The store is dirty. You have to watch because they say an item is 4 for 10 but when you check out…read moreyou pay full price for each item. Don't get me started on the delivery since they switched to insta cart. It really is awful...every single time. I quit having delivery.

Although I rarely shop at Kroger, I do pick up a prescription from this location every month. The…read morePharmacy has some of the most helpful and kind employees. I also like how I can order my prescription using the mobile app and receive a text when my order is ready. Never have to wait when I arrive for pick up.

I am a huge fan of Publix but they dropped the ball today. I went in on a Saturday afternoon and…read morethere was only one lane open with a long line. I went to Customer Service, where three employees were in a conversation, and reported the situation to them. I was told that they were waiting on a person to arrive. No apology, no effort to correct the situation, just a lame excuse while from my spot I could see 5 employees. This location needs better management.

They've expanded their deli selection, and their subs are unbeatable--far fresher than Subway. The…read morestaff is friendlier than the competition, and their excellent fruit selection, along with the added refrigerator space, makes the store easier to navigate. I highly recommend their Sushi Wednesday, and without a doubt, they have the best desserts around!

03/16/2025 I was shopping today and initially had a poor experience with an employee. I asked to…read morespeak with a manager, Marrisa, customer service manager, who immediately addressed my concern. After making Marrisa aware that I purposely pass several Food Lion competitors just to shop there, mainly for the produce, she saw to it that my continued shopping experience was positive. Marrisa made me feel seen as a person and valued as a customer. I will continue to shop at Food Lion as long as you have a management team that understand how to deliver such brilliant customer service. I hope her hard work doesn't go unnoticed.

Very attentive and checked in via text whenever an item was substituted. They selected high quality…read moreproduce and were very friendly. I have ordered grocery pickup at several other stores and food lion was the best experience.

Decent Walmart in Smyrna. Good customer service and they have a tire/maintenance shop. Today was…read morevery crowded as everyone was over buying for our little snow storm. Recommend they limit stuff during these occasions.

Have been getting empty boxes for mailing for over 26 years and last week a clerk in automotive…read morewould not let me have them. He said it was company policy. I will never use the automotive department again.

I had a terrible experience with Tia in customer service today. I would like a manager to email me…read moreif possible. Tia had a terrible attitude and she disrespected me and my daughters . I have never had an issue at this Walmart until today. I was told by Jensen that Tia is a new hire and may need additional training . I would like a Walmart team lead to contact me So I can file a formal complaint against Tia (greeter at the Pharmacy side of the store). She has a horrible attitude and she was terrible to us today. Heartbreaking experience . She is going to ruin their ratings if she remains at that door. Please consider having her apologize for her wrongdoings

Hey Walmart! Instead of having 4 of your employees standing at the doors checking receipts because…read moreyou force us to scan our own groceries, how about you put those people on registers so they can actually earn their pay. I just had a girl stop me this morning to "check my receipt," because I had a few items that wouldn't fit in a bag. She gave it a quick glance and said I was good. Here's the issue, once I've paid for my groceries, they're my property. Quit asking to see customers receipts because you don't want to put people on registers.

Recently moved into the area and was in need for some groceries to stock up my new place. I used…read moreyelp to find nearby places and stumbled upon this Kroger. I had completely forgotten that the Kroger store brand is nation wide and I was already a member of the rewards program from my last store. It gave me a sense of calm as I was able to walk into the store and recognize it as being the same as my previous store. This made navigating the store much easier and I instantly felt at home. I was able to get everything on my list (and more). The staff is super friendly. The store was clean and easy to get around with a cart. I will be marking this down as my go to store from now on.

I mainly shop overnight and there's an Asian lady there who is an absolute doll. Very personable…read moreand willing to help. Never had any issue and will continue to shop here.

This was my first time ever going to a BJs and it was a pretty cool experience to go into a large…read moreretail store you've never been inside. They have a massive selection of everything you would expect from a Costco/Sam's Club adjacent business. I'm not sure what truly separates BJs and gives it the edge over those two, besides the location. Maybe that's their angle, because it's quite a drive to either of those two other chains I mentioned before if you live in La Vergne. I wasn't overly impressed, but they definitely caught my attention with a couple things. The selection of proteins wasn't as good as Costco, but they had a lot more variety in the freezer section. The deli is a bonus and helps to eliminate extra stops. When walking the isles, I noticed there was a lot of product where it wasn't supposed to be and open product laying on the shelves. Jumping outside, the gas station situation is awful. Only one row of pumps and the queue is a nightmare during a rush.

Great beef tenderloin price. 11.99 a lb. I got a 7 pounder. Now, going to fix "Surf and Turf "…read more Eating good in the Glade tonight!

I do not understand how Kroger has let this location go so far down the drain. Starting when you…read morepull into the parking lot you see trash and litter. Walking into the store are employees sitting to the right of the store smoking. The cart Coral has trash all over the store along with trash in the carts. Once in the store you notice that the floors look like they haven't been cleaned in ages. The selection of goods is just sad. The produce department is a laughing joke. Service during checkout is ridiculously slow. The busiest time of the day had two lanes opened. I live five minutes away from the store and I choose to drive to the Kroger in Smyrna which is an extra 10 miles away. Kroger either needs to do something with this store or completely shut it down. I believe it is a health risk at this point.

This Kroger has stepped it up with new Management sense most of these last reviews, I worked here 3…read moreyears ago and quit on the spot due to uncleanliness.... I currently work here again for a couple of months now and the new Management is soo much better. I encourage anyone to try us again:)... find me at a register with a smile and fast check out