Competitive pricing. Attentive staff to both humans and pups! Love the offering of hours of large outdoor multi-dog play space which is very different than most other boarding companies. It's a bit of a drive for us from Bellevue, but well worth it. [PS - It's unfortunate that the pictures of an injured dog show up first. Not challenging their validity, but our dog has stayed at DWR multiple times without incident.] read more

Contacted about their dog daycare; learned they have breed restrictions (don't accept pitbulls). Would be nice if this had at least been listed on their webpage with vaccination and other requirements. read more

I was so excited for my 11 month old puppy to finally be able to go to DogWorks daycare. He loves playing and running around with other dogs. I do believe he had fun there, however, after a few sessions it wasn't working out. The pick up/drop off times made it so I had to be home. (They offered to get him from the house but that wouldn't work in my situation). He would come home very dirty, smelly, and I believe over stimulated. He forgot all manners whenever he came home and picked up bad habits. This was fine, not their fault, just wasn't working out for us. I had reached out to get him off the schedule and pull him from the program. I was told his last day would be Wednesday, March 1st. So on Monday, February 27th, he was picked up for his second to last day at daycare. Around 2:30pm on the 27th, I was notified that my dog was bit during daycare and had a "quarter sized" bite that was bleeding but looked to be "surface level" and "'not that deep." I was called and talked to the employee about the incident. She stated it was due to "play." I was not given the option to come pick him up. And he was not "taken home immediately" as they have tried to argue. However, when he got home around 4, the bite was way bigger, and much deeper than I was told. The bus driver explained the incident and said she cried with him for 30 minutes when it happened (So how long did they wait to call me?) She also said it was traumatizing for her as she was the only employee on site at the time. In my opinion, that is negligence. I was also told he was crying as he was trying to get away from the other dog who bit him so he was taken out of the field and then put back in the same play field with this dog who tried to go after him a second time. The fact that the incident was so traumatizing to the employee makes me believe it wasn't a "play" related incident, but something worse. I was told there is always at least 2 people, one in the field, one in the office, but she had already said her boss, who is usually in the office, had to pick up a bus run. I ended up taking him to the emergency vet and was told this bite went all the way thru the muscle. He immediately went into surgery to begin repair which includes stitches, a drain, antibiotics and anti-inflammatory medication. During surgery, they also found a second puncture wound which also had to be stitched up. All of this totaling to over $1,700. I reached out to let them know this was all going on and said I do not believe the vet bills should be on me to cover as he was in their care when this happened. The email I got back was basically an explanation of how it wasn't their fault and they will not be paying any vet bills. But they will "waive his daycare" fee for Wednesday. He can't even go Wednesday if I wanted him to, he's recovering from surgery. I didn't want to post this, but because of the response I received and lack of care that was shown, I believe people should really think about the risks before signing your dog up for day care. The argument trying to be made is that when I signed him up, I agreed to the risks of dogs getting sick from daycare, or dogs getting too rough and injured while playing. Yes, that is understandable. But what I did NOT sign up for or sign my dog up for was having to undergo emergency surgery after being in their care. No one from DogWorks has bothered to call me since learning about the incident. I only received an email back saying they will not cover the vet bills. Disclaimer: I do believe the employee/bus driver was genuinely concerned and cared for my dog. I do not believe she was properly trained to handle a situation like this. This post is directed at DogWorks as a company, not any one employee. read more

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Avoid - They are not professional. They discriminate against their clients are not professional and lack customer service. Apparently, they seem to think that they are busy enough that they don't need to care. They have quite the high and mighty attitude. If you do use them, don't criticize anything they say or do and make sure you walk on eggshells or you will be fired by Chloe since she is the all-knowing and always right expert in all documentation that is provided by your vet. Failure to provide the exact paperwork that she is expecting will result in being fired as a client. Despite the fact that what was provided actually has all the needed information. But, Chloe is the expert after all. Horrible experience don't waste your time. read more

The facility is nice enough, but don't expect much from the training. My dog went to a two-week "Board and Train" and came back without any improvement. In fact, her loose leash walking skills were worse than before. read more

Unfortunately, they only allowed dogs that agree to play with other dogs while boarded. In other words, they do not offer individual boarding services for a dog. So your dog must play with other dogs. This won't work for my dog and may not work for yours. read more

This place has everything we need. Our doggo loves it here an I would never consider taking him anywhere else. It's a little bit of a drive, but is totally worth it. I am so glad we found this place and know you will be too. read more

I just did an evaluation at their Redmond location and was overly impressed. I will be taking my dog there for sure, for a weekly play day! During his eval I received updates on how my dog was doing and they even sent me pics of my doggie playing! Any place that does that shows me how much they care and understand that our pets are family! Highly recommend them for daily play dates! read more

We've been using Dog Works Ranch since they opened their gates and LOVE them. They're interactive with the pets, give specific attention to the ones that need it, and love and play with them like the dogs are their own pets. It's nice there's no "extra fee" for exercise, the dogs have tons of room to play, logs to jump over and toys to chase. We would not even consider going anywhere else. Oh, and my three dogs love "going over to play"! read more

Couldn't ask for a better place for my pup. The staff here at Dog Works is very knowledgeable and friendly. I was very impressed with both of their facilities... plenty of space outdoors, clean kennels, no overcrowding. thank you so much for taking care of my furry little friend, and for tiring him out every day! :-) read more

We love this place! We've been bringing our dogs for once a week daycare here for over 2 years. Even though it's quite a drive for me it's worth it to have people who understand dogs and for my dogs to get safe & healthy playtime. Suzi is a gem and really understands dog behavior. All of the other staff members have also been really great too and are trained properly. I know they're well taken care of here and they always come home tired. read more

We were looking for a place for our two Aussies to go to for occasional day care and boarding. Have not yet gone to Monroe location for boarding but have done a few day care days. The team at DWR is very professional and great with our dogs! read more

My lab loves Suzi and this new location. The fields are large and they have a covered area if it rains, so it is great all year, every season. I like having a happy tired dog at the end of the day. read more