Had my car being worked on after having issues on the freeway. Geico covered my rental and I was…read moreable to work seamlessly with this location to get the right car to rent while I was on vacation. Highly recommend. I was in and out within 10 minutes.

Stay clear from this place. No customer care at all. My son only has a debit card not a credit card…read moreand was turned away. Its all about covering the books. Stay clear

Absolutely the worst customer service! They charged me for a full tank of gas when I left the tank…read morefull when dropped off. They kept charging my credit card 1 month after I dropped the car off saying that I still had the car. Look at all the negative reviews! Stay far away from this company!

DON"T rent from this location!!!! I usually use Enterprise I will go back to them next time. Staff…read moreis overwhelmed and do not know what is going on long wait and ridiculous answers to questions. The car was really dirty and not the car I had rented. poor selection. When I returned they wanted me to take it to have it cleaned before I returned it " Because they don't have the capacity to detail cars at this location". Tank was not full when I picked it up. I was there for my fathers birthday and he became ill was hospitalized and I had to extend my rental they quoted me one price and changed it on the bill once I returned home. I am on the phone ; now with hertz customer service on hold. I Would NOT EVER rent from them again I would rather hitch hike!!!!

Returned a day early and called to see if I could return the car and save the charge for the…read moreadditional day. The person I spoke with told me " Sometimes if you return on a Sunday it costs more. I can't answer that because I have a line of people in front of me." Zero customer service. Of note the gentleman who rented us the car was very nice. Perhaps they need to look into proper training and staffing. Previous poor phone interaction was corrected by Mike upon return of car.

We frequently rent one way rental cars to LAx from this location. It is cheaper than parking a car…read moreat the airport if going for more than two weeks, and cheaper than a shuttle if there are two of us. Sometimes this location gets pretty busy when there is only one checkout person. We always reserve a car otherwise they may be out of cars since it is a small operation. There is plenty of parking, and a decent location for Ventura on th east end behind the fire station across from Target. Rentals usually go smoothly.

enterprise is the best the service the employees I did my apply online and in minutes Isaiah was in…read morethe phone with me helping me step by step bring me the car I had apply for to my city he was really helpful when I got there he was ready for us to come in and fill out paperwork and to see the car he had options for us that filled our needs to take the car I already had got a car with them and it came out really good and I liked there services so I don't know what I was thinking going to see other dealers that want so much for down payment and monthly payments every desler I went was a scam they just want extra cash for beat up used cars The car I got doesn't even come close to What I would check out with the other dealers and is lesser than what they offered thanks enterprise I really recommend this place nothing but good services I would always come back to them and thanks to Isaiah for the help so nice I have my car now if it wasn't for them !

John Lamb was the best I could ask for. Very upfront and knowledgeable about the whole process…read more Would buy from him again wherever he goes

Professionalism I…read morerecently had to rent a car while my own vehicle was being repaired, and my experience with Dollar Rent a Car was absolutely outstanding--largely thanks to Henry Flores. From the moment I arrived, Henry was professional, courteous, and genuinely attentive. He made what could have been a stressful situation incredibly smooth and easy. Everything was clearly explained, the process was efficient, and I felt truly valued as a customer. The vehicle was clean, well-maintained, and exactly what I needed. Henry's professionalism, patience, and excellent customer service truly stood out and made a big difference in my experience. It's rare these days to encounter service like this. Dollar Rent a Car is fortunate to have an employee like Henry Flores. Because of him, I will absolutely return and highly recommend Dollar Rent a Car to anyone in need of a rental.

Please save yourself some money and use Dollar Rental! Doing my research (Budget/Avis are at the…read moresame location but priced much higher) I saw Dollar had a wide range fleet of vehicles for a much more affordable price range. They also had all the same type of services such as roadside assistance, insurance, and several add-ons. The main reason I kept coming back is the staff is AMAZING! Sai and Henry will always bring you a clean fueled vehicle, will recommend what vehicle works best for the distance you're traveling or its use, plus they will also help you if you suddenly need to extend the use. Can't say enough how much I recommend them and I'll continue to use them!

