Design Aire did a great job from start to finish. Their initial consultation was very detailed in…read moreaccessing our needs and didn't try to upsell us over what we needed. The installation was also very professional, on time, and did a great job cleaning up and answering questions. The inspector also remarked at what a great job they did. We are very pleased and I would highly recommend them.

Thomas came to our house to look at 2 air conditioning units that weren't working. He said that…read moreboth units were out of Freon. The newer unit was frozen over so he said he couldn't figure out what was wrong with it until the ice melted and the other was old and should be replaced. He became frustrated with me when I had trouble understanding what was causing the unit to freeze over if there was no Freon. He appeared arrogant and I was ready to send him home at that point, but my wife was mainly dealing with him and it was a hot day. When I complained to my wife about him she said that maybe I shouldn't have bothered him while he was working and that he was very nice to her. After examining the units he spent a while discussing our options which included a new air conditioning to replace the older one or adding 5 pounds of AR-22 freon for $1100. He wanted to charge $7,500 for the new unit which seemed reasonable, but he couldn't do it until next week and, after a quick Google search, I told him $1100 was high for adding freon. Then he once again appeared upset and asked me what I was talking about. When I explained that I quickly looked it up and knew that It usually costs maybe $500-$750 he conceded that I could find it cheaper elsewhere. Then he told us it was $125 dollars for the visit. I told him that he can't charge me for the visit because nobody notified us that there would be any charge. He said that he doesn't work for free. But I told him that without prior notification of a service charge, I didn't believe it was legal for him to charge me considering he didn't do any diagnostic testing or any repair work. He just looked around and told me something any technician could have discovered in a few minutes. He then while standing in our kitchen played the whole recording of the conversation my wife had with the dispatcher to learn that we were right and we were never notified that there would be any charge. Two days later we had Meyer Heating and Air do a same day installation for the same $7500 and they added freon to the other unit for free when the $333 leak detection didn't reveal any leaks. Plus the reps at Meyer were very pleasant to work with so I gave Meyer a 5 star review and Design a 1 star review.

I have been using Welch for approximately 5 years now. I had left my previous company due to…read moremanagement changeover and merging with another company. A neighbor recommended Welsch to me and I could not be more satisfied . I have a big home with 3 air conditioners and 3 furnaces, so I rely on them to keep working. Colin is our service person, and he is "the bomb". He is always on time, extremely good at what he does, very very thorough, and respectful to not only my husband and I, but treats my house respectfully also. I have one unit in the attic, and he never complains about crawling up that ladder in the heat to check it out. My pricing is a bit more due to the number of units I have, but the quality of service and respect is so worth it. The office staff is very organized also, and always kind /nice when scheduling or troubleshooting a problem.

So this is not my usual review but there is NO WAY I can't brag just a bit on this local business…read morethat is just outstanding! I've used Welsch for over a decade and my family used them before that. So my experience runs deep. First thing you should know: their technicians stay. Meaning you benefit from their experience and commitment to Welsch's service standards, which are high. Recently, I had a blower motor go out. Jeremy came out within the hour (after hours), diagnosed the problem and had Scott on the phone to check inventory. It wasn't easy but Scott was on the phone at 8 AM, ready to set up an appointment to install the motor - less than 12 hours later! Incredible. Look, you might find cheaper but you won't find better service, more knowledgable technicians and an overall feeling of "We got you!" like you do with Welsch.

Avoid Scott-Lee Heating Co. I hired them to resolve an HVAC water leak, resulting in two failed…read morerepair attempts, safety liability shifts, and unauthorized charges. First visit ($187): The technician claimed a personal medical issue and required me to provide my own ladder and physically assist in operating his equipment. The leak was not fixed. Second visit (Promised by their office as a $O warranty call): The technician applied a cosmetic putty patch ("thumb gum") to the exterior cabinet rather than performing a mechanical repair. He then completed unauthorized maintenance and added a $385 plan renewal charge on-site. The Service Manager refused a refund. I filed formal disputes for both charges with my credit card company, which returned my money in full after reviewing the voicemail and email evidence. Substandard trade work and incorrect billing.

I've had some bad experiences with other companies (charging exorbitant amounts compared to other…read morecompanies, saying they completed work they didn't perform, etc.). That's not the case with Scott Lee. Their rates were very reasonable and they did an absolutely stellar job. (One visit was for the furnace service, another was for an a/c coil replacement.)

Andrew with Air Comfort Service was punctual, efficient, and friendly. We have been using air…read morecomfort service for about 3 years at the recommendation of our property manager. They have been courteous and kind when scheduling changes needed to be made. Kara in their office is always pleasant on the phone and works hard to accommodate our busy schedule. We have always been met with the utmost level of professionalism. In the service industry, I believe the way you treat your customers is paramount. That's why I endorse Air Comfort Service without hesitation for your HVAC needs.

At first I liked the guys that came out to service my furnace/ac and then my water heater…read more I did not like their appearance. They both had big beards and I mean long dark big beards. One wore shorts that exposed his butt crack because he had no underwear. That's not the worst. I had a coupon from their website which never got recorded so that was a joke. Never got the $20 discount. Then the worst was there was a Spire (Laclede gas) rebate for $200. Never got the paperwork to submit that though was told it was there to do. Where does this company get their technicians? From Mongolia or worse? Professionalism means more than doing a job it means showing up as a human being and shaved and not being some caveman.

