i brought my dog here multiple times. the set up is amazing, staff is great and friendly. i would recommend this place a million times!!! very affordable and easy to use bathing materials. not to mention the cute selection of clothes for your pet :) 10/10 amazing service. read more

This was our first visit today for our pug's nail trim, and we had a wonderful experience. We met Andrew, the owner, and he was incredibly welcoming from the moment we arrived. Not only did he give us a generous discount, but he also let us use the self-wash station for free. My husband and I had never used a self-wash station before, and Andrew was very patient in showing us how everything worked. He took the time to explain the process and made us feel comfortable and confident. Excellent customer service and a genuinely kind owner. We truly appreciate the experience and will definitely be coming back. Highly recommended! read more

Let me start by saying I didn't want to write this review. I only got to this point after trying to resolve the situation directly with them. I brought my pug, Chloe, in on Thursday 4/23 at 4pm. I've used their $80 grooming service three times prior with no issues. This visit was a completely different experience. I was told the service would take about 50 minutes. When I arrived, the groomer was still not finished, and I waited an additional ~20 minutes. The groomer (I believe his name was Drew) explained that he had cut one of Chloe's nails too short, which caused it to bleed for an extended period. I was obviously concerned, but still paid and left a tip and left. Since that visit, Chloe has developed multiple bumps across her body that appear to be a reaction to the products used. She has been extremely itchy, reluctant to walk, and has had a decreased appetite. This has been ongoing for several days. I reached out to the business to address this, especially as some of the bumps began to look worse. Despite explaining the situation, they declined to take any responsibility. I was also told they rotate between different grooming products depending on the groomer, which was concerning given that Chloe had no issues during her previous visits. I explained that I may need to take her to the vet due to the severity of her symptoms and that I didn't feel comfortable covering both the grooming cost and potential vet expenses given the outcome. Their response was that they would not provide a refund and the only thing offered was to return the $10 tip. Based on the other negative reviews, it appears that the owner is hard to work with and also lacks accountability. If you look at the attached screenshots, i still decided to disengage when she mentioned she was expecting. Regardless, she should have delegated her business to someone else while she is going through something extremely important while instead coming off as dismissive and lacking empathy. I'm very disappointed with how this was handled. Additionally, it took multiple days to confirm my appointment, and I had to follow up the day before to ensure it was still scheduled. Based on this experience, I would not return. Take a look at the screenshots and you be the judge. read more

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I am going there almost 3 years and they are so amazing. Very clean professional helpful and reasonable charges. Their customer service is excellent. My cat Cocoa enjoy bath and massages. I Will recommend them to all the pet owners. I don't trust anybody just them try few in past but very disappointed. Get pricing & availability read more

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This is the best pet self-wash we have been to in the South Bay area and we've tried many. It is a father/daughter owned. The shop is very clean and maintained, reasonably priced, and friendly, welcoming, and amazingly attentive to your needs. Our Pomeranian, Ozzy Pawsbourne, enjoyed getting gorgeous for his 2nd birthday party. I can't say enough positive things about this place. I highly recommend without hesitation. read more

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We love this place. This is where our baby Lana had her first haircut/bath when she was a puppy. She is now 3 yrs old. I love how they take their time pampering her. The haircut makes her look like a puppy again and she smells so good after her bath. Leslie the groomer is the best and super nice. I'm glad my husband found this place. read more

The owner that helped us was so polite and gives very positive vibes! I recommend this place to get your dogs groomed a very good price and getting help. 10/10 love this place so much!! The dog that the owner has is so adorable and so sweet!! I love that place so much!! I really recommend itttt!! read more

Friendly staff, This place is updated and really clean. Awesome feature's don't be shy to ask questions. Blow dryers are strong and hot. Also they supply shampoo conditioner and perfume! Cute clothes for sale at this location as well as features like nail trimming etc. read more

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Very inconsistent !! Valerie thinks she's a vet not a groomer !! And with that being said my lawyer will be involved ! Staff changes like musical Chairs . This last experience was it for me when I picked up my dog and his ears were cut all the way down to the nothing !! read more

Saw this boutique when my bf and I were getting boba next door. We bought a shirt for our cat but it was too big so we came back to exchange it for a smaller size but got this dress instead that's a harness as well because they didn't have a smaller size in the shirt. The pricing for the clothes is amazing and everyone is so friendly here! You're greeted every time you come in. Really seems like everyone loves what they are doing here and that always shows! My cat loves her dress read more

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This is my first time here at Doggy Cat Boutique, the owner provided a great customer service and experience. Also a friend of mine recommended this place and they knocked out. Tamara took care of my shy little dog and make sure she had an amazing experience, I received pictures and videos from Tamara and showed me the whole process. Tamara is a gem and a very good asset for this establishment. Thank you guys 10/10. read more

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First time client but definitely will be coming back!! They're amazing! My sister and I stopped by and were greeted very kindly by the Andrew and Tamara. Super kind and positive attitude. The boutique itself is clean and the aesthetic is on point. And they even have an office cat roaming around !! Which I loved!! My cat Baby is 18 years old so I definitely appreciated the TLC he was given. I got the Deluxe package that included the photos and videos. Tamara took care of my fur baby and even gave me a car report card ... how much cuter can that get ?! I know Baby LOVED his little spa day. He came home smelling so clean and his coat was very soft. Will HIGHLY recommend to my family and friends. Thanks guys !! Glad I found you I'll be seeing you again soon with Simba next read more

Doggy Cat Boutique - Black cat - Pet Stores Near Me - Lomita, California

Drew was cheerful, friendly and helpful at the front desk. We used the self service bath for our two small dogs (less than 24 lbs). Soap and conditioner are provided as well as towels, washcloths, and a dryer. All went well. Facility was clean and smelled good. Elevator baths help with raising your dog up (if they are large) and height adjust for best wash position. Recommended! Additional services (anal gland expression, nail trimming, etc) and full service wash are available. read more

Thanks doggiecatboutique in PCH Our dog had a wonderful luxurious bath.Love the place,so clean and equipped with friendly staff read more

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We have a 5-year-old pug who gets nervous at the vet and in new places. Everyone at this boutique is so gentle and kind to her. They patiently trim her nails, express her glands, and talk to her to keep her calm. We come here monthly for services and are always greeted with smiles. Their self washing station is a huge bonus too. Not to sound corny: they do treat you like family and your fur babies as one of theirs. read more

From the moment you walk in you feel so welcomed and comfortable leaving your fur baby. Super friendly staff, very clean surroundings, and the cut was perfect. They offer a variety of services and are very thorough with not only what you're paying for, but keep you posted every step of the way. My dog almost didn't want to come home with me! We will be back for sure! read more

We had a great experience at Doggy Cat boutique! We went for a hike in Santa Monica Mountains in the morning, my daughter's dog got really dirty.. I was looking for a place to wash her and found this hidden gem! Valerie text me their new address and Drew greet us with open arms... He immediately show us the self wash station. It was equipped with aprons, towel, shampoo, conditioner, dryer, and even ear cleaning solution! The best part is that the tub can move up and down so you don't hurt your back. Our dog turned out so clean and we had so much fun, I would highly recommend anyone who's dog needs a cleaning to definitely stop by Doggy Cat boutique to experience their state of the art facility! read more

Doggy Cat Boutique - Pet Stores Near Me - Lomita, California

Pampered Puss at Doggie cat boutique My cat was treated like royalty at Doggie cat boutique! They kept me updated throughout the spa treatment with pictures showing my relaxed kitty (who, let's be honest, had me a bit nervous at first). The staff was fantastic and my cat looked amazing when I picked her up. We'll definitely be back - highly recommend! read more

Doggy Cat Boutique - Pet Stores Near Me - Lomita, California

I am in love with my dog's new haircut and spa service. I was able to get a same day appointment. The spa is very clean and cute. Special shout-out to Tamara for doing an amazing job with Willy. She took her time and made sure Willy was well taken care of. He looks so cute!! Thank you again read more

Doggy Cat Boutique - Pet Stores Near Me - Lomita, California

LOVE this place! Drew and Valerie are both amazing and are doing a fantastic job running this place. Tamara was the groomer for our dog and did an excellent and outstanding job on her. She smells and looks good I can't thank them enough for all the pictures and videos they sent. I highly recommend this place and will continue to come back. All of you are the Best. Thank you so much read more

Doggy Cat Boutique - First bath - Pet Stores Near Me - Lomita, California

Our fur babies LOVE bathtime but they were becoming too big for a space. I'm so glad I picked my daughter up from the nail shop yesterday because I wouldn't have found this place. Our dogs are particular about who they're around and the spaces they enter. These two LOVED this place!! Valerie made us feel welcome and was there to answer any questions we had. Megan trimmed their nails and they LOVED her!! We're most definitely will be returning customers!! I'm sssooo happy we found this place!! read more

Doggy Cat Boutique - Blaze after is bath and nail Trim. - Pet Stores Near Me - Lomita, California

Brought in my dog for a spa day since it had been a while. We were greeted by a really welcoming staff member that was kind and assured my pup would get all the bells and whistles. Even had a great deal for it being our first time. Found my new spot Forsure. read more

Doggy Cat Boutique - Pet Stores Near Me - Lomita, California

We've been loyal customers of this grooming business for over two years, bringing in our adopted dog who requires extra care due to behavioral challenges. We understand she can be difficult to handle, which is why we've always paid the additional fee for pets who need more time or patience. One of the reasons we originally chose this business was because they advertise their ability to work with difficult or anxious pets. Unfortunately, during our most recent visit, the owner made it very clear that our dog was more of a nuisance than a client they were prepared to support. What was most upsetting was hearing the owner say that their "biggest pet peeve is a constantly barking dog." As the owner of a grooming business -- especially one that claims to accommodate challenging pets -- this comment was not only unprofessional, but dismissive of the reality many rescue pet owners face. We've trusted them with our dog for years, but after this experience, we no longer feel confident that she's in an environment where her needs are understood or respected. read more

He always look his best after his bath and grooming at doggy cat boutique. He smells soooooooo good! read more

Andrew was very friendly and helpful .. equipment is easy to use and the drying table and the washing table lift up and down like a dentist chair, which is great for me which I have a bad back so getting them in was easy then raising them up to Wash was very easy, very comfortable for myself and your pet.. nice clean store and many treats and accessories for your pet needs read more

Doggy Cat Boutique - Air dry for pets after bath .. cool or heated air blower - Pet Stores Near Me - Lomita, California

Thank you to the wonderful team of Doggy Cat Boutique!! Tamara the groomer and the owners Valerie & her Dad are really awesome at taking great care of our cats for their grooming! It's challenging to groom cats yet the team here will definitely get to know your pet and take their time in grooming them. Our cat's furs are so soft and clean! We love the videos they sent during their grooming sessions. They even have a report card of our fur babies when we picked them up. We did the Bath / Haircut package and everything is included! Ear cleaning, nail trim, even massages. We'll definitely come back here for future grooming. Doggy Cat Boutique genuinely cares about your fur babies and will take great care of them during their grooming visit. read more

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I brought in my cat Momo for her first grooming. I was helped by Tamara who was extremely helpful she took care of Momo provided her bath that included shampoo & conditioner. They also do ear cleaning, teeth brushing, and nail trim. This was a new experience for Momo but I feel really comfortable in coming back to do a grooming service. read more

Doggy Cat Boutique - Momo - Pet Stores Near Me - Lomita, California

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I took my newly adopted cat for her very first grooming, she's a rescue (semi-feral). I'm very worried she wouldn't make it until the end of the grooming knowing how she can be aggressive (bites and swatting) when she gets scared & with unfamiliar people. But she badly needs a bath & nail trimming. Making an appointment was very easy. They're fast to reply. The team at Doggy Cat Boutique made me at ease when I dropped off my cat. They ask about my pet's temperament, etc; they gave me updates through text how she's doing, what's happening, sent me videos to make me feel at ease. The groomers also took time, gave her breaks, and most of all they didn't give up on her. I picked up my cat and she looks happier! I'll definitely go back to them for nail trimming and once my cat is more comfortable with regular grooming, maybe a haircut as well. read more

Doggy Cat Boutique - Fresh, smells good and happy! - Pet Stores Near Me - Lomita, California

Disappointed with the lack of customer service. Everything I purchased can be bought on Amazon. I walked out feeling like I was bothering them by shopping there. The stuff there was okay with terrible staff, don't know how this place plans on keeping clients with the most greedy owner on the planet. read more

Just went to Doggy Cat Boutique's self wash station and it was perfect for our senior dog! Everything was included and so easy to book! They even had electronically raised tubs and tables. $15 on Mondays and $25 other days. I'm so glad we found a place after Petco said our dog was a liability and wouldn't bathe him anymore due to his arthritis. We spent over $100 having a mobile pet service come to him. This is soooo much more economical for us. https://www.doggycatboutique.com/s/appointments read more

Saw a banner advertising a doggie self wash station and had to come try it out. My husky boy Shark was very nervous as it was his first time at a groomers. Andrew was extremely helpful and walked me through the stations functions. He even played with Shark to try to help calm him down during the drying process. Thank you so much Doggy Cat Boutique! Until next time read more

I had a wonderful experience here. It was so clean, and the staff was amazingly nice and thoughtful. Tamara did such a great job bathing and grooming my 2 cats. Cannot recommend more highly. read more

My second visit wasn't as successful as the first. My dog was nicked while getting cut. I didn't see it for 2 days, when I noticed him licking more than normal. When I reached out to Valerie she wouldn't accept my photos as proof- she wanted me to bring my dog to the vet to confirm he was cut or to bring him back to her to verify he had a cut. She refunded me the tip of my $140 service and then stopped replying to me to my texts. For that expensive of a groom, I would expect much better customer service. We will not be going back. read more

Doggy Cat Boutique - Pet Stores Near Me - Lomita, California

I've had my son my for 5 years now & you can only imagine how many groomers we've been to but this place is DEFINITELY number 1! I've never seen him so clean & so fluffy! He's a husky mixed so he sheds a lot but when i rubbed him after his spa he had little to no hair come off! I was so impressed and happy, I will definitely be a regular now! (Excuse the pic, he's not really a picture guy lol) read more

Doggy Cat Boutique - Pet Stores Near Me - Lomita, California

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I found this place after driving by a flag with an ad on it for self-washing and decided to check it out with my dogs. We were able to come in without making a reservation. The place is very clean and the prices are fair. It's owned by a father-daughter duo who are really nice. You can adjust the height of the washing and drying stations using electric foot petals, which is super convenient. But what I loved most about this place is how strong the dryers are, unlike other self-wash places where it takes forever to dry your dogs. read more

Really nice products and bath. It's close by our home and their bath equipment is great. Will come by again

Very overpriced . man in front helpful but price not worth it the deluxe package is not much deluxe I can pay for basic at petsmart and get everything they upcharge Overall messy overpriced and not worth it . read more

They do a great job with cats. Ours was a stray and we weren't sure how she would react to a bath and nail trim but she seemed to do just fine. We will continue to bring her back here, and maybe our dog too. Secondarily I like the automation around the appointments, you can schedule over text. read more

Doggy Cat Boutique - Cathy, relaxing after her spa appointment. - Pet Stores Near Me - Lomita, California

My baby Ace is a Golden Retriever and has suffered from a lot of trauma and has really bad anxiety as well as other issues like a leg limp. They took such great care of him and got him looking amazing. My baby came home feeling so much better, he was calmer and he wasn't limping as much! They are so WONDERFUL! The staff was super friendly and helpful! They took such great care of Ace and listened to all our worries and concerns. Will definitely bring my baby back there routinely. read more

Doggy Cat Boutique - Pet Stores Near Me - Lomita, California

Megan did such an excellent job with Troy! All the staff was friendly and treated my pup with care. Honestly, the groomers go above and beyond. And most importantly, my standard goldendoodle's haircut was A1! read more

Doggy Cat Boutique - Troy (standard Goldendoodle) - Pet Stores Near Me - Lomita, California