I rarely encountered any issues while renting property during my travel assignment. However, if the…read moreneed for assistance arose, Raelene, my property manager was a simple phone call or text away. Responses were always prompt, courteous, professional and most of all, incredibly kind. I was never made to feel like a bother whenever I did need to reach out. The rate was a bargain for the cute 2-bedroom, 1 bath. If I ever do return to Klamath Falls, Hyde Realty (specifically Raelene) would be my go-to for potential rentals; she's simply the best!

found the staff to be kind, honest and knowledgeable. They were there when we needed to find a…read morehouse. I will be recommending them to my friends and family.. Good job Ladies!!

The absolute BEST realty company in the county! Highly recommend Lester Realty when it comes to…read morebuying or selling a house! Extremely professional and knowledgeable.

No response to repair requests: leaky roof, dishwasher broken, windows and paint in poor repair…read more House was not clean before we moved in, took 2 additional days for us to clean the building just to move our possessions in. They will increase your rent as much as legally allowable every year. They auto bill pay charged me 3 times the rent amount causing significant financial hardship. With the billing error the book keeper told me I needed to be "careful" when making payments. no apology given, just placed the blame on me. How does a tenant practice care making an auto-bill-pay payment? Timeline is estimated 2-3 weeks to correct. I was told to take them to small claims court before she hung up on me. Don't rent if you can rent from literally anyone else in town. Slum lord property management.

Exceptional Service with a Personal Touch!…read more My experience has been great working with this United Country office several times. They all really combine small-town charm with professionalism, making for a seamless experience. Their knowledgeable, caring team goes above and beyond to ensure every detail is handled efficiently. I Highly recommend as they really care about their clients.

I've emailed and called a couple times and no one reached back to me. I did speak to this nice…read morereceptionist and she told me that one of the agent was on lunch and that will call me back and I haven't heard anything back nor received any call back. Can someone please give me a call back I would really appreciate it. I've emailed you a couple times and I hope to hear from you soon thank you!

I spoke with Stephanie who called me back quickly and was very helpful. They seem to have a lot of…read morelocal contacts and solid vendors to take care of your property.

Not responding to renters needs when hot water heater isn't working, ignoring calls and emails…read more Will not recommend them to the many people I am in contact with looking to rent in the area.

Danger for renters of Goose Lake Property Management's "Lakeview branch." A friend and I rented a…read morehome on October 1996 at 604 North "F" Street, Lakeview, OR. Things went well for a while, but in May 1997, we began experiencing hot-water heater problems, thus forcing me to remove 20 dry-wall screws from the access door to the basement of this 4-unit property (back then). Upon doing so, we discovered that the landlord and house-owner had purposely sealed the basement which was full of household trash, ANIMAL PARTS, drug paraphanalia, etc. - a real sick-house syndrome! Upon loging a complaint with the back-then owner of Goose Lake Property Mgt., we promptly received a 30-day eviction-notice on 13 June 1997, thus we left that nasty town and relocated to far-better lives down in the Owens Valley of CA. We received only half-our rental deposit back! VERY CORRUPT organization!!! We learned later that the Goose Lake Property Mgt. owner (a woman from K-Falls) had an AWFUL reputation in Lakeview for the mal-treatment of their renters, and was evidently constantly in-litigation with many of their previous clients!!! I am NOT kidding! Renter/buyer beware. We'd hoped the totally corrupt and mean-spirited company GLPM would be closed-down by now (Aug. 2013) but, NOPE they they still exist! BUYER/RENTER BEWARE!!! SpM

Zero stars if I could. Took $725 from my $2025 security deposit for nonsense things like accusing…read moreus of having a pet (we did not) when in fact it was blatantly obvious that a dog had previously lived there because my wife is allergic to dog fur. Other things they charged us for were cobwebs when the place is a LITERAL cabin-type house next to the lake. Of course there's going to be a million midges which will bring a hundred spiders. Horrible, horrible place. I rented starting in the winter and didn't know the absolute bug fest in the summer. I'm from out of town so I didn't know how horrid the Klamath midges are. They then charged us for wear-and-tear things like crappy vertical blinds, lightbulbs that WE HAD ALREADY REPLACED. This has never been an issue for me and my wife, as we've been renters since 2017 or so. This is the first place where we had to pay for things they would have done/fixed anyway to prep for the next tenants. Don't rent with Stewart, they will place you in a sh*thole and take away a lot out of your security deposit (out of spite, it seems - they even labeled the cleaning fee as "NO ATTEMPT TO CLEAN" when I fact I toiled over that crap place every night after work for 5 nights).

My wife called with inquiries about a property and after repeated attempts to get said information…read moreI called and spoke with Jack, who insisted he had returned all her calls and e mails. Almost immediately he knew who I was and actually asked me "whats my problem," to which I replied there was no problem, I was merely seeking information my wife was unable to get. I was of course shocked by his attitude and never did get anywhere on the property I was asking about because he "was unable to reach the tenant for their permission to enter the premises." I'm not sure what school of property management he is from, but as both a landlord on my owned property and a renter myself, 9 times out of 10 it is written into the lease that the landlord can enter anytime they want as long as there is 48 hours notice, whether acknowledged by the tenant or not... This guy was totally unprofessional and impolite, and certainly did not "make new tenants feel welcome" as his website states. I guess the housing market in Klamath Falls is so good he doesn't even need to worry about his properties renting! I certainly will not be using them as a housing resource now or in the future, and if you are a property owner considering their services to lease your property, I would definitely think twice.

Very slow process and Terri replies very inconsistently, either at 5:30pm and won't reply for…read moreanother week. She requests more information but doesn't view it/ignores it until way late. Find any other property management!!!! This one is a waste of time!!

Rented from them for 2 years never late. Did a move out walk through with one of them and they put…read moremore stuff on the breakdown of my deposit then what was there. Trying to say I still owe them money when I have pictures and proof of all blinds being replaced. They never fixed anything right. Beware

I have been a tenant with Asurent for over a year. My experience with Rick and his team has been…read moregreat! They are always responsive, friendly and eager to help. From my first contact with them, I was treated with respect, and an immediate response. With the housing shortage in Medford, not many realtors ever returned my calls, or asked for applications and fees just to view a property when I was shopping for a new home. Asurent does not do that! Rent from this company if you can.

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.