Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

They showed up on time, but could not diagnose my problem. I think the tech might have gotten…read morefrustrated. He tried a couple things before he gave up. He asked for service fee payment, I paid it. He didn't give any suggestions of how to move forward. He asked how hold the machine was, and walked away as I was answering, got in the truck and left. It was very odd. Machine still not working and no idea what's wrong with it.

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Scheduled service for Thursday to repair refrigerator not cooling. NO SHOW, no call to cancel or…read morereschedule. Called back for Friday to get it repaired. AGAIN NO SHOW, and no call to cancel or reschedule. Tried to go to their website directly and it is no longer available. I am getting another service company as food spoils in a refrigerator that is not working.

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Great service. Made it quick and easy repair and was exactly as quoted price. He is my first call…read morenext time something breaks

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Was having issues with fridge; After reading the online reviews, I contacted Seminole Appliance…read moreRepair. I spoke with Magan and she coordinated the service on Feb 14th, I requested a specific time for Service and she was very accommodating. The Technician arrived on time, was knowledgeable ,professional and friendly. Great Customer Service !!! I definitely recommend them.

My mother called Seminole when her fridge broke. There was an error message coming up on the…read moredisplay "LF", Unplugging/replugging reset it for a few hours then it came back. They came out quick and evaluated the issue. THe most important thing is that they were fair. They identified the issue be one of two issues. When they left it was great for about 3 days, then started again. He came right back out and determined that the whole coil unit needed to be replaced, which was expensive for this LG unit. He said that he would do the job, but given the age of the fridge, it would be better to consider a new fridge given that the repair would be creeping up towards the cost of a new one. Since she decided she would get a new fridge, he refunded everything except the service call/evaluation.....Definitly earned our business next time as a fair appliance repair company.

TERRIBLE experience with this company! Our refrigerator needed repair, which ended up being a bad…read morecompressor. When the technician came, he identified the problem, and said it would not cost more than $400 to fix, because of my warranty with the manufacturer. He told me that it would be "easy as 1,2,3" to call the manufacturer and get the part approved. He guaranteed the coverage and the quick turnaround, as my family needed to know if we should buy a new fridge or suffer a few days without one, while the parts were being approved. After calling the manufacturer, they informed me that only one of the parts was covered. Then I began calling Mr. Appliance every day to speak to a manager, but didn't get a call back for almost a week. This whole time with a broken refrigerator in our house. Finally, after calling again and again, I was able to talk with a manager and was informed that the technician's word was not true. The parts that were not warrantied brought the total to about $1,100. At that point it was significantly cheaper to just buy a used refrigerator, but instead my family was unnecessarily stuck without one for a week. I explained how I received false information from the technician, and asked for them to do the repair at the promised price, or to return the service fee for coming out in the first place. Although management blamed the technician for giving false information, they still refused to do anything to rectify the situation.

Two techs came regarding a wine cooler. The lead was a smooth talker - gave me a quote for the…read morerepair but it wasn't broken down into parts and labor, just a lump sum. Wen I asked for a breakdown he said he couldn't provide one, that this was all the company sends them. I declined the repair and told them to charge me their $179 service call. Smooth wanted to put sales tax on the service call. I told him services are not subject to sales taxes in Florida. He asked me what business I was in and I said legal. Suddenly the tax charge disappeared. Don't use this outfit.

Devon was great! Gave clear instructions on how to use the appliance after fixing! Will definitely…read morerecommend him again

My interactions with this company went poorly and I absolutely do not recommend. While writing…read morethis review I took a look at some of the other reviews for the company. A pattern quickly emerged. First, I noticed that they seem to have the inability to keep the appointments they make. Possibly promising times that are appealing to the customer but in reality, they are incapable of honoring. They absolutely require you pay a fee when booking your appointment that they oddly emphasize is not refundable for any reason. When a major appliance isn't working and a company promises you a quick repair most people blindly just pay the money. When things don't go as planned, which appears to happen in quite a few situations mentioned online, you are reminded that the fee that you paid is absolutely, positively not refundable. Second, people like an itemized bill. We would like to see exactly what we're paying for when it comes to such a significant amount. However, this company appears incapable, unwilling and on occasion outright rude in regard to requests for an itemized bill. When the technician was finished I specifically asked if I would receive an itemized copy of the bill to which he replied, "yes. It will be emailed to you". Surprise, just like the first invoice I received it was not itemized. Based on the numerous reviews that I have read regarding their invoice, I will not pursue asking for an itemized copy. It appears they have not yet ever provided anyone an itemized copy that requested it and, in some cases were downright nasty and rude. Their explanation as to why they are either unwilling or incapable of providing an itemized bill is absolute nonsense and they should be more capable of understanding why people don't believe it. They either need to start providing itemized copies of their Bill or a better excuse as to why they can't. Third, some of their representatives seem to lack a focus on basic customer service skills. A quick apology when they are delayed or a polite, consistent approach to concerns would go a long way in resolving issues. Instead, I interacted with employees that appeared completely unconcerned with their repeated delays or appointment changes. Others appear to have had a far more difficult time dealing with their rude, condescending replies that aren't doing anything but exacerbating the issue. In conclusion, the company feels incredibly shady to me with a repeated pattern of issues. They charge way too much, are filled with disingenuous excuses when questioned about their business practices and generally incapable of honoring the appointment times they provide. With so many options out there, this shouldn't even be one you consider. I strongly encourage you not to just take my word for it, but read the other reviews that share a similar opinion. They're mixed in with all of those glowing five star reviews that seem oddly similar and contrived.

My Frigidaire ice maker has been making lots of noise since it was first plugged in then it stopped…read moremaking ice. I finally called Frigidaire and I'll tell you what, their customer service was phenomenal. So thank you Frigidaire for that! Frigidaire was sending Simco Refrigeration to take care of the problem - warranty issue. It's been a few weeks since Marty (SIMCO) replaced the ice maker... Marty quickly and professionally did his job and has my ice maker putting out ice like crazy! Great job Marty (SIMCO)!

Our refrigerator recently decided to start freezing the fresh food. We gave the original vendor,…read moreSoutheast Steel, a call to see who they recommend, and they referred us to SIMCO. Since it would take a week to get the necessary part in stock, he gave us a tip -- place a cereal box in the fridge where it could block the vent coming from the freezer. This slowed the entry of cold air into the fresh compartments. (And this mostly worked, only things on the top shelf or two remained frozen. When the part did come in, the repair was quick and efficient. (He was about 30 minutes later than he had advised, but since we're about an hour from his home base on a good day, I wasn't put off by this.) The repair itself took perhaps 20-30 minutes at best, and he didn't even need to unplug the refrigerator. Where he went above and beyond was in pointing out the components he replaced, what they did, and their individual costs. He also mentioned that he'd been at least somewhat involved in a design change to the part he replaced, making the issue we'd encountered less likely in the future. He also took the time to make some suggestions on keeping the front of the fridge looking clean. (Yeah, OK, I'm not the most fastidious on cleaning lime deposits from the water-and-ice dispenser. Oops.) Much as I hope we won't need these services again for quite some time, I'd call SIMCO back in a heartbeat.