My puppies stayed overnight at Lucy's this past weekend. I loved that you can virtually watch your…read morepuppies while they're there--it gave me so much peace of mind. We also paid extra for a grooming service, which was totally worth it. Lucy's provided a progress report on how your puppies' visit went, which I really appreciated. When I picked them up, they looked content and happy, and they smelled amazing! It's clear they were well cared for. I'll definitely be bringing them back.

The owner did call us and apologize. She reimbursed us along with offered Lunas nails to be done…read moreagain by one of her more experienced nail trimmers. The conversation was great. While this was unfortunate, we are hoping to take Luna back to see her friends soon. Thank you again

Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

I LOVE, LOVE, LOVE this place. The grounds are beautiful, the staff is super friendly, they are…read moresuper organized with pick-up and drop off and very reasonably priced. They offer full days and half days too. They have little pools for the dogs to walk in, trees everywhere and lots of shade for the Summer months. They have live cameras (accessible through the web site) in all areas to watch your kids throughout the day. They ensure all vaccinations are current so your dog will be safe and complete temperament tests before your dog interacts with the pack. My boy was recently adopted from the Animal Defense League and he was so scared. I am sure he never experienced Doggy daycare before. They were patient with him and loved on him as if he was their own. When he got really nervous they separated him and gave him some space. He is now a regular several times a week. They have great financial packages, offer tons of services and soon they will opening the area to wash your own doggies. They also offer free day care if you have a primary dog and foster another and they are dropped off together. How amazing is that!!!!!! Ten stars goes to Lucy's.

They have my pups tired and clean after playcare . Have not used them for boarding yet but hope…read moreto soon

The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.

Fast and they do a great job. Everything has been great for years of service with them. Thank you.read more

THEY ALMOST KILLED OUR DOG!!! We left our Silky Terrier Coco with them for a week while we were on…read morevacation. During our vacation we called multiple times to check up on Coco. They told us every time that she was doing fine. When we returned to pick her up she had severe bloody diarrhea and was almost comatose from dehydration and she had lost 3 pounds in one week! She had to spend 2 weeks in the hospital on a IV and have a feeding tube for 4 weeks because she was to weak to eat. This cost us $6,600. But the worst part is her kidneys failed because she was neglected so long by them and now the vet says she only has 6-9 months to live...

For years Harley has attended Camp Bow Wow San Antonio Airport and their other locations throughout…read morethe area. The staff at every location have always been friendly, patient, kind, and caring not only to Harley, but with anyone else's furbaby that I ever saw. We have tried other companies but none compare to the service we have gotten over the years with the Camp Bow Wow family. We truly appreciate all that you have done and do and we can't wait to come back! We are going to miss you all very much as we head back to #florida in the next couple weeks. He will be in a few more times before we go A camp bow wow in Melbourne, Fl would be awesome , just saying...wink wink!

Wyatt loves Camp Bow Wow! And today was bath day. His teeth are clean but he wasn't keen on getting…read morehis nails clipped. That's ok. He looks adorable in his new bib anyway.

This is a wonderful place for our fur baby. No kennels, no runs. When I drop her off for day…read morecare...she cant wait to go through the door, and that makes me happy.

Our dog Clyde has been going to Kara's for 2 years now, and he absolutely LOVES Kara's! He mopes…read morearound in the morning until we ask him if he wants to go to Kara's then he's full of bouncy goofiness! And he comes home very happy and exhausted. Kara and her staff are amazing and so friendly! Our dogs love being boarded there as well, and we have always felt comfortable leaving them there when we go out of town for a day or two, or even over a week. They also occasionally get groomed there when we are too lazy to do it ourselves. We can't imagine taking our dog anywhere else, and the pricing is really fair as well! They also offer a taxi service for pick up / drop off, which is great in a pinch!

Pawderosa has a great team. Clean & professional. I would highly recommend any of the three…read morePawderosa locations.

Another successful stay at the Ranch! My boy, Dude, loves to stay here, drags me through the door…read moreevery time we come for boarding or day care. That says a lot. Last stay, we were gone for 8 days, originally supposed to be 6 but life happens, so I called and asked for an extension, and it was no problem. During Dude's stay, I got "Bark Mail" with pictures and updates on how he was doing. And when I picked him up, was given his "report card", which was such a cool idea. I can't recommend this place enough, the staff is amazing, the dogs are so well cared for. Thanks again,Pawderosa!

I've never been so happy with a groomer and will never go anywhere else! They did exactly what I…read moreasked. Very fair price, too.

I called them to see if they would do a walk in nail trim for my dog and told me to come over. The…read morefacilities are nice and clean. The staff is friendly and helpful. They were very quick to assist and the prices are more than fair. They have many other services that I haven't used but I would be willing to give them a try due to my positive experience.

Took our fur babies there while in SA Texas, doogies seemed to like it and were not traumatized…read more Good customer service all the young ladies were helpful. Def will return.

Review for Camp Bow Wow, Rocky Point location in San Antonio…read more How incredible it is to go on a vacation and have peace of mind knowing that my dogs are safe, and that they are being very well cared for by an expert staff! WHAT A GAME CHANGER!!! Camp Bow Wow ensures that every dog (aka "camper) is fully vaccinated, and has passed a temperament test. Your camper will be evaluated for a few hours at their facility, free of charge, to ensure that your dog is not frightened or aggressive. My dogs had a BLAST at Camp Bow Wow! How do I know? I was watching them with their live webcams! The staff members are all fully trained in everything relating to dog wellness -including doggy first aid, in the rare event it is needed. The staff is dedicated to ensuring that your dog has FUN! I am grateful that I never need to worry again about where to take my dogs when I have to go out of town, because I have found the perfect place - Camp Bow Wow!

Reviewing here because my Google review will get deleted…read more Nice place with cameras to watch them play but way too EXPENSIVE. $53 a night for boarding is already a lot but now they're charging $15 if you pick up after 11am!! Tell me who can pick up before 11am if they're out of town? They don't tell you this before you book. They have a sign at the front desk once it's too late to reserve somewhere else. Dropped off around 2pm and picked up around 2pm the next day for $68!!! I've been going for years and the staff is not friendly either. Never going back. Will be boarding down at Tails are Wagging from now on.

Our pup loves CBW! He had some teething issues which were communicated clearly from the staff to us…read moreand a solution was quickly found to ensure all pups stayed safe. We will continue to leave our pup in the hands of the staff here and feel safe to do so!