I have used USA Plumbing and Heating personally and recommended them to several clients and…read morefriends. They go out of their way to make sure you have a solid experience with their contractors. They are timely, professional, helpful, and trustworthy. I can't recommend them enough. I give them 5 stars and a high 5 from me!

DO NOT USE!!! The owners are administrators and don't know much about plumbing. Sooo they hired…read morea business development manager who is well paid and will tell you and SELL you a service that you feel good about. They quoted us a price that was triple what we should of paid (later research highlighted this- but when you have a plumbing emergency you don't have time to research-lol). Then the actual plumbers come out-at the time we worked with them they only had two. One was scary crazy and on the brink of being fired. The second was a recent out of state hire and was overwhelmed with his responsibilities. He installed four new Toto toilets for us. The business development manager had assured us that this is something he is very experienced with. But on the day of the installation he spent several hours on the phone with the manager figuring out how to install one. It's now a few months after the work and we're having problems with 2 of the four toilets they installed and don't want to call them because of the anxiety of having to work with them again.

*****DO NOT USE THIS COMPANY, THEY WILL TAKE YOUR MONEY AND RUN!!!!!!!…read moreWe were supposed to have ourroof replaced and they were going to set up our house painting. We gave them the insurance check, and they replaced the roof, and did a horrible job. We had leaking and they never responded to us after that and did not have our house painted. We tried to contact them many times and never received a response and had to pay out of pocket to have our house painted.

PLEASE, I beg you, do NOT trust them!!!! They put a roof on a house we were buying, and have cost…read moreme so much money with their ridiculously shoddy work and not doing anything like a decent company would have. They lied about the vents being replaced, and those vents are hail battered and leak everytime it rains. And the gutters...they not only double-flashed the gutters and put in hundreds of unnecessary nails to hide this fact, but they also put the sealant on TOP of the shingles, so now it is impossible to replace the gutters (which is absolutely necessary) without destroying a very young roof. This company will ruin your home!!! Please whatever you do, do not hire these people!!! You would be safer hiring a storm-chasing door-knocker, and those are the absolute lowest of the low in home roof repair.

It has been a pleasure to work with John over the last several years. He has been indispensable…read morewith keeping my parent's home, now a rental, in tip top shape. He has been available on tight turn around times, has been on time, and gets the jobs done promptly. He has completed a variety of repairs with quality work and attention to detail. His prices are more than fair. John--A Handy Service--is my go-to for repairs, upgrades, and maintenance.

2.5 stars (project done: replace trim and a few small boards of siding on chimney)…read more Unfortunately, my experience with this company was less than stellar and I would hesitate to recommend them to anyone. Pros: --The project ultimately got done. Cons: --The project took twice as long to complete due to the constant excuses of why John could not show up either on time or at all. Everything from "something came up" to "I pushed snooze too many times lol" and everything in between. Those are direct quotes and those aren't even half the reasons the project had to be delayed because of other things that "came up." --John wasn't very professional and per conversations as he was finishing up, not experienced enough for the project he committed to. Ultimately, I came away with the impression that John thought his time and money were far more important than mine--not just because of his lack of professionalism but due to messages he sent me even when the project was complete. I'm grateful this project finally got finished, however I will not be using John or A Handy Service for any project in the future.

They came out to an emergency plumbing situation in a timely manner which was great but they came…read moreback to replace the water heater and all the pipes which they did very wrong and incorrectly. We requested them to come back and fix what needed to be and we specifically asked for the guy that did the original work to not come back as he messed up the first time and yet they still sent him out to do the repairs. We also found out my the city inspector that they did not request a permit to do so! We requested an itemized receipt to make sure we got what we paid for and we have yet to get one. We have sent a letter to the owner of the company in Castle Rock and a letter to the office closest to our house and have yet to hear back from them. Highly recommend not using this company as you don't get what you pay for and the employees are very messy.

My husband and I recently purchased a condo, and as part of our home inspection, the inspector…read morenoted the water heater was 17 years old and that we should prioritize getting it replaced. Okay, no problem--I called 3 plumbers as well as Home Depot for quotes. On the low end (Home Depot) I was quoted just over 2k for a new 40gal heater. On the high end, I was quoted $3200. I decided to go with the middle option, Courtesy Plumbing, which came in around $2600 and included the tank, labor, disposal of the old tank, and modifications to put the tank in per updated codes. Ryan took the call, came out for free to check out the space, and came back a couple days later for the install. I appreciated that Ryan was transparent, courteous, and diligent. He and his partner got it done correctly and they left no mess or evidence of their work besides my brand new tank. He even did a water pressure test for me after he had some concerns that our pressure was too high. Rather than immediately try to upsell me on a regulator, he got creative and found a way to test the pressure, only to discover that it was actually fine. As a layman myself, I felt reassured that Courtesy was not trying to trick me out of more $. I also upgraded to the silver client package after they finished the job because I liked them so much. We'll eventually need HVAC work done in here, and I will be calling Courtesy. Thanks to Ryan, and extra thanks to Courtesy for acknowledging my husband's service as a USMC veteran and offering us a discount.

Won't do business with this company ever again. They made a huge mess of our front yard, Destroyed…read moreall of the sod and flower beds, muddied the brand new carpeting inside, and left gaping holes in our drywall! We had to fix it all in a hurry as we had tenants. When we asked to be (partially) reimbursed their customer service rep, Cat, threatened to put a lien on our property. Do not hire these guys!!!

On-time, professional and fair. I look forward to working with them again.read more

We just moved to Arvada and needed some heating work done on our hot water heat before a small…read moreremodel. Called several other HVAC companies and none called back. High Water answered their phone and was booked out for at least a month. I told them my situation and they were able to fit me in a small window that would get the work done when I needed it. They showed up on time and went right to work, explaining all the process along the way and got it done in a timely manner. It's always hard when you move to a new town to fine trades you can trust and after my experience with High Water yesterday I will trust them with all my plumbing and heating.

I've used them twice now and they are reliable, they communicate well, and they do good work…read more They've cleaned and inspected my furnace, and fixed my water heater vent so it would exhaust properly. I had that done last year by someone else and it wasn't done right. These guys fixed it properly.