**$300+ for a custom collar that wasn't the one I ordered--and the store refused to make it right.** I originally went to Doggystyle to buy a collar I'd seen on another dog. It was over $150, which was already more than I intended to spend, but I absolutely loved it. I was then offered the opportunity to design my own. As a designer, I was excited by the idea of creating something unique, and we spent a considerable amount of time going over every detail together. One detail was especially important: **the silver studs.** During the design process, I was specifically asked if I wanted the collar without studs. I immediately said, **"No."** We even discussed the placement of the studs, and the owner wrote my selections down as we designed the collar together. The custom collar ended up costing **three times the price of the original collar.** When I picked it up, I was so excited that I immediately put it on my dog. It wasn't until later that I realized the studs--the very feature that made me fall in love with these collars in the first place--were completely missing. I contacted the store the **very next day**, expecting them to stand behind a custom order that didn't match what I had ordered. Instead, I was told that because my dog had already worn the collar and because I appeared happy when I picked it up, they wouldn't do anything. This wasn't buyer's remorse. I didn't change my mind. **I simply did not receive the collar I ordered.** I later asked for a copy of my order and was only sent a small portion of the notes--not the complete design we had gone over together. Ironically, I would have been much happier buying the original collar off the shelf. Instead, I paid three times as much for a custom collar that doesn't reflect my design, the order I placed, or the reason I fell in love with these collars in the first place. read more

I'm extremely disappointed to say I had a terrible experience at Doggy Style. I've been a loyal customer since 2004, when I first shopped there after moving to NYC from Miami and purchased a beautifully made collar and leash for my Weimaraner, Charlie. Years later, when I adopted my dog Sugar, the first place I went was Doggy Style. I bought another leather collar and leash, assuming the same level of quality and craftsmanship. Last week, after 10 years of use, the leash clip finally broke--which is completely reasonable. I returned to the store and purchased a replacement. This new leash was thinner, noticeably lower quality, and cost $119 with tax, but I paid it believing I was paying for durability and good service. One week later, the grommets popped. I immediately returned to the store expecting a refund or, at the very least, an exchange. Instead, I was told no refunds, only an offer to "fix" it--so it could presumably break again. An exchange was never offered. Only store credit. That response was unacceptable. I make a point to support small businesses, and when I pay premium prices, I expect quality, accountability, and service that stands out. This experience delivered none of that. Poor product quality and worse customer service. I will not be purchasing from Doggy Style again. Deeply disappointed beyond words. read more

The owner of Doggy Style (Annie? Andy?) is dismissive, abrasive, and rude every time. She is always grumpy and always likes to complain about something to customers (not a good look). The ironic thing is, she also complains about the lack of customers - but when an actual customer comes in, she doesn't even greet you when you come in! Nor does she bother to say thank you when you buy something (which, um, actually supports her business!). It's unbelievable rudeness. She seems like a miserable person. It's a bad vibe on a lovely block with wonderful shops and cafes, where literally everyone else is friendly. We could all just shop on Amazon; it's cheaper and easier. So here's a note to the Doggystyle owner: your prices are *very* expensive. When a customer walks into your shop, say hello. Do not ignore them. Look up and greet them. Thank them for stopping by your store. And if they make a purchase, guess what? Try saying thank you. I mean, come on. I'm never coming into your store again. However, you can use this feedback as a lesson for how to treat other customers, a lesson in decency, and maybe you'll see a change. You're just plain mean to people and you do not even seem to like your customers. No wonder the store is empty. This neighborhood, Greenwich Village, is great about supporting local business owners--but we expect to be treated with kindness, appreciation, and warmth. The opposite of how you treat people at DoggyStyle. If you're dealing with burnout, either sell your business to someone who loves what they do, or just shut down. We don't need you on University Place when there are so many other nice people looking for us to stop in and chat, shop, and support them. read more

I had a terrible experience at DoggyStyle. I was repeatedly told that the groom was $80 and teeth were an additional $20 when I called in. I even called the day before to confirm the price. When they rang me up, they charged me $145. No apologies were made and it was insinuated that I made up the information. Beyond this, I repeatedly asked them not to cut my dog's hair too short. This was his first groom, he's a 6 month old Yorkie puppy, and I didn't want a short groom. They completely ignored my request and proceeded to essentially shave him and gave him a super choppy cut. I hate the haircut and he looks like a different dog. I'm deeply disappointed in the experience and I won't be coming back after this. I would give this 0 stars if I could. read more

