Worst service EVER! Went in to grab a few things today and a young woman was cashiering, went to place the divider bar between me and others times and she snagged it away and said she would watch my things! So I responded with "wow that was very rude of you... " she told me if I don't like her service I was free to move to another righter (there were at least 6-8 people at 3 different registers. She continued to talk aggressively towards me. Another employee, I'm assuming some sort of manager or shift manager relieved her and got another chaser.. then told me to love to her line but Wilson. Put me before the 9 people in her line. Said I'd have to get in line. I said no, you're not gonna move me to stand behind all these people when I've done nothing wrong. Your employee treated me very poorly. So I stayed where I was. The lady in front of me came up to me after she was checked out and said she made a report to the manager about how rude the cashiers were being to me. I told her thank you. The other customers started on about how they were treating me poorly. Then the assumed manager grabbed all my things and started to put them at her register and mumbled something along the lines of "I'll check you out just to shut you up and get your of of the fucking store..." I said excuse me? You're gonna snatch up my things and cuz memoir under your breath?!" She then proceeded to tell me I could leave if I wanted to so I put what I had in my hands in the cart and I walked out while she proceeded to yell at me. I'll be making an official complaint to hopefully someone higher up that actually cares about how their customers are treated Also.. this store is rarely ever stocked and I have literally witnessed homeless people walk in and steal products and walk out while staff are standing right there. I've even told staff I witnessed it and the staff literally shrugged... worst store I've ever been to!!!! read more

This location never answers the phone. Ever! Don't even bother. It will ring and then hang up. Sad.

If I could give no stars I would. I come here often and there is one cashier that treats me like absolute shit for no reason at all every single time I go in. Short heavy set older Hispanic lady is so blatantly rude to me all the time. If I could avoid her register I would, but since there is usually only one register open, I don't have a choice. Today, she disrespected me for the last time. As usual the store is busy and the line was long. There were about 3 customers ahead of me. I could hear her speak to each and every one of them and ask if they would like a bag. When she gets to me, she does not say one word. So I asked " can I have 2 bags please?" She did not answer me. She then starts shoving all my stuff in one bag. So again, I politely ask her for 2 bags. She snapped at me and said "yes I heard you I'm loading this bag first!" I responded " I don't know you heard me because you didn't acknowledge me." She is deliberately rude to me ALL THE TIME. She is a miserable person and really needs to be fired. I won't be going back there because of her. read more

This place can be worth every penny or not so much. Generally I always find a few things that I need or want! Great for decoration and basics. Great for off brand (and sometimes brand name) cleaning supplies. Some beauty and personal goods as well. Great for plastic containers. I personally never buy grocery here, but I'm a bit pickier about that stuff. Most of it is junk food. 4 stars because well, it's a dollar. You won't find quality, but you'll find something that gets the basic job done! read more

Worst dollar tree EVER. Only ever one check out open & a line down an entire aisle every time. Dirty - always. Either smells like vomit or cat pee. Never a manager around, and they never answer their phone when I call to tell them about these things. Going to a different one is worth the trip. This one is HORRIBLE. read more

It's like any other Dollar Tree. It's got everything you need at a ridiculously affordable price and is conveniently (but dangerously) located in the same plaza as so many other favorites of mine (TJ Maxx, Home Goods, Party City, Sprouts, Jambs Juice, etc.). Only downfall is that whoever works the register is ALWAYS miserable. I haven't experienced such attitude since I lived in LA. Don't dare to make small talk. Kindness doesn't exist here. And if you have questions (legitimate questions, like about BAGS) prepare to be treated like you're stupid. I feel sorry for them and whatever tied their panties in a knot. I truly hope their lives get better. read more

Typical dollar tree with great $1 price on many items but beware employee MARCOS. don't even attempt to ask him for any assistance. He clearly hates his job and all the customers that come near him. He needs to be in a cubicle alone and not in a customer service setting. Dollar tree would benefit from firing him! Rude! read more

