I can only leave a review for the eye exam, as I have not purchased contacts or eyeglasses here. I…read morecame in to get my prescription renewed, and everyone was very nice. Dr. Anderson was friendly, prompt and professional, and the rest of the staff was great at answering questions I had about bringing in old frames to get new lenses put in. I made my appointment online but called in to inquire about the price of the exam, both methods of contact were great and got all the answers I was looking for. Also, my current insurance does not cover eye exams, but they asked if I had AAA as they offer a discount on the exam.

5/5/2026 I'm leaving…read morethis review based on my attempt to access my own historical eye exam/prescription information from a previous appointment. I had an exam here on 12/14/2023 and recently tried to obtain the prescription information from that visit. I understand an older prescription may be expired and should not be treated as current. That is not what I am asking for. I am asking for access to my own historical medical/optical record. When I called, I was told the store could see the information but would not provide it because it was "outdated" and due to liability/security concerns. I was also told I could come into the store to get it, which makes the refusal to provide it remotely confusing. If the concern is that it is expired, it could simply be marked as expired or historical. Requiring an in-person visit is not a patient-friendly solution. Patients may no longer live nearby, may lack transportation, or may have accessibility limitations. Identity can be verified remotely. Accessing one's own medical information should not be this difficult. After the call, I tried calling back to ask about the proper records request process, but I was routed to an automated message stating I may receive a callback within two business days. I called again shortly after and got the same message. I submitted a formal written request to Luxottica's Privacy Office for access to my historical eye exam/prescription records. I am not asking for an expired prescription to be treated as current. I am asking for access to my own record. 5/8/2026 Update: LensCrafters responded to this review and directed me to a Customer Care form. I filled it out, and the confirmation said to expect a response from the store within 5 business days. I still have not received the manager callback I was promised. The associate said I would receive a call the next day, and the automated message said I should receive a call within two business days. That did not happen. I am not trying to be difficult. I would much rather LensCrafters simply call or email me, verify my identity remotely if needed, and provide the historical prescription/medical record information I requested. If they make this right, I am happy to update or remove this review and drop the issue. 5/19/2026 Update: LensCrafters Customer Service responded on 5/7/2026 stating they "do not have access to exam records" and told me to contact the doctor's office directly, but did not provide the doctor's office or records custodian contact information. On 5/15/2026, LensCrafters Care Team said my concern had been escalated and that a member of the store team should be reaching out shortly. It is now 5/19/2026, and I still have not received the promised store callback or any records custodian information. At this point, I have also filed a Better Business Bureau complaint. I still just want the record, the correct records custodian information, or a written explanation of any refusal.

I would like to first start off by saying that myself and my fiance were never able to have his…read moreappointment, so I cannot speak to the doctor's talents, the atmosphere of the back rooms, or the helpfulness of employees while trying to pick out glasses. I'm giving our experience here 2 stars, because my fiance is in a wheelchair and was completely unable to get into the building for his scheduled appointment. He is in a very heavy power wheelchair, and the step to enter the building was about 6 inches high. When I entered, I asked the employee at the desk if there was another entrance and there was not. This was infuriating because when I called to schedule the appointment, I specifically asked if they would be able to accommodate him in their building, stating he could not leave his chair to sit in the usual patient seats, etc. They told me they could accommodate. When I heard they didn't have another point of entry, I looked to my fiance and he immediately said "let's go home." One of the employees working followed us and asked if we could lift his chair inside, saying "they've done it before", but I'm sure it was with a person in a very lightweight wheelchair, not one that is over 400 lbs on its own, and with a user that has hardly any trunk control. The same employee chased us down outside and said she spoke to the doctor, they felt horribly about the situation, and would be willing to come to the house, but we will not be returning. My fiance said it perfectly, "how do you not know if you are wheelchair accessible or not?" and this is the sad truth that we face a lot. It is disheartening being told on the phone that you can be accommodated, and then have so many factors forgotten about. We are just lucky we own our own accessible vehicle and didn't have to rely on a car service, and that my fiance is not a bitter person, or else this experience would have been so much worse. So much planning already goes into our outings, and we had to cancel another plan to be there. My fiance hasn't made vision care a priority in a very long time, and to have this be the way we started off, wasn't the best. I will still give the business 2 stars because of the doctor's willingness to come to the house, the employee expressing her apologies and trying to accommodate, and the building inside providing a nice atmosphere. Thank you for trying, but please do better. I know the building is old, but maybe this will serve as a learning lesson to work on coming up with a solution going forward.

My sister and I came to a pinch with our vision insurance and Bayne was able to work us in…read moreefficiently , get us seen & get everything billed out in a timely fashion! The doctor here also saved me when I had an eye injury in the middle of working one time......, he saw me during his lunch break & got me back up and going so I could finish my day at my job! & I was a walk in!! Highly recommend this place!!

