I told this dealership I was out of town and that my wife would make a 3 hour drive the following…read moreday to look at a truck. The next day, as my wife was pulling in, the truck we were looking at was being parked by another couple interested as well. There was also another interested customer earlier that day, apparently waited to hit the bank to buy the truck. Albany Quality Cars had told both parties they had to wait on my wife to make a decision. In short, this dealership has integrity and morals that I can't say I have seen in all my car buying years. It was very admirable. I did not get a chance to meet them in person, but they were the nicest people over the phone and so helpful. My wife enjoyed her experience so much she wants to buy our next car from them in the near future! WE LOVE THE TRUCK!

I recently purchased a vehicle from Albany Quality Cars, and found the experience to be quite…read morestraight forward and easy. They treated me very well, were knowledgeable about the vehicle and I found good value in the price, a very pleasant experience. I would do business with these fellows again, without a second thought.

Avoid this dealership. Though the sales team was helpful, all of the negative experiences came from…read morethe owner. I was told to complete the financing paperwork at the local credit union, as they would be closing before the dealership that day. After I drove 500 miles, I arrived to find the deal had changed when the owner removed my state's tax benefits from my trade offer. As the agreement had already been financed, I was hard-pressed to argue now. I told my salesperson to have the car "road trip ready," specifically instructing them to make sure the tires were inflated to the proper levels and to change the oil if needed. Then, I had the car inspected at a nearby dealership (a certified manufacturer dealership) the day before purchase. Due to time (not mileage), the car needed an oil change per the inspection, but this information was intentionally withheld. I was only made aware of the recommendation after I had to contact the inspection team, as an engine light came on 400 miles into my drive home. As such, it was not listed on the buyer's order. When I asked for reimbursement for the overdue oil change, I was denied. The salesperson apologized as the owner refused to oblige. After some failed attempts, I went through the BBB. After some additional back-and-forth, the owner then offered to reimburse half the cost of the oil change in exchange for my removing my negative review on CarFax and signing away my rights to write any further negative reviews on any other platform. I reserved my rights and said I hoped for full reimbursement so I could add something positive to my reviews. He then shut down all communication through the BBB. I have attached a screenshot of his offer on my google review as I could not add it here. He said my CarFax review was "derogatory," but I encourage you to read it for yourself on CarFax.

When I tried to sell my truck locally online it took weeks before I realized I needed help. David…read morefound a buyer and sold my truck for a great price. He lifted a burden from me, he did all of the work & got the job done. He even arranged to have the truck detailed and have some minor cosmetic flaws remedied. Let David do it for you; he is networked, efficient & personable. He also has a lovely selection of luxury vehicles for sale, I plan to buy my next one here.

The sales staff and the service staff are top notch. Even after you drive off the lot, you are…read morestill considered a customer and they will work with you. Highly recommend

From the owner: Used Car Supermarket, Inc. has been offering quality pre-owned vehicles and superior service to…read moreTallahassee customers since 1974. Owned and operated by the Andrews family since it's inception, every car and truck is handpicked by the owners and inspected by our ASE certified service department prior to sale. Come join the family at Used Car Supermarket where you'll be treated with courtesy and respect on your next vehicle purchase

One of the worst service experiences I've ever had. Marianna Chevy Buick GMC's service department…read moreis completely unacceptable. Instead of helping customers, it feels like their main goal is to squeeze as much money as possible out of people. Communication is poor, issues aren't explained clearly, and accountability is nonexistent. I left feeling taken advantage of rather than helped. I would not recommend their service department to anyone.

