I'm new to the area and would like an ophthalmologist close to my home. I've tried twice to make…read morean appointment. Unfortunately, I couldn't get past the condescending receptionist to even make an appointment. I can understand someone having a bad day once in a while, but this has happened twice I don't think so. Evidently, this practice doesn't need or want new patient's.

I have been going to Dr Mazey for over 30 years now. He is in my opinion the best highly skilled…read moreophthalmologist in the Midwest . i happily drive 30 minutes one way to be seen by him and his staff. From glasses to contacts and now to cataract surgery he has taken the best care of me and my family. i highly recommend .

I would like to first start off by saying that myself and my fiance were never able to have his…read moreappointment, so I cannot speak to the doctor's talents, the atmosphere of the back rooms, or the helpfulness of employees while trying to pick out glasses. I'm giving our experience here 2 stars, because my fiance is in a wheelchair and was completely unable to get into the building for his scheduled appointment. He is in a very heavy power wheelchair, and the step to enter the building was about 6 inches high. When I entered, I asked the employee at the desk if there was another entrance and there was not. This was infuriating because when I called to schedule the appointment, I specifically asked if they would be able to accommodate him in their building, stating he could not leave his chair to sit in the usual patient seats, etc. They told me they could accommodate. When I heard they didn't have another point of entry, I looked to my fiance and he immediately said "let's go home." One of the employees working followed us and asked if we could lift his chair inside, saying "they've done it before", but I'm sure it was with a person in a very lightweight wheelchair, not one that is over 400 lbs on its own, and with a user that has hardly any trunk control. The same employee chased us down outside and said she spoke to the doctor, they felt horribly about the situation, and would be willing to come to the house, but we will not be returning. My fiance said it perfectly, "how do you not know if you are wheelchair accessible or not?" and this is the sad truth that we face a lot. It is disheartening being told on the phone that you can be accommodated, and then have so many factors forgotten about. We are just lucky we own our own accessible vehicle and didn't have to rely on a car service, and that my fiance is not a bitter person, or else this experience would have been so much worse. So much planning already goes into our outings, and we had to cancel another plan to be there. My fiance hasn't made vision care a priority in a very long time, and to have this be the way we started off, wasn't the best. I will still give the business 2 stars because of the doctor's willingness to come to the house, the employee expressing her apologies and trying to accommodate, and the building inside providing a nice atmosphere. Thank you for trying, but please do better. I know the building is old, but maybe this will serve as a learning lesson to work on coming up with a solution going forward.

My sister and I came to a pinch with our vision insurance and Bayne was able to work us in…read moreefficiently , get us seen & get everything billed out in a timely fashion! The doctor here also saved me when I had an eye injury in the middle of working one time......, he saw me during his lunch break & got me back up and going so I could finish my day at my job! & I was a walk in!! Highly recommend this place!!

I had a great experience here! The staff is friendly and takes their time in answering questions…read moreand helping you pick out the best glasses for you with your budget. They don't want to sell you something that you won't like! Dr. Fred was thorough and explained how to best care for my eyes, glasses and contacts. This team knows how to take care of their clients and my husband and I will definitely be coming back next year!

I needed a new pair of glasses, so I used my insurance website (Aetna) to find me a place that was…read moreclose by and in network last year. I stumbled upon this place, Advanced Vision Centers, and was very glad to be met with a very friendly, knowledgeable, and helpful staff. The Optometrist was very accommodating and professional. She guided me through my eye exam and it was over before I knew it. The rest of the staff was very polite and helped me find a pair of glasses I liked and that worked well for me. Fast forward to now and although my glasses are still functioning, I'm having trouble with my frame. I call them up asking how much fixing it would be, and to my surprise they tell me they ordered me a new pair free of charge under warranty, and even fitted my lens in them; all for free. I don't often leave reviews for places, but I would be doing this wonderful place a huge disservice if I didn't speak up about the awesome experience I had here. I would highly recommend to anyone looking for new glasses.

Dr. Klein at Metropolitan Eye Center is very thorough. He has been a MD there for 30 years. He did…read moremy husband's eye surgery and it was a very successful procedure. He had Lasik surgery. Dr. Klein no longer does surgery. I just saw him today for a yearly eye exam and all good news.

