other guests were fun to talk with and Chip and Buffy were fantastic to talk to. They gave us helpful ideas as to where to go to eat and also local attractions. Their B&B is a 10 out of 10 in my book and you definitely won't be disappointed with your room. They also had keypad locks with a combination so you never have to worry about carrying keys. We will most definitely be back again! A great experience!!

What a charming place, warm and inviting! My wife and I found ourselves needing accommodations and…read morewe are so thankful for our hosts Chip and Buffy! They are so knowledgeable of the area on what to see and where to eat. With their help we got the best use of our time and the most value for our money! The lodge is nicely decorated with a welcoming living room that easily seats 8-10 people. The kitchen is well furnished and even has snacks available if needed. The rooms are nice with individual locking doors. Best of all, the lodge is extremely easy to access, less than a 1/2 mile from town and plenty of parking. We can't wait to return to see more of this amazing area.

Renters beware. We rented through YRR over the 4th of July weekend and could not have had a worse…read moreexperience. House was dirty, garbage had not been taken out, and we lost power for nearly 3 days. Their response...we'll give you a free night in the same house for another trip. You must be kidding me.

Rented one of their houses through Airbnb. Check in process was awful, customer service was insane,…read moreand value was a huge ripoff. First, they would not take my word on dishes left in the dish washer when I arrived. They had the audacity to charge me for not putting away dishes though. They took their cleaners word, which is such a personal insult. Not to mention, their cleaners left a note asking for tips on check in....I already paid a $450 fee. Seriously? Their cleaning procedures aren't safe with COVID. They don't sanitize dishes after previous tenants, I'm sure the tenants aren't wearing gloves to put them away. The blankets aren't washed, only the bedsheets are. In this day and age, this is concerning. The house itself was beautiful, but the whole check in/out process and having to deal with their customer service was agitating. Never have I felt so insulted by airbnb hosts. Not to mention, the booking was over 2.5k...way to slip in more fees afterwards. I dealt with both employees and the owners themselves. Truly disappointed and would never recommend.

Hotel Charlotte was amazing! From the booking to the arrival to the stay to check-out!! Finn made…read moreour experience at Hotel Charlotte so comfortable, welcoming and charming! First off, we were traveling with our dog Trooper! Hotel Was dog friendly and even welcomed him with a treat on our bed. We were traveling with two kids, two adults and a dog and the room was spacious, clean and had a B&B vibe with an awesome old school tub which my kids loved after a long day on our feet at Yosemite! Check-in was easy and personable, with accommodations for communal fridge, microwave and toaster... there was always access to coffee and tea and hot cocoa! Next to the hotel there is a restaurant open on Thursdays to Sundays, right out on your right is an authentic Mexican restaurant and on your left is an amazing breakfast coffee shop!! Down the street maybe an 8 minute walk is a wonderful creamery with yummy flavors like black licorice and taro!! Thanks Finn for a warm stay!!

A nice experience heading into Yosemite this direction. Very customer friendly staff at Hotel…read moreCharlotte, attentive, and genuine, old world charm in the building with rooms feeling quaint and cozy, would recommend and would stay here again!

Second time we stayed at this place. it is located close to exit from 120 to old 120 Hwy. First…read moretime was during pandemic and it was winter that time. There is no much changes since out last stay couple years ago beside the small zoo with lliama seems gone. it has small small convenience store which is used for guest check in and check out. The store closes at 5 pm so if you are late check in they will stick your cabin information at the door. It is better to arrive before dark as it might not easy to find your cabin. It was considered huge lodging place which we notice new offering link glamping. This place is also for RV. Last time when we stayed, we stayed at smaller cabin which fit four. It has full kitchen for cooking and plates. it has bathroom inside. This time we rented a larger cabin for 5 but it is a bit disappointed as the it has one and half floor where it only have one room on first floor and 3 beds on the seconds floors but those as mostly for children as the ceiling is so low you cannot stand straight. if you have back pain, this floor is not for you. The cabin is self is good for 5 people. it has kitchen, cooking stuff. the bathroom is pretty small which make it not that convenience if you are above normal size. The air ventilation from the floor seem old and rusty which kind of not on eyes. I wish they may be paint it. The central air con and heating seem didn't work when we stay. We forgot to bring cooking oil and salt which was a bummer so we cook with what we have in the morning as the store was not opened yet. Overall it was nice stay but I wish they maintain the cabin better. I enjoyed more the first time we stayed and there was why we stayed again this year.