This review is mainly for their COVID precautions, as in they literally don't have any! Was in there last week, at least 75 ppl in the store. The lines going down the already narrow aisles to the the back of the store, ppl reaching over the top of you to get what they need. Homeless ppl not wearing masks, trying to engage in conversation with ppl inches from their face. 2 cashiers working, so I'm guessing literally just 2 ppl total working, obviously cannot control the capacity of the store, which should be at 20%, not 110%. Absolutely no sanitizing between customers, how could they, the store is wall to wall ppl, they have to ring them up as quick as they can. It's not restaurants infecting the public, as they follow a massive amount of protocols & precautions, it's places like Dollar Tree infecting the public. While I understand it's "cheap" to shop here, I urge you not to. There are many other bargain places to shop that follow COVID protocol! read more

Dollar Tree - Not 6 feet apart, not possible with the amount of ppl here & line to the back of the store. - Discount Store Near Me - San Diego, California

I come from I.e area had a small vacation and had to stop by here . First of all they didn't have bags which is ok !!! Second of all the cashier was being HELLLA RUDE to everyone , for them being upset about not having bags . Lady needs to smile even if she don't like her job cus giving the customer silent treatment is not good !!! Worst dollar tree ever ppl dying and bitches giving salty attitude read more

HORRIBLE!! with capital letters of customer service. A cashier named Barbara and another one on the other side we're the most disgusting people ever. Not only they ran out of bags but they were very rude. Throwing our stuff to the other side of the counter. I don't care if is a penny store WE ARE CUSTOMERS!!! If I could give them a no star I would. read more

You know how sometimes you are at a store and you hear a child crying because they want a toy, but their parents won't buy it for them? Well, what I love about the Dollar Tree is that I will never have that problem here. I will let my child run loose and for only $1 (that's almost FREE, lol), he can get whatever he wants in the store. It's a child's dream come true!!! I was very impressed with their toys selection, 2 aisles full (see photos attached). This is the largest Dollar Tree I've ever seen and a great new addition to the shopping center on Rosecrans (Sprouts, Party City, TJ Maxx..). They say you get what you pay for, but I feel that you get more than what you pay for at this Dollar Tree. I mean, sure not everything is the best quality (I would never buy food from here), but I love bargains and it's worth checking out. This was the first Dollar Tree I've been to in over a decade, and I was pleasantly surprised. A few months ago, I walked in the Party City in the same shopping center, and spent around $30 on helium ballons, party cups, decorative napkins, etc. Never will I have to do that again...or even step into that store...Mooooove over Party City, the Dollar Tree is my new BFF! I mean, they have some nice party supplies and it's A LOT cheaper than Party City. Mylar/foil balloons for only $1....shut the front door! But wait...the bargains continue...! Household items, check! Kitchen utensils, check! Candy, check! (and it's not the gross kind, either...they have sour patch kids and swedish fish...yum!) First aid, check! HBA, check! Electronics...iphone adaptors, check! Stationary, check! Painter's tape and painting supplies, check! No more paying $4.99 for gift bags at Target when I can get it here for $1! ....and the list of their well stocked inventory goes on and on... read more

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Confession time: I only came here to fill up on some silly and cheap items for gift bags that we were giving away during a work event. I had no desire to linger - I wanted to get in, buy some stuff and get the heck out. But then, I got there, and I started to see things that made me wonder. They had Gatorade for $1! And not the teeny-tiny bottles, either! These are the large bottles, and they're only a buck! Sure, they only have three flavors, but come ON people - Gatorade for a dollar! Most of the other items there are knock-offs, but hey - I can use "Oxygen Cleaner" just as well as "OxiClean", can't I? My first time there, I was able to get the things I needed for the work-related gift bags (staying well under my self-imposed $80 budget). My second time there, I loaded up on things like cleaning supplies, kitchen utensils, and yes, Gatorade! I never knew the wonders that awaited within the walls of a Dollar Tree. Now that I've been here, I can't imagine a scenario in which I won't come back. Even if I walk through there and find nothing to buy, I'll at least know that I gave it a try. The only things were that there are no carts (that we were able to find, at least), and a dozen large bottles of Gatorade can get heavy (you thought I was kidding, didn't you?) Also, they don't seem to mind if the lines get long. Our second time there, we were behind a lady who was arguing over a broken barrette, people were starting to stack up behind us, but they didn't open another register until we had been waiting for over 10 minutes. Still, there are some good deals to be found, and if I have to wait in line for a bit, I think I'm kind of okay with that. For now. ;) read more

