The 40 year owner herself went out of her way to care for my 13 year old dog who ABSOLUTELY HATES…read moregetting a haircut. He freaks out!!! She calmed him throughout the matted ordeal. And gave him a new leash of life---totally transformative! Omg! Thank you so much! From the bottom of our hearts/ thank you! xxoo! We will be back!

Trish and Tommy gave a lovely service for a rather difficult pup. Could not recommend them more!!read more

My dogs grooming was fantastic. The only problem with our experience was that, a week before my…read moredog's appointment, I walked in and asked for a price quote. I was asked my dogs weight, I told her what I wanted done and was quoted $120.00. Today I dropped off and when I picked my dog up, the charge was $160.00 plus tax. I very politely said that she had quoted me $120.00 and she opened her book and said well, that wasn't for a full groom and that price wasn't $120. Well, I have their business card with $120 written in it. I didn't want to argue so I paid but I won't be back. Just make sure you double check the price before you take your dog to be groomed here. I went here because they use to groom both of my other dogs and I never had any problems. Too bad as my pup looks fantastic but not an unexpected $40 fantastic.

We had a fantastic experience here, after a terrible one elsewhere. Diane was very welcoming and…read morethe facility is very neat and clean with great toys, treats, etc. for sale. Our cockapoo was trimmed perfectly without us having to give any direction. They are true professionals!

He is terrific! Dogs look great! One of my dogs is old and difficult and is no problem! You won't…read morebe disappointed!

This week I took my 15-year-old Bearded Collie to Doggies City to be groomed and get a summer cut…read more Luis was wonderful. He clearly took his time with our dog and was compassionate with the dog's restrictions. He let him rest during the process. Much appreciate the kind treatment! Susan H.

Joe did a beautiful grooming on my Luna Bella. He made me feel at ease with his patience and kind…read moremanner. At my request, I met him before I entrusted him with my little girl, I later found out through other of his clients what an honorable business he runs, placing the needs of the kids (what he calls our four legged family members) ahead of the parents "wants". For example, he will not try to detangle a matted kid toca use pain to please the family. This is traumatizing and painful for the kids. As the old adage says "an ounce of prevention is worth a pound of cure". Thank you for keeping me on track of my baby's grooming. You have earned our family's trust.

Nothing but EXCELLENT things to say about this wonderful groomer. When Joey returned my initial…read moreinquiry phone call, he walked me through a questionnaire to get a sense of both me as a parent as well as our pup. He clearly has decades of experience, and loves what he does with a sincere passion. He has a very clear routine that helps each pip feel right at home in his presence. He also talked me through the whole experience when I picked our girl up, just to let me know how it all went and how she felt about it. There is no doubt that Joey genuinely loves the "children" (as he warmly refers to the pups) that come in. The cut itself came out great. No knicks or scrapes, and the length is exactly what we had asked for. He also did a great job balancing out the tricky parts of the face and head (we have a Goldendoodle, so the mustache, beard and eye can be pretty particular). The cut is only 5 days old now and is growing in really nicely. This man is SPECIAL, guys. I am so relieved to have found a groomer I can trust so implicitly!

Our doodle was very anxious fidgety and had a negative experience at a previous grooming, when she…read morewas a puppy, which made it a very nerve-racking experience to get her groomed. These groomers are wonderful and reassuring. She came out looking great.

Great place. Taken my dog here many, many times. She leaves clean, pristine, and smelling really…read morenice. Recommend this place to anyone who has dogs that grow long hair like my Morkie.

