I went in today to cash a check and the young lady Mayra helped me and was so helpful.read more

I went into this location today and had horrible customer service the person who attended me was…read morerude and I have ADHD and I tremble and well to the point where my hand shakes and the person told me to relax because I looked anxious like I was so something wrong once I explained to her I have a medical condition the person didn't Change and didn't not apologize for the comment

Great customer service, really appreciate the patience Ms. Melissa thank you for always smiling and…read moremaking it possible to obtain rapid service.

Really helpful & thankful for Meli she made my first visit super easy. Definitely coming backread more

I waisted 2 days with this company. After applying online with a 3rd party source I received a…read morephone call from Esmeralda asking about my inquiry. I told her I needed a loan, but in the last year I haven't been able to really pay my bills due to injury. I explained I am now getting in my feet and trying to fix things and need a loan until my settlement comes in. However; I have really bad credit at the moment. Instead of just letting me go, she proceeded to tell me that was why I had been sent to them and wanted to schedule an appointment. She told me all I needed was proof of income and a valid I.D. So I made an appointment with her and spent over 2 hours only to be told they needed more information to validate my income. I asked her if I had the individual, whom works for the government, write up a receipt/letter if that would work and she said it would. I went back the next day with the requested documents and spent another 2-3 hours only to be told they couldn't give me a loan because of my bad credit. Then as if to add insult to injury I found out a bit later that they did a hard inquiry on me. WTF!!! This obviously affected my credit and will for the next couple of years. What a huge waste of my time and left me in a worse spot then when I answered that phone call.

love Perla. she totally helped me out and was super patient. thanx xoxoxoi am so grateful with…read moreall the help you have given to me and my boyfriend

Lizzie was very helpful and patient with me even offering her help with my phone and setting up my…read moreinformation and cards ready to use definitely 5 stars. Much appreciated highly.

The staff should teach other companies customer service. I had a problem not caused by them and…read morethey were generous in fixing it. They worked with me and not against me. I will recommend them anytime.

I would leave ZERO stars if not for the app not allowing. Absolute garbage customer service unless…read moreyou enjoy listening to coworkers and customers discuss weed dispensers for a 1/2 hour waiting in line with other pissed off customers. A guy walked out of line because of this stupidity. Which I should have also done. Absolute garbage !

Maria, Shorty & all the ladies at this location are very nice & they are always very helpful. Have…read morebeen coming to this office for about 6+ years. Thanks ladies:)

If you need answers, or people that will give their all-- this is the place to start. My family was…read morein dire need and NICOLE went above and beyond to help us! What Nicole and her team did for my family today will never be matched, at least I hope I never have to rely on anyone for this amount of need ever again. HOWEVER, if I do-- I know who to go to! Thank you so very much!

First time coming in here had no problem getting my money I received via money gram…read more Second time they said they weren't receiving and sending me to another store which I ended up there for convenience Now I have to drive around for another location Not cool and waste of time won't recommend

The worse web site sucks and they act like its your fault very unprofessional .. what business…read moreanswers the phone " hello".

Wendy was amazing. She was honest and thoughtful. she helped When I thought there wasn't anyread more

Carlos is such a great! Speedy process and great customer service! Had a great visit. He was very…read moreinformative and knowledgeable.

I came here to cash in a check since I was unable to deposit it in my bank, they had to verify it…read moreand everything went well, got my cash and that was the end of the transaction. The person assisting me also opened a debit account with my personal information. I did NOT consent to this and I was not asked about it. I had to call the company to close the account and turns out they had my contact information and social security number. I will no longer conduct business with this franchise.

Customer Service could be improve The attitude and…read morepersonality of Customer Service is not professional I would not recommend this location for any of their services, lack of empathy and professionalism

I come in here often to send, receive money, and cash checks. This is my favorite location because…read moreof Veronica. From the moment I called her on the phone she was super patient, kind, and helpful. Everytime I go in I see her because not only does she get the job done fast; she also has amazing customer service skills. It's also never crowded and the team here works fast and efficient and getting you in and out. Hands down 5 stars!

Rapid cash on North Rancho is the place to go when in need of quick cash. Employees greet you upon…read moreentering. They loan you money with a smile. James is very professional and will work with you to make sure you have the best experience possible. I would not go anywhere else to get a quick, easy loan. Thank you James!

Julian is the best representative of any loan place I have ever come across! Really understanding…read moreand knows how to do his job very well, respectable personality and not only that but he always knows how to help out! Highly Recommend this place!!!