I recently visited the Nordstrom Rack on 7th and Fig in Downtown Los Angeles, and it was by far the…read moredirtiest, dustiest, and most unorganized Nordstrom Rack I've ever been to. Empty shelves dusty and empty. The store looked unkept, racks were messy, and the overall shopping environment felt neglected compared to other locations. What made the experience worse was how uncomfortable we were made to feel almost immediately after entering the store. Within about two minutes of stepping inside, we were being followed by asset management . It was obvious and unnecessary, especially since we had just arrived and were simply looking for a few specific items we were there to purchase. Unfortunately, this wasn't the first time I've experienced something like this at Nordstrom. The same thing happened to me at the Westfield Culver City (Fox Hills) location after years of shopping there without any issue. As someone who has regularly spent $400 or more every visit at Nordstrom and Nordstrom Rack, it's extremely disappointing to feel singled out and followed around the store while shopping. I just had to leave. During this visit, I also noticed other shoppers in the store (not being followed), I guess other race of people do not steal, just mines. We must be followed! I don't have to shop there. Despite what appeared to be suspicious behavior elsewhere, the focus remained on following us instead of paying attention to actual store issues or potential theft. Nordstrom employees should focus on maintaining their stores and treating all customers equally rather than making loyal customers feel targeted. We recently moved to a luxury apartment near by, but because of these experiences, I will no longer be shopping at Nordstrom or Nordstrom Rack.

Organized and pretty good selection but seems understaffed. There were only two people in line and…read moreit took several minutes but another cashier did come help bring the line down so service is a bit slow. Associates are well-intentioned and trying hard and friendly though. I happened to come here for a clear the rack event and found a few good items so it made it worth it (and there was an extra 25% off so the deals were great), but I'd only come here if I was in the area and not make a special trip for it.

I wouldn't stop by at a Target that's not in my area, but I was in a crunch, needed a gift card as…read morea wedding present to mail right away and some Tazo teas which I can only find at this chain. This location at 7th and Fig is easy to find, I got here by subway, so it's an easy walk. Can't judge the parking! The store is smaller and very crowded. Not as well organized, bit chaotic. I tried to be in and out fast. Tazo tea selection wasn't as good. Got the gift card, a greeting card and off we went. Bathrooms are very dirty and it's an adventure to use them. Not the worst location, but far from the best.

Return staff is rude and will deny returns from their own brand even if they feel like it, and make…read moreup specific rules. Their rent-a-cops will kick you out because they feel so powerful.

I haven't been here in years and wow has it changed. Overall for the better with tons of stores,…read moreplaces to eat, and inviting areas to hang out. As an open air mall, this style of shopping is inviting and enjoyable. Visiting frequently as a kid, it is a completely different experience. Stores are more high end than I remember. Crowds were exponentially greater! Lines for several stores (including Olive Young) to get in and for Ramen blew my mind. If you want a place to watch the world cup, courtyard is ready and inviting. This area was nice with the high rise century city backdrop. Although it was more crowded than I expected, meeting friends for lunch was great. The restaurant choices are wonderful. We planned to eat at one spot, but due to the wait we changed it up and it was a total hit. Parking was crazy! Lines to go up and down, it took forever to pull in a spot. The prices are expensive too if ya make a day here. Very few places validate.

However, this experience proved to be very disappointing, since the problem was mainly caused by…read morethe parking system of the mall. Although this place is clean and offers lots of great stores, the parking system made everything very annoying. The fee system is complicated, and even after shopping, I ended up paying way too much. A place like this one, which claims to offer an exclusive shopping experience, requires a major renovation of its customer service department and parking system. There are many alternatives available in Los Angeles, where people do not leave irritated by the fees related to parking.

Out of all the Ross locations I've visited, this DTLA spot is easily my favorite. Yes, parking can…read morebe a struggle and the usual downtown chaos is real, but somehow this location consistently delivers when it comes to great finds and unbeatable deals. I especially love stopping by when a new holiday is around the corner. They always have fresh inventory and fun seasonal displays that make browsing feel exciting (and dangerous for my wallet lol). Huge shoutout to the employees here--they truly deserve it. Despite long lines, busy rushes, and the occasional disruptions, they stay friendly, professional, and do their best to keep everything running smoothly and safely. I've seen them handle stressful situations with patience, and it doesn't go unnoticed. It definitely gets busy, so I appreciate those rare moments when it's calm and there's no checkout line. That said, it's almost always worth it. I consistently score cute finds for my pets, kitchen goodies, and I always keep an eye out for Hello Kitty and Sanrio items! Like any Ross, it can be hit or miss some days, but more often than not, I leave with something I love at a great price. It's a big store with plenty to browse, so if you're in the area, it's definitely worth a stop... just don't be surprised if you walk out with more than you planned (I always do!).