This is disturbing and I am including graphic pictures for those who are sensitive but I need to…read morebecause my husband and I are in disbelief, anguished over this... I wanted to share this because I know as a loving fur parent you would want to know. ALERT for all pet parents- Do not use Pleasantville Pet Inc. grooming services. On 6/28 we had our 3 dogs visit and the worst pet parent nightmare occurred. The groomers do not know what they are doing! My male Havanese's ears were shaven down so low that he suffered clipper burns and needed vet attention. His cut was shameful and not to his breed. My Maltese-bischon and female pure-bred Havanese was also given a hacked cut- not to breed standards. They charged us top dollar and we paid 300$ including a tip. This story gets worse as to what happened to my sweet sweet female pure-bred Havanese! They sliced her tail down to the bone and she needed TAIL AMPUTATION surgery today. Essentially she has lost two inches off her tail! She suffered unnecessarily that day because the owner and the female groomer (Wilson and Rosa) dismissed it as simply small "accident" a "nick" when they were trimming her tail. What is so disheartening and disgraceful is that they were not forthcoming or HONEST about sharing what was truly done. The way we discovered it was that my dog immediately came running to me from the back room with BLOOD streaking down her back. The owner looks up from his cell and say matter of factly-dismissing it with his hand, 'oh ...that's just a nick from when the were trimming her tail". Cruel and dismissive! I asked the woman for more details and I could not get a straight answer! In fact, the woman never admitted to what she really had done at that moment, never informing me knowing the gravity of the injury (Again-we had just spoken on the phone prior to arriving to store) and they NEVER offered to take her to ER Vet or anything. THEY PLACED TWO BAND-AIDS on her tail!! My husband and I feel like fools for taking what they said at face value. WE PAID and just left wanting to take our dogs out of there. When we took our sweet fur baby to the vet, to their astonishment and disdain it was revealed she was SLICED DOWN TO THE BONE. We did go back and confronted the woman groomer. The owner didn't even offer to speak to me nor did offer a full refund at that time. The woman groomer did admit using a "blade". I told her that since she had the knowledge of what she had used she must have known, she should have told me immediately and taken my dog to the vet or informed me so that I would have. Such negligence and incompetence...this is not best practice and if she would have reported this my dog would at least have had a better chance at healing. These two weeks my Havanese was running a fever and has had two different antibiotics as they had to start aggressively treating the infection she required frequent check-ups, every 2-3 days to see how she was healing and to change her dressing. On top of this pain meds were needed. My dog is so sweet she does not whimper or complain, she just sat there by my feet looking sad. She is an innocent! My poor baby suffered in pain for that day unnecessarily, because unbeknown to us of what was really done to her. This establishment is not operating accordingly to law and is not reputable. They claim they do not have insurance (violation of law that passed in 2015 regulating grooming businesses to safeguard for these reasons because animals are being disfigured and killed). The Westchester department of Health states they have a license, however the groomers need to be certified, trained (none on display); They should be taking documentation of vaccinations (did not even ask although I did produce copies) they needed to have taken my dog to the vet immediately (They did not act or suggest option) and they should have submitted a report of the injury -they have not...All this leads to this conclusion they are not reputable and sorry to say may be in it only for the $$$. They did not give us a refund of our money. Many in Pleasantville and neighboring areas use them and I want to share the terrible experience because of the tragic circumstance my poor dog has had to experience TAIL AMPUTATION. Please share! SO FUR PARENTS BEWARE.

I hate to write a bad review. I myself am a health professional and know how damaging a negative…read morecomment can be, and that many are erroneous. But I must write this, in order to protect the community of dogs and owners This establishment"groomed" my 7 year old Cavapoo and took a chunk of fur and some skin while doing so. They called me back in to suggest that the injury had already been there! And, there were other nicks that did not draw blood or leave marks. I don't know what to complain about first--their carelessness and harmfulness or their dishonesty. DO NOT HAVE YOUR DOG GROOMED HERE.

What I like about this place is that it's by appointment & I don't have to worry about my fur baby…read morewaiting all day to get groomed. Other places I have been to had my dog locked in a crate waiting to get groomed. All the ladies there are very nice & professional.

Mason was groomed by Lex and I absolutely loved her and loved the ambience of the establishment. I…read morefelt very at ease and safe knowing she would be taking care of my dog baby. I had a previous experience where other groomers couldn't brush his teeth because he was claimed to be "aggressive". And she brushed his teeth with no problem and said he was a good boy with her because she made him feel comfortable. She cut him beautifully like a teddy bear just the way I love my toy poodle. Will be a faithful customer and recommend her to any pet parent. Please bring your dog here you won't be disappointed

I highly recommend I have a standard Poodle named Enzo and every time I bring him to Amber's he…read morecome out looking like a show dog people go crazy when they see him I don't know what she uses to wash them, but he be smelling amazing for weeks

My mom had her Maltese mix groomed and Amber was great! Her…read moredog is 13 years old and normally doesn't like grooming. She was so happy after Amber's grooming.