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    Dogtown

    3.8 (130 reviews)
    Open 7:30 am - 7:30 pm
    Updated over 3 months ago

    Services - Dogtown

    Bath and groom only

    Dogtown Photos

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    Recommended Reviews - Dogtown

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    Reviews With Photos

    If you're just looking for day care, I think Dogtown Coconut Grove is fine. Our dog Lilo had fun playing with the other dogs, and we really liked D'aveion and how he handled our nervous dog. Unfortunately, Dogtown did not meet our expectations when it came to our dog's safety, comfort, and health, and our overall experience with staff was disorganized. SAFETY: During her most recent stay, we were informed informed that Lilo got into a scuffle with another dog. We were informed that our dog and a puppy "nipped each other" while playing. I understand that these things happen, but she now has a chunk missing from her ear and will likely have a permanent scar. COMFORT: After the scuffle when it was time for bed, the photos uploaded to Lilo's diary showed that they put her to sleep with a towel on the floor. When I asked the reason, staff told me that they didn't want her to get blood on her bed. I don't know any dog owners who care more about blood stains than their dog having a comfortable place to sleep. HEALTH: During Lilo's first stay with Dogtown, photos uploaded to her diary showed her on the edge of her bed with some poop in the corner. Staff had already left for the night, so she would've been left lying with her poop for 14 hours if I hadn't reached out to management. DISORGANIZATION: We requested our first overnight booking for 6/25-6/30. Booking was confirmed on 6/17 at 6:20pm. Then, on 6/24 at 7:02pm (about 12hrs prior to drop off) we were notified that our booking would need to be cancelled as she had not yet completed a daycare trial. For our last booking 9/18-9/21, on the online forum I had selected 8pm as a drop off time. I was contacted on 9/18 at 2:08 pm and told my selected drop off time was too late. If someone had just reviewed the online forum when my booking was confirmed we could have avoided these issues. For all of these problems, management responded promptly and attempted to remedy the situation as best they could. However, the frequency of issues has been overwhelming. I would recommend the following changes: 1. Carefully check each dog before leaving for the night 2. Be mindful of the photos posted to the diary 3. Review the customer's form prior to confirming a booking 4. Update the website. If you google "Dogtown Coconut Grove" and click "Coconut Grove Dogtown" on the Google listing, you will be directed to what looks like a complete page, including an FAQ section that says "We do not have restrictive drop-off or pick-up times" and "After-hours drop-off is available for members". Surprisingly, this does not match the FAQ tab.

    Happiest dog at doggie daycare

    y dog really should be the one writing this review because she's OBSESSED with coming here! This is the first dog boarding and grooming encounter my 15 year old Border Collier mix has enjoyed and left smiling! Every time I have taken her to get groomed anywhere else they have shaved her down EXCEPT FOR HERE!!! They dematted her, gave her an amazing cut and left her coat the best it's ever looked. Because of how great the grooming experience was, I trusted them to board her while on vacation. The experience was fantastic! They sent daily updates and pictures which helped put my mind at ease. When I went to pick her up she saw me, turned around and wanted to go back in. Everything about the experience was great. Additional pluses- the staff is warm and friendly, the online booking is convenient, the pricing is reasonable, and the location is ideal. All in all, couldn't more highly recommend

    Guillermo F.

    Been bringing my boys here for grooming for at least 6 years and have always had a great experience. They're both poodle mixes, so once we found a groomer we were happy with we have stayed faithful ever since!

    Zach S.

    Hands down diamonds!!! Greeted incredibly nicely and friendly! If you're dog is new they offer a 50% off discount on your first groom! Can't beat that! Also if you're a Yelper check in and get a free shampoo upgrade also! Great groom, great service and they have a rewards program too!

    Duke after
    Chanel I.

    --------------- Although a bit pricey, it is absolutely worth every cent!! Not only am I super overly satisfied with my pups new haircut, but the staff was so friendly and welcoming! I felt so comfortable leaving my 8 month old Cavapoo, Duke, with them. They sent me updates throughout the entire day about what was going on with his grooming. The girl made sure to walk him and was even understanding when Duke did not respond well to their hair dryers. She sent me a text explaining that it was taking a bit longer because they did not want to make my Duke feel uncomfortable with the hair dryer. Duke had a huge smile on his face upon pick up! Staff at dog town is awesome and it is completely obvious that this team loves what they do! They even gave me a discount for my first I will definitely be using them again! Thank you Dog Town!

    Danielle A.

