Exam was thorough but for the second time in two years the glasses are wrong. How hard is to make…read moresingle vision glasses??? Funny though. I only needed one lens replaced. They claimed they could only do two. Charged me an arm and a leg (even with insurance) and only did one. The one they left alone is okay. LOL go somewhere else. I know I will

This Lens Crafters locations is awesome! Starting with the…read morevery friendly staff and doctors. Ban was so helpful and caring and spent a lot of time helping me with my glasses and sunglasses. I have been going here for years and I am always satisfied with the whole experience. I highly recommend this location!

I Called for A appt. reminder, she put me on hold for 8 minutes. When she returned, she said she…read moregot distracted and apologized. No big deal, but then she said my appt. was in 30 minutes and she hoped I could still make it! LOL! I can't make this up. Dr Shermetaro, we miss you!

My Eye Doctor, Hayes, Shelby Twp, MI It's passed my 30 days…read morebut I just noticed when I had to work on my computer with small numbers that my old glasses worked better then my new glasses from My Eye Doctor. I was told I had to pay for the exam to come back in to have my glasses adjusted to the right lens and I had to pay for the adjustments. They didn't do it right the first time and I'm suppose to pay for their mistake. Don't go there. I spent $800 on 2 pair of glasses and this is how they treat their customers when they mess up. They're not even worth one star.

I take my whole family here. I feel like his care is superior to others I have the in the past. The…read moredr is knowledgeable, takes his time and explains things. His glasses selection is not large but he has a great selection. Turn around time for them to come in is great, I am very happy.

From the owner: - Eye Exams - Contact Lenses…read more- Dry Eye Syndrome - Glaucoma Management - Diabetic Eye Exams - Macular Degeneration Management - Lasik (before and after care) - Computer Vision - Ocular Emergencies and Procedures - Myopia Control - Sports Vision - Sunglasses

Staff is rude and had to press to even get a receipt . Didn't want to switch contacts and tried to…read morecheat by giving false information about what my insurance covered

Very thorough and expert. Not just getting you in and out. You actually feel like a Dr. is looking…read moreout for your health. And the staff in selecting frames and lenses were extremely knowledgeable. Great experience all around if you want to avoid the "factory" chains.

This location is really great to work with. I wear glasses everyday so they are very important to…read moreme. They made me feel welcomed and comfortable while I spent an hour trying on multiple frames. The gentleman that helped me was so kind and patient - he helped pick out frames for me too! Their exams are super quick and easy too. In and out in a half hour. If you're looking for a new spot for your eye care needs, SVS at 24/Hayes is highly recommended by me!

Went here once for an eye exam. Experience was ok with really no complaints. Ever since then I've…read morebeen bombarded with AI calls about scheduling an appointment, and I cannot get off their call list. Highly recommend never going to SVS for this reason. Unless you want to talk to a robot twice a week

Fast and reasonable eye glass repair from their professional repair representative. They can drill…read moreout and fix broken screws and fixed stripped watch line parts before you have to abandon your specs, give either of these locations a call in Macomb county. Highly recommended. E.

I have been getting my glasses here for many years. Great service and great people. They stand…read morebehind their work forever!!! I highly recommend!!

I have been treated by Dr Goldstein for Glaucoma…read more He has given me Laser surgery and I still have lost 50 percent of my peripheral vision in my right eye. I would NOT recommend Dr Goldstein

Be ware of massive billing issues at this office. Dr. Goldstein used to be a Doctor I recommended…read moreto everyone. Sadly, over the years of being a patient I have noticed numerous issues. 1. They are overbooking themselves and people are always waiting for a minimum of an hour. 2. The office manager is really the one who is in charge, she doesn't care what the doctor tells you or what happened when you were there- she will bill you according to what she thinks is right. Now, I agree doctors are not billers, but Doctor GOLDSTEIN specifically told me I would only be charged for a general doctor visit, even after he used a tweezer to simply flip my eyelid and remove a tiny partical. I asked if there would be any other charges and he said NO. A week later I was billed for an office visit and a procedure. It was outrageous and while we were discussing the bill with the office manager to understand why we were charged this, she had them add on a late fee of $7. She also told us we were lucky we weren't charged more. Anyhow, we paid the bills. Then we received a second late notice and additional $7 charge?!? So I call and she has to look for our check. Says sorry and removes the one $7 charge. I asked if she could remove the first $7 charge since there was obviously an issue with the Doctor telling me it would only be a doc visit charge and it wasn't. We paid both charges, I just wanted her to remove any late fees. She said absolutely not. At this point I told her I was super dissatisfied with her attitude and the way this office was handling this. Over $7?!? My entire family goes there, had lasik through him (by the way he shouldn't have done lasik on me at the young age it was- it didn't even work). So what happens? They discharged me from their office. Over $7. The best part is- they paid over $6 to send me a letter through certified mail.!! Did they honestly think I was going to go back there anyhow? I feel bad for Doctor Goldstein- his practice deserves better management!

Best Experience!!! They saved me from having the nastiest stye "A red, painful lump near the edge…read moreof the eyelid that may look like a boil or pimple." Under my eye suddenly became extremely sore. Within hours just moving my face caused my eye to hurt. I called and they immediately got me in for a low light therapy treatment. I felt immediate relief!! This completely fixed my eye and I never had to deal with the terrible looking stye. It was actually never noticeable because they caught it so soon. This felt like miracle work! Don't hesitate to call Village Eyecare!

I don't like writing negative reviews. However, I feel they deserve one. I originally went there…read morefor a checkup. My old glasses were not helping my sight. I was seen by Dr. Schiram. After several tests I was informed that I had dry eye which I already knew. He informed me that they have a light therapy treatment that helps with this condition. I did my diligence and researched this and it had good results. Unfortunately these treatments run around 900.00. I must have an "S" tattooed on my forehead for sucker. This was over a month ago. I have had only 2 light therapy treatments. (He said 7-8). I also had 1 eye heat treatment. I was scheduled for one on 10/11. However I was called on that date to cancel due to a part needed that was due the end of that week. Was told she would call me when it came in to reschedule. NO call. I called last week to check and was told someone would call be back yesterday or today. NO call! I have already paid 425.00 and I don't feel I have received my adequate care. I should've just gone to an opthamolagist to begin with. I feel I should receive a partial credit and let it go at that. I'm not at all happy with Shelby Eye Care.

Patient satisfaction Struggled with new prescription due to…read moreposition of bifocal lens. Eye exam went well but narrow bifocal lens is much smaller(lower) than old glasses. Presented issue to SVS associate Jessica who insisted the location of bifocal was same as previous lens. I had no proof as to her allegation as old lenses were discarded. Effort to resolve err was ignored and dismissed. Sorry wasted my time and money. Sad.... 00stars

my experience was phenomenal but dont take my word for it ,make an appointment and you'll see , its…read morehow a business should be ran ,you wont be disappointed.

Gave me free wipes for my glasses great customer service definitely would recommend store to my…read moresiblings

Had an appointment for myself and my kid that went very smooth. Cindy Davie was also amazing,…read morehelping to pick out new frames based on what I liked and helping me narrow it down to the best ones.