I have been a painful customer there over 15 years maybe even 20 from my first Shih Tzu because…read morethis wonderful lady and now her daughter are amazing groomers and they actually have a love for animals that cannot be compared. They're booked out two months in advance so get your appointment Because they're well worth it. Reasonable rates place is kept impeccable. They're true to the word they work very hard family owned business that we should always support so if you love your pets, this is where you're gonna go parking in the front street parking which is easy enough. Cash is getting here.

Where do I begin,let's start at the beginning. My Willie was born just before Covid by May of 2020…read morehe was in real need of a grooming. I called about 10 groomers and none of them would take him. Finally I came upon Ann at a Dogs World. She immediately said she would make room for him and didn't want him to suffer in the summer heat. Well ever since then Willie had been a regular customer and Ann is so professional and caring . Willie is very much at ease with Ann and comes out looking like a million dollars. Ann knows her art and it shows .

They are gentle and do an awesome job with our Paddy. He always comes back looking like a million,…read morebefore taxes.

Took my dog here 3 times . First two times was okay , their attitude is literally horrible and i…read morewas so sweet, both women always appear irritated or bothered , no matter how nice you are , last time i sent my dog, he came out genuinely shaking and scared ( he's gotten over 40 plus grooms never happend ) And they informed me he peed , which he's also never done , after this, at any sudden movement or like you raising your voice the slightest he would pee in the house and he's FULLY POTTY TRAINED FOR OVER A YEAR, I felt so bad i didn't send him to grooming for a while , because clearly something they did affected him , i took him to my old groomer today that's done him over 20 times , and they told me as soon as they brung out the ear hair pullers ( not sure of the name ) he started shaking and peed before he could even be touched with them, keep in mind he's gotten his ears plucked before paws and clawz so easily even by me!! do not send your dog here they clearly are aggressive you can just tell by their tone , attitude and just overall persona.

Had a great first experience at Universal Grooming. They did…read morean amazing job with my dog, and the service was top-notch. Highly recommend them if you are looking for a reliable, caring, and skilled groomer in the area. We've finally found our new regular spot.

(I'd prefer a 0 rating): Avoid this groomer. On July 3, 2026, I brought my Miniature Australian…read moreShepherd to Universal Pet Care on Mosholu Avenue for a basic bath and nail clip only. I gave the owner/groomer explicit instructions that NO hair was to be cut, trimmed, clipped or shaved (ex between her paw pads). She violated these directives and made a mess of my dog''s coat. Her coat has been clipped short and unevenly; the long dense feathers on her belly and legs have been trimmed and thinned raggedly, and entirely cut away between her hind legs; she was given a rough blunt sanitary trim; there are blotchy areas that are chopped to less than 1/2"; her head and legs have been shaved, and her ears cut lopsidedly; and her long thick ruff is cut short and thinned. Ironically the hair between her paw pads was not touched; I told the owner this is the one area where she could be trimmed. She didn't even brush her out; she has been shedding all over my furniture. The owner denies she did anything more than bathe her (and says she has a video to prove it). This is simply not true; my dog's coat is proof enough (and I have taken photos to document it). I have consistently worked to preserve my dog's thick, full-bodied coat and dense, long feathers. The quality of her double coat has been compromised, as have the insulation and protection it offers. It will take months with careful, consistent grooming for it to return- I hope- to its natural state. If you want your dog's naturally lush double coat preserved, and your instructions followed with honest communication, avoid this business.

Fantastic!!!! They cut my dog's hair the way I wanted them to. The place is warm and welcoming. The…read morepeople are lovely and kind. My first time there but it will not be my last!! Great experience.

Clean, fun and loving with my Rosie. Great groom every time... very busy which proves they're…read morefulfilling pet owners needs. Always listen to my requests and concerns.

Paws on 5th gave my dog an absolute transformation. From…read morethe moment we walked in, it was clear how much they truly care about the dogs--not just how they look, but their health too. Yes, the wait time can be a bit lengthy, but it's completely worth it. They take their time and make sure every dog is comfortable, safe, and well cared for, and it truly shows in the results. What really stood out was that they noticed a rash on my dog's skin and immediately brought it to my attention so I could take my dog to the vet. That kind of care and honesty is rare and so appreciated. Pro tip: bring cash to tip--they absolutely deserve it. If you want groomers who genuinely love what they do and treat your dog like family, Paws on 5th is the place. Highly recommend

I brought my Portuguese Water Dog here several times. The first time, I arrived when they were…read morefinishing up with him and he was yelping loudly when they were pulling hair out of his ear canal. I spoke to them about it and they said they would be more careful next time. He left the groomer shaking his head for hours. The next time, I reminded them re his ears. He left with hematomas on his ears and shaking his head. I have had these breed for decades and have worked with many groomers. I have never had this negative experience with another groomer. My dog is still terrified when we walk by this groomer's door. Now we have a groomer who my dog is excited to see and absolutely no issues with his ears or otherwise. I also had scheduling issues with the groomer and they were not polite or apologetic.