Will make up charges & be extremely rude to you. Claimed we smoked inside the unite which we…read moreabsolutely did not. Why would we even do that when we could smoke outside?? Also claimed we left cigarettes inside! We don't even smoke cigarettes. We accidentally left a little trash in the trash bin & got charged 100$ for the "2 1/2 hours it took to clean". All they had to do was take out the trash. Not to mention the lady was very rude on the phone. Be ware they are scammers.

What an incredible property with a beautiful mission of ecological conservation. Robb and Regina…read morehave poured their hearts into this property and share it with an enthusiasm for celebrating nature. The house was spacious and tidy with all the amenities and we loved stargazing from the hot tub at night, listening and identifying different owls based on their calls! The entrance to Yosemite is just 20m away if you want to visit the park, although we had a wonderful time staying on site. Highly recommend this gem for the setting, accommodations and hosts.

The most amazing place I have stayed in! We stayed here during our trip at Yosemite and Deborah is…read moresuch an amazing host! She first of all is an amazing chef and even made me vegetarian breakfast that was delicious, healthy and beautiful on two of the days that I don't eat meat. The property is so beautiful and you will be so comfortable staying here! Deborah and Kevin are such nice people and have the best recommendations for viewing Yosemite. I am only sad I did not get to stay longer!!

This review is for the Yosemite is Calling vacation house (Booking.com or airbnb). We spent just…read moreone night in Groveland, a lovely little city with all the charm of a small town with festivals and a downtown that's postcard quaint, a population of only 601 and every outdoor sport rental you can think of. We had an early drive to the Hetch Hetchy dam/reservoir the following morning and Groveland is one of the closest "larger" cities with proper accommodations for the short stay. Small hotels, B&B's and quite a few vacation homes; we opted for the latter. The Yosemite Is Calling vacation house was easy to find and in a terrific location, just minutes up Ferretti and an easy drive to restaurants, the grocery store and the cute downtown area of Groveland. The house has all the amenities you would need for a home stay away from home, plenty of parking, an outdoor deck, BBQ, kitchen stocked with the basics and loads of space. Terrific wifi and extras like laundry detergent, brekkie items were included. Check in/out was super easy. There were however several details that were less than adequate - a couple of which made our overnight stay a little challenging they are: -Deadbolt on front door is broken -Guest bathroom toilet seat is loose -Front door patio light is out -Bedframe in guest bedroom is obnoxiously loud/squeeky -Guest bedroom mattress is firm, very firm -Dimmer in dining room does not work -Ice trays would be nice -Washcloths/face towels would be nice -The skillet clock on the wall is 7:12 all day, needs battery? -Cobwebs & spiderwebs in corners of the rooms and windows need to be removed -Shower in master bath does not work; tub works -Barstools aren't high enough to reach the bar, you can't reach to eat or snack -The chair under the doorknob at the back door was unsettling -Instructions for ROKU -Would have loved to sign a guest book Vacation house Yosemite Is Calling

Like a rate shack!!…read more Terrible conditions and completely dirty! Dust everywhere. Sand on carpet. Bed blanket dirty with blood stains! Urine in the jacuzzi !! Stay away from this place!! Vacasa, the vacation rental organization, didn't publish my negative review. Never again a booking with them!

This place is a piece of shit... I went here with my mom and brother, big safety issue! My mom and…read moreher dog were sleeping around 12-1:30 there was a fucking creep in the window and when my dog started barking he ran off. My mom checked in the morning to see if there was anything and she saw a stool that was not there before sitting there... Just imagine what could have happened if we were still sleeping and they get inside to rape or do whatever to my mom. Me and my brother could have been kidnapped or something like that.... My brother is young this would have been traumatizing to him, or not just him... My mom and I could've have been traumatized. Were never coming here again... By the way the fucking dishes were fucking dirty... My moms husband was worried for our safety. Hope the management that sees this have a fucking shitty day you pieces of shit fuck you

Moore cleaning services is amazing! They were very quick to respond. Got us a quote after viewing…read morethe property and we're able to get us in the schedule quickly! So great to work with and will be using them again. Our carpets were very dirty from a very busy summer and now they look like new! Before and after pics added. Great price and great service!

Moore Cleaning Services did an amazing job deep cleaning our amp Connel Cabin. She cleaned all the…read morenooks and crannies including the overhead beams and ceiling fan. She was able to get years of pitch stains off the kitchen floor and cleaned our 60 year old oven making it look new again. I highly recommend Moore Cleaning Services for property in the Arnold, Avery, Dorrington, Camp Connel area! Prices were very reasonable for the level of cleaning they provided.