Not the best place to shop anyway: good prices on some wines, but otherwise, too hit or miss for…read moreother things, especially produce. Even if the goods *were* consistently good, the staff has gotten progressively weirder over the past several years. Florence can be a bit too post-high-school small town, but this store had decent employees until a year or so ago. Then there was the young very rude male who snarled my order through the checkout 1st time he was there and the crabby older woman who told me everyone *loved* him - until another long term employee said, Nope, several other complaints. I guess the young man got a talking to, because he at least acted like a grown up person working in a business after that. But then the two other long term employees started weirding out: the older man started making very inappropriate "funny" (not funny) comments while checking my items through, and the other long term employee started squeezing carts through corner aisles when I happened to be in those places. 1st time, maybe just chance, but 2nd time, in opposite corner, both times coming from across the store: nope. People should be able to just buy groceries and pay for them, without having to deal with whatever bigotries or bad days the employees are having.

I can't say enough great things about the new remodel at the Grocery Outlet here in Florence!…read moreWalking in, I was immediately impressed with how open, clean, and organized everything is now. The layout feels so much more intuitive, making it a breeze to find everything I need. The fresh produce section looks incredible--bright, vibrant, and so much more inviting. The aisles are wider, the shelves are well-stocked, and everything feels thoughtfully arranged. I've always loved shopping here for the unbeatable deals, but now it feels like I'm shopping at a high-end market without the high-end prices! The staff, as always, are friendly, helpful, and quick to greet you with a smile. You can tell a lot of care went into this remodel, and it has completely elevated the shopping experience. If you haven't stopped by since the remodel, you're missing out. Great prices, great people, and now a store that looks and feels fantastic! Florence, you've got a gem here.

Absolutely the WORST dollar general I've ever been into EVER. Manager is a complete bitch to…read morecustomers refused to EXCHANGE a product for the same thing. Even though she was the cashier I bought it from. If you can go to another DG I highly recommend you do. If I'm ever back in this area I will drive completely to another town to avoid this shitty customer service.

11/27/2019. Did you know that I couldn't find Planters Peanuts (salted) anywhere but here? That is…read moreall. Now I can have my salted peanuts and Coke for Thanksgiving!

Corporate wine buyers often lack knowledge of wine and consumer trends. The shelves are regularly…read morestocked with tired old vintage wines that have been rejected by reputable distributors and retailers. If the Grocery Outlet shelf price is, for example, $ 8.99 and states it sells "elsewhere" for $ 19.99, there's a reason not to buy it: it was rejected "elsewhere." Bottom line... too much plonk wine on the shelves at Grocery Outlet.

I was a shopper here many years until ownership changed. No one seems to be happy working here and…read moreat times can feel the tension in the store. The larger bulk products are no longer to be found, I go from time to time just to check out if anything new is in. I'm hoping for improvement

The young man with red hair is always very professional and nice . He does a great job !…read more The selection and prices are good !

Today I called to ask about a specific item, and the lady on the phone had someone check in the…read moreback, and the item wasn't even on the shelf yet, but she went above and beyond and offered to bring two sizes out from the back for me for when I got there! We bought some more things as we were there and they already had Halloween things out and it's only July which made me soooo happy! I wish I'd known her name but everyone there was so upbeat, helpful and nice and the selection is very impressive!

I will NEVER shop at any dollar general ever again! I was shopping for my household (groceries and…read morehobby. I have bladder control issues from a emergency surgery, I politely asked for the key and was told that the bathroom was out of order, I replied what about the other one? The employee told me it was employees only. But the sign on the door said family bathroom not employees only! So I had to go outside and relieve myself! Came back in paid for my items, and walked the cart to the sidewalk where my uncle was waiting. I was going to leave the items with him and bring the cart back in. My uncle spoke to me, I turned around to unload when a female employee approached! I said I was bringing the cart back. She replied in a loud nasty tone l. That's what they all say, and grabbed the cart with one hand I asked can can I get my items she replied yes in the same nasty tone. I was going to return the items and get my money back but my uncle was hungry. I was humiliated and embarrassed. I will be calling there corporate office and shopping any where else from now on.

Hell yeah I think of the best products guaranteed at a low price!!! I just love coming in here and…read moregetting cheap things that I don't need

***When I lived in Lakeside, I went to the North Bend Big lots every month for about 3 years. Being…read morefresh back from Big Island, Hawaii, after 4 years, it was so nice to actually be able to afford to shop again. The store was exceptionally clean and the ladies that work there were absolute dolls. Hawaii's Aloha,..........is all fake. It is for money spending tourists and employees are trained to act that way, 'IT IS NOT' a natural occurrence. Once you move there you are highly disliked and shunned. Oregon coastal people are are real givers of aloha. They work 10 times as hard, have a friendliness that is beyond anywhere else. Unfortunately I developed severe health issues and had to move to a care facility in Eugene. I miss the coast, but brag about the people there.

Let me say right off -- both my wife and I hate shopping. But that didn't detract from the hour we…read morelost wandering the aisles of this store. We stopped off on a rainy Saturday morning because of the TV ad campaign Big Lots! is currently running that focuses on young, hip people furnishing their swinging pad with Big Lots! furniture. As it turns out, this isn't the place to buy furniture. You can get much cooler stuff at Ikea for much less. But after we'd looked at the overpriced furniture, we figured we might as well check out what else they had "just for a minute." Riiiight. An hour or so later, we figured out this store is a true outlet for off-brand, foreign, and purely oddball stuff. In other words ... awesome. And cheap prices to boot! Next time it rains, we'll be there Big Lots!