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Have been taking my dog here for 6 years. The last appointment I had booked, they canceled on me. Today I tried to book my dog in for a grooming and was flat out told no. No reason no explanation, just "we are booked and not taking any appointments." Highly recommend avoiding taking your dog here and finding a place that is consistent and pleasant. read more

Points for absolute consistency.... Andy the owner is always defensive, always abrasive and utterly déclassé. Go elsewhere. This place is a dark hole lurking in our very upbeat neighborhood. Andy's vibe pervades the place like a cloud of sulphur. read more

Although t it was not my dog that got groomed-I saw my friends dog after grooming. Way too much fur taken off and this hair cut was not even! I know she went in for a trim and the poor dog hardly had any hair left! Scared me to not try here. They have good toys and treats but I'd never go for grooming! read more

Drug your dog before you take it to this place. If your dog acts like a dog or gets a bit nervous the diva (who changed my dog's grooming appointment three times then haughtily informed me that really "I should find an in-home groomer for my pet." ( as if this place isn't expensive enough) Rather than deal with dog-diva groomers, the following groomers were recommended by my vet at Heart of Chelsea: Beasty Feast 327 w 14th street 212-300-4693 speak with Martin 145 W 24th St #1, New York, NY 10011 +12126457297 https://www.pawsinchelsea.com/ 156 W 22nd St, New York, NY 10011 +12126330040 http://www.disfordoggy.com/ read more

I've been a customer at Doggy style for over 20 years and have followed them from Soho to now the west village. They always have everything I need for my dog and pet and are always so friendly. The owner, Andy Is such a delight and Is always so welcoming and friendly. They have the best selection of merchandise In NYC and even groom. I was able to pick up a beautiful cashmere sweater for dog at such an affordable price. I have always loved visiting Doggy style and catching up with Andy. They are always so welcoming and a perfect fit for the neighborhood. Anthony Arroyo read more

Doggy Style - Pet Stores Near Me - New York, New York

An earlier review called reference the staff here as "divas," which really sums it up. Zero communication, zero concern about following requests, and anything short of "you did great!!!" is met with defensiveness and a glaring lack of professionalism. Inexplicably, Brianna's ego is accommodated by a preference to placate immaturity rather than run a business. The neighborhood needs more dog groomers; hopefully a better one comes around soon. read more

- personable staff - I take my super floof of a dog here for her warm weather cut, full service for her size/temperament = $125 (~3 hours), in the winter when I just need a sanitary cut (ears, butt, feet ~15 min.) $35, cannot recommend Chuan (her groomer) enough - great selection of high end products from treats to carriers - I know people complain about the cost (and honestly it's twice as much as I spend on my own haircut) but my hairdresser has never had to do my nails, clean my butt, or risk being nipped read more

Honestly I don't understand how this place can have anything less than 5 starts. I had such a great experience the other week. This store has been on my list (even before getting my pup Sonny), growing up as a teen in NYC I'd giggle at the name every time I walked by. Anyway, we stopped in and were greeted by the staff and they were nothing less than patient, kind, and helpful. They sized sonny for his new coat and even gave him some treats! We travel into the city from the Bronx but I'm counting down the days until I come back in for another raincoat and and some other fun items! read more

Doggy Style - Sonny in his fleece lined rain coat! - Pet Stores Near Me - New York, New York

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So kind and patient with my special needs rescue who really just wants to walk around in a place she feels safe. She takes me too them all the time. If you need a groomer, I see many happy customers and their pups coming and going while we are there. read more

Doggy Style - She was politely asked to not site on the display. Not surprised it was moved the second time she came in and plopped herself down on it. - Pet Stores Near Me - New York, New York

I wish I could give less stars if I could. The service was terrible. The staff was unresponsive in terms of request for assistance and questions: There was unknown charge to my purchase- which I have pointed out but was blatantly ignored. No one explained the store policies, yet was unkind when I asked for explanation on them. Overall the staff was unkind and unhelpful in meeting the requests or answering the questions I had for products or services. I felt very uninvited due to the staff attitude and I really think some change of staff could improve sales of the store read more

