Been using for more than 8 years. Amazing service and always friendly and does the job really well.read more

I've used Oxi Fresh Carpet consistently for the past 11+ years. They have gotten multiple pet…read morestains (blood, etc.) out of light colored carpet several times. There has not been a stain they couldn't get out. They've also done a great job cleaning my couch, chairs, mattress and cat tower! The owner, Troy, and Nick are great. They are reasonably priced too. I highly recommend them!

A local company that my family and I were happy to support! Pricing was outstanding (the owner had…read moreunforeseen availability and as we were willing to work quickly to schedule, an attractive discount was offered). The technician arrived on time and was professional and careful with our furniture, walls, and staircase woodwork. We had not major stains, but a few spots that looked dingy and the technician spent extra time cleaning those spots. We did not have bedrooms cleaned, but our finished basement, 2 rooms on the main floor, and staircases and hallways all now look tremendous. And the dander our Bullmastiff has rolled into the carpets is now clean and the house smells fresh! We will be a repeat client for sure!

I called and spoke to Kyle. He told me that he was finishing up at a job and asked if he could call…read moreme back in 15-30 minutes. He called back within the time frame quoted. I described our needs and asked for a cost. He provided one and was available to do the cleaning a couple of days later, and prior to the date I needed it done by, so that was great. He told me they would arrive between 10 and 11 am and it would take about 60-90 minutes. Then the day of. Holy cow. The person who arrived (Joshua) acted like he did not want to be here at all. Basically, he told me "I'm with TLC Carpet Care" and then just stood on my front porch, looking at me. So I asked if he needed a tour first or if he just starts working and he said he needed to see the space, and acted like I should have known that. So I showed him the top floor and when we got to the basement, his eyes got huge and he snarkily told me something to the effect of "this is gonna cost more money. This space is big." Ummmm, ok...so what are we talking about here? I replied that "when I spoke to Kyle, I explained that I had X rooms upstairs and X bedrooms downstairs in the huge finished basement, which all needs to be cleaned. He provided me this quote." He was rude again and said that a medium sized house costs $X and any extra space is $X per room and this is like 3 rooms, so it's going to cost more like $X. So I told him to proceed, to which he seemed bummed. He went out to the truck and got all of his hoses set up and I heard him try to start some machine several times, to no avail. He finally comes in to the room I'm in and says that the truck doesn't have gas in it, which the cleaning machine needs to run. What?! You showed up to a job without the supplies you need? So he mopes out of the house to go get gas. He leaves my front door wide open while he's gone. He comes back and the machine starts - thank goodness. At this point, I need to leave for an appointment and I let him know that I can't get out of the garage because he's parked in the middle of the driveway and I ask him if he could please move his van. I'm super sweet about it because he's clearly having a rough day. He droops his shoulders exaggeratedly, puts the machine down, and starts walking toward the stairs without saying a word. He's clearly pissed about it. After that, I wasn't home to finish up with him, so I'm not sure if he was as rude to my husband but I couldn't believe his attitude throughout the appointment. If I need carpets cleaned again, you can safely bet your bottom dollar that I won't be calling TLC back. As for the cleaning, the carpets appear to be cleaner. They're sort of crunchy now; not as soft as I expected.

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

From the reviews my bad experience was not the norm. But here it goes…read more My dryer was flashing the restricted air flow error message on the display. On the phone the tech was 100% certain he knew how to resolve the issue. Tech shows up to my house at the scheduled time. He determined that he had to access the roof or my attic. HE DOES NOT HAVE A LADDER on his truck. He agreed to come back a few hours later. He was able to access the attic, but did not have the right tools for the job. He scheduled to come back out 8 am Monday morning. 8.15 Monday, he had not shown up so I text him and ask if he is coming. He claimed that his truck broke down and he will get back with me once it is resolved. As of this post, I still have not heard from him. I was able to call someone else to get the situation resolved. Overall, unprofessional and unprepared.

Very unprofessional and truly saw no difference in my carpets. They are a waste of time and money.read more

Gentleman was on time and very professional. Carpets came out amazing and very clean. I like that…read moreyou don't have as much water to hurt your floors. Very reasonable price.

My parents had used this company in the past and so when I needed to have their whole house carpet…read moreand tile cleaned before putting the home on the market I called them. What a fantastic job they did! The tile looks like new and the carpet as well! Thank you!

They came here give me a reasonable price only charged me for the square footage that they actually…read morecleaned. We're willing to provide discounts. Optional odor treatment. Accidentally broke a glass and compte me for it.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Cleaned the carpet and upholstery, got most of the old stains out. Crew showed up on time and were…read moreeasy to deal with.

Great service, would recommend and use again! Fast, friendly service at a good price. Carpet looked…read moregreat and Sonny even followed up after the cleaning to make sure I was still happy with how it looked.

Will definitely recommend and use again! Efficient, friendly service for a fair price. Thanks!read more

Best carpet cleaning system that dries so quickly! We use Rocky Mountain Cleanpro for our home and…read moreour rental properties and they are able to make our carpets look like new. For our properties, their stain removal and deodorizing services are unbeatable as well. (And our home which is a tough job with two Great Danes, two cats, and a bunny:) Plus their techs are so responsive and friendly!

From the owner: Carpet Cleaning, Upholstery cleaning, Tile and Grout cleaning and Hardwood Floor cleaningread more