Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.

I was fortunate to have Pacific Pool Services, Inc., 5880 Hollister Ave Suite A, Goleta, CA 93117,…read morerefer me to David Perez. David has decades of experience servicing spas when he was formerly employed by Gordon and Grant, so there is no doubt that he is knowledgeable and qualified. The first thing that impressed me about David is that he is warm, friendly, and sincere. He is also very professional, fast and honest. Within five days, he ordered and replaced both pumps in my 2003 Sundance Altamar. While restarting my spa after many yeas of disuse, he and his son Alberto were able to repair a leak in the heater as part of their service. They did a five-star job. You won't be disappointed.

It is a well run business. They kept you informed of progress and answered questions right away…read more The workers were on time and very respectful and addressed anything that came up. I highly recommend this business if you are doing a remodel or new build.

Brandon, Stanley, Charlie, and the entire team are fantastic. They went above and beyond to make…read moresure every detail was perfect. The team has many years of experience and we were able to lean on their professional design opinions, recommendations, and ideas. The team is fair, professional, and incredibly genuine. Erin L.

Communicated clearly when they could come out. Communicated the time period when they would be…read morehere, and then when they were on the way. Courteous service man (Ray) that quickly diagnosed the issue. Doubled checked with the home office. Provided a quote and said he had the parts on the truck and could do the job. Offered to repair then or to think about it and let him know. Did it then and we have our hot tub back on.

Paradise Pool and Spa offers excellent customer service -- Jeff Mora is an excellent communicator,…read moretheir services are prompt and competititvely priced. I can't recommend them more highly!

Thank you Rodrigo. Came early Saturday morning to check my…read morejacuzzi that was not turning on. Provided great customer service and did not try to take advantage and upsell for a damaged fuse. Appreciate you for being a mensch!

I was happy that I had reached out to Rodrigo for my spa needs. My spa is several years old and was…read morein need of repairs, parts , and cleaning service. He texted me prior to arriving, a heads-up I appreciated. Once here, he went right to work, tackling each issue while explaining the problem and what he needed to do to correct and possibly prevent its reoccurrence. Rodrigo was very professional, helpful, and friendly. I highly recommend him. Before leaving he offered to send me a list of maintenance and services he provides with the costs for those services. He's Service charges for this visit including parts, repairs, and cleaning were very reasonable. Bill T.

After going through five different pool guys -- many of them forgetful, inconsistent, and even…read morecausing damage that forced me to drain my pool -- finding Ryan has been a total game-changer. He's everything you hope for in a pool professional and rarely ever get: reliable, knowledgeable, and genuinely invested in keeping your pool in perfect condition. Ryan is always on time, always thorough, and always sends a detailed report after each visit so I know exactly what was done. He answers texts quickly (which is almost unheard of in this industry!) and he's incredibly kind and respectful -- even to our dog, which has not always been the case with previous pool people. My water has never looked better, and my stress level has never been lower. If you're looking for someone who truly knows what they're doing and actually cares, Ryan is the one. He is also the best price. Highly recommend.

My husband and I built our dream pool last year and our first pool guy was impossible to get a hold…read moreof. Didn't respond to calls or texts and was not transparent on what treatment our pool was getting. We were extremely frustrated and knew we needed a change. We met Ryan because he works on two of our neighbors pools. We introduced ourselves one evening and Ryan was kind, knowledgeable and willing to answer the questions my husband had about our pool system. We decided that day Ryan would be our guy to ensure our pool was chemically balanced. We are extremely grateful for the service we have received from Ryan.

Had service tech Kerri come out today to clean my salt water pool filter. She was very friendly and…read moresuper knowledgeable. She taught me a few things about my equipment that I wasn't using. Would definitely recommend for other pool owners.

Called Pineapple based on referral from my pool equipment manufacturer. Kerri, our technician, came…read moreout the same day. She is awesome! Troubleshot our problem, talked me through the repair and solved our problem. The diagnostic/service fee covered the visit and repair. It is truly refreshing to deal with an honest/fair professional. Do not hesitate to contact them, glad I did, could not be happier!