I purchased a 'Messenger Bag' for my traveling 14 yr old rescue Chihuahua years ago when I lived in the Village. I now live in CA. People have stopped me everywhere to ask where I found it. In airports, grocery stores, and outings when he gets too tired to walk. 'A boutique shop called Doggy Style on University Ave in Manhattan'. He is now 18. The Messenger Bag is starting to fray at the seams. Remy likes keep his head close to heart. Nothing like this bag on Amazon, or in pet stores here! I just called to order two more to be shipped to CA. Whitney helped me figure out the measurements! Seam to seam! Such a positive spirit! No ordering online yet, I hope it happens! Remy From The Bronx will be traveling more stylish now! read more

I had such a great experience shopping for my dog daughter at Doggy Style. The staff were friendly, knowledgeable, and made sure that I left with exactly what I needed/wanted, without pressuring or hurrying me (we also chatted about numerous pet-related and unrelated topics). I will absolutely return to Doggy Style to buy more stuff in the near future! read more

I am responding to the owner's comment below. First, I think you have me mistaken since the groomer who handled my dog was male, not female. Unfortunately, what I witnessed was completely different from what you're saying and if the groomer loves animals, I did not see it on that day. Thank you for looking through my profile. I tend to only review either very good or very bad since I believe that would help prospective customers make an informed decision. I am not a "negative person" I am simply stating what happened on the day I brought my dog to your store. read more

They are really fantastic here, I have an old skittish dog that is terrified of strangers, and hates being dropped off anywhere for anything. That being said he does not mind going here, which for him is huge. They also do great work, George always looks perfect when he gets out of here, almost like he has a blowout for dogs? Love these guys! read more

While I don't LOVE the name persay, this place does excellent grooming and has a great selection of unique collars, pet clothes and beds available. Super reliable business, although one time I showed up for a 9am groom job and the store wasn't even open! I panicked bc I had to get to work (and couldn't take my animal obviously), but luckily I didn't wait much longer. That could have really been a disaster, but wasn't. Someone probably just slept in. No other problems except that one time. I recommend getting a grooming appointment on weekdays because weekends will take more time, I guess due to the amount of appointments they have. My dog has silky, not too complicated hair, and she took 4.5 hours on a Saturday. We actually had to cancel plans to go pick her up. LOL just know that if your appointment is on Saturday...better not make any rigid plans! :) read more

Brought my 4 month old mini goldendoodle here for her first cut. Brianna did a great job and most importantly it was a great first experience for our pup. The only negative is the price. $120 for a dog haircut is hard to swallow, but that seems to be on par with the other top groomers in the city. read more

Doggy Style - Pennie after her very first haircut. Thanks Brianna for doing such a great job! - Pet Stores Near Me - New York, New York

I stop-by anytime I take my dog to the Washington Square dog run. Great selection of treats, stylish assortment of collars, leads, and harnesses, and other pet items. The staff is very friendly and always willing to go above and beyond to get you an item if it's not available in store. It's just a pleasant shopping experience all around and way more fun to visit this small, local business than buying online. read more

I really have made a real attempt to give this business a chance. Ive come here 4-5 times and every time, purchased a service or an item. everything other than the treats and a stuffed toy has been a disaster. The service being the most frustrating of all. I bought a harness and leash here, the leash was fine- adorned with the doggy style tag. The harness, well it bleeds on my pup. It's a pink harness and within 2 months I noticed a discoloration on my puppy and took her to the vet because it was pink, I thought it was a reaction but no.. just the bleeding from the harness. The collar I bought to match ALSO bleeds. Frustrating and upsetting. I let it go. Let's support local business right? I afterwards ordered a charm for my pups collar, name of dog and number. I believe it was 40 dollars - engraved and it takes about a month. It arrived and within 6 weeks you couldn't distinguish what number was engraved. I came back, they took the collar and charm said they would speak to Andy the owner and call me. 3 days later.. no call. I called in, "oh we sent it out we will call you when it's fixed". Great thanks, I appreciate the follow up or I mean lack there of. I received it back 3weeks later fixed. My last time patronizing DS, was to get my pup washed, expressed and trim the tush. Brianna was the groomer. Again I received really rude service which had been a constant, but I let it go. People have bad days, things happen. They didn't trim her tush. I have a 20 dollar bill for tip, and the owner was actually taking care of me that day, asked if I wanted to leave a tip on the card when paying (they had a sign that says please tip cash) I replied I had cash. The response was equivocal to oh you can read, then a soliloquy of how no one listens etc and the same snooty attitude displayed by the employees I've interacted with. Needless to say HARD PASS on this place. I can assure you the attitude comes from the top. They charge for top of the line service and products and don't deliver. It's sad because the convenience to my apt is what motivated me to keep coming back. read more