After over three months of operation, cooling and now heating, I give Galmiche's a good five stars…read more We'd had Galmiche's give us a bid several years ago and were impressed then, however we didn't have the funds and decided to wait and see. Well, this summer as we experienced our hottest heat wave, the nearly 40 year old system finally died. Galmiche's came back out, gave us a new bid and had a new system installed within four weeks of our old system dying. Over a month later the AC wasn't working again. Galmiche's came out, found a problem and fixed it, on warranty. A couple days later the AC stopped working again. The same technician came out, did a deeper dive and determined that a part hadn't been replaced that should have been as part of the complete install. The company warrantied the repair again, accepting responsibility. All in all, I've been very pleased with Galmiche's. Their price, their courteousness, their promptness, and their integrity. I recommend them, and will definitely consider them when our second system (we have a two system house) finally kicks it.

No slimy sales people here! Honest and upfront with pricing that is affordable. We used them twice…read morefor new systems in our homes. They hire and keep quality people. They don't waste your time with hours of sales rhetoric. The office staff does a great job with follow up and I don't have one complaint. Mr Galmiche even found the reason why one room got no air or heat -our damper in the basement was closed! Problem solved, thank you!

What a perfect service company. I've had the pleasure of having them come to our house a few times…read moreafter having moved in over the fall. Climate Masters have been servicing our boiler for the better part of thirty years. They knew what they were doing and were EXTREMELY informative. They showed me how our system worked, they took the time to explain everything from lighting the pilot light to bleeding the radiators. The tech even gave me a key to bleed the air from the radiators. They state they specialize in older homes and they did right by our 96 year old system! Highly highly highly recommended.

After Climate Masters finished the job, I was surprised to realize ... wow, even mechanical systems…read morecould be visually attractive. This was because the installers, Scott and Ethan, did an absolutely meticulous and exacting job. Our house is a 6400 sqft three story built in 1906. During the winter, the hvac system we had in place was never able to properly heat up the home. While driving one day, I spotted one of the Climate Masters' trucks with the motto, "we specialize in older homes" and wondered if they could fix our hvac setup. Tom came to assess and bid the job, and I must give thanks to how patient he was during the process. I took an excessive amount of time to decide, and yet Tom followed up throughout this period. Climate Masters ended up installing a large 140K BTU gas furnace, ran new black iron gas piping, and redid sections of our duct work. Part of the work involved cutting through a kitchen floor with brick veneer. Scott was able to shape the vent opening beautifully. The result was that for the first time ever, the house felt ... toasty during cold weather. When Spire came to activate the gas, servicemen on two separate occasions saw the installation and, without prompting, asked me which company did the job. When I asked why, they both said, "oh, it's because they did a great job!" Everyone I interacted with throughout the process has been wonderful: Scott and Ethan came promptly at 8 am each day and finished a huge job in 1.5 weeks; Doug was great with follow up logistics, and Jennifer always friendly and helpful with office paperwork.

We had our HVAC replaced by Air Excellence and were happy with their service and products from…read morestart to finish. The technicians were friendly and professional and came at the time they estimated. They were good about us having dogs in the house. Their team was conscientious about our home and cleaned up the area perfectly. We are enjoying our new system and highly recommend Air Excellence.

Great service all around. My Technician was Brad Lee ms upper nice guy, very knowledgeable, and…read moreprofessional. He would explain items to me as he went along. We called Air Excellence due to a minor smell of gas when the heat would kick on. Brad came by and checked our entire furnace out. Made sure everything was looking normal. After he cleaned everything up and put it all back together we ran a few test runs to see if we could still smell the gas. We could and he recommended we call Laclede to get out here and check to see what was going on. I am very thankful he did. He could have gave some bs reason as to why it was leaking charge me an absurd amount of money and move on to the next job but he didn't. Brad stayed at the house until Laclede showed up and gave him a brief run down. After about 3 hours of searching Laclede finally found the leak. I called Brad back to tell him what we found and the part that needed to be fixed. He asked if he wanted me to have him come fix it right then and I told him tomorrow would be fine. Brad got me a quick price quote and everything the next morning and was out the next afternoon. He replaced the control valve in about 30 minutes and was on his way. Overall this was a great experience for a new home buyer. Brads price was amazing and his professional was second to none. I will be calling him for all Ac/heating needs from now on.

I called them regarding to get my water heater replaced. Darren was set up appointment the next day…read moreto come by and take a look at it and discuss cost. He never came by during the scheduled times. I had to call to find out if they were still coming I got the feeling while talking to him that he forgot the appointment. Decided not to go through with the appointment.

It's been years since I've used Doyle, but that's not a bad thing…read more In the past few weeks, I've needed the MB sink not draining, the basement Whirlpool refrigerator (40 years old) not freezing, and the kitchen Whirlpool refrigerator freezer lower basket not opening well. Enter Kevin for the sink, and Bruce for the refrigerator. Kevin fixed the MB sink, which was corroded and needed a replacement drain. Bruce told me the 40-year-old Whirlpool refrigerator in the basement was a loss, as the freon it's using is running out, and no longer available, replaced a long time ago by another coolant. OKEY DOKEY . . . time to get another refrigerator for the basement, but this Whirlpool sure served its 40 years well!! Lastly, Bruce told me the kitchen Whirlpool refrigerator needed new gliders for the freezer basket. I could see how they were not working completely. Bruce ordered the gliders and within a couple weeks, he was here to install said new gliders. They worked perfectly. And Bruce showed me how well that freezer basket was working and actually the whole damn drawer opened . . . something I had never experienced. YIPPEE on all counts!! I still need to contemplate getting a replacement refrigerator for the basement. Nothing fancy at all. Just a plain old refrigerator. We'll see!