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    Domestic Balance

    5.0 (12 reviews)
    Open 9:00 am - 6:00 pm

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    9 years ago

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    5 years ago

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    Review Highlights - Domestic Balance

    . Anna responded right away and was eager, had a can do attitude and was happy to come clean although she lives in Spokane

    Mentioned in 12 reviews

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    Au Pair International

    Au Pair International

    2.4
    (30 reviews)

    Au Pair International is an extremely unprofessional group. The people seem to really dislike…read moreworking there and they foster a very anti-host family environment. Our au pair also said she felt like they were very difficult. They talk very disrespectfully to us once they take our money and make it difficult to communicate with them. I have actually been hung up on and avoided for months. I am so glad I switched agencies. I realized what a big difference there was in professionalism! We love our new agency and I wish I knew this years ago.

    Au Pair International is probably the worst agency out there. First, look at how they advertise or…read moremarket: They require a $650 fee just to apply (no other agency I checked with has an application fee more than $100), but on their website, they induce you to apply by saying the fee will be waived if you apply be the end of the month. Next month, and every month after that has the same "promotion". Our local coordination, Michelle Hom, is lazy and lies. She never bothered to check our house until after we paid and completed the agreement (the agency is supposed to check before in case your room does not qualify). She then comes to our house and start telling us bad things about Au Pairs, for example, they come here either to play with boys, learn English, or make money - nothing to do with enjoying taking care of children. Other Au Pairs told me that she plays the Au Pairs against the host family as well. They only care if you sign the contract and pay the money because once you pay the money, if you decide to cancel later, you are mostly SOL. No matter what complaints they have received of the Au Pairs, they do not care, but want to rematch them as quickly as possible because the data on the Au Pairs is reported to the State Dept as required by law. For example, if they have a high percentage of Au Pairs who have to return to their country before the end of their contract, it will raise concern among the State Dept. Ilka and Katrina are also complicit. Most of the Au Pairs they have are from South America (such as Argentina). My advice is to stay from these Au Pairs. They are rarely here to babysit or learn English. They come largely for one reasons - you can guess what it is. Our former Au Pair, Valentina, is like that.

    Domestic Balance - homecleaning - Updated August 2026

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