I absolutely adore Doggy Style! I am so grateful to live so close to such a friendly and CLEAN establishment that my puppy, June, loves as much as I do! We had her groomed a couple of weeks ago and they handled her with such care and paid attention to all of my remarks and were so knowledgable about her breed and needs. Truly such a great crew there...I even stop by just to say hi :) read more

I came in today for a custom dog jacket. The service I received was so poor. There was only 1 other customer in the store when I arrived and 2 assistants. The one who was available could not custom fit the jacket so I was told to wait. I waited 10 minutes and watched the other employee serve 3 other customers which came in to the store after me, even though she knew I was waiting. I ended up walking out. Don't bother going if you want anything custom made. read more

Doggy Style is a haven for dog grooming and dog care needs. Affordable and excellent breed specific dog grooming. I have a Coton de Tuleur and finding her the right groomer was a challenge at this price They are warm and personable and your dog will enjoy the spacious store always someone to greet and help out with treats, accessories and care products read more

Very disappointing experience. If you want the groomer to do exactly the opposite of what you ask for, go here. Was very excited to take my dog in today, she hadn't gotten groomed in about 2 months, so she was due for a cut. Walked into the very welcoming store and friendly staff. I was very vocal about what I wanted, I even talked to the groomer personally. After 3 hours, I receive a call which stated that it was time to pick my dog up. I was so excited to see the results, the groomer assured me that he would do exactly what was asked. When I got there, the groomer brought up my dog, he did not do anything that I asked for. It's almost like he didn't even understand what I asked for. He cut all of her fur off, the cut is so uneven, and you can see the indents from the grooming machine all over her body. The cut is very unprofessional to be charging $145. Overall, the place is overpriced and the results are disappointing. read more

Very expensive grooming and find the staff to be very rude here. Very quick to ask for a tip but not at all friendly, more sarcastic and sassy. Was also not happy with the grooming job.... Just looked like my dog had been electrocuted. Will happily walk further to get better service elsewhere.... read more

Andy and crew always have the highest quality toys, food, and accessories. I have a French bulldog and they made us a custom down jacket, which is the only one I will use...the absolute easiest put on, take off, and clean. My dog, Monkey, always loves coming in here for her daily treat. Everyone who works here is extremely helpful and kind to the both of us. I don't know what I'd do without them close by. They also got my dog hooked on Stella and Chewy, which she absolutely loves. Thanks for keeping Monkey and I stocked up on the latest! read more

Bought a very expensive leather leash(June 2012) from this store. In less than a year the leash started to fall apart and can not be used. Had I known the lease was going to last less than a year I never would have purchased it. The leash was well taken care of and not used in the rain or played with by my dog. I brought the leash back to the store and was told by the owner that she would not replace the leash or do anything for me. BTW the owner was not very pleasant. Nice having yelp around to let others know they should not purchase the expensive leashes sold at this store. There are a lot of other great pet stores to go to in the area. read more

