Kim's Pampered Pets was fantastic!!! I highly recommend…read morethem, I took my little furry girl in for a bath and cut basically full grooming They even did her teeth brushing and nails the price was very reasonable for the work they did. Very convenient they are located right on 330 in Big Bear city & Now Pommie looks so cute and she's so happy to be matted fur free. She looks so cute and everyone compliments her when we go in town or the Village. Thank you Kim's pets : )

Fair pricing and they're so good with my dog. He's a Shepard Malinois mix so he has a lot of hair…read more He came back smelling good and feeling fluffy. Will be back again for sure

Excellent service. Just can't say enough. Professional and personable. Ella was great with my 11…read moreyear old daughter...she lived her. We will certainly use her again, for our furry critters too!

Always amazing, thanks for taking care of our little golden doodle who is not little but actually…read morevery big. Harvey you are the best!

Hazel desperately needed some attention to her teeth and for medical reasons cannot be knocked out…read moreto deal with this, Harvey did an amazing job

After seeing the results that my son had with his large GSD mix, I sent Nugget, 8 month old mini…read moreAustralian Labradoodle with a very stubborn streak and a mind of his own, to Chantel for 2 weeks. Amazing results. When I took him for a walk in the neighborhood, everyone asked me if I'd gotten a different dog! We are still working on his "impulses" with taking things he shouldn't, but Chantel has been there for support since I picked him up. Definitely recommend her.

Based on a friend's recommendation, I begrudgingly sent our beloved 1 yr old Lab to Beauty and her…read moreBeasts for 2 weeks training. I thought, how much of a difference can this make in 2 weeks? Wow, was I amazed at the results! I'm not suggesting our pup is now perfect, but she is so attentive, a pleasure to walk, and seems to understand when she needs to behave and when she can be crazy. I highly recommend Chantel's services.

The staff here are always so helpful and nice when we go in. We have an old dog with a rotating…read morelist of physical and dietary issues, and the staff help us find the things recommended by our vet. We also adopted one of the kitties, and you can tell the gentleman who helped us (sir, I'm so sorry I can't remember your name) genuinely cares about the cats they help find homes for, and he was really wonderful at helping us get all the paperwork squared away. The only bummer is that you can tell they are understaffed sometimes, which is sadly just the reality of businesses in small mountain towns.

Been taking our little guy here for grooming ever since we got him. Today our appointment was…read morecanceled with an offer to reschedule. The cancellation message literally said we were getting bumped to make way for someone more important. I know it sounds like I'm making this up. I still find it hard to believe. Next time, just lie to me. Tell me you overbooked, are understaffed or the clippers broke or whatever. But of course there will not be a next time.

Brought Angus in for some skin welts/blisters. Git really lucky to get an appointment due to a…read morecancellation. Like always, everyone working here is so friendly and easy going. They've got a pretty good system getting animals and their people checked in and serviced. Once in a room, one of the assistants came in and took his temperature and asked about getting him his 3-year rabies and DHPP. So she did that, Angus not thrilled, but done well. A few minutes later Dr. Kim came to, sat on the floor and talked me through his skin problem. Sine he had a tick on him 4 weeks ago, I was a bit worried about the skin issue. With Dr. Kim sitting on the floor Angus was there yetis and allowed her to check him out. She assured me that he did not have Lyme disease and most likely had a possible infection or reaction to the elements or the tick. We talked about adding coconut oil to his diet and getting him on a short run of antibiotics in case there was any infection from the tick. Overall, again a great experience with the nice folks at big Bear city animal Hospital

Dr. Kim has treated all 3 of my cats. We recently moved onto the mountain and I couldn't be happier…read morewith her services.

Dr. DeLandtsheer and every staff member was just exceptional. I just moved up here with my golden…read moreretriever and couldn't be happier with our new vet. The staff was kind and attentive. Dr. DeLandtsheer spent a lot of time with us, explained everything in detail, gave us all the options, but never tried to up-charge us on anything. Everything was transparent, and I knew my boy was in great hands. Really nice facility and overall just a really awesome vet and staff. Thank you guys - we'll definitely be back!

Our dog had got stung by a bee while we were up there, and they took us in within a half an hour…read more They were fully booked so they ran out and grabbed our dog and took care of her. They kept her for a little while to observe. Very pleasant in the front office very pleasant curbside.

My spouse and I spend a few days up at Big Bears to relax with our dog. We are huge animal lovers…read moreand always adopted our dogs and cats from shelters. On our last day, right before we left we drove by a shelter up, at Big Bear and I asked my spouse to please stop. I enjoy checking out shelters. Because you never know if you find that dog or cat that tells you to take you home. The perfect match. Therefore I have visited many shelters in the LA area. Many! When we walked in. There were 2 ladies. Very friendly. We were asked if they could help us and we replied we just would like to look at what animals they have. They said, right behind that door are the dogs and the next door are the cats. The next few minutes My spouse and I seriously thought we were in some sort of a gas chamber. ( As mentioned above. I've been to many animal shelters. And I know it can smell bad at times with feces. I can expect that). BUT this smell in this small room. I think there were only 8 cages (4 left and 4 right) with a small square hole for the dogs to get outside I guess( hope). In the first cage to the left were several puppies. Then a few large adult dogs. One smaller poodle-like dog. That smell was almost a harsh chemical smell mixed with the smell of feces. Umbareable to even stand it for a minute to take time to look at those poor animals. This stink was toxic. I have no idea what they did there. I have NEVER experienced this ever. Those poor dogs had to endure this. We rushed to the door where the cats were. In there it was fine. In the cat room, we try to figure out how to get back out of this place. We held our breath and hurried through the dog area and out of the building. I didn't even feltto bother to talk to them. We were so disgusted.

Staff was very nice. Kennels were clean. It's a very small facility and it was full with puppies…read morewho need adopting. We stopped in to donate. I see there was another review with one star and I found the facility clean and staff very accommodating. Big Bear is a small town and I encourage people to check out this facility to adopt if they are in the area. Puppies still had a few weeks to be adoptable. Please share so they can all find homes. Hopefully mama dogs as well as they are more likely to be put down if not adopted.