Been going here my whole life and everyone was always nice and helpful. Got LASIK here and it was…read morequick and painless and out the door 10/10 would recommend

If I could leave zero stars I would. Dr. Breza is absolutely amazing. The staff are the most…read morearrogant, IGNORANT, most incompetent people I've ever met. It's been 3 MONTHS since they messed up my glasses prescription and I had to wait a whole month to REscan my eyes and get the correct lense. ONTOP of that the lady at the glasses department was the rudest person I've ever dealt with. I was INCREDIBLY patient during this whole time then she told me they were obligated to fix my glasses WHICH I COULDNT SEE OUT OF with NO other way to see about my day and I have -9.00 lenses. THEN proceeds to tell me during this process- the staff- MULTIPLE times...,"I mean yeah you have really bad eyes..... your glasses are going to be sooo thick..." like thank you for being so rude. The rudest nastiest staff. My first time here, and I will never be back again after this issue is resolved so I can actually have a pair of glasses to see out of. DO NOT COME HERE. SIGNED, JOSEPHINE GJOKAJ

Family Eye Care is the BEST!!…read more The staff is friendly, caring and makes you feel comfortable. The technicians are knowledgeable and take their time with you. Then there is Dr. Breza. He is the absolute BEST!! He spends time discussing what his exam found. What my wife and I really appreciate about Dr. Breza is the way he treats you. You are not just a patient, you are like family.

Dr. Columbo and Dr. Kasprick are excellent optomologists. The office staff is a pleasure to work…read morewith. Have been going to this practice for many years and trust them. I highly recommend them for compassionate and professional care Frank LeFavi

Had both of my cataracts removed and interoccular prescriptions lenses inserted. Believe me when I…read moretell you I had NO pain what so ever. Went in at 7:00 back home at 8:30. Three post visits were required...very short, cuz he knows his stuff. !! Dr. Columbo is so friendly and effecent. He is up on all the state of the art procedures. I've recommended Dr .Colombo to all my friends a d some strangers because I want people to have the best eye care possible plus great coffee and snacks in the waiting room.....Great not to have to wear glasses anymore...yeaaa !!

I think the world of Dr. Varanelli! A few years back I…read moresuffered damage in the line of duty from fine pieces of shrapnel. My eyesight was compromised and I needed experienced individuals for my after surgery care. Naturally, I was extremely cautious in trusting my sight with, yet, another stranger. I was originally slated to see Dr. Simone. An emergency arouse and I had the option of rescheduling for a later date or seeing Dr. Varanelli at roughly the same time and date. Fate is a strange thing. Now, I won't see any other eye guy. The minute I met the doctor I became at ease. He has an incredible way about him. Very calming and polite. A funny man that's the utmost professional. I learned about different tests he performs. He has the ability to provide insight to my overall health by looking in the back of my eyes (I believe there's a small pun in that last sentence). The staff there is very accommodating and efficient. I worked with Emily today and it was good times. I can't tell you whether or not she is great at her job or using that high-tech Star Trek looking stuff the right way. But I passed all my tests with flying colours so I guess she's wonderful. Great news in that my eyes are almost exactly as screwed up as last year, no worse! Yay! I was also given a coffee mug full of candy on the way out. Thank you, Simone eye. C U next year! 2/20

I've never encountered a more unprofessional and unhelpful business before. I would never recommend…read moreanyone to get service here, because of the hassle you'll have to go through just to get a hold of them. I tried to get a pair of sunglasses through them, and after my first phone call where an employee named Debbie told me how I should pick out the glasses online, I couldn't get a hold of them for two weeks. When they finally answered a call, I spoke to Debbie again and told her what pair I wanted. She said she'd order them and then send them to me when they got to the office. Almost two more weeks later, I tried calling again because I hadn't received the sunglasses yet. For a few days in a row, I kept trying to get a hold of them, but they never once answered or responded to any voicemails I left. Then I find out that Debbie was purposefully screening my calls. After calling a couple times one day, I immediately called back on a different phone number/area code, and Debbie answers right away. She was audibly disappointed that it was me calling, which is honestly very hurtful. I don't want to feel like a hassle when I'm giving someone my business and so much of my time. She told me that she never listened to my voicemail and never ordered the glasses, so I had to stay on the phone with her for a while giving her my info again while she ordered them finally. Again, I've never encountered such an unprofessional situation before, and I hate to judge the whole business based on Debbie, but she was the only one who answers calls I guess. I feel like screening calls and dodging a customer is termination-worthy. I just hope to never have to deal with Debbie again, so I will not be coming here for anything else.

This is the first time I have gone to the eye doc in over 20 years, I am only disclaiming this…read morebecause it might make a difference in the way you read this post. I came here on a Saturday (they are open two Saturdays/month); the doctor saw me very promptly, evaluation was thorough, and the staff was able to find glasses that fit my face perfectly. Everyone was very courteous, friendly and really knew what they were talking about. I will be coming back to this location one year from now for my follow up. Keep it up ladies.

Do not recommend. When calling to obtain a copy of my prescription they are pulling all sorts of…read morebizarre delaying tactics and then trying to nickel and dime me for basic information about my prescription. As a physician myself, I can't imagine trying to milk money from a patient in need who's just trying to get their own information! I wouldn't trust or recommend a practice that would employ such unethical practices.