Do not recommend. When calling to obtain a copy of my prescription they are pulling all sorts of…read morebizarre delaying tactics and then trying to nickel and dime me for basic information about my prescription. As a physician myself, I can't imagine trying to milk money from a patient in need who's just trying to get their own information! I wouldn't trust or recommend a practice that would employ such unethical practices.

This is the first time I have gone to the eye doc in over 20 years, I am only disclaiming this…read morebecause it might make a difference in the way you read this post. I came here on a Saturday (they are open two Saturdays/month); the doctor saw me very promptly, evaluation was thorough, and the staff was able to find glasses that fit my face perfectly. Everyone was very courteous, friendly and really knew what they were talking about. I will be coming back to this location one year from now for my follow up. Keep it up ladies.

Very nice sales people and knowledgeable about the glasses you purchase and reasonably pricedread more

I'm a third generation customer of this wonderful optical business! They offer incredibly personal…read moreservice, make additional adjustments to your glasses as needed, and recognize you by name. I won't go anywhere else for my glasses.

Bright both teenage girls for exams... LOVE the HUGE selection of frames!!…read moreThe gals were great in assisting us in choosing the right pair! Gave honest feedback good and bad while picking out the right pairs! We will definitely be back!

Better service. I understand having to deal with the public can be a bit draining but for every…read moresingle employee, office manager included having a nasty attitude is insane. From the first phone call, to dropping my frame, to pick up it's was very unpleasant. It's literally 5 minutes from home but I will not be returning.

I was looking for miraflex glasses to replace my daughter's pair. Woods Optical was listed as a…read moredealer. The cost of the glasses are expensive, but worth it. However when I stopped in they did not accept my insurance and quoted about $190 for the frames and another $100 for the lenses. I told the salesclerk I would shop around before purchasing and he stated, "Good luck finding a store that offers these frames and accepts your insurance." And as my daughter and I walked out, he said to my three-year-old " Okay, I'll see you later." I was not impressed at all with his attitude. I called other miraflex dealers and eventually found "The Visionary" in Allen Park. They took my insurance and I got the glasses with lenses for my co-pay. $25. Customer service was excellent there.

I went into this store a few weeks before Christmas to buy prescription lenses for my Oakley…read moreSunglasses. I called ahead to many stores and they called me back with the lowest price. Dealing with them was a pleasure, and they didn't pressure me into buying anything else. When the glasses arrived (Late due to a massive snow storm) they called me and forwarded them to Puerto Rico at my request. I would most certainly go back again to buy prescription eyewear.

Updating since I've been multiple times since my first review. This place remains solid. The food…read moreis high quality and delicious, and the service is great. The last time I went, I got the risotto with scallops. I love scallops, but they are hit or miss. These were definitely a hit. They had a great crust without being overcooked. I also got a side Caesar salad. I really enjoyed the dressing and the fresh ingredients. The staff check on you throughout the meal. I love this place during the summer and warmer months because I do not like cigar smoke. Inside, even with the ventilation, it smells very strongly, which is to be expected since it's a cigar bar. Overall, this is a great option for a nice dinner out.

Churchills is a whole vibe! I had the steak bites with mashed potatoes, spinach, and a salad. The…read moresides stole the show .. mashed potatoes and spinach were . The steak bites could've used a little extra seasoning, but still good. My friend got his usual lamb chops and side salad and he was in heaven (he swears by them). Drinks hit and the staff? Honestly some of the best customer service I've had in my life. Everybody was so warm and welcoming. I've been a couple times before posting this review and I have yet to be disappointed. Definitely one of those spots you wanna keep coming back to.

I have been wanting to come to Flyleaf for some time and this Sunday afternoon I had some time to…read morekill. Little did I know that Flyleaf Literature & Libations would be firing on all cylinders. It was a packed house on both floors including a private party in their meeting room on the second floor. One of the workers was kind enough to give me and my Yelp BFF the lay of the land. He shared that Flyleaf was hosting a Boy Band event with great music playing and lots of patrons taking advantage of their Sunday Brunch offerings. It was very festive and standing room only at the moment. They host various theme events every month. Although I have included the menu, their food offerings change too. They had a great book selection. I was impressed that they had four books featured that I recently purchased. I look forward to returning to kick back with a book on their patio with a pastry or two.

Such a unique and amazing place. Heard about Flyleaf several months ago and was finally able to…read moremake a trip over. Took my girlfriend who loves reading and bookstores. She was impressed. We ordered the Devils Eggs and Chefs Board. Both were great and had such great flavors. Jake, our server, was knowledgable and entertaining. Such a great asset to the overall experience. Will have to come back during the summer to check out the rooftop!