I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

I recently hired Joe for two small jobs at my house. First I had some dry rot in a board beneath my…read moreback door from poor installation years ago and Joe replaced it, as well as fixing an issue with the flashing at the ledger board behind it. I also had him strip and repaint the trim around the side door into my garage (while doing that he also removed some dry rot and sealed everything to prevent any issues in the future). Scheduling was a little rocky due to the snow and weather, but I didn't mind at all because the work was high quality and I'm exceptionally happy with the final product I got! Would happily hire him again in the future!

I contracted Joo to remodel my bathroom and laundry room back in April of 2023. He said he could…read morecomplete the job in 3 weeks. it took nearly 5 months and the work was HORRIBLE. Before I could even enjoy my shower the tile walls started cracking. There was a big hole in one tile that had been filled in with grout to hide. The tiles on the bathroom floors started coming up immediately. There were so many things wrong. I eventually had to hire another contractor to come in and demo EVERYTHING that Joe had done, and redo my entire bathroom again. When the new contractor took out the shower, we found that the pipes had cuts in them and Joe had just covered them up. Everything that Joe did had to be replaced because of the poor installation. I paid him over 28k, and I paid for most of the materials myself. He is very dishonest, and made promises that he NEVER intended to keep. He said he would call me to schedule a meeting to talk about a refund, and he hasn't returned any of my calls, emails or text. if you are considering him for a job, DON'T!!!!! He and his workers who are not licensed, scratched my laminate flooring in 3 rooms. Unfortunately my flooring is no longer available so the rooms would need to be completely replaced. He said he could fix the scratches, but he hasn't. He has no regard for personal property.

Zak assembled a 5ft tall wine cabinet that was giving me fits to out together. He contacted me…read morewithin minutes of my request and we set up a appointment for the next day. He completed the rack in under an hour to perfection and I was very impressed with his responsiveness and professionalism. He also gave me the lowest quote of all the contractors that contacted me by far and the work was excellent. I would recommend Assemble Xpress to anyone needing furniture assembly.

Furniture assembly. On time. Professional. Good communication. Very satisfied. Would definitely…read morerecommend

Jeff provides top level service with quality results. He did a fantastic job in restoring a family…read moreheirloom with sentimental value. He was patient in working with me to make sure the result would be to my expectations and delivered above and beyond. The amount of time spent on the piece is reflective of his attention to detail and passion for his craft. A+ work.

You may have been where I was 2 weeks before Christmas. After an exhaustive search for the perfect…read moregift for my impossible to shop for brother, I am so excited to open the box I got from Etsy. I found the perfect vintage poker set. Imagine my horror and disappointment when I open and find it damaged in shipment! Luckily the honest seller refunded my money and I set out to find someone who would repair it. I found most antique places want bigger jobs, bigger furniture. When I found Jeff Johnson's website and read the reviews I thought.... I have nothing to lose.... Flash forward to the after photos (I uploaded so you can see for yourself) and it is beautifully restored. Not only is the chip fixed but he refinished everything so it looks better that ever. I would not hesitate to bring even my most prized antique to Jeff. Quality work, fast. tips - he seems to communicate best via email. This works for me but heads up if you are used to a voice on the phone. he has an arrangement with another company so that if he is out of the office you can leave things or pick up things. This is super convenient but struck me as a little odd. I guess I am just a cynical transplant from the north and I worried about security but it seems to be de rigueur here so I guess I just need to chill out and adjust! Excellent experience, honest talented and fast. See pictures for proof!

Lucky finding Jorge a skilled craftsman that does flawless work…read more at a fair cost. I'm extremely satisfied and happy we found him.

To add to the previous review, if you are looking for a copper or metal roofing repairs, Jorge's…read moreworkmanship is extra-ordinal at reasonable costs. Also he assures the mechanics of the metal roofs for liability and 'rain tightness'. He will explain and goes over your roofing mechanics/structures. Seeing is believing : he has many pictures of his accomplishments. Thanks Jorge. A happy customer.

Nathan was very professional and thorough when investigating a B.O. smell that was coming from what…read moreturned out to be a big mold issue he found behind our guest shower. Having not been able to identify the source for a few years now, we're glad to have found the problem before it got worse. He was also very helpful in providing top tier mold mitigation companies to clean and remove the problem. The value of his knowledge exceeds expectations and provides clients with an educational experience.

Nathan was a true professional in all aspects of his service and I would HIGHLY recommend him. I…read moredidn't have to wait long for the appointment, he was extremely competent and professional with his explanation and work in our house. He was patient and answered every question we had and took the time to figure out some specific problems we were having. He truly is a caring and competent business owner. I received a very detailed report less than a week later and he called to explain all his findings. We were very happy with his service which was reasonably priced. I am recommending him to my functional medicine doctor and to any friends that need this service - a 5+ out of a 5!

We needed three electric outlets put in the floor of our home. Hired Ralph and the service was…read moreoutstanding. His pricing was very reasonable and they were very easy to work with. I liked that they explained each step they were performing after giving us an overview of the work. I broke a pin in the outlet and they were good enough to walk me through the process of fixing that - instructions were spot on - and I fixed it myself rather than making a separate trip for it. I'll use them on any electric work we do! Thank you Ralph's Electric Service!

Ralph is outstanding! Very knowledgeable, and he really takes time to explain things to you. He…read morehas been to our home many times and we can't recommend him enough! He also helped out at our business!

Great service! Christopher hung several TVs (including a 75") and large (4'x6') heavy glass dry…read moreerase boards. He was, as others have said prompt, courteous and patient. He already knew what type of wall hardware he needed for a commercial building. I am in the process of buying a house and I am certain to be calling him for multiple jobs that will need doing! Cant imagine that it would be possible to find a better handyman.

Highly recommend for handyman work! Had multiple small jobs that needed taken care of…read more Professional, prompt, courteous & patient. Jobs handled for me: large/small frames and mirror like artwork, hooks for plants & lanterns, garage organizer track, wall shelf for pictures. Versatile skill set. Already signed up to book for more work will definitely use again!