Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

Was vacationing in the area and needed a groomer. Called Golden Heart Pet Boarding and Grooming. I…read moreregret that I did not get the young lady's name but she was the owner of the business, super sweet and an obvious dog lover. She listened to what I wanted and even called me to check on a little detail we hadn't discussed. Very impressed. Baileigh came out looking like the princess she thinks she is. :) If I lived here she would be my fur baby's full time groomer. Call her! You won't be disappointed

From the owner: We offer a stress free boarding and grooming experience for your pets! All of our boarding is done…read morein our home. There are no more than 8 dogs here at a time! We pride ourselves on not being your "typical" boarding and grooming facility as we personalize ourselves to each individual pet's needs! We are family owned and operated so you will occasionally see my husband, mom, or dad running around doing boarding pick-ups/drop-offs and helping out with the business!

Nothing but the best for our 8 Jacks...haha... Once you go Jack, you'll never go back…read more Well papa made an appointment for Milo, Buddy, and Waggs at this new place. Our groomer moved here and of course we followed! Danyell rules as the best groomer, our kids love to be in her amazing care. Arf! And hubby was pleased with the place and friendly staff.

My husband and I were so thrilled with Dog Haven Lodge. The staff was so friendly and…read moreaccommodating. They took wonderful care of our three monsters while we were away. I can't recommend them enough.

Awsome place will be back. Beaitiful and friendly place with fantastic people.........read more

From the owner: I am a small town business owner.i specialize in comfort grooms and muzzle free/kennel free work…read morespace. I love making the animals feel at home, I want them to leave happier than when they came in. If you need to reach me, call or text 8654698563

Literally cannot recommend this place enough…read more The owner, Svetlana, is as nice as us can be! The drop off hours are 7:30 AM to 6 PM. She spends so much time with the animals and even sits outside with them while they are having outdoor playtime. Each dog has their own kennel that they can go in and out and each dog has their own bed. There are two separated, play areas if you do not want your pet to play with other dogs. Definitely trustworthy, reliable, and a fantastic place to leave your pet went in the Smokies! HIGHLY RECOMMEND

Clean, well maintained facility in a beautiful setting. Our dog was well cared for while we stayed…read moreat a cabin nearby.

Ashley and family truly wonderful! My dog Lucy recognize where she is at. Lucy can't wait to go…read moreinside and see all of them and play!

Both of our Golden Doodles looked great. They took great care of them and gave us a heads up text…read morewhen they would be done.

Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

Our 9 month old mini goldendoodle was just not very fun to be around in the house. He constantly…read morechased, nipped, and generally wreaked havoc, especially around my young children. After 3 weeks with Top Notch Canine, he is so much better behaved! He will go to and stay on his "place" which he seems to actually enjoy vs. being crated so that I can get things done around the house. He will sit and stay there, even outside, until I tell him to come. He can walk by other people/dogs outside without causing a huge scene. Reagan picked him up and dropped him back off at my home, which is a huge benefit. She was able to come into my house and see how he acts and talk with me about my concerns. When she dropped him back off, she was here over an hour teaching me how to give commands, walk him, and use the e-collar. Before sending him to training, I was trying to avoid using an e-collar, because I didn't understand it's purpose when used correctly. With my dog's personality, none of the ignoring bad behavior/giving him treats for good behavior worked. After Reagan trained him with the e-collar, the vast majority of the time, I only have to use the tone feature, which feels exactly like a cell phone buzzing on vibrate. It works so well to quickly get his attention and correct his behavior. He's been home from training about one month, and I've only had to use the "static" button about 5 times, this is the feature that actually gives a shock, and I've used it when he starts nipping at people to quickly let him know that it is not ok. I was also worried that doing an intense training like this would alter his personality, but he seems to have genuinely loved his time at training, and he's even scheduled to go back for boarding when we go on our next vacation. This is also a HUGE benefit. A lot of other boarding options basically leave the dog in a kennel for their stay, unless going out for a bathroom break. I know that he'll have such fun and love being in a home environment and socializing with other well-behaved dogs while we're away. I'm so glad that we made this investment and now have a dog who is so much better behaved, and getting better every day. My girls LOVE being able to sit on the couch and pet him, and he is content to sit on his "place" or just be in a room with me (I work remotely from home) during the day without causing chaos. He is obviously still a puppy and sometimes makes bad decisions, but now I feel like I have the knowledge and tools to correct him and to better enjoy having him as a member of the family.

We were so happy with the results we got with Top Notch Canine! Reagan and Will were so easy to…read morework with and helped us get our new dog trained and started out on the right foot. She is so much more behaved and easier to have around other people. I would definitely use them again!!!