$1 for everything from decorations, greeting cards (2 for $1 or $1 for the band name "Forget Me Not"), party favors, medicine, food (cookies, crackers, frozen stuff guaranteed), toys, reading glasses, ceramic plates and bowls, medicine, containers, mylar ballons with helium! Granted, 99cents store is still way better---99cents store has much bigger and better selection of canned, packaged, and fresh food; nick nacks; office stuff; etc. but Dollar Tree is still a great place to shop. Parking sometimes is difficult on weekends b/c it's located in busy shopping center. Definitely worth a visit every few weeks! read more

I really thought that I was the only one who had a problem with the Dollar Tree on Rosecrans. This store is ALWAYS cluttered with people, ever since the COVID-19, no one really cares about the 6 feet distance rule when shopping in the store unless you're standing in line, if that. It seems like the cashiers are VERY grumpy and hate their job. Again, I understand that it's a dollar store but if you're in the retail business, the least you can do is acknowledge your customers while they enter or exit your store. The words "thank you" and "you're welcome" doesn't exist in their vocabulary with the employees here. I REFUSE to go to this location, you won't be getting a penny from me anymore. I just want to know who hired these "employees"? read more

Brand new Dollar Tree opens officially on Thursday Oct. 30, 2014 in Point Loma! This is the retail spot directly next to the Home Goods store and along the strip mall near T.J. Maxx. I have no doubt that this new store should prove to be a success as Loma Shopping Square does pretty good business all around. Over the years the shopping center located at the corner of Midway Dr. and Rosecrans has tried and failed with several other thrifty-oriented businesses. I recall Discount Books, which was next to the Sprout's / Henry's store I worked at several years ago. Then there was a cheap clothing store that disappeared as quickly as it appeared. Where the new Dollar Tree is now was once a discount footwear store. So it appears that the prosperous Pt. Lomans prefer their shopping experience to be a little more high end. However, I recall shopping at the Dollar Tree in Big Bear Lake and loved it! I also found one out on the Cape in Massachusetts. It's hard not to go crazy with all the bargains. I stopped by this morning and managed to walk past the boxes scattered all over and noted how nice this new store looks. 4 YELP STARS for new Dollar Tree in Loma Shopping Square. read more

Dollar Tree - New store in Point Loma. - Discount Store Near Me - San Diego, California

Ricky was awesome! He helped me find what I needed. He was funny and on point. He went above and beyond his duties. And was nice to see an active guy with tattoos be so helpful! read more

The customer service flash manager was extremely rude. I enter the line with items that I needed to return she asked me if I had a receipt I apologized and said no I just want to exchange the items. She said okay and that next time I come in with item that I needed to return I would need to turn them into the cashier first. I said okay thank you. Then she said add in the future I need to make sure that I returned equal items food for food non-food for non-food because you cannot give me the difference back and text. I said okay thank you no problem thank you have a good day and she completely ignored me read more

I visited this location on pure convenience. Unpleasant experience to say the least. The cashier, a heavyset older latina woman, Barbara, that assisted me did not utter one word from from the start of the transaction to the end. Not. One. Word. A bit disturbing considering she is getting paid to be nice to customers. Seemed as though she was raised in a barn and hasn't had human contact in years. It was extremely awkward and obvious she did not want to be at work. From previous customer yelp reviews, she has built up quite a reputation of being a miserable human being. If you see her and her line is open, do yourself a favor and stand in the longer line. No one should have to experience her wretched attitude and negative energy that she is emitting. She couldn't even bag all of my items and left them sitting on the counter. She literally has one job to do and she failed miserably even do that. Ay dios mio, there is too many miserable people in the world. What can you do? Shake the negativity off, let it bounce off of you like a shield and shop somewhere else! read more