In July 2024 was gifted a yorkie puppy and was immediately overwhelmed. When I looked up it was…read moreMarch 2025 and though cute she was a mess . I called several groomers and all were busy . I called Richard and explained my predicament. We agreed I would be standby for any cancelation . I received a call and it turned into one of the best things for myself and Audra the yorkie . Richard explained she had to be shaved down due to tangles . He would attempt to retain as much fur because of the weather . He also explained Audra had a lot of anxiety and was extremely attached to me . RICHARD KNOWS DOGS . Richard gave me insight which helped me when dealing with my pup. I have been with Richard and his son since . I am delighted with the service I receive

Richard is the best. We have been his client since 2014. My Jack Russell then only one year and…read morenow turning 13. Richard shows patience, love and compassion. His grooming is amazing and he takes all the time necessary for the experience to be positive for the pup. My JRT Speedy loves him and is so comfortable there he falls asleep during the blow dry. His skills are unmatched by anyone I know. We love him and rest of his team. Lucy & Speedy

Such a great and professional experience. My dog (very energetic and excitable bernedoodle) goes…read moreright in without hesitation. He comes out looking so handsome and happy. She also has trimmed my daughter's puppy and is getting her used to the grooming process. Highly recommend!

Horrible, horrible, horrible!!! If you want your dog to spend 7 hours sitting in a cage and get a…read morequick 15 minute trim before pick up, go for it. Our little guy (4,5 lbs Yorkie) was completely traumatized. Nothing was properly trimmed or washed. He smelled horrible. He had a huge red burn on his head from either cutting, brushing or blow dryer. He cried when we got him back. We had to give our dog a bath, medicine and take him to a vet after a 7 hour "spa treatment" at The Cut Above. Never ever again. Save your money or research better! There are so many great places where people actually care about your pets. Not this place..... STAY AWAY!!!!!

Julie is the absolute best. My puggle Layla is very nervous & skeptical but Julie took her time to…read morelet Layla roam around the salon before her appointment to warm up, and I didn't feel rushed when dropping her off. Julie's dog comes to work with her and she's a doll too! At other salons, I've picked up my dog after the appointment and she's visibly distressed for the rest of the day. Julie called me to let me know Layla was close to being done and when I arrived, Layla was hanging out behind the desk, comfortable behind a playpen gate (but not in a kennel) next to Julie while Julie was working on her next dog client. Layla was happy and has never looked better! Julie books pretty far out, but if you make your next appointment when checking out, you'll have no issues. we can't wait to visit again!

I can't say enough amazing things about this place…read more We have a five year old Vizsla, named Parker. Vizsla's, as a breed, should not be groomed. It ruins their skin or something. I don't know. She does need her nails cut frequently though...they grow crazy fast! So when we lived in NYC, we had Parker's day care cut her nails periodically, and we were never part of the process. We moved to Westchester and now have a dog walker, so no day care to cut her nails. Instead, we tried to have the vet cut them, which was disastrous. Parker is a real nut job lunatic about having her nails cut, and our usually sweet girl bears her teeth and tries to kill whoever is wielding the clippers. (She's 60 pounds of pure muscle. She could 100% take you and me out.) Since that didn't go well at all, we decided to give Groom Spot a try since they are close to our house and we like to support local businesses anyway. You guys. Julie and Larry are the dog whisperers. Julie is THE ONLY one who can cut Parker's nails. My husband and I usually take Parker over to them together, we don't have an appointment, but Julie and Larry stop what they are doing and take Parker in right away to clip her nails. Larry puts a muzzle on Parker (don't judge us, it's completely necessary) and my husband and I hold her down. But honestly? Julie usually has two feet clipped short and DONE before Parker even realizes what is happening. She doesn't really have much chance to freak out. And Parker is really smart (not just saying that because I'm her mother). The back two legs are usually a struggle, but Julie expertly and quickly handles it. We never have to come back another time, they have never not taken us, and they are two of the kindest, most professional people in this business. They are always smiling, and I don't think I would if I were them, Parker is a real pain in the rear when it comes to her nails. And as soon as they are done they tell Parker how good she is and give her a treat, commending her on her performance, which is completely unjustified. They just love dogs that much. I mean, totally same. Of note, we have tried to cut her nails on our own at home and NO WAY is that happening. I could write a great deal about all the types of tools and methods we have tried, to no avail. I don't know what we would do without Julie and Larry to take care of this for us. Bring your pets in! They are the best.