I am filing this Yelp review to formally report a highly deceptive and unethical experience I had…read morewith Marianna Chevrolet/GMC, which appears to be engaging in manipulative financing practices, dishonest sales tactics, and predatory behavior toward consumers--even those with excellent credit and solid income. I was in the process of purchasing a vehicle through this dealership. Despite being more than qualified, I was presented with a financing package that came with an unreasonably high APR. When I questioned it, I was told this was the best and only offer available--despite the fact that I later discovered they had submitted my application to multiple lenders, including one that approved me for a significantly better rate. Rather than disclose the more favorable offer--which I would have accepted without hesitation--the dealership intentionally withheld it in an apparent attempt to coerce me into agreeing to the higher-interest loan, which would have benefited them, not me. When I confronted them with evidence of the better APR from one of their own partner lenders, they continued to push the false narrative that the inflated rate was my only option. The situation was made even worse by the behavior of the two sales representatives assigned to me--Landon and Glenn--who were clearly working together to mislead me. They provided inconsistent answers, evaded direct questions, and deliberately avoided putting anything in writing. Their actions demonstrated a complete lack of transparency and professionalism. It became increasingly clear that I was being manipulated from the start. Despite telling me the deal was finalizing, and encouraging me to move forward, they had already decided to sell the vehicle to someone else--likely due to my refusal to accept their shady loan terms. They even instructed me to purchase full insurance coverage, which I did in good faith, incurring out-of-pocket costs. Then, without any warning, I was told the vehicle was sold to another customer. Their actions wasted days of my time, cost me unnecessary expenses, and completely disregarded the basic expectations of integrity in any business transaction. To make matters worse, the dealership submitted my credit application to multiple lenders, resulting in several hard inquiries on my credit report--even though they already had a lender offering terms I would have agreed to. These unnecessary hard pulls have now impacted my credit score. It's clear that these inquiries were not made in a genuine effort to secure the best financing, but rather to string me along and pressure me into accepting an inferior offer. This pattern of behavior--from withholding better loan offers, to running multiple credit checks under false pretenses, to pushing me into buying insurance before backing out of the deal--amounts to deceptive, unethical, and possibly predatory business conduct. Reports concerning these predatory sales practices have been submitted to the BBB and the FTC for investigation.

This small dealer has been in Cairo since 1999. I bought an older GMC Yukon from them several years…read moreago that now has 350K miles and has been extremely reliable. The fact that they have been in business so long tells me that, like my Yukon, they value customer satisfaction and building good relationships.

DO NOT EVEN LOOM AT VEHICLES HERE!! Me and my parents just…read morestopped in to look, sales guy Ben Walker spoke to us, telling them he could get them into a car. They told him they were just looking and not interested in getting any hits on their credit. He told them that at their age keeping good credit wasn't necessary. Without them signing ANY concent, he went ahead and pulled their credit. They called and spoke to the manager, Jack Barbour, who told them he couldn't do anything about it bc he didn't pull it. This is a violation of the FCRA. We will be pursuing this... Either for deletion or in court. They cannot provide ANY SIGNED permission to have pulled a credit report.

From the owner: Here at Cars R Us of Thomasville, we will do whatever it takes to earn your business, but what we…read morewon't do is give you high-pressure sales pitches, make you wait forever to "make-the-deal", or any of the negatives that you get at other car dealers. We have about sixty cars on our lot, but if you still don't find what you're looking for, we will find your dream car elsewhere and buy it for you. We promise to find you a car within any price range, because we are the only used car dealer in the area with this extensive selection of vehicles. We take pride in our many lenders that allow our customers multiple financing options. We promise to be professional, courteous, and to listen to your wants and needs. Whether you buy from us or not, we want you to leave with a smile on your face. Of course, we hope you drive away in your new ride! After all, you deserve the car of your dreams! At Cars R Us of Thomasville, we want to put you in the driver's seat!

Second time using carmax for a vehicle, since my first purchase and trade in went smoothly. I'm not…read morereally sure why this time around was a complete nightmare. They went up on the fees apparently that are added on during final purchase which isn't calculated until the final purchase. Issue is they have gone up so much on those fees that if you have a pre-approval from your bank or whoever, while using their website information for what the vehicle cost will leave you with a surprise extra 2k to 3k in fees. But, okay I'll roll with that. After the purchase, the car died on me overnight. Had to have it towed next day. They did a little more inspection this time...The vehicle was not inspection properly before being sold. They gave 4 new tires and an alignment on them. Okay I'll roll with that. A few weeks later, my console is telling me something is draining the battery so I called them again to see if they even did a basic inspection on yhe vehicle. They sent me to a local shop that works on bmws etc. Turns out they put a battery that was too small for the vehicle instead of getting the correct battery... Highly likely won't be buying through Carmax again.

The car buying process was fine, Amani was very helpful. Everything after has been a nightmare…read more There is no communication, between themselves and you. I was told something different by every single person I spoke with. They sent me to satellite to get my windshield repaired and didn't bother telling me it would take a couples hours.