I have worked with Ventura Rental for years! I keep coming back to them because they are…read moreprofessional, efficient, and very helpful. For those of us that are very particular about how we want our parties to look, they work with me to find the exact fabrics, colors, and accessories that adhere to my vision and needs. They have been great about reminding me of items that I have perhaps forgotten about, but that make the gathering better. My guests always compliment the tables, the settings, and the glassware! Glenn Kassel

I have used Ventura rentals for years. They find a way to meet your needs and I have never had a…read moreproblem renting tables,chairs,tools,tents or lifts. Each year I rented the lights for baseball season. That always worked and they took care of setup and delivery each practice. This is the best place by far. Family business with ethics, strong moral character and great product value. I can not thank them enough for all that they do.

Oxnard Airport location. This place sucks. AVOID! Lazy, unhelpful, and negligent to the point of…read moreproviding dangerous driving conditions. They do not check their cars for the most basic of things, even safety. Check your tires before leaving, as I got a car with a flat and other tires not inflated properly. Of course by the time I really started to notice I was hours away, and they will not help! Another time the car had a piece of the mudflap with screws from a prior renter's mishap stuck in the wheel well, rubbing against the tire. Again, I did not notice until well underway, thinking that the car was just a cheap noisy one. They do not fill up their cars with gasoline, and will tell you at check out that it is full. MAKE SURE TO CHECK before leaving. They do not clean their cars! Unbelievably disgustingly dirty. I spent half an hour cleaning it before I could use it.

Cy the owner and his assistant were very helpful and asked the right questions for us to get a…read morediscount. Explained everything to us. I have used them before and always go back.

Very helpful in deciding what size truck I would need. There…read morewere many sizes of trucks to choose from. Explained how tho use the truck, so I could understand. Great Business to work with!

Where do I start? They don't list any pricing, so you have to call. I was quoted 79.95 a day for…read morea truck. Showed up and now it's 89.95. I made a reservation for 10am. The extremely rude and confrontional employee at counter says truck is due back 8am. I said.. OK, it's just I rented another truck at Enterprise and it was a 24 hour rental. He says "this isn't Enterprise". Well, yah. He then informs me that I need to refill the tank with gas(of course), but I need to provide them a receipt or they will take the truck and refill it at 8.00 a gallon. He was correct, this isn't Enterprise or any other place I've rented vehicles from. I'm doing the walkaround and I notice the check engine light is on and I'm told "not to worry". BTW, in the pics you'll see how they conveniently placed the sticked over the check engine light(hoping nobody would notice?) I don't have much of a choice at this point, so I do my business and luckily the "bucket of bolts with 150k miles on it doesn't fall apart". I will NEVER use these rude and unscrupulous people again.....EVER.

This experience demonstrated a serious lack of professionalism, accountability, and basic customer…read moreservice. Over Easter weekend, I had arranged for a 7-seat vehicle and received a clear confirmation from your staff. We relied on that confirmation when planning our transportation. However, when we arrived, we were informed that the vehicle was no longer available. This contradiction was both frustrating and unacceptable, as it directly impacted our plans. During this interaction, I expressed frustration at the situation, which I believe was reasonable given the circumstances. At no point did I threaten any employee. Despite this, one staff member accused me of making threats--an allegation that is completely false and appears to have been used to deflect from the failure to honor the original commitment. We then attempted to resolve the issue at a second location, but were denied service based solely on the claim that I was "upset." While I was indeed frustrated, my behavior did not warrant refusal of service, and the situation could have been handled with basic professionalism and de-escalation. As someone with years of experience in sales and customer service, I find the handling of this situation deeply concerning. The combination of misinformation, lack of accountability, and refusal to assist reflects poorly on your organization. I would appreciate a formal review of this incident, including clarification on why a confirmed reservation was not honored, why false allegations were made, and why service was denied at a second location. I will also be escalating this matter to corporate for further review.

Jeny is such a great employee I had to pick up a rental from this location due to an accident. I…read morewas in and out within 20 minutes or less with everything reserved online no issues very professional service. Thank you again!

I have never had such a good experience when renting a car. Brock and Crystal went out of their way…read moreto get me the type of car I needed as we have a wheelchair user in our family. They were available, cooperative and ALWAYS pleasant. On a busy holiday week, they kept searching to get us a car so we could get our car (hit and run) fixed. I highly recommend them.

Relaively easy to rent a vehicle, Car was clean, and new. Would rent again from Oxnard Auto Centerread more