I'm giving you some stars because you're my neighborhood Ross and I've been shopping at you since…read moreyou opened up ...but what happened today was inappropriate, unacceptable and complete BS. Let's just start with the customer is always right and go from there - second we could talk about how unsafe it is to let men in the women's dressing room ---and I don't wanna hear anything about his son's autistic or it's because your men's dressing room is broken or blah blah blah whatever whatever. All you had to do is wait clear out the dressing room for the women and then let this man in there ...not sit there and argue with me like if my life didn't matter ...because we all know your Latinas and because this man was Latino and because I'm a black person you decided it was OK to let this man intrude into my privacy space...when I'm in there with my panties on.. now think about it another way ---think of it. If It was a bunch of latinas in the dressing room and a black man was trying to get in there with his son ---what you would've done .... what you did was just sit there argue with me and tell me that I was wrong and then still let that man in there when you could see on my face I was livid is why I can't wait until Monday. Yes I'm going to corporate. Yes I'm gonna get you reprimanded. Yes, you're too young to have your job in my opinion and no nobody wanted to talk to you anyway let alone film you with Meta glasses I just wanted a man out of the locker room while I was changing my clothes while I was in my underwear ...maybe you're too young to understand why men aren't supposed to be in the locker room with women but obviously the corporate office at Ross thinks it's important if they have two separate dressing rooms get it together and do better!

I'm kind of a regular at ROW DTLA so about time I write a review. You can find me often at…read moreSmorgasburg on Sundays! The big food festival that happens every week is what initially brought me to the Row and there is so much to discover there. I also often come here to charge my Tesla ~ charging on Level 5. The Row opened almost 10 years ago on the edge of Arts District and is spread across 30 acres. As mentioned with the charging, they do have a parking garage which is really nice when coming here. And it's a nice garage, well kept and clean, free for 2 hours with validation. You never need to worry about parking when you come here! Like much of Arts District, it's kind of industrial chic vibes. It's an open-air spot with just lovely landscaping and seating all around. There are some excellent food options like Pikunico and Hayato, as well as Go Get Em Tiger for coffee needs. Very cool stores including concept spots and trendy clothing shops. And i'm def getting my next tattoo at Nonfromseoul. Aside from the brick & mortar shops and restaurants and weekly Sunday Smorgasburg, I've been to some other smaller cultural fests & pop ups here. It's always trendy and cute at ROW DTLA!

I really want to give this place 5 stars but I think with its current iteration it isn't quite…read morethere yet only because there's so much space that needs businesses to come in. That being said, ROW DTLA is a dreamscape when it comes to filming content and just catching city vibes in a safe space. Located near the Arts District this space of buildings used to be utilized for the textile industry. With multi floored buildings creating rows of foot traffic on the ground this space is perfect for events, pop ups, and get togethers. It's one of the reasons why Smorgasburg is held here on Sundays. It's why on any given weekend there may be an event being held, whether it be to celebrate AAPI month or the different creatives in the area. This space is filled with homegrown businesses and unique shops to visit. One of my favorite places is Hightide which is a Japanese stationary and supplies shop. The vibes are immaculate and walking in really feels like being in a store in Japan. Another popular space is Scent Bar for those who love perfume and are aromaphiles. With plenty of small curated artists being featured in this apothecary of aromas, Scent Bar is a nice stop whilst visiting the Row. If you're looking for interesting and discussion worthy furniture A+R is a must, located at one of the ends of the Row. For good coffee with artistic vibes you got to check out GGET (Go Get Em Tiger). Next to that if you're looking for stronger waters is Flask & Field with smaller batch and independent distilleries and crafters. All of this and the parking is free for the first 2 hours. In LA, that's unheard of! And it's a large parking structure with modern infrastructure. Blessed. With all this, hopefully ROW DTLA will continue to grow with more businesses and still retain its charm as time marches forward. Good for a short stay or half a day, if you're looking for things to do in LA proper, ROW DTLA is worth your drive.

This Nordstrom is on the smaller side, but it still has plenty of sales and the staff is really…read morehelpful. If you drive, be sure to stop and get your parking validated. I was mainly there to pick up an online order, so I didn't do a full shopping trip. Even so, I noticed they carry Jellycats -- and anyone who knows Jellycats knows those are not easy to find. That alone makes this location worth a look if you've been hunting for one. Quick, easy, and useful. I'll be back.

