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    Dodge County Humane Society

    1.0 (2 reviews)

    Services - Dodge County Humane Society

    Animal shelters

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    8 years ago

    Helpful 3
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    Oh no 1

    10 years ago

    Helpful 1
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    Pets Earth

    Pets Earth

    3.7
    (3 reviews)

    Update to previous review: Removing one star due to not-so-great service for the last two times…read moreI've visited. The last time I was there, the gal working upfront at the register, seemed really mad for some reason. She scoffed or huffed and rolled her eyes when I would ask for something or ask a question. It just really seemed like she didn't want to be there. This most recent time, I was only given the shampoo and not the conditioner for the self wash that I ordered. Once I started the wash, I realized that one was missing, but couldn't very well leave my wet dog to go ask. I also thought they might've stopped offering conditioner and maybe they just only had shampoo...When I mentioned it at the front desk, there was no apology or offer of a small discount. Instead, the person at the front said "well, if you would have told us, we probably would've given it to you." Not a huge deal, but it just bugged me the way she spoke to me.

    It's not my nature to be disgruntled nor to give low Yelp ratings. However, the last 2 times I took…read moremy multipoo to Pet's Earth, once to Papillion and this time to Bennington, I've had a less than satisfactory experience. Both times I expressed my dissatisfaction after the groom and asked for assistance in fixing the problem. The time at Papillion they offered to groom him at a later date at no cost. I was not able to make it in due to a family move. Next, I took him to the Bennington location and, again, he came out looking like a first day groomer had groomed him. I took him back in today, a week later. The groomer was obviously not happy about having to fix him and said, she didn't have time to bathe him, (that I should have told them I wanted that!) what's more, she didn't really know what more she could do for him. When I asked if she really thought this looked like a dog who had just been groomed a week ago, she defiantly said yes. I was incredulous and tried explaining he was all choppy, he didn't even look like he'd been bathed the last time, nor had his ears been brushed out. The manager tried to be an intermediary, but ultimately took the groomer's side. At which point, I just shook my head and said I'm done and left. I have 4 standard poodles and a multipoo. I think a more courteous congenial attitude toward fixing the problem was in order before losing over $500 every 6 weeks to groom my crew! I was calm, explained what was wrong, and did not get angry. But I was frustrated and stupefied why they couldn't just shape him up and make him look fresh and well groomed. Below are photos from the Papillion location and the Bennington plus a photo of Bijou after a proper grooming. I love supporting small, local businesses. But I can't return here in good faith.

    Dodge County Humane Society - animalshelters - Updated June 2026

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