Clerk rung up a sale price item at regular price and got upset about having to go look at the price…read moreand was rude about the ordeal completing the transaction.

Great store with great clearance prices.Its nice using the app to be able to get coupons on top of…read moreclearance items. They have a great selection of frozen foods, pantry items, makeup, toys, and some clothing. Great customer service as well, and very friendly.

Great place to shop for necessity items, etc. Kind of like a…read moremini $ store, combined with a certain big box shopping store chain that starts with a "W", and ends with a "t". Convenient, as well as many bargains. Not open 24/7, but nothing in Eugene/ Springfield/Corvallis area really is any more. Safeway on 18th and Willamette street in Eugene is the only place I'm aware of that is.(Next to Hiron's) 7-11, but that's more of a convenience store.

It takes forever to get through the line. Employees are stocking and not paying attention to when…read moreyou get to the register. I have had to yell is anyone working to get their attention. One person waiting on everyone while you wait in line.

I used to shop, at cash king, despite utter lack of any service. As of a few days ago, there are 2…read morenew signs in the entry doors. They state that ONLY service dogs are allowed. No support or therapy dogs. Who do these little stores think they are!!! Asking a misbehaving dog and owner to leave is one thing, but to ban all dogs is just bad business. Dogs cause very few problems compared to unattented out of control children. They and there parents should be banned. Good bye cash king.......hope you and all the other backward thinking small businesses go out of business.

***Ahhh, poor Kristy A., all whiny over a partial dog admittance. By your own words you state 'ban…read moreall dogs' which contradicts your own pathetic words. They research the legality of any notices before posting them, so too bad for you. I have shopped there since back in 2014 and it is a nice, quiet, clean store. I say go for it and take your business elsewhere. And if you have a puppy, I hope you don't mistreat it.

I love Grocery Outlet on River Rd. It is super clean, well-stocked and they have great sales…read moreprices. But if you go off the flyer, the prices are not up to date. So it is vital for you to know the price of each item as it is rung up. This occurs at Safeway/ Albertsons out here too so it isn't personal. I like to check the dates on my canned goods and it has been quite some time since I have found one passed the date!

I USE TO like Grocery Outlet on River Rd in Eugene very much, but since the former (woman) store…read moremgr retired, I've noticed it's declined. Too often I've found now I have to take pics of the shelve's sale signs for proof because the sale prices aren't programmed into the system & not at the register. It's a hassle, tbh. Then, IF you've found the mistake after you've gotten home, when you go back to G.O. with your receipt to show the mistake, they then want you ALSO to have that item to scan it (how many ppl expect they'd have to doTHAT?!?). Due to this means you too often lose out on getting those in-store sale prices THEY goofed up & you ended up getting stuck with the full price when you likely wouldn't have bought that item had it not been posted as a sale. And even tho it was the store's mistake & you have a pic of the shelve's sale sign, it still has to be brought to their attn within 30 days from when you bought it! NOT very customer-friendly, IMO! Fred Meyer operates screwy like this & it's exhausting shopping there because of this. I actually think it is a deliberate scam on FM's part (their employees think so, too) & am wondering if G.O. is copping this tactic, too. There also was a great sale on canned tuna months ago. The last day of the sale, the shelf sign was missing so I asked the mgr about it. He acted like he had no clue about the sale & I believe it was on for 2 wks! Stores shouldn't be taking down or switching their signs around before sales have ended or post them on the shelf before the sale has started (Fred Meyer is also notorious for this confusion & deception!). After like 20 min, I finally got the mgr to cooperate & make sure I received the great sale price on the tuna. By then, I had to scramble because the store was soon to close. IMO, it was an unnecessary hassle - the mgr should have been aware of this exceptional deal AND not had the employees remove the sign before the sale was over. He wasn't exactly quick to accommodate me, either, & the store was soon to close (he should've hustled, but initially seemed uninterested in solving the matter). Another thing that's obvious is the produce & other perishables quality is a gambit. I'd say ~30% of the time something goes bad quickly or IS already bad when you buy it...but you don't know until you cut into it or unwrap the pkg (like specialty cheese). Rotting watermelons (inside them), sweet potatoes, garlic, orchids that begin to die within 2 days (& I use to have 22 orchids at one time in my life - I *DO* know how to grow them!). It just gets tiring to deal with & it adds up to quite a loss of $$$ within the year. Not the bargain place it USE to be when you're buying unknown spoiled products! And, no, these items weren't beyond any expiration dates. Lastly, my next complaint is regarding corporate. Many yrs ago I signed up to receive emailed notices of their sales. It was a real advantage to receive these because I could plan my shopping around these deals. I rarely shopped until I DID receive these notifications. Well! NOW G.O. is NOT showing the whole ad, but trying to force you to get their app to access it. I don't do apps unless absolutely necessary for my devices to function. Apps take your info & expect you to blindly agree to them using it & sharing/selling it to 3rd parties, which I refuse (I covet my privacy!). I've contacted G.O. at least 3x to complain about this new tactic of theirs but whomever is responding gives me a clueless response or gives me a pat, unhelpful answer. Once AGAIN, they need to know my shopping there has GREATLY DECREASED because I'm not freely receiving their weekly sale ads anymore. I hope other customers aren't buying into this current tactic so G.O. will go back to customers being able to see the emailed sale ads w/o this irritating catch that's trying to force their customers into signing up for their app. Which, btw, their employees, especially the cashiers, know the G.O. app has lotsa bugs in it!