Lots of things here but the cashiers are soooo slow. My cashier Tina took her sweetest time when she had a huge line. All the lines are long and move slow. read more

i go to this dollar tree all the time because it is close to where i live. it is in point loma on midway in the mall near the tj max & home goods. actually i like it and the employees are very polite except for one girl... i usually try to go to another cashier but of course sometimes i have to go to her. her name is jasmine long blondish hair about 20 yrs old. she is very cocky and rude all the time to both the customers and employees & she cusses & she acts like she owns the store, can you imangine how horrible that would be if she did own it or was the manager.!! i have been kind to not say anything many many times but this time i finally decided to say something to the manager & the manager said she would talk to her. but apparently they must be good friends because the nice employee told me they get complaints about jasmine all the time and she never gets fired. i told her she was rude and i was going to get her fired and instead of apoligizing she talked back to me again & said --you talk to much. she needs to learn her lesson if you don't fire her she will never learn to be polite or stop her cocky rude behavior. she needs to work and mind her business. she is hired to work & be helpful and polite to the customers not act as if she is the boss of the customers & talk about them afte they leave etc. who does she think she is. due to covid there are many good people who need jobs right now & i am sure they would appreciate to have a job there. why dont you hire them to replace her. the next time i go in if she is there & rude again, i will report it the owner of the store. if it was not for her i would give you 4 stars--why do want to lose good customers and get bad reviews because of one bad employee & also you let your other good employees get harassed by her too. easy solution --fire her now. read more

Educated consumers know that dollar products are a bargain for the end buyer, but there's usually someone along the production line getting screwed over. I try to avoid discount shops for this reason... with the exception of my semi annual glowstick purchases. They are in stock year round, and surprisingly with minimal duds. I love to grab a few packs before group camping trips, late night pool parties in Palm Springs and other random events. I'm working on being more ocean minded and skipping single use plastics... but every once and a while I cave and wind up partying like it's 1999. Negative: This store has a strong smell of cat urine. Could be the discount ammonia cleaner? Not sure but I certainly didn't hang around. read more

Unfriendly staff, restroom Are always out of service. Staff is on their personal cell phones while checking out.

The dollar tree store on rosecran point Loma: I'm shopping the store is pretty empty of customers. I'm going down the aisle and I see this unmasked homeless man stuffing all kinds of merchandise into his backpack. I tell the clerk, she says we know , but there is nothing that they can do. She tells me that it happens all the time.They just let people steal from them and do nothing. I will never shop there again. I did tell her that if I were the manager there, I would bounce him out on his ears. She did say that unless the stole $800.00 's worth of merchandise they couldn't even press charges. I will never shop there again. People paying and people blatantly stealing. Thank you read more

I have gone to the Dollar Tree Store many of times and have spent anywhere from 60 to over 100 there. This is the second time I'm helped by this black cashier guy. Never friendly and was rude a second time. Accusing me of theft to only see it on the counter about to pay it. He was a jerk about it. He wasn't nice the first time nor this last time. He felt stupid after he saw the open item sitting ready to be scanned. He made things uncomfortable for me. I don't know why he works there? I called and reported him the last time, but I guess they didn't tell him anything. He needs to take customer service 101, or find another job! read more

This store is Clean and Organized! I've been to many dollar trees and this one has been the best one I've been to. I'm always greeted at the door, and customer service is super friendly! The parking can be difficult on some days since it's shared with other stores like T.J Maxx and Home Goods. So happy it's close to home too! read more

Love Dollar Tree! This one is clean and well organized. My favorite thing about Dollar Tree stores in general that they have an amazing selection of quality greeting cards. Most are 2 for $1, and the larger/more special ones are $1 each, still a great deal. And of course it's a great place for party supplies. The traffic, parking lot flow, and parking space availability at this location can be a real pain, though... read more

Male employee wearing a "Squeeze a boob save a life" shirt. He obviously enjoyed the humor of it way too much. Being a survivor myself, I felt the shirt was very offensive. Nor was it it appropriate work attire. Breast Cancer awareness should not be a reason for people to flash and throw the word "boobs" around or make it a joke. It is an excuse to exploit women's body parts in the guise of Breast Cancer. Tasteless and rude! read more

To the employee coming off lunch when your poor colleague had a line of 15+ people at the ONE register you had open tonight, try smiling a bit to act like you appreciate your job much less the patrons in your store. Honestly, based on your attitude I'm thinking you really weren't "out of helium" for the balloons we were hoping to purchase...It came across instead that you were just too lazy to help us. read more

I wonder why dollar tree stores and $99 cent stores market the same holiday/seasonal merchandise that they sell every year, I wish they could change it up read more

This Dollar Tree is much larger and has a huge selection compared than the other locations I have visited. They especially have a large selection of party goods and holiday items. I would certainly come back here again! The only con I have is that it can be VERY hard to find parking in this shopping center. So either get here at opening, near closing, or prepare to walk a good distance! read more