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!

Had a hiccup on the schedule. But I appreciated how they took care of it and did the service same…read moreday. Told me all I had to for caring and getting my Spa to work with the breaker. Justin and Misty are both great! Would reach back out to them for any future assistance.

I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

I would never recommend this pool company or the individual who came out to my property. From the…read morevery start, he tried to upsell me on an estimate from another company--asking me to pay him the difference directly while claiming he could do the job himself. The work in question was mostly masonry repair for a pool crack, but it became clear very quickly that he was neither knowledgeable nor reliable. He constantly showed up late (when he showed up at all), invaded my privacy by looking up my personal profile on Facebook, and then lied about it by saying that I had looked him up. Completely unprofessional behavior. On top of that, he tried to charge $2,500 upfront before any work was completed, and then demanded another $2,500 after the supposed "completion"--even though he left the pool completely empty, which every real contractor knows can cause serious structural damage and new cracks. That alone could have cost me thousands. To be safe, I brought in a licensed masonry and construction contractor for a second opinion, and he confirmed what I already suspected: this guy didn't know what he was doing and was simply trying to take advantage of us. His exact words were that the original person I hired was "an idiot" just trying to take us for a ride. Save yourself the stress, money, and potential damage to your property--go with a licensed, experienced contractor who knows pools and masonry. This person is not trustworthy, not knowledgeable, and not worth your time.

Zach is a professional and always does a great job on our pool. Highly recommend his service…read more Dependable, knowledgeable and skilled.

Zach is incredible! If I could give 10 out of 5 stars I would. Arrived on time. Clear and easy…read morecommunication. VERY Knowledgable. Great pricing and great value. I requested service on a complicated pool repair issue. DO NOT WASTE YOUR TIME shopping around. Start with A2Z first and give Zach a try. I promise, well worth it. THANK YOU ZACH!

Our pool cleaner comes every single week for a tiny spa/pool but charges $160 every two weeks. For…read morethat amount of money I have texted emailed and called and received no response when a dead bird landed in my pool and I need to know how to chemically treat it. No one responded to me whatsoever. I am willing to write grand reviews for companies that actually respond to its consumers, but this company isn't able to do so for whatever reason though I have left a few voicemails text messages and even an email so I am left to believe that they are more interested in me paying $160 for a spa just to be cleaned and barely treated for maintenance. This is an exorbitant amount of money for a company not to respond to its loyal customer and I'm trying to cut down on the services because I'm now a single mom and I can't get anyone to respond so I'm writing this review.

I have reviewed Bell's Pool and Spa a few times since we began using their services years ago…read more Still, this addition is long overdue. We live right in the middle of the Mountain Fire damage in Camarillo. While our house was spared (for the most part), our pool was a mess. It was filled with leaves, ash, soot, and "volatile organic chemicals" from burned battery acid, asbestos, and such. We were at a loss as to what to do and the County was so inundated with homes burned to the ground, no one could really help with this issues. The Bell's advise early on that the healthiest approach would be to empty the pool and then acid bath (if necessary) and refill. We were able to speak with Marty and Lisa and they assured us that they would get someone as soon as possible. Needless to say, so many home owners were in this same predicament. Tammy came over to clean what she could as soon as service companies were allowed back into the area. She used a pool net and her portable vacuum on a couple of occasions to get the major leaf and burn debris removed. The soot and ash was too fine and couldn't be removed in this manner. We tried our in pool vacuum system but it clogged after three to four sweeps each time. It would have meant cleaning the filter over and over and over again. Josh next came over and assessed the pool and verified that he could empty, acid bath, and refill it and get it back to new. It took one day/overnight of set up to use a sump pump to remove the water and debris. Then he worked washing, rinsing, and acid bathing where necessary. He was here for about nine hours on the second day. He didn't stop until he had everything ready. Josh also got our hoses set up so the refill would begin right away. Bell's can get very busy and sometimes it takes more than one attempt to get through to them; however, time after time they have come through for us.