    I took my 8 year old Maltese to Dog Town once & they had done a fantastic job. I was very happy with the results! I decided I would take her a second time before Christmas to have her ready for the holidays. My dog was a bit matted because she had been wearing a Christmas pajama for about a week. When I picked her up, they decided to shave ALL THE HAIR OFF OF MY DOG. I mean like the WEIRDEST looking haircut I have ever seen on her. She came back completely red, had so many shave burns, and completely naked. They even cut the hair from her ears all off.... if you know what a Maltese is supposed to look like you would know that Maltese aren't supposed to have tiny ears. It was absolutely horrible and my poor dog was so embarrassed with how she looked that she hid from everyone. The worst part is that I called to speak with the manager and they told me they would write my number down and relay the message and I never heard back from them. It's such a shame because the place is so nice and we had such a good first experience. This is not to bash the company as a whole, but the groomer who groomed my dog. They didn't even make the effort to brush her out, they just decided it would be easier to completely mess her up. I am writing this a couple months later because my dogs ears have still not grown back, she looks absolutely terrible. She is getting groomed now somewhere else and they mentioned what these people had done to her ears and it just upset me all over again. I hope they can find out who decided to do this to my dog and have a better eye on the job their employees are doing. I have attached a picture of how she looked a couple days after this experience.

    Lola after her haircut

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    6 years ago

    Best place to take your dog for grooming! The staff is really attentive and kind when caring for our doggies there

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    9 years ago

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    4 years ago

    Incredible facility. They keep in touch with me and send me daily pictures when I board my digs there. Gives me a great feeling

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    9 years ago

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    6 years ago

    Bianca has been grooming our two dogs for years and always has our girls looking amazing. The Dogtown team treats our dogs like their own!

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    Page 2 of 4

    Ask the Community - Dogtown

    For dogs who are just there for grooming and do not pay for the suites, do they dogs get placed in cages?

    No cages! Thats one of the reasons I take mine here. It depends on how your dog behaves. They put some smaller/best mannered dogs to play with the ones at the front, with the receptionist.… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Dogtown

    We also have him groomed here- Bianca and Angelica are incredibly kind to him and are really great.

    Mentioned in 5 reviews

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    Somi Pet Resort - My pup lovin the pools at Somi , he is cared for in so many ways and I'm so happy he loves it there and all the people

    Somi Pet Resort

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    We chose Somi Pet Resort because it looks like they would make our dogs feel like home, because it…read moreadvertises 24-hour kennel staff, daily housekeeping, and luxury boarding. Instead, we watched through the live suite camera as our dogs were fed breakfast while there was still feces and what appeared to be urine in their suite. The attached screenshots show the waste remained in the room from 7:43 AM until at least 8:28 AM, and the suite wasn't cleaned until later that morning. Obviously my dogs will not eat if their food is right next to feces or urine. And they did not even send a message of them not touching the food... Feeding dogs in a soiled suite is a basic sanitation issue and completely unacceptable for a facility that markets itself as a luxury pet resort with 24-hour staff and daily housekeeping. We ended the stay early because we no longer felt comfortable leaving our dogs there. Although they refunded the unused nights, no one apologized for what we witnessed. We were even charged for baths, yet our dogs came home still smelling dirty. We paid thousands of dollars expecting exceptional care. Unfortunately, this was not our experience.

    WARNING: Unsafe for Pets - Avoid SOMI Pet Resort at All Costs!…read more I never thought I'd have to write a review like this. We've boarded our beloved family dog at SOMI Pet Resort many times--and we've always tipped generously ($20+) and trusted them with our furry family member. But this time, they broke our trust in the most heartbreaking way. After returning from a week-long vacation, we were overjoyed to reunite with our pup--until they suddenly TOOK HIM BACK from us! Why? They claimed our card payment was declined... despite the $880 charge clearly showing as processed on our phone (+ 15% TIP). They refused to even look at the confirmation and offered zero options or courtesy before heartlessly whisking our dog away to a kennel like a piece of luggage. This was not just poor customer service--this was cruel and unethical. No effort to resolve the issue. No request for another form of payment. No humanity. Just swoosh--your dog is ours until THEY prove you paid. Key point here is the THEY have to prove that you paid - not YOU need to prove. Never again. This isn't just bad service--it's inhumane treatment of both animals and customers. Shameful policies No communication Hostile front desk Emotionally traumatic DO NOT leave your pet here. #SOMIPetResort #PetBoardingFail #PetParentsBeware #CoralGablesPets #BadService #PetLovers #AnimalCruelty #NeverAgain #UnethicalBusiness #MiamiDogOwners #PetSafetyMatters #SlimyPetResort #PawsOffSOMI #PetCareNightmare

    Dogtown - groomer - Updated September 2026

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