This is the closest dollar store to where I live (aside from the $1 and up store which is a rip off). I've been here a few times and while they don't have that many people at the register, the lines move quickly even on Saturdays. I gave it 3 stars because they aren't that well stocked with things from time to time and the parking lot although huge, is a mess. I mean I get why... This lot is shared with everything you need in life- a Henry's, an Einstein's, a Jamba Juice, a sandwich shop, a nail salon, TJ Max, and a Chinese buffet. Like one of the reviews said, either come (to park) early in the morning, late at night, or prepare to walk. I usually go on Saturday afternoons because I'm a sucker and just end up parking a little far. One of my favorite things to get here are the crinkle cut frozen fries that I discovered on accident, along with the frozen berries. Each item is maybe $1 cheaper than at Von's. So if I were to get a total of 4 bags, it's $4 at DT and $8 at Von's. Good math =) read more

I remember being so excited to see this place opening. I remember the midwest locations having so much to choose from, and with no 99cent store in this area of town, it was a welcomed addition to the hood. Sadly, I feel like all this time has passed and they never fully stocked the store or hired enough help. Always one lane open and often two girls talking in front of the office, ignoring the 12 people in line. The aisles feel bare and dark, the employees unhappy, and that sort of thing is contagious.. I want to be happy when i'm saving money.. pep up the attitudes people. read more

This is your typical dollar store....minimum wage employees who are helpful if you ask a question....good place to get simple party decorations and seasonal holiday decorations....if you do the village Christmas houses and now Halloween you can really add to your collection by shopping here....some of the cleaning supplies are ok...not as good as the name brand but others work just as well if not better!!! Trial and error but for only a buck it's worth the try... read more

Currently waiting in line with 13 people in front of us and 1 register open. UNACCEPTABLEEEEEEEEE!!!!!

My first time coming here at the Dollar Tree store and I must admit that I could be nothing but happy and satisfied. Jazlyn the cashier was more than helpful which she went well beyond her job duties to help me. She answered every question I asked and also checked upon every item I needed even with me already checking and knowing it wasn't there and by her doing that made me feel like I was important and not just the next customer there to spend money. Such a great asset to your company. And also she had great smile with it being so early in the morning but overall her customer service was amazing. Thank you. I will most definitely be back here again and tell everyone as well. read more

I wanted to make a quick stop and buy a few things for my lunch for the week. Found everything except bread. So I asked these two younger ladies putting stuff on the shelf one answered rudely it's on the next isle. I guess I interrupted here social media time since her phone was more important. I said well funny thing there's no bread over there however since the sstovk room door is open u have a lot of bread. Of well I'm busy stocking I can't help u. So I proceed to check out asked to speak Wittgenstein the manager who was the snotty girl on her phone. She goes yes I said oh your the manager? She said yes what do you want? I said I asked u for bread the proper thing would have been ok give a minute I'll go get you one. Well you didn't ask me to go get it and I'm busy working I can't stop to help you. I looked at the cashier n said finne I don't need anything from this store n walked out! I did call n make a complaint to the corporate office but I'm sure they must train their managers to treat its customers like crap! Don't shop here! The manager Lesly dosent want you shopping there! read more

I wish I could give zero stars because the service here SUCKS A$$!!! We approached a sales rep in an aisle and had to say excuse me twice because she acted as if she didn't hear us. Then ... without even looking at us, finally said uh huh. I asked if they had a certain product and she said no and still NOT looking at me. She never once picked up her head to look at us not even when she was talking. We said thank you and she said nothing!!! We walked out immediately! Service here is terrible .... read more

OMG! I come to this store often. Clerk named Mercedes was so rude, never made eye contact w/me! Was annoyed I didn't have a smaller bill ( I had a $50) I ask if they had a rest rm, again no eye contact, & says it's out of service. Never once broke a smile or said thank you. If you don't like your job, go somewhere else!! read more

They just don't have bags today I guess, customer service was very rude and impatient with me because I didn't see their sharpie cardboard sign that said "no bags" at the cash register. read more

Martin the manager thought it was suitable to talk on the phone while checking me out. What happened to customer service? I guess you get what you pay for read more