We were in desperate need of AC, it was particularly brutal the weekend we went up to LA, the…read morehumidity was horrible. We sought refuge at Nordstrom and we were instantly greeted with good central air and the nicest of people. I also wanted to spritz some of my favorite perfume and met the nicest sales associate Lisa. She was so friendly, helped me get my parking validated and I ended up buying a little item and donating money for the shoes event. She even made me a number of perfume samples that I would like, since she knew which perfume I favored most. Everyone also gathered around to say hi to our dog Kodi, he was a fan fave. Thank you for the time and care really appreciated that!

Found some amazing clothes here for really affordable prices. The store was clean and the service…read moreat checkout provided by Ava was great. Def will be back for more men's clothing.

I always stop by and shop when I visit LA. The employees are sometimes nice, others follow you. I…read moreget it's not a great area and it's so weird the double security and standing a few seconds at the entrance like you are going into a club but I always find good deals and yes they should have a restroom accessible for customers who they let in. It's gives very "get in, give us your money, get out" vibes

Came here with a guest and decided to look for some of the latest coffee makers, particularly the…read moreSmeg brand. And while I didn't decide on any particular brand on this visit, the service by the staff was basically non-existent. While the store itself and the shelves continue to be filled by high end product, what good does it do you if there's no one but the occasional ghost roaming around? I'm seriously wondering if they are having problems or challenges hiring enough people now. It wouldn't surprise me. The days of walking into Bloomingdale's and having that feeling that you're in someplace special are long gone. The reviews and stars are pretty much on point for this location just as it is for this mall as a whole. And you hate to equate everything to dollars and cents, but in this now challenging economy given what's happening overseas, you would think they would do so much better.

LOVE BLOOMIES!!!! I certainly appreciate the effort of their huge selections of merch! Outstanding…read morecustomer service! Posh, opulent and super pricey! Highly recommended! Clean, well maintained, organized, tidy, and easy to find certain things. Each department may vary, but I certainly enjoyed myself!!! No issues with this location.

Fun store filled with lots of unique Asian snacks, toys/collectables, health/beauty products and…read moreeven a few claw machines. Walk around and explore to see what catches your eye. For the non-Asians reading this, this is where you come to buy the flavors of Lay's potato chips sold in Asia as well as flavors of Oreos in Asia. They even make a spicy Sun Chip now which is better than the US flavors.

Wow. Such a cool place with so many imported snacks. I was looking for my favorite Konjac snack and…read morethis place is one of a few places that has it. Variety of snack options and cool souvenirs, bind box, to room scent. You will not know what to pick and end up buying a whole store lolol, everything looks delicious with different flavors, seasoning. Would love to come back!

This was my first time at this location. I hardy go towards this way…read more Since I was there on the 25th of this month, at exactly 6:30pm, I walked into a somewhat empty store and was waiting for a greeting from an employee. There was no one to say "hello", "can I help you?". Waited for like 5 minutes, and then this young lady by the name of Ashley, came towards me and asked me how she could have been an assistance to me. She was polite and helpful. I told her that I have an upcoming wedding and need some nice attire for the event. Right away she took me to where their dresses/suits are and showed me a few things. Got me a dressing room for me to try couple of the items that she selected for me. The racks for some of their items were too cramped up. The store on the other side was very clean.. Tried them on, and I liked the way the glittery purple suit fit me. It was perfect and my size. Hugged my sexy curves and made me feel really good! As I was browsing the aisles, I noticed a few other things... some I needed and some I liked. With that being said, got an imitation of Donna Karan's Perfect Scents (the brand) perfume, Cashmere Mist. It has a very soothing, clean scent to it and was only $20.00. It worked out perfectly, since I ran out of my last bottle. Then I saw this beautiful narrow royal blue vase, this pretty, yellowish/mustard color floral choker, which can also be used as a headpiece. As I was walking down their aisles, I also saw those comfortable Minnetonka flat shoes in color red. Tried them on and it hugged my feet perfectly. It was just what I needed. The fabric was so soft and I believe made of velvet. It was on sale from $65.00 to $30.00. Got 2 pairs of earrings, 4 nail polishes, and that's all that I bought. You can find some great deals at Nordstrom Rack with affordable prices. They also have other brands by famous designers. Bought few candy bars at the register along with a small bottle of water. They do have parking and restrooms. Thank you all very much!

Worst customer service. Always a long line with 1-2 cashiers- worst location - poor management.read more