I have such a love hate relationship with this store. It's a discount store and I go here when I need cat food, a few times I've come here and wasn't even acknowledged at all, but there was a few times a few people stood out to me, in a good way. I once went in there and a young man named James immediately greeted me upon entering and asked if I needed help, he was also very sweet when he rang me out, I think I even made it a point to tell him he made my day with his amazing customer service, he's probably the reason I come back here because he was so kind and I hope one day I can tell him again. Great customer service is so hard to find, and ironically another time, a young lady named Jasmin helped me with balloons and she was patient and kind as well. But the store is sometimes hard to navigate because the isles are small, not including all the stock that's always in the way that hasn't been put away yet. The parking lot is pretty decent in size and it's easy to get in and out of here but I don't know it's a hit or miss going here. I still go but, I wish the customer service was more consistent. read more

They say competition is a good thing ... well, now there's even more competition with this weekend's opening of a Dollar General store in the Wizzy Wazzy (my wife's slang term for West Warwick, doncha know?). This marks three discount stores (which also include Family Dollar, and Dollar Tree) within very close proximity of each other, and just an easy walk from beautiful downtown West Warwick, a/k/a Artic, (I'm being a bit sarcastic, but it's okay, I live in the Wizzy Wazzy). Unlike its neighbor, Family Dollar, which took a long time to build, this store, which is another metal building, went up much quicker, since it's on a more level site. Of the three stores, this one possesses the best parking situation. The parking lot is huge, and is easy to get in and out of, since it's not near an intersection. Although there were a few big gaps in stock, I did not let that affect my rating, since they were probably rushing to meet opening deadline. Obviously, the store was neat and clean, and I give it props for having two bathrooms for customers. In an apparent effort to compete with the other discount stores, I saw many $1 or $2 price tags, and prices throughout the store were mostly whole-dollar figures. It's a fairly small store, and while they have a good variety of 'departments' (I use that term loosely, since there were no signs delineating any departments), selection within each category of merchandise was very limited. While you will find much greater selection in a big store like Wal-Mart or Target, the downside is that you will not get in and out of a larger store as quickly as you will in a store like Dollar General or Family Dollar, so it's a trade-off. Shopping at a discount store can be deceiving: I only paid $1 for a box of Glad zip-loc sandwich bags, but the box only contains 29 bags, while a box from a larger retailer might cost more, but contain 50 or 100 bags. A cheaper price does not always mean the best value, so you really have to know your prices. You may or may not get the best deal here, but you will at least get a good deal, and it's a lot more convenient to grab a few things if you're in a hurry. Overall, I was less impressed with this store than I was with another General Dollar store on Park Avenue in Cranston. The air conditioning in this store on Sunday afternoon was cranking, to the point that it felt like I was inside a walk-in cooler. Another customer commented it was too cold. Also, the sound system was wack: a local radio station was playing over two speakers in opposite corners of the store, but the volume was too loud, and the sound was scratchy. Between that and the overly-aggressive A/C, it made me want to shop as quickly as possible and get out (note to management - you might want to fix these things, as you want shoppers to stay in the store as long as possible). Employees seemed a bit confused, but I won't count that against the rating, because it was probably only their first or second day on the job. Another note to management: The store could benefit from some signage, because I had trouble finding nearly everything I went in there for. read more

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Its a discount store, so its not going to be anything spectacular. This one is a on a stretch of road with Family Dollar and Dollar Tree all within a mile of one another. Plenty of parking, and a nice selection. Didn't have any Mello Yello which is why I had come, since the mello yello website said they it in stock, but not a huge deal. read more

When I was in Dollar General, I wanted to get a couple of frozen meals for dinner. I decided to get one of the cheap Michelina's Frozen meals, and I noticed there was a price tag for Stouffer's Large Sized (19 Oz) Lasagnas for $2.95. However, when I went to checkout my items, it rang up for $5.50. I said that there was a shelf tag saying the product was $2.95, and the associate basically kept telling me I was wrong, and that the product was in fact $5.50. I then proceeded to show her the tag saying the product was $2.95. She then said that it was a smaller size that was on sale (the one the store does not sell at all) and that someone probably put the tag there by mistake. She then removed it and revealed a tag that said $4.25 for the 19 Oz size. I asked if she could at least honor the $4.25 tag. She then said the stupidest thing: that the extra $1.25 was in fact sales tax. I am a cashier myself. I know that sales tax should not have been more than $0.30, seeing as RI sales tax is $0.07 a dollar. I ended up not getting the product for either $2.95 or $4.25. I just ended up passing the product up and did not end up purchasing it for almost $3.00 over what the original tag I saw said. Overall, I was very dissatisfied with my experience. This is also not the first time this has happened. I have had several times in the last few weeks where things did not ring up properly, and everyone basically said they cannot honor the tags because of one excuse or another. One of the assistant managers of all people also keeps doing this, acting very unprofessional. Overall, if you want a discount store, go to the Family Dollar or Dollar Tree literally down the street. This store has given me nothing but trouble the last few weeks and they've lost a customer. read more

You may want to find a better store than this one,the manager here was unprofessional as I tried to return an expired product I purchased here. read more

This my 3rd time me and my boyfriend going to a Dollar General because I use to go to the one on Westshore rd in Warwick, I won't have to go to that one now because I can go to the new one in West Warwick that just opened up, I did end up going there yesterday, I prefer that one because I can actually move and nothing is in my way. Also the prices are reasonable and the lady cashier was friendly no complaints The reason I gave 4 star rating because there's room to park and I really like the location etc I will going back again soon read more