All furbabies and their parents are lucky in Boston area to have Furry Styles…read more Wish Krusty and I could move to Cambridge. Stefani, the owner of Furry Styles, previous owner of Tefani & So. Dogcare in San Francisco, and mom of two golden retrievers, Rossi and Lars, is the savior for us when I was looking for daycare for Krusty back in 2021. I guess all dog parents have their own challenges with their dogs. Krusty is lovable and smart, but she is sometimes moody and protective of her mom. However, Stefani always focused on her positive side and potential and helped Krusty to be better K9 citizen in last 3-4 years while we were with Tefani. Even though Krusty is very picky with human and other dogs, Stefani quickly became her favorite person and Tefani was her favorite place to go every morning. The pictures with Krusty's big smile, which Stefani shared with me every day, always made my day while I was at work. Sometimes, I am not sure how Stefani remembers all details about Krusty, but, Yes, she remembers everything. She knows whether Krusty needs more attention or some space. She communicates with me if there is any I have to be aware of. She took care of Krusty like her own dog with lots of love while I was away. Even though Krusty is very sensitive with others who try to touch her paws or butt, Krusty trusts Stefani for grooming and Stefani knows Krusty so well that she always provides best haircut for Krusty that fit into her lifestyle. We are still sad that Stefani moved to Boston. We miss her so much.

Our dog, Harlow LOVES the Dapper Doggie! She gets nervous at groomers where there is a lot of…read morecommotion and rushing. The groomers at Dapper Doggie are kind and gentle and the first time so came to pick her up she was napping in the lap of one of the staff who was holding her after her groom. Harlow has a positive association going to the groomer and I'm deeply grateful that I can trust she is treated with so much love and patience there. Great communication and wonderful grooming skills; the only groomer we use now!

They are super accommodating, always finding the time for appointments, although I know how booked…read morethey are. They're reliable and listen to what the customer wants. We've never had a cancellation with them or any issues (even when the whole block list hot water in the winter). My dog is always smelling great and looking cute after her grooming appointments. They also sell really nice clothes for dogs, leashes and toys - great variety!

This place is the best. Great service, great ownership, and I wish them many, many years of success!read more

I hate writing a negative review and would normally just let it go, but I can't in good conscience…read morerecommend this business for daycare as my life and my pups life has been completely altered after sending him here. I moved to Boston in November and decided to send my dog to daycare and boarding here as it's close by to my home. Previously my dog was in daycare for years in our other city we lived in and he absolutely loved it. Immediately upon arriving to this location it is incredibly small. I believe they take the pups on pack walks so they're not inside the whole day. It's so small inside I don't see how they even have enough room to play. I started sending my dog here on Saturdays and I noticed he would start crying when we would turn onto the block. I'd drop him off and he would have a complete meltdown and I didn't understand why, as the staff here is incredibly kind. I also had to start traveling for work, so when my pet sitter couldn't stay with him I'd send him to boarding, which they'd transport him to their Roxbury location. It was like pulling teeth to get any updates on how he was doing. They don't answer their texts sometimes for a full day. I had to beg them to finally start uploading a report card just to know how he was doing or if he was ok. The lack of communication alone should have been a big enough red flag to stop sending him here, along with the stress he seemed to be under upon drop off and pick up. In January I sent him for boarding for a work trip and a couple days after I picked him up he got incredibly sick. He ended up having to be hospitalized for a couple of days and I paid almost $10k in vet bills. They said he likely caught something from another dog. Several months later, again after a work trip he now won't let any of my dog walkers approach him with his prong collar. I don't know if maybe someone at the Roxbury location handled him aggressively with his collar, but he's 5 years old and has been wearing this collar since he was a year and a half old. We have never had issues with it until I started sending him here. I have no idea if something happened to him at that location since their communication is abysmal. A couple of days after this, I saw a Facebook thread of a woman who sent their dog here for a simple nail trim and they gave her pup back with a popped blood vessel in its eye and said they had no video footage to provide when she asked. Everyone in the comments said that a popped blood vessel in the eye is a sign of strangulation, and people started sharing their terrible experiences about this place. This would make sense why my pup doesn't want anything near his neck anymore. I'm not sure why there aren't many google reviews, but there were hundreds of comments of people sharing their unsettling stories here. On top of the financial stress this has put me under, I've also had to completely change my work schedule to walk my dog since he doesn't trust any walkers anymore. I now have him in a harness and have been doing more training with him, but I've had to cancel all of my travel for work because of this. I've never had any behavioral issues with my dog until sending him here.

They are friendly and very pleasant people. My dogs love going there! They do a superb job. I…read morehave two Cocker Spaniels, and that breed requires a lot of detail and time to clip and groom with a proper Cocker Spaniel cut. They are patient and attentive to details. This is the place to go to get your dogs groomed well! I can't say enough good things about them!

i have a 18 year old Chinese mountain dog ive had her for 4 years i have her groomed every year the…read moreother places cut her etc. i was very Leary about groomers ever since but i talked to other dog owners they told me about pet spa i asked one person on how good they were he replied i don't have a dog but i know just about every dog in Somerville goes there so i took her my dog has long hair thick and skin tags lots of them i told the groomer she said i can work with that well she did a wonder full job the dogs hair was even she took her time she really cares honestly if you are Leary about groomers she puts that to rest with her warmness towards u and the dog its the best groom my dog has ever gotten

I was honestly disappointed with my last visit here. My dog pretty much looked the same as when I…read moredropped him off. I pretty much paid $70 for a bath. Save yourself money and go else where.

My Daisy has been going here for at least 2 years for grooming. I definitely recommend them for…read moregrooming. My dog is very stubborn and not easy to work with, but her groomer Jess does a great job, and she's very professional.

Great service love the groomers they always do a nice job on my dog never have a problem making an…read moreappointment I definitely recommend them!

I had been looking for a trustworthy and good groomer for my little anxious Shih Tzu for months. I…read morewanted a place with a groomer that I could trust, in an environment that's not too overwhelming for my already anxious dog. I was so happy with the job that Melissa did. Really fantastic. I dropped him off first thing in the morning and he was ready within an hour which was perfect. I tried Dog Bulter in the past but after 4 hours they called me to say that my dog is being aggressive. That was news to me, but it turned out that they had 25 other dogs roaming around at the same time. That explained the behavior. They were nice but not suitable for my dog. So I'm happy that I can take my dog to D'tails where the grooming is done more on a one on one basis. I found it a little too pricy but my dog seemd to had a better experience so I'm ok with that.

I went into D'Tails to buy a bottle of shampoo for my dog. At checkout they automatically added a…read more5% "service charge."On shampoo I selected and carried to the counter. What service would that be for exactly? It felt icky and deceptive. I walked out without the shampoo and with a certainty I won't be back.

We have been clients at The Urban Hound for 15+ years and we have never been disappointed. The…read moreservices are amazing and consistent whether it is day care, boarding, training, grooming and all staff is totally dedicated to their roles. If you or your friends have dogs this is the best of the best.

Urban Hound is a great space in the city, especially if you don't have a yard. They aren't however,…read morepuppy friendly. The puppy day care only runs to 5 months, so my extremely well socialized 7 month old went into the normal play group. My dog frequents dog parks and has playdates often- all of which have gone swimmingly. She is also in her second training class, and is very smart. When we had our "temperament test" at UH, I expected this to go smoothly as well. I got a call shortly before the day was over that my dog was not allowed to come back until she was closer to 10 months, as she has "too much puppy energy"....I mean, maybe because she's a puppy? When asked what this meant, they told me that she was high energy, and not picking up on social cues. Yes, my 7 month old mix is high energy, I'm not sure whose puppy isn't! However, she has never missed social cues from other dogs she's played with. I have a hard time believing in this one setting she couldn't catch a hint. I respect that maybe my puppy is too energetic for the typical play group at UH, but perhaps extend the puppy age range, especially if you're making judgments related. Safe to say we will not be returning once she's 10 months. We will find a daycare that recognizes a puppy has energy like a puppy!