BEWARE! NEVER EVER TAKE YOUR DOG TO DOGGY STYLE TO BE GROOMED! I hate to write this but I never want another dog to suffer in this hell hole. Dont let the fancy digs fool you. This place is a doggie death trap. Yes indeed, the village area off University NEEDS a dog groomer and store desperately. Unfortunately, The awful and rude Andy the owner of DOGGY STYLE and her front staff are the WORST incompetant team who have no business caring for dogs or any animals for that matter. I don't mind paying 100 to 150 for good services but the grooming and Andys attitude are a terrible combo. I took my dog to be groomed here and he NEVER recovered. When he came out of the appt. I was told in a nonchalant manner, that not to worry BUT, another dog bit my dog while being groomed...no idea why my dog was roaming around with other dogs in the back unsupervised but apparently that was the deal. When I got home I realized Boo had a huge open bite mark on his neck. The staff and owner lied about the altercation just to avoid dealing with it. So Unprofessional. Plus, my dog now can't stand going near water bottles after being groomed there. Who knows, maybe he was beaten with a water bottle??? I'll never know the truth in this entire incident because Andy is not truthful. My dog NEVER responded to grooming in such a NEGATIVE manner. Now, He can't even walk by the store with out shaking and pulling to run the other way. Bottom line is this, the nasty owner thinks she is doing you and your dog a favor. Not the case Andy. You need to respect and care better for animals before you run a dog care center. Making $$$$$ isn't everything. Eventually the truth will catch up to you! Readers, do yourself a huge FAVOR and NEVER step foot into this store. Do not support Andy and DOGGY STYLE! In fact, if you need grooming in the area I found a fantastic place to go, HAPPY PAWS! The staff cares, no cages, great prices and amazing service. Plus, a fantastic array of dog supplies, food and the like. For dog supplies and food you should give your money to people who really care about animals and the proper respect and care for dogs. Try, WHISKERS, they deliver! Or just make your way to the East village a few blocks over to Whiskers Holistic Pet Store. It is not fancy like Andys hell hole (remember your paying her fancy prices) Whiskers has great selection, great prices a savings card and lovely helpful staff for all your needs. The owner is on location to help you as well. Far more customer service savvy and helpful then that Andy character. DOGGY STYLE...BEWARE PEOPLE! read more

Check your credit card statements if you take your dog here to get groomed... and find somewhere else to take them ASAP. The owner takes it upon herself to add extra tips onto your credit card without your knowledge. This is FRAUD and completely illegal. A number of other people have contacted me after we found out, saying she did the same thing to them (and they only found out after checking their credit card statements). Unbelievable. read more

Never come here!!!!!! This place adds extra tip and costs and didnt give me the receipt and somehow I ended up getting charged $140 for a small dog groom on my card. They are committing illegal fraud here, and taking advantage of customers who don't know or track until next month and forget how much it originally was. read more

Tried to change a grooming appt for the 1st time after being a regular for 4 1/2 yrs, I was wrong for trying to change it on the day of but the owner took an automatic rude, curt, aggressive position, no polite tone/reasoning for 1 second! A wonderful groomer works there which is the reason for our patronage but no customer needs to be subjected to such bad attitude from any business! (this was not the 1st time for her aggressiveness) read more

The staff is so sweet to my dog and remembered her after one visit. They carry raw food, and Stella and Chewy's dehydrated raw. They have a great selection of bowls and leashes/collars as well as very beautiful dog tags. read more

I bring my Maltese, Tony, here all the time. They do an amazing job with him. All the groomers are great! My only complaint is the price, it costs about the same to get his hair blown out as mine. Go figure, but this place is totally worth the price. read more

Doggy Style - Tony after his bath! - Pet Stores Near Me - New York, New York

Review is for customer service. I bought a dog toy from here a while back and was so sad when it went missing after our dog stayed w a dog sitter. Normally I wouldn't care, but this was a special toy bc the squeaker inside made my dog sing/howl along. Called doggy style to see if they still had the toy and if they would ship across the country and sure enough they did. The only problem was they sent me the right toy but wrong size which has a standard small squeaker. Spoke w the owner and she immediately resolved the issue and sent over the correct size. Really wasn't expecting this to he handled so well and was expecting the worst, but I am so pleased with the customer service here! read more

I have a frenchie that I take once a month for grooming. They always do a great job and she smells soooo good when I pick her up! Scheduling an appointment is a must- they usually get pretty packed during the weekend. I really like how well they cut my dogs nails because they buff them and they stay really smooth. The store looks great, it's very clean and the staff is welcoming. read more

couldn't be happier!!I took my dog Tory she came out looking like a princess. Recommend !!!

Couldn't be happier with our experience! Little Spoon just got home from his first EVER grooming. Doggystyle took great care of him, were sensitive to his chicken allergy (being sure to only give him his chicken-free treats throughout the groom) and delivered on all our requests. Spoon will be getting groomed at Doggystyle for the rest of his life for sure! read more

Doggy Style - I couldn't be happier with this groom! Spoon (3 months old here) just had his first EVER grooming at Doggystyle. HE LOOKS AWESOME! Thanks!! - Pet Stores Near Me - New York, New York

I've been a fan of Doggy Style since I started fostering dogs two years ago. They've helped me find the right thing in the right size more times than I can count including the best dog carrier made, halters, leashes, a raincoat, and a great selection of treats and toys. They are friendly and